SUMMARY:

• Expert technologist with over 14 years of experience in HRMS and applications with strategic and tactical expertise in multiple areas. More than 13 years of experience as a functional consultant in PeopleSoft and SAP Sucessfactor.
• Strong techno - functional acumen with a history of exceeding goals for system performance, stability, and operational excellence and a demonstrated passion for delivering enterprise solutions.
• Provide support and ownership throughout large-scale projects and implementations, innovating forward-looking solutions that meet the evolving needs of a global organization.
• Demonstrated ability to operate and manage multi-platform, enterprise solutions that enable new business functionality, improve the customer experience, and support multiple business channels and applications.
• Exceptional communication skills with the capacity to define and translate highly technical details into actionable plans understood by audiences at both the technical and non-technical level.

TECHNICAL PROFICIENCIES:

System Architecture and Analysis | Technical Oversight and Execution | Highly Skilled in Integrations, Enhancements, Upgrades, Testing,, and Support | Advanced SQL Query and Data Analysis/Reporting Experience | Subject Matter Expert in PeopleSoft & SAP Sucessfactor SAP Sucessfactor| PeopleSoft HRMS version 8.0, 8.3, 8.9 | PeopleSoft CRM 8.4 | PeopleSoft HCM 8.8 | Business Objects 6.5 & Hyperion | TOAD | Adrenalin System ERP | MySQL | Tableau

RELEVANT EXPERIENCE:

Confidential

HRIS Analyst Staff Sucessfactor/PeopleSoft

Responsibilities:

• Manage foundation and security tables in SAP Sucessfactor and previously in PeopleSoft.
• Implement new upgrades & enhancements in HR system.
• Provide production support in resolving system bugs, business rules and workflows.
• Trained colleagues and direct reports in effective and efficient usage of HR system.
• Create ad hoc and standard reports using SAP Sucessfactor and PeopleSoft queries.
• Perform data mass upload using data upload tool in SAP Sucessfactor and PeopleSoft.
• Identify the root cause problems in the HR system or in process and works with the technical team or business owners to fix the issues.
• Created excel macro to automate the complex and time-consuming task.
• Prepare business requirement document & Test Scripts for system enhancement & upgrades.
• Maintains proper configuration in HR systems, including business rules and workflow.
• Performs regular data audits to ensure data quality and integrity.
• Collaborate and liaise on projects with cross functional teams including IT, Payroll, and Finance.
• Design, develop reports & dashboards for Executives.
• Design complex reports using SQL, Data warehouse and Tableau Business Intelligence
• Work with a continuous improvement mindset & recommends new process improvements.
• Maintain documentation of system configuration and business processes; update documentation on a frequent basis.
• Provide to customers and system users on new functionality implemented in HR system.
• Prepare user guides on new functionality and processes for customers and system users.
• Prepare SQL statements to extract data to analyze and support business requests.
• Performed Data Mapping, Data Cleansing & Data Migration
• Maintain and resolve Data Warehouse issues with IT team.
• Designed a process to determine complex bonuses for all employees with flawless accuracy.

Confidential

HRIS Executive

Responsibilities:

• Collected data and PeopleSoft data conversion template; mapped data from legacy system to template.
• Created new job codes, location codes, department codes, and etc., in PeopleSoft.
• Prepared various hygiene reports and data enrichment reports from legacy system and updated the same in PeopleSoft for WL2+(Managers).
• Performed data checks, UAT testing and rectification of data as per the project timeliness.
• Tested application and performed fit/gap assessment.
• Analyzed and created plan for decommissioning the legacy system, including a timeline.
• Led mock conversions to determine data quality and system functioning.
• Established project team.
• Performed LMS user data reconciliation to ensure LMS user data was accurate and matched the legacy HR system prior to further migration.
• Suspended global PeopleSoft interface for WL1 users; also suspended legacy HR system to LMS interface.
• Migrated users from legacy HR system to global PeopleSoft.
• Provided and successfully processed a full WL1 extract; reinstated WL1 delta updates from global PeopleSoft.
• Permanently disabled the legacy HR system to LMS interface.

Confidential

Regional HRIS Executive (Team Leader)

Responsibilities:

• Resolved service requests (SRs) escalated from HR officer through courteous and prompt customer support to callers by providing functional and technical guidance; captured customer requests and resolutions.
• Routed, if appropriate, customer requests to global HRIS Customer Support department.
• Responded to technical service requests escalated from AskHR and investigated bugs; developed workarounds when necessary; also responded to users by resolving incidents, running interface, changing settings, and etc.
• Processed HR transactions related to the employee life cycle on PeopleSoft.
• Created a functional specification for new report designs.
• Monitored and maintained standard automated system processes; ran standard system processes.
• Ensured the administration of security in both authenticating and editing department security tree by maintaining current users, change roles and permission lists, and etc.
• Key contact for global security activity coordination.
• Ran interface (built in SQR and Business Objects) locally and reviewed the output files.
• Coordinated local interface with specialist in Amsterdam in order to coordinate interfacing activities.
• Carried out acceptance testing for new or enhancements to current functionality; ran and monitored interfaces.