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Sr. Instructor - Professional Services Resume

Pleasanton, CA

PROFILE:

  • PeopleSoft Functional Consultant/Sr. Business Analyst/Trainer: 10+ years total PeopleSoft Functional Consulting to include Business Analyst, Functional Lead, Testing Lead (FIT, SIT, UAT, Parallel) and End - User Training and Instructional Design using UPK (User Productivity Kit).
  • Hands on PeopleSoft business analyst, functional and test Lead experience as well as training experience
  • HCM v6.0, v7.0, v7.5 v8.4, v8.8 v9.x modules: Core HR, Base Benefits, E-Recruit, Time & Labor, Payroll, Talent Management, Performance Management, Absence Management, MSS, ESS, Workforce Administration, Enterprise Learning Management, Benefits Admin., Stock Administration
  • UPK (User Productivity Kit) v3.1, 3.6: Develop testing and training content
  • Skire Unifier Product - leading edge project management/construction management web based software solution.
  • HP Quality Center - extensive amount of experience using as testing tool

PROFESSIONAL EXPERIENCE:

Sr. Instructor - Professional Services

Confidential, Pleasanton, CA

Responsibilities:

  • Work with Confidential Training Team members to ensure alignment to future designs regarding roles, processes, and hand-offs
  • Training analyst to develop training and performance support materials
  • Provide design and development coaching in order for clients to make design decisions

Sr. PeopleSoft HCM v9.x Instructor/Trainer

Confidential

Responsibilities:

  • Work with Training Team members to ensure alignment to future designs regarding roles, processes, and hand-offs
  • Collaborate with functional and technical SME(s) to translate processes into course content
  • Training analyst to develop training and performance support materials for a PeopleSoft HCM v9.x modules
  • Develop PeopleSoft HCM module training content using UPK Developer tool which include incorporating business context scenarios, business processes, practice exercises and graphics into courses and training documents as appropriate in order to develop and finalize Job Aides and ILT
  • Deliver PeopleSoft v9.x Functional HCM training
  • Deliver class room format PeopleSoft v9.x End-User training
  • Lead Oracle training delegates through training sessions, which include lab exercises and demonstrations onsite and/or using WebEx.
  • Provide design and development coaching in order for clients to make design decisions

Sr. PeopleSoft Training Coordinator/Business System Analyst

Confidential, San Carlos, CA

Responsibilities:

  • Identify PeopleSoft HCM, FSCM, EPM training curriculum for user community per profile
  • Create and executed PeopleSoft Training Strategy and Training Plan for all PeopleSoft modules (HCM, FSCM, EPM)
  • Develop and recommend strategies to the Business Optimization Program team to improve efficiency
  • Facilitate, schedule and plan logistics for all training sessions per user and profile within the entire Sam Trans/Caltrain organization
  • Write, review and validate PeopleSoft v9.1 (HCM, FSCM, EPM) training materials using UPK and personal library of templates.
  • Train the in-house PeopleSoft Trainers
  • Validate and analyze HCM System Integration Testing
  • Develop an intranet information resource training site and online library to house training content
  • Assist the Project Manager with preparation for User Acceptance Testing (UAT)
  • Assist the end users in UAT test script development and validation
  • Participate in UAT test execution and test results consolidation
  • Developed defect process to log, track and re-test defects and issues during UAT
  • Co-ordinate end-users for User Acceptance Testing (UAT)
  • Act as point of contact for training and UAT

Sponsor Support Representative

Confidential

Responsibilities:

  • Continually develop new sponsorship leads for Bitesize Bio
  • Maintain and continually expand a list of potential sponsor companies for Confidential, using the web and existing lists - and in collaboration with the Sales Manager and Editor-in-Chief
  • Identify key marketing personnel at potential sponsor companies to generate initial interest and sales. Maintain relationships and with existing sponsors
  • Maintain regular contact with existing sponsors to evaluate their perception of ongoing placements and secure sales of further placements
  • Closing sales
  • Negotiate and secure sales of sponsored placements on Confidential in accordance with guidelines on available discounts and concessions
  • Ensure timely and informed conversations with sponsors regarding continuance
  • Administration and reporting
  • Maintain a list of leads, sponsors and sponsorship status.
  • Provide a brief weekly activity report (bullet points) to the Sales Manager
  • Maintain records of completed sales and submit accurate monthly commission claim forms.

Sr. Business System Analyst

Confidential, Berkeley, CA

Responsibilities:

  • Gather business process requirements to develop relocation process within Taleo: collects and researches specific requirements and identify requirements.
  • Prepare documentations and presentations.
  • Identify opportunities for business or process improvement; makes recommendations and implements as appropriate.
  • Create workflow diagrams based on data and basic system and reporting specifications.
  • Recommends basic alternatives to address process and functionality issues.
  • Participates in project management process, including participating in project meetings with Subject Matter Experts and Stakeholders.

Sr. Human Resource Technology Analyst/Project/Program Manager

Confidential, San Francisco, CA

Responsibilities:

  • Help support the RFFI/RFP process and the upgrade; responsible for documenting all requirements from various HR departments and will work closely with the RFI/RFP to upgrade the HR system.
  • Responsible for managing data interfaces, leading data privacy policies and standards, participating with leading data standards and integrity.
  • Developed project plans, manage individual deadlines, goals, data standards. Develop integrated baseline project plans applying estimating models, identify resources and skills required, document estimating assumptions, refine plans and manage performance against plans.
  • Identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
  • Recommend best solutions based on understanding of business issues.
  • Provide task-based schedule and cost forecasts and assist in assessing risk-based provisions.
  • Capture and track program metrics and perform analysis, manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
  • Manage client expectations, anticipates operational and tactical risks and tracks them.
  • Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
  • Manage project closure initiatives, such as client satisfaction survey and closure analysis.
  • Document and archive project activities, deliverables, tools and findings for future projects.

PeopleSoft HRMS Business System Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Consult business teams on end user interface options based on understanding of PeopleSoft configurations options
  • Provide insight on best practice of system usage and set up in support of business process, with the goal of maximizing out of the box PeopleSoft HRMS functionality
  • Support data mapping and migration planning activities to convert from other systems into PeopleSoft
  • Creation of process documentation to support new business processes. Validation of revised business processes with business owners
  • Test Planning and Execution (Taleo - PeopleSoft Interface, MSS/Hire, Rehire and Internal Moves)
  • Coordinate user acceptance test logistics and execution; planning across various user groups and countries
  • Develop test scripts, and validate existing test scripts. Identify testing needs and coordinate set up prior to test start.
  • Perform testing to validate functionality, set up, configurations, and data migration
  • Support testing lead in tracking and reviewing defects, and partnering with IT to document and resolve.
  • Report to test lead statistics and trends on defects reported and resolution progress.
  • Training Documentation and Execution (PeopleSoft HCM - Workforce Administration and Recruitment (TAM))
  • Create training documentation (training materials, job aids, quick reference guides) to support end users
  • Partner with outside vendor to manage translations of training materials as needed for our different countries
  • Schedule training sessions and manage logistics to support trainer for classroom and virtual training
  • Help to manage project plans in MS Project

Senior PeopleSoft HR Business Analyst

Confidential, Menlo Park, CA

Responsibilities:

  • Define the best practices for the latest PeopleSoft HR 9.0 or higher business processes
  • Configure new PeopleSoft accordingly
  • Work with end-users of application systems to develop application system requirements
  • Work closely with implementation team to configure PeopleSoft based on business requirements
  • Determine and resolve problems throughout the various testing processes
  • Plan, analyze, develop, implement and monitor business and program processes, operation systems, and efficient business systems solutions
  • Develop system applications and requirements for HR and Payroll departments to get from current legacy state to desired PeopleSoft state.
  • Analyze, documents, develop and recommend HR and Payroll business process design in the applicable area
  • Prepares and deliver informative and well-organized presentations for CRPs, walk-thru meetings and training.
  • Evaluate business and program application systems functionality to identify gaps to measure the solution to business operations.
  • Provide weekly project status reviews to stakeholders, process owners, and in-house customers

PeopleSoft HCM Functional Consultant

Confidential

Responsibilities:

  • Review and finalize various functional design documents with business owners to include building of 4 interfaces (Master Financial Data, Payroll Journal Voucher, GL Journal Voucher, Labour JV) from Payroll and Time & Labor to SAP GL Financial system
  • Develop functional designs for 4 delivered Time & Labor reports and 4 customize reports; finalize 12 functional design documents.
  • Work closely with the business users to gather business requirements
  • Participate in various areas of testing to include unit testing, system integration and user acceptance (UAT) testing
  • Create, gather and develop test cases for unit, system integration and UAT testing
  • Develop various test scripts for the 4 interfaces
  • Assist with online Time & Labor modifications, Payroll modifications, configuration and data conversion
  • Act as liason between business owners and technical development team

Business Analyst - PeopleSoft Consultant

Confidential, CA

Responsibilities:

  • Work with senior business officers to gather and develop business requirement documentation (BRD) due to union bargaining and re-negotiation (Accrued Time Off and Proration Awards union bargaining projects)
  • Develop test conditions for system integration testing and user acceptance testing
  • Work with development team to develop functional design documentation and technical design documentation
  • Coordinate, plan and manage User Acceptance Testing for production migration of interfaces as well as other requests for change. Work closely with testers to assist with UAT
  • Hands-on testing of functionality changes and updates
  • Develop test cases and test scripts for UAT, particularly COBRA SQR Criteria table enhancements and Mass Step Increase enhancements.
  • Document and manage system defects within HP Quality Center

Sr. PeopleSoft Business System Analyst

Confidential, Sunnyvale, CA

Responsibilities:

  • Develop the business requirement documentation for self service and manager self service modules
  • Fit Gap analysis
  • Participate in Corporate Room Pilot (CRP) for analysis and demo
  • Develop functional design strategy and documentation
  • Develop system configuration strategy and development
  • Test and deployment analyst and Testing Lead
  • Develop Time and Labor (FIT, SIT, UAT phase) test scripts and identify test cases for each user role
  • Maintain Quality Center for testing reports and documentation
  • Develop end-user training material for Time & Labor to include Time Reporters, Time Approvers and Time Administrators guides
  • Deliver end-user training of Time & Labor to Time Reporters, Time Approvers and Time Administrator audience

PeopleSoft HR Functional Lead

Confidential, San Francisco, CA

Responsibilities:

  • Develop the Functional specifications for 3 interfaces (Payroll, Benefits, Timekeeping)
  • Develop “To-Be” PeopleSoft process document
  • HRMS CRP sessions
  • HRMS configuration
  • HRMS application security
  • Conversion planning and execution
  • Training planning and execution
  • Assistance in System Integration Testing activities
  • Functional Lead for User Acceptance Testing planning and execution
  • Security Strategy
  • Training Plan
  • Functional Requirements
  • To Be Process Document
  • PeopleSoft Configuration & Setup Documents
  • Configured PS Database
  • Test Scripts, Test Plans & Test Results (UAT, System and Interface)

Project Management Control System Consultant/System Deployment Consultant

Confidential, Oakland, CA

Responsibilities:

  • Develop the knowledge and content expertise on the PMCS system - a construction/facilities process management tool which will aid project managers, finance and senior management in control of construction scope, schedule and budgets.
  • Deliver training on the system to construction audiences and vendors in a learning environment
  • Provide Train the Trainer for service area Single Points of Contact (SPOC) and or site/region deployment leads
  • Provide training suggestions/updates for existing training material as needed to ensure the training is effective
  • Deliver training in an informative and relevant manner while using the most creative means possible to ensure user retention.
  • Develop tricks, tools, cheat sheets (if needed) - for user participants.
  • Partner with instructional designer to create/modify training documentation (as needed).
  • Provide training to multiple regions (inside and outside California).

Functional Business Analyst Consultant

Confidential, Pleasanton, CA

Responsibilities:

  • Develop Time test scripts for the various cycles of the implementation.
  • Validate testing data in the Time-keeping system.
  • Update and revise test scripts as necessary in order to process testing for all cycles of implementation.
  • Analyze retroactive time and payroll.

PeopleSoft Instructional Designer/Curriculum Developer

Confidential, Oakland, CA

Responsibilities:

  • Develop the time and labor Confidential business process training guides to include the instructor guide and the student guide, using the UPK tool.
  • Developed Time test cases/scripts to test the Time & Labor process.
  • Validate tested data in QA environment.
  • Deliver business process training to Confidential management and employee.

PeopleSoft Functional Consultant/ Business Analyst/Trainer

Confidential, El Segundo, CA

Responsibilities:

  • Work with business users to understand business processes and reporting needs.
  • Create functional specification documentation.
  • Test reports and dashboards and create new reports when needed.
  • Develop user and end user change management and business process training documentation for PeopleSoft v8.8 upgrade using the PeopleSoft User Productivity Kit (UPK) tool and PeopleSoft End User Training (EUT) tool and style.
  • Deliver class room style hands on training to end-users. Focus on change management as well as business processes.
  • Build and test the training database with “seed data” for the purposes of end-user training.
  • Manage the CBRE PeopleSoft Support Help Desk email box to assist all users with issues in using PeopleSoft v8.8. Delegate and document open issue tickets to either myself, Business Systems Dept. or Information Technology Dept., to resolve issues in using the PeopleSoft application.
  • Continually test the PeopleSoft database environment to resolve various Help Desk issues and ensure fixes are migrated into the production environment.
  • PeopleSoft Financials Functional Consultant - as part of the JD Edwards to PeopleSoft Financials v8.8, Projects, AP, General Ledger and Contracts modules.
  • Work closely with the Asset Services Group to develop Fit Gap analysis and functional design documentation for the JD Edwards to PeopleSoft Financials v8.8 project.
  • Work closely with the JD Edwards End Users to create business requirement documentations.

PeopleSoft Functional Consultant/Instructional Designer/Trainer

Confidential, Orange, CA

Responsibilities:

  • Create functional specification documentation.
  • Worked with improving business processes and manual processes.
  • Worked with technical resources to deliver project solutions.
  • Managed project deliverables and timelines along with Project Manager
  • Develop user and end user training documentation for PeopleSoft upgrade FMS and HRMS project 7.5 to 8.4 for the above modules.
  • Assist with the management of the training program. Interact with SMEs and functional team to create training documentation.
  • Deliver training class room style training to end-users within various divisions of Volt Information Sciences.
  • Develop test scripts for all modules.
  • Create “seed’ data in the training database for road show training.

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