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Senior Functional Analyst, Resume

Woodcliff Lake, Nj

SUMMARY

  • Highly motivated self-starting professional with 19 years of Benefits related experience and 12 years of experience with PeopleSoft HCM Application - HR, Base Benefits, Benefits Administration, Payroll Interface, North American Payroll and CRM Helpdesk
  • Extensive production support, end-user functional support, system administration and troubleshooting experience
  • Ability to work closely with the technical team and to resolve issues as well as develop new solutions
  • Functional expertise to setup/update configuration tables in PeopleSoft HR, Base Benefits, Benefits Administration, North American Payroll, Payroll interface and Helpdesk
  • Extremely customer service oriented with a proven ability to deliver innovative and quality solutions and work in a team environment
  • Excellent communication skills, with an ability to convey technical concepts to end-users
  • Analytical approach to clearly present recommendations and solutions to meet business requirements to management

TECHNICAL SKILLS

PeopleSoft 9.1 HCM, PeopleTools 8.50, PeopleSoft HRMS, PeopleSoft Base Benefits, PeopleSoft Benefits Administration, PeopleSoft Payroll, PeopleSoft CRM (Helpdesk), PeopleSoft Query, PeopleSoft Excel to CI (Component Interface), SQL, SQR, XML, JavaScript, Windows 8.0, Word, Excel, Access, Power Point, MS Project, Visio.

 

PROFESSIONAL EXPERIENCE

Senior Functional Analyst,

Confidential, Woodcliff Lake, NJ,

Responsibilities:

  • Assisted with PeopleSoft HCM upgrade project from 8.8 to 9.1,
  • Managed transition to offshore development team (Cognizant),
  • Delivered support for PeopleSoft 9.1 HCM Application (HR, Benefits Administration and Payroll Interface),
  • Lead on annual Open Enrollment support project,
  • Lead on Payroll Interface support,
  • Established/managed automated interfaces with CIGNA, Benefit Concepts (COBRA and FSA), MetLife (Life Insurance, Home, Pet and Auto), EYEMED and Fidelity,
  • Managed support for interfaces to third party systems (Concur, eTime, ADP, SAP, Egencia, Success Factors, eLLIE, Lotus Notes),
  • Established SFTP process for the business,
  • Lead support eBen self - service application,
  • Lead on Benefits & Payroll Interface configuration for Company restructure,
Senior Benefits Administration Lead Functional Analyst

Confidential, Bridgewater, NJ,

Responsibilities:

  • GHRIS (Global Human Resource Information Systems) Benefits lead on transition from PeopleSoft to SAP,
  • Performed all set up configuration for Benefits Administration & Base Benefits,
  • Backup support for North American Payroll and Payroll Interface,
  • Benefits lead on three company divestitures,
  • GHRIS team lead on Annual Open Enrollment project,
  • Processed the Businesses initial and ongoing Web Based Open Enrollment since 2006,
  • GHRIS lead on PeopleSoft CRM (Helpdesk) implementation,
  • Provided support for 60 Benefit Interfaces - both internal and external to multiple Vendors (Fidelity, Metlife, United Health Care, Caremark etc.),
  • GHRIS Benefits Lead in deploying Canadian and Michigan Divisions onto the PeopleSoft Platform,
  • Supported Base Benefits/Benefits Administration and Helpdesk application,
  • Supported eBen & ePay self-service applications,
  • Assisted in PeopleSoft upgrade from 7.5 to 8.8 (2004),
Functional Systems Analyst

Confidential, Piscway, NJ,

Responsibilities:

  • PeopleSoft (version 8.0) liaison between users and Technical team,
  • Represent HRIS team on Project Teams,
  • Perform table set up for Benefit Plans,
  • Worked with medical vendors to establish 8 functioning interfaces,
  • Support Benefit representatives with functional systems issues,

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