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Eprofile Manager Resume Profile

SUMMARY

  • Over 10 years of HR related experience which includes 9 plus years of experience in PeopleSoft HCM versions 9.1, 9.0, 8.9, 8.8, 8.3 and 8.0 specifically in Base Benefits, Benefits Administration, Core HR including Person Model , Payroll for North America, Time Labor, Payroll Interface, eProfile, eProfile Manager, eBenefits and ePay.
  • Project roles have encompassed requirements gathering, fit-gap analysis, design implementation, trouble shooting, testing and support for various PeopleSoft HCM implementations and upgrades for highly complex organizations, both nationally and internationally.
  • Experience working on PeopleSoft HCM/HRMS Global Implementations for countries such as United Kingdom, Ireland, Luxemburg and Germany.
  • Worked as an effective liaison amongst the management, business, functional, development and testing teams.
  • Participated in several Oracle Certified Training programs for various PeopleSoft versions and releases, right from 8.0 thru 9.1.
  • Extensive experience in providing end user training by creating job aids and training guides which simplify the users understanding of the business processes by better explaining the new and enhanced functionalities.

SKILLS

  • PeopleSoft: PeopleSoft HRMS 8.0/8.3/8.8/8.9/9.0/9.1 Payroll for North America, Base Benefits,
  • Benefit Administration, Core HR, Person Model, Payroll Interface, Time Labor, ESS MSS
  • Testing Tools: Quality Center 10
  • People Tools: Application Designer, PS Query, Data Mover, Tree Manger.
  • Databases: MS SQL, Toad for SQL Oracle 9i, 10g
  • Other Software: MS Project, MS Office, MS Visio.

EXPERIENCE

Confidential

Implementing Partner- Drivestream

The Project role encompassed, leading the implementation of PeopleSoft HCM 9.1 for Core HR, Base Benefits, Payroll Interface, Time Labor and Front Office Staffing.

Responsibilities:

  • Worked on gathering requirements for the implementation of HCM 9.1 Core HR includes both the Person Model and Smart Hire for employees and consultants , Base Benefits, Payroll Interface, Time Labor and Front Office Staffing needs.
  • Conducted Fit-Gap analysis with the Client and identified the Gaps based on the requirements gathered for HR, Benefits, Payroll Interface and Time Labor.
  • Worked on the options for the Gaps identified and recommended best practices for each of them. Sized the gaps based on the customization needs and created the Functional Design documents.
  • Facilitated check point and status calls with the different business users and identified the bottlenecks and reviewed the milestones with both the onsite and offshore teams.
  • Worked on the Conversion Templates for data mapping from Legacy system to PeopleSoft. Identified the Key and Required fields for conversion and conducted meetings with both the functional and technical folks to review and explain the conversion approach.
  • Setup and Configured the core tables such as Job Data, Benefit Program, Benefits Plan Plan Types 1x 6x , Vendor, Deduction codes, Earning Codes, Time Reporting Codes, Task Groups, Pay Groups and Pay Calendars.
  • Created Test Plan, Test Scripts and Cases for the Unit, System Integration and User Acceptance Testing for Core HR, Base Benefits, Payroll Interface ADP mapping, AmEx Credit Card Data , and Time Labor.
  • Responsible for creating test scenarios for the data mapping from the various Legacy systems such as Analyzer ADP to the corresponding PeopleSoft tables/fields.
  • Prepared User Manuals and Training Guides for the end users to understand the various functionalities and processes in PeopleSoft and also setup WebEx/Live Meeting sessions to walk them through the different pages in PeopleSoft.

Environment: PeopleSoft HCM v9.1 Core HR, Base Benefits, Payroll Interface, Time Labor, eBenefits, ePay, eProfile, eProfile Manager Front Office Staffing MS Office, Oracle10g and UNIX.

Confidential

  • The Project role encompassed working as a Functional Analyst and SME for the following tasks
  • Benefits Administration and Open Enrollment expertise for the Roll-out of Flex Credits for several Kaiser Regions.
  • Creation of a Comprehensive Rate Repository to house all Benefits Rate data to handle the complex rules associated with the rate calculation and validation in PeopleSoft.
  • PeopleSoft HCM Upgrade from 8.8 to 9.1 for Base Benefits, Benefits Administration, Core HR including Person Model , Payroll for North America, eBenefits, ePay, eProfile and

eProfile Manager.

Responsibilities:

  • Worked on gathering requirements for the roll-out of Flex Benefits/Credits for several regions.
  • Calculated and validated the 3-tier and 4-tier rate structures for the different employee regions and groups.
  • Configured the new Benefits Program, Plans, Group numbers, Calculation tables and Rate IDs as needed and worked on the Bundled and Cross Plan setup for 1x and 2x plan types.
  • Benefits Rate Improvement Project, accomplishments include, Enhanced Audit Capability, enhanced mechanism to extract data from Rate Repository and Generation of Business Friendly reports for various customers in addition to Error Reports for identifying data and rate inconsistencies.
  • Setup and Configured the Core HR tables - HR Region, Business Units, Companies, Location, Departments, Unions, Rate Codes, Job Codes, Action Reason, Configurable Search/Match and SmartHire Templates.
  • Setup and Configured the Payroll tables Vendor tables, Garnishment tables, Deduction tables, Earning Code tables, Tax tables, Pay Calendar and Balance ID tables.
  • Ensure and coordinate the Payroll processes like, Paysheet Creation, Pay Calculation and Pay Confirmation. Run audit reports and review data pages. Verify and correct the results for each cycle.
  • Worked as an SME for the PeopleSoft HCM upgrade v8.8 9.1. Facilitated the Fit-Gap analysis, Best Practice Evaluation/Recommendation of Core HR including Person Model , Base Benefits, Benefits Administration, Payroll for North America, eBenefits, eProfile, eProfile Manager and ePay.
  • Created Business Requirement Documents for the new functionalities in 9.1 such as, SmartHire Templates, Person Model, Contingent Workforce, Person of Interest Management, Action-Reason Codes, ERISA enhancements, Benefit Rates, Garnishment tables, Deduction tables, Calculation and Coverage rules.
  • Responsible for the Configuration of Manager Self Service for Promotion, Salary Change and Termination processes.
  • Configured the Employee Self Service for the Personal Data Update, Marital status update, Name Changes and Address Changes.
  • Responsible for creating Testing Strategy, Test Scripts, and conducting/coordinating Unit, Functional, System Integration Testing and UAT of Human Resources including Person Model , Base Benefits, Benefits Administration, Payroll for North America, Manager Employee Self Service.
  • Modified existing queries because of changes in table structure in v9.1.
  • Held touch-point and status calls on a daily/weekly basis to ensure the project meets the deadlines and key milestones are accomplished.
  • Supported post-implementation functional and technical evaluation, successfully assisting the client in identifying and resolving issues related to performance and processing during the due course of various projects.
  • Provided client specific training and documentation to ensure consistency in executing business processes to all users across all regions.
  • Prepared job aides and training manuals for the end users using UPK - highlighting the delta between the existing and new functionalities.

Environment: PeopleSoft HRMS v8.8 - 9.1 Payroll, Core HR, Base Benefits, Benefits Administration, Time Labor, eBenefits, ePay, eProfile, eProfile Manager UPK MS Access Database, MS Excel, Oracle10g and UNIX.

Confidential

The Project role encompassed working as a SME and providing Production Support for Base Benefits, Benefits Administration, Payroll for North America and Core HR v8.8 in addition to Open Enrollment for 2009. The project tasks included resolving day-to-day issues pertaining to employee benefits, payroll corrections, job data errors, open enrollment testing and cleanup.

Responsibilities:

  • Setup and validated the new Benefit Programs, Eligibility Rules and Event Rules and worked on the Eligibility Configuration fields. Also, worked on setting up the Cross-Plan validation checks for 1x and 2x plan types.
  • Worked on creating a custom Ben fact sheet and Dependent Verification report to check the available benefit options and validate the dependents for the employees based on the job data such as location, business unit, regulatory region and union code.
  • Ran the court ordered coverage audit report to identify non-compliance with court ordered benefit coverage, placed the riders for the dependents and notified the court.
  • Reworked and reprocessed the events on the Event Status Update page such as Flagged Participants which have rows - out of sequence, job eligibility data change and multiple job indicators change to keep the Base Benefits table in sync.
  • Identified the employee's arrear balances and adjusted them where necessary, ensuring they are being deducted from their paychecks.
  • Investigated and resolved exceptions for the Employee records by debugging and reviewing the eligibility results, ineligible participants report and missing elections report.
  • Updated the Paylines for the employee's, calculated the retro-deduction amounts, refund amounts, additions and overrides to the paylines before the salary or hourly payroll runs.
  • Adjusted Leave Balances due to improper entry such as leave entered under the wrong plan, leave cards submitted late and leave cards entered under the wrong earnings code for the pay group.
  • Worked on the retro-pay and retro-deduction functionality and processed retro deductions and refunds as necessary.
  • Setup the Core HR and Payroll functional tables/pages, for example, Business Units, Companies, Location, Unions, Job Codes, Pay Groups, Pay Calendar, Balance ID, Deduction, Earning, Garnishment and Tax Tables.
  • Managed and coordinated all testing efforts including creation of Test Plans, Test Scripts for Unit, System Integration and User Acceptance Testing amongst other QA Analyst team members to ensure project was on track and deadlines were met.
  • Supported Open Enrollment testing, evaluated the results and fixed the failed test cases before the code deployment.
  • Addressed post-open enrollment cleanup of data and conveyed recommendations for business process improvements and documented the procedures. Produced detailed training guides for the end users highlighting the core functionalities and customizations.

Environment: PeopleSoft HRMS v8.8 Payroll, Core HR, Base Benefits, Benefits Administration, Retro-Pay, Retro-Benefits, eBenefits Oracle10g and UNIX.

Confidential

The Project involved a Full Life-Cycle Global Implementation for the Base Benefits and Benefits Administration modules, v8.9. Put into use the Rational Unified Process methodology going by the building blocks and different life cycle phases.

Responsibilities:

  • Performed assessment of functional considerations and setup tasks to implement Global functionality of the Base Benefits and Benefits Administration modules in Great Britain, Luxembourg, Germany and Ireland.
  • Setup and Configured Plan Types 1X, 2X, 3X, 4X and 6X.
  • Gathered client's requirements from users and administrators about Benefit Programs, Plan Types, Benefit Plans, Rules and Rates and incorporated them into the system.
  • Setup and validated the various Eligibility Rules and Event Rules and worked on the Eligibility Configuration fields.
  • Executed update scripts to enroll the employees into the right BAS Group ID's and Paygroups based on the various Regulatory Regions.
  • Setup different Schedule ID's and ran the Open Enrollment and Event Maintenance process based on Location.
  • Worked on setting up the Balance ID Tables, Pay Calendar Tables and Paygroup Tables.
  • Dealt with Issues pertaining to intra-country transfer and country-to-country transfer.
  • Worked on Customizing the Benefits Summary pages, Enrollment forms and Confirmation statements.
  • Conducted workshops for the users to explain them the new functionality of HCM 8.9 and what changes and new business process PeopleSoft included in HR, Benefits, and Payroll.
  • Configured HR Security for all HR/Benefits/Payroll Roles/User Profiles.
  • Configured the Employee Self Service for the Personal Data Update, Marital status update, Name Changes and Address Changes.
  • Responsible for the Configuration of Manager Self Service for Promotion, Salary Change and Termination processes.
  • Acted as a Liaison between HR and IT to ensure the departments are n-sync on desired project requirements. Super User in report writing and extracting data through the use of Query and SQL.
  • Created Test Cases Documentation for HR, Benefits and Payroll modules.
  • Coordinated unit testing and system testing with Mercury Test Director 8.0 SP2 and Mercury Quality Center 9.0.
  • Executed manual tests for each test case and isolated, communicated and tracked issues to closure.
  • Prototyping Unit, System, Parallel and User Acceptance Testing UAT for a successful Go-Live.
  • Coordinated with Users and different teams in UK, Luxembourg, Germany and Ireland.
  • Executed scripts using Data Mover to move the Setup and Configuration from Development Database to Test Database and to Production Database.

Responsible for project Go-live and post-production support handoff.

  • Created different Roles and Permission lists for the different user population during the course of the Global Implementation.
  • Identify and document current-state and future-state business processes.
  • Prepared and presented business cases addressing various gap issues for project management approval.
  • Provided training and knowledge transfer to technical, functional and end-user staff.
  • Produced a well-defined and detailed Training Guide for the end users for the Base Benefits and Benefits Administration Implementation 8.9 - documenting the customizations and highlighting the core functionalities.

Confidential

PeopleSoft HCM Functional SME, Key Bank - Financial Services Industry with Workforce of about 20,000 employees

Lead an Upgrade of Core HR, Payroll, Base Benefits, Benefits Administration, ESS MSS from version 8.8 - 9.0.

Responsibilities:

  • Functional Lead for HCM v8.8 Upgrade to PeopleSoft HRMS Release 9.0.
  • Conduct meetings with the Managers, Team Owners and staff to identify information needs, current challenges, planned initiatives and possibilities for business process improvements.
  • Lead the Requirement Gathering, Fit/Gap Analysis, and Best Practice Evaluation/Recommendation for the upgrade of Core HR including Person Model , Payroll for North America, Base Benefits, Benefits Administration, eBenefits, ePay, eProfile and eProfile Manager.
  • Lead position to facilitate requirements gathering sessions and fit-gap efforts in preparation for an upgrade project of PeopleSoft Payroll, Core HR, Base Benefits and Benefits Administration including the Employee and Manager self-service modules.
  • Lead the customization and the integration efforts on the upgrade of Payroll, Core HR, Benefits Administration, ePay, eBenefits and other self-service modules.
  • Map the functional specs.
  • Retrofit customizations during 9.0 upgrade, work with Business Users to understand and
  • Conducted workshops on issues and resolutions while handling the duplicate retroactive/benefit deduction process.
  • Worked on the setup and implementation of the Retroactive Benefit and Deduction Programs and Mass requests.
  • Benefits Dependent/Beneficiary Enhancements, Covered Person Types, Multiple ABBR's, Calculation Rules, Rate Configurations, ERISA Enhancements and Event Rules in Dependent Coverage.
  • o HR - Person Model, Contingent Workforce Management, Persons of Interest Management, SmartHire Template, Configurable Action and Action Reasons, I-9 Compliance, Direct Reports, Text Catalog and Workforce Transactions in ESS and MSS eProfile and eProfile Manager Desktop .
  • ePay - Paycheck Options Table, View Paycheck, PDF Paycheck, Year-End Forms and W-2 Online Processing.
  • Payroll Garnishments Setup and Processing Enhancements.
  • Assist project team with functional analysis, Educate business groups for delta knowledge between PeopleSoft 8.8 and 9.0 HCM and Demonstrate and evaluate key enhancements in the new release which include:
  • Produced a well-defined and detailed Training Guide for each HCM module - documenting the customizations and highlighting the new functionalities.

Environment: PeopleSoft HCM v8.8/9.0 Core HR, Payroll, Base Benefits, Benefits Administration, Time Labor, Retro-Pay, Retro-Benefits, eBenefits, ePay, eProfile, eProfile Manager UPK , SDLC methodology Oracle10g and UNIX.

Confidential

Project involved preparing for an upgrade of Core HR, North American Payroll and Benefits Administration from Version 8.3 to 8.9 of PeopleSoft. Tasks included gathering requirements from users and planning for the upgrade, then participating in implementation of the upgrade.

Responsibilities:

  • Facilitated Kick-Off presentations to Design team and HR Personnel for HCM PeopleSoft applications.
  • Conducted Fit-Gap Analysis on the upgrade of the modification and customizations of Payroll and Benefits Administration and Lead position to facilitate requirements gathering sessions and fit-gap efforts in preparation for a conversion of PeopleSoft Payroll from ADP.
  • Wrote functional specifications for Benefits, Payroll modules.
  • Involved in design and setup of Automated Benefit Programs, Event rules and Eligibility rules for Open Enrollment and Event Maintenance.
  • Provided post-live assessment of the Benefits module functions and issues relating to Benefits Administration, COBRA Administration and Benefits billing applications.
  • Helped define tax tables and pay groups for new companies.
  • Researched and solved multiple issues regarding Tax data for employees working in multiple states as well as conversion and new hires.
  • Provided on call assistance during peak payroll processing times.
  • Trained users in aspects of payroll.
  • Ran queries to gather data for analysis and presentation to the client.
  • Met weekly with the client to review open issues and potential solutions.
  • Ran multiple payrolls from start to finish, including audit reports, calculations, confirms and W-2 processing.
  • Designed, developed, and implemented new applications and reports involving the PeopleSoft Interface, HR, and Payroll teams.
  • Involved in Mapping of HR data with Payroll and Payroll Mapping to ADP.
  • Gather HR enhancement requirements from key HR end-users and coordinate completion of development requests.
  • Tracked Defects and conducted Triage meetings to assign and resolve defects in Test Director to the appropriate team members.
  • Lead the efforts for the creation of Test Strategy, Software Test Plan and Test Cases for PeopleSoft HR, Payroll, Benefits and Custom Applications.
  • Coordinated with the Security Team to configure HR Security for all HR/Benefits/Payroll Roles/User Profiles.
  • Helped with conversion issues on the client side for transition of companies into PeopleSoft.
  • Gathered client's requirements from users and administrators about Benefit Programs, Plan Types, Plans, Rules and Rates and incorporate them into the system.
  • Worked on designing and implementing solutions for the support of business requirements.
  • Setting up configuration activities for the new business unit and payroll tables.

Environment: ADP Payroll, PeopleSoft HCM v8.9 Payroll, HR, Benefits Administration, eBenefits, ePay, eProfile , Oracle, UNIX, MS Projects, MS Word, MS Excel

Confidential

  • Carried out unit testing, system integration tests and supported users on Parallel/UAT.
  • Worked on Paysheet Creation, Pay Calculation/Confirmation and all other Post Confirmation processes/reports.
  • Mapped Employee ID's to new Dept ID's, Payroll Business Units to GL Business Units and Earnings Codes to new Accounts.
  • Designed and configured all deductions, earnings, benefit plans, Work Groups/Pay Groups and other supporting Tables including mapping of Earnings Code.
  • Designed and Configured Accounting and Payroll.
  • Configured all the base tables including Company, Department, Location, Job Data and Earnings.
  • Prepared functional specifications for reports and interfaces.
  • Conducted workshops for user education on Payroll, HR and Base Benefits.
  • Worked with multiple business units and interacted with all levels of administration.
  • Responsibilities:
  • This Project involved the implementation and testing of the Core HR, Payroll for North America, Base Benefits and Benefits Administration module on version 8.8.
  • Gathered client's requirements from users and administrators about Benefit Programs, Plan Types, Plans, Rules and Rates and incorporate them into the system.
  • Worked on designing and implementing solutions for the support of business requirements.
  • Base Benefits and Benefits Administration Setup including Benefit Plans and Benefit Programs.
  • Set up Eligibility Rules and worked with custom Eligibility Configuration fields
  • Set up of geographic eligibility rules as a part of automation of benefits administrative process.
  • Implemented the Open Enrollment processes Customization of enrollment forms and confirmation statements.
  • Set up eligibility rules for mechanization of Open Enrollment and Event Maintenance processes.
  • Meetings with user groups to define security configuration and synchronized efforts with Technical group for implementation.
  • Conducted full Base Benefits Benefit Administration Audit and reconfigured setup tables as necessary.
  • Involved with the testing team in performing parallel testing of Benefits module right from HR transaction to Payroll paycheck process.

Environment: PeopleSoft HRMS v8.8 Payroll, Core HR, Base Benefits, Benefits Administration, Time Labor , SQR, and Oracle 9i on UNIX

Confidential

Project involved preparing for an implementation of Core HR, Base Benefits, and Payroll for North America, ESS and MSS to v8.8.

Responsibilities:

  • Participated in the war room sessions for process definition gaps, data feeds from the external system, interfaces, and process maps.
  • Involved in Rollout of the configured Self Service Modules.
  • Responsible for creating Testing Strategy, Test Scripts, and conducting/coordinating Unit, Parallel, System Integration and UAT.
  • Conducted needs analysis to identify system requirements and develop design assessments based on client specifications identified through various meetings with users and project stakeholders.
  • Gathered requirements from systems administrators and end users to facilitate customizations into the UAT environment.
  • Modified existing queries because of change in table structure in Version 8.8.
  • Outlined updates and fixes, the vendor needed to apply after implementation using PeopleSoft Customer connect site.
  • Participated in the setting up of Benefit Plans and Benefit Programs.
  • Conceptualize and recommend HR information systems
  • Worked with the User community for the knowledge transfer session.
  • Attended status meetings on system related issues.

Environment: PeopleSoft HRMS v8.8 HR, Payroll, Benefits SQR, HTML, Oracle, and UNIX

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