SUMMARY

• PeopleSoft HCM Techno/Functional consultant with over 8 years of experience in system analysis, solution architecture, functional specifications, and documentation.
• Thorough Knowledge and hands on experience with Core HCM, Benefits, Time and Labor, NA Payroll, eProfile, ePay, eBenefits, and Manager Self service Modules.
• Designed and implemented Self service module eBenefits, communicating, and helping developers.
• Lead the customization efforts of Peoplesoft applications arising from maintenance and enhancement requests.
• Configuring the system for HR, Benefits and Payroll, Building and executing test scripts, supporting users in live environment and building the documentation for maintaining and executing various Benefits Administration activities.
• Developed pages, components, modified SQR,and SQC programsto achieve client requirements.
• Provided production support for the Payroll for North America, HR, Benefits and Benefits Administration module.
• Worked onBenefits, Payroll customized reports and making changes as per business requirements.
• Capable of multitasking, good team player with excellent analytical, interpersonal, communication, and documentation skills. Quick learner with great approach towards solving business problems through ERP.
• Worked as aPeopleSoft HCM Functionalanalyst in parallel testing Team for HR and Benefits Product (Benefits Admin, eBenefits)
• Build test scripts and case studies for numerous projects to help successful bug free implementation of Peoplesoft Applications.
• Interacted with the key business users/module owners and trained themon the Query Tool/ Crystal reports and other menu driven reports.
• Played key role in development of Interfaces, and Online Customizations using SQRs, People Code and Application Engine for PeopleSoft HR, Benefits, Payroll, Time and Labor modules.
• Extensive experience in Debugging and Troubleshooting process and settling any code/data issues in Development and testing database and migrating to production environment.
• Worked on Integration Broker creating and modifying nodes, connectors, and gateways to a third party for inbound/outbound operation.

TECHNICAL SKILLS

• HRMS 8.x/9.x (HR
• Base Benefits
• Benefits Administrations
• Payroll for North America
• Time & Labor eApps)
• Application Designer
• People Code
• Security
• PS/Query
• Application Engine
• Component
• Interface
• Data Mover
• Cristal Reports
• XML Publisher
• PeopleCode
• SQR
• SQL
• C++
• HTML
• Ms - Dos
• Windows 98/NT/XP/Vista/7
• Linux
• Unix
• Dreamweaver
• MS Word
• MS Excel
• MS Access
• MS PowerPoint
• MS FrontPage
• SPSS
• SAS
• Brice
• Poser
• Computer Hardware installation
• Adobe Products (Photoshop
• Illustrator)

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Functional Analyst

Responsibilities:

• Developed Functional documentation and gathering of requirements as per HHSC agencies needs
• Partake in CPA and HHSC sponsored meetings to better ascertain new requirements and challenges of agencies
• Created in depth system test plans and execute test plan thoroughly, in addition conduct defect management and escalation as required
• Be a connection between many agencies, the technical team, project team members, and external service vendors to fostering excellent collaborative skills and teamwork.
• Worked on benefits interface transferring participant information and benefits selections to external agency system
• Resolved and troubleshooting issues with benefits interface, validating and ensuring correct data is sent to agency system.
• Worked on helping HHS, DSH, and DAR users enter new ticket for tracking defects and bugs, open exiting tickets, input agency information, and intended customer information for communicating ticket status to agencies.
• Conducted fit-gap analysis on baseline for statewide and high priority requirements, before finalized requirements offered to TxDOT hub agencies.
• Validated employee and payroll information on baseline product before shipping
• Conducted offsite Disaster Recovery testing in order to ensure data can be retrieved if a disaster occur
• Executed an efficiency analysis on process performed by agency users and internal users, after increase in mainframe capacity.
• Conducted fit-gap analysis on Neogov and ascertain its viability as a alternate recruiting solution for small to mid-size agencies in retrospect to statewide and agency specific requirements.
• Developed and updated white papers on recruiting solutions and hub agency baseline work units
• Worked on custom hire process in compliance with agency requirements and Troubleshooting errors in JRC(job recruiting coordination) and on the custom hire process.
• Developed multitude of Outbound and Inbound Interfaces for transferring recruiting and personal data to external agency system and process the receiving data to insert into various PeopleSoft Tables as per baseline objectives.
• Used Process Scheduler to schedule various App engine programs and SQR’s.
• Resolved tickets vie troubleshooting App engine and SQR’s for verity of interfaces in relations to position, employee, personal, manager, and recruiting data.
• Worked on accessibility conversion project, converting over twenty reports for manager to be accessible, ensuring through testing and maintaining year-end deadline to meet accessibility standard legislations

Environment: PeopleSoft HCM 9.1/9.2 (HR, Benefits, Payroll), People Tools 8.51.

Confidential, Chicago, IL

Techno/Functional analyst (Payroll/Benefits)

Responsibilities:

• Working in Confidential as a consultant in upgrade Team for PeopleSoft 9.1 upgrade
• Produced fit gap analysis documents for HR and Benefits and conducted fit gap sessions with the end users for 9.1 upgrade
• Operated in Ben Admin to preform event maintenance for employees and resolve errors.
• Authenticating the benefit plans and family coverage and dependent information from HR files and cross-validation with vendors for billing purposes.
• Developed an outbound interface for 401k savings plan with third party vendors to enable successful flow of information.
• Supported Benefit Administrationmodules, ascertaining the issues in current setup and reconfiguration. Recommending Configuration changes Benefits and Payroll
• Altered Payroll Deductions to handle respective benefits and verify their payroll calculations
• Created UPK Documentation and trained employees for self-service modules for eBenefits.
• Performed design of reports for the HR, Payroll and Benefits Administration modules using SQR, PS/Query and Crystal reports based on organizational needs.
• Executed application engine program reports through process scheduler, rectified unavailable resource, deadlocks, and timed-out errors.
• Validated all Time and Labor configuration, integrations, security access, and customizations Developed executed successful cross-functional test cases for Unit, System and User Acceptance Testing Phases
• Well-timed repair and enactments of short-term workarounds and resolution of complications in benefits administration and event maintenance process dealing with employees election of plan type.
• Worked with support team during the Bi-Weekly Payroll run process to fix any problems for the Paycalc process and nightly batch process.
• Performed enhancements to the current PeopleSoft Application by editing PeopleSoft objects, peoplecode and with the implementation of new business rules.
• Involved in configuration core Payroll: Benefits and General Deductions,, additional pay, pay calendars, taxes, accumulators, vendors earnings codes and programs, etc.
• Preformed priority based analysis and report based validation after payroll run.
• Created Functional Specifications for Time and Labor Rules, queries, and reports
• Created functional specifications and configuration documents.
• Reviewed functional and technical specifications with team leads.
• Customized the Time Entry page inTime and Labor.

Environment: PeopleSoft HCM 8.9 (HR, Benefits), People Tools 8.49, DB2 9.7, PS/Query.

Confidential, Alameda, CA

Sr. HCM Systems Analyst (Techno/Functional)

Responsibilities:

• Worked as Ben Admin Specialist on different day to day Ben Admin maintenance issues and run multiple event process to resolve any event related issues.
• Analyze and Fix the Configuration related bugs forthe Ben Admin.
• Help Business users in Data Scrub and explaining Timing Issues in relation to Ben Admin processes.
• DocumentAcceptable differences in employ election phase for automated enrolment process of benefits.
• Created Inbound Application Engine programs with Component Interface to transfer the Flat file Information to the PeopleSoft System.
• Run the BAS report daily and fix the event coordination errors due to event changes or out of process sequence
• Analysis and configuration of Time & Labor securityand time approval process
• Worked on the BAS report for data issues and explained to essential staff how to resolve the issues.
• Work on the Flex Programs created and modifying FSA claims submitted by employees.
• Worked on Enrollment forms to be used later with Open Enrollment and event Maintenance for participating employees.
• Auditdata using PSQuery tool, RunQueries for Open Enrollment for employees with non-finished status.
• Perform variety of Time and Labor troubleshooting, analysis and support activities.
• PerformTimeand Labor system set-up, configuration and maintenance activities.
• Helped in Testing Self Service Benefits(eBenefits) for Open Enrollment and trained users on how to use Benefits.
• Testing Production issues withInterfacesintegration with Vendors
• UpdateTest Data.
• Interactwith the Business users for understanding and fulfilling the testing needs of client.
• Helpdevelopers solving BenAdmin and payroll related Issues.
• Built Time and Labor queries using queries in PS/Query

Environment: PeopleSoft HCM 8.8, Benefits Administration, eBenefits.

Confidential, West Palm Beach, FL

Functional Analyst

Responsibilities:

• Conducted assessment study for eBenefits implementation along with the Benefits Administration Open Enrollment 2008 for School Districts 25000 employees.
• Conducted Fit/Gap Sessions for eBenefits working with the benefits director, manager and SME’s.
• Configured Leave Plans and rules for Leave Accrual calculation. In addition designed and created functional specifications for some of the customizations associated with calculation of Leave Accruals.
• Interviewed prospective stakeholders, reviewed and demonstratedapplications, and created documentation to supportcustomizations.
• Created testing strategy documents for unit, system and Integration testing for eBenefits and Open Enrollment. Coordinated test script development and execution with SME’s from Benefits and Payroll.
• Create and execute test scriptsin the TST environment,UATenvironment for quality checkand explain the process to run and maintain the interfacesto Benefits specialists.
• Collected all completed test scripts, reviewed them for completeness and accuracy, and recorded the test results of the scripts.
• Helped clients create User Productivity Kit (UPK) for modules testing, training, jobaids and documentation.
• Assisted and supported Benefits Administration Open Enrollment process

Environment: PeopleSoft HRMS 8.9 eBenefits Implementation and Open Enrollment

Confidential, Seattle, WA

Benefits/Payroll Analyst

Responsibilities:

• Configured the Benefits Admin system and payroll for both the companies,
• Wrote specs for all the Benefits interfaces with vendors like (Fidelity, Aetna, Kaiser)
• Communicated with all the vendors for their testing and output requirements.
• Discussed the business requirements with HR and payroll personnel and prepared detailed design documents for all the inbound and outbound interfaces and reports.
• Help developers in writing interfaces and test all these interfaces.
• Created and executed test scripts in the TST environment, UAT environment for quality check and explain the process to run and maintain the interfaces to Benefits specialists
• Worked directly with the financial team to ensure all payroll data integrated correctly into the General Ledger.
• Responsible for the maintenance of PeopleSoft key tables. To maintain the integrity of the HR data and associated hierarchical relationships with other programs, I reviewed, analyzed, tested and implemented any request for PS setup tables.
• Developed key audits for Payroll, AP, and Employee Transactions
• Responsible for producing financial statements and financial analysis reporting.
• Responsible for all payroll activities as it relates to the relocation of employees (i.e. processing all payments, working with the relocation vendor regarding all W-2 and true up issues).
• Worked with the Payroll department to implement new taxation for bonus payouts
• Performing Payroll activities and confirming the accurate calculation of Employee Deductions as well as Employer Contribution
• Setup deductions and verify the calculation for respective plans in Payroll
• Coordinated resources from various groups to complete payroll related projects
• Interacted with QA Team for conducting functional testing, regression and user acceptance testing for PeopleSoft HR, Payroll applications.
• Represented Team in Cross Functional meetings every week.
• Maintained PeopleSoft user security using user profiles, roles & permission lists.
• Help Business users in Data Scrub and explaining Timing Issues.
• Trained Benefits specialists of Alaska and Horizon Air groups to the new navigation & functionalities introduced in PeopleSoft 8.9 (ERISA, Person Model).

Environment: PeopleSoft HCM 8.9, Oracle, MSOffice, Benefits Administration, Payroll

Confidential, Jacksonville, FL

Functional Analyst

Responsibilities:

• Assisted the client as a functional analyst for Benefits Administration 8.8 (Upgrade from 8.3).
• Coordinated and conducted Benefit Administration Fit/Gap sessions for PS 8.3 to 8.8 upgrade.
• Designed a number of functional specifications to meet the client requirements.
• Demonstrated to the client some of new functionality related to eBenefits and other collaborative applications for version 8.8
• Participated and coordinated the design sessions with the client teams related to Benefits Administration.
• Assisted the client in position management fit/gap analysis and then conversion of the data based on position management from existing job code use only.
• Designed new Position mapping based on the existing Job Codes. Assisted the client in fit/gap sessions for the Benefits upgrade.
• Created a number of documents related to benefits functionality and process involved for the client.
• Created unit and integration test scripts
• Performed Unit/Integration testing for Benefits Administration 8.8.

Environment: HRMS 8.8 Upgrade -- HR, Benefits and eApps.