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It Infrastructure Project Manager Resume

Scottsdale, AZ

SUMMARY:

  • Twenty five years in IT network technology, and Project Management systems and analysis
  • Eight years in Healthcare IT upgrade efforts and expansions.
  • Provided project leadership using PMI methodology facilitating multi - tiered enterprise standard initiatives.
  • Expertise in MS Project suite of applications for tracking and reporting
  • Reputation for being a collaborative partner and business leader, skilled at leveraging formal and informal relationships.
  • Several years working with and developing change management requirements for project submission.
  • Proven ability to establish and sustain effective, professional relationships with IT business managers and “Clients” within the project umbrella.
  • Excellent Client Management history

SKILL:

  • Siebel Core Technology
  • PeopleTools I and II
  • Microsoft MCSE s NT 4 Path
  • Including SQL Server.
  • Application Designer Fundamentals 7.5
  • Microsoft Windows NT 4.0 Workstation
  • Microsoft Windows NT 3.51 Workstation
  • Microsoft Windows NT 4.0 Server
  • Microsoft Windows NT 4.0 Workstation
  • Windows 95 and 98
  • Windows XP
  • Citrix 1.6

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale AZ

IT Infrastructure Project Manager

Responsibilities:

  • Infrastructure projects, security; SIEM, SCCM, Sophos Antivirus, Installing SCCM as a Window Patch update vehicle and to meet security gaps in 2015.
  • Developed change management policy and phases for all non-PMO infrastructure projects submitted
  • Infrastructure Network: IDF upgrades in Scottsdale hospitals and clinics
  • Infrastructure - Move security devices to data center production raised floor
  • Senior IT leadership reporting

Confidential, Palo Alto CA

Senior IT Infrastructure Project Manager

Responsibilities:

  • Infrastructure projects, storage, systems EMC, UNIX, Wintel, Citrix, SCCM. SCCM was installed to update all Windows computers in the Hospital, School of Medicine and Lucile Packard Children’s hospital.
  • Implementing and retaining appropriate HIPAA security profiles in several applications
  • Data Center enhancements, multiple sites
  • Data review VMAX VNX8000, Data domain system replacements and enhancements
  • Working with CTO to establish a fast track Transition Management policy for quickly implemented IT projects.
  • Enterprising of healthcare provider IT services, to achieve long term goals
  • Vendor management on multiple multi-million dollar upgrades to achieve both “Servers on demand” and “Storage on demand “ goals
  • Working with “Construction teams, moving MEDECH equipment and telecom devices to new closets”.
  • Significant cost savings analysis and reporting delivered in short term of less than one year. These are direct results from new leadership direction with focus upon enterprise view of delivering IT services and Show Back.

Confidential, San Francisco CA

Senior IT Project Manager

Responsibilities:

  • Production support
  • Environments migrations include Unix/Linux latest release
  • Change Management in 24x7 environment
  • IDF closet upgrades, with telecom team upgrades.
  • Worked with W.F. PMO to develop and document new requirements for both change management and transition management
  • Client facing relationship Technical Project Manager
  • Vendor management, with multiple vendors
  • Data center, project infrastructure management, building out hardware and moving applications to new DC
  • Senior production management reporting

Confidential, Pleasanton CA

Senior IT Project Manager

Responsibilities:

  • Implementation of F5 Load balancers for Development, Test and three Production environments, working with Network team and F5 teams to meet necessary K.P. objectives and standards.
  • Environments migrated included Unix/WebSphere/Wintel on all infrastructure projects at K.P.
  • Change Management in 24x7 environment
  • Vendor Management IBM, EMC, Oracle plus a few electrical and cable contractors
  • Client facing relationship manager
  • Vendor management, with IBM and six other vendors to reach our project goals
  • Data center, infrastructure team management, moving CC applications to Primary hardened DC working with IBM/EMC.
  • Senior management reporting
  • Application integration projects
  • Project infrastructure installations and planning with Cisco and IBM products
  • Systems development lifecycle management
  • Infrastructure projects, hardware end of life focus with either Makesys B cut over or full migrations depending on complexities
  • Telecom moves as part of the Northern California Call center updates and Southern California centralization, working with telecom, network and F5 load balancer teams.
  • Familiar with UNIX, Wintel and Network tools on Infrastructure side.
  • Familiar with PeopleSoft, Epic and Microsoft on application implementation side.
  • Citrix migration for Epic project

Confidential, Palo Alto CA

IT Project Manager

Responsibilities:

  • Contracted with Perot Systems to manage the Stanford Hospitals and Clinics Epic/ PeopleSoft implementations
  • Managed PeopleSoft HR/Financials ERP upgrades as the Senior PM also the hardware move to SM data center post go live in 2009.
  • Managed two Network Projects, including Network Response time via Net Scout, and Network response time via a rebranded BMC tool, stayed on a the Product Manager for each Network product till leaving the account.
  • Led team through all server and device assessment planning and placement in raised floor server room. Following the project, created performance and security guidelines to meet contract Service Level Agreements surrounding performance and availability
  • Created and managed the procedural process of “performance readiness”, as project manager, upgrading Epic modules
  • Managed go live planning with client and Perot leadership and Stanford teams. Worked with the staffing of end users to super-users, (team managers)
  • Managed SME and teams through testing phases to go-live. As well as advising infrastructure teams; Security, Network, Server teams Wintel, Server teams Midrange, Web-teams, Citrix presentation server team and the Performance team
  • Continued withconstant development standards fornew SLA governed modules keeping them in full compliance with HIPPA guidelines
  • Application integration manager
  • Provided governance policies and procedures for all critical application upgrades and refresh measures and met with both Stanford and Perot leadership to report on progress of all milestones of these implementations
  • Responsible for managing of the implementation process to meet a standard of delivery to Stanford, included multiple weekly meetings with stake holders, directors, managers and technical staff, to ensure consistently positive results
  • Environments included SQL/Unix/Microsoft with extensive use of Microsoft Project to keep the projects on time and budget. Worked primarily with Window Office Suite, MS Project, Visio, Excel and Word. The system environments were limited to MS SQL and UNIX.
  • Worked with Stanford and Dell to establish project submission requirements for speeding the change management, transition process and user acceptance.
  • Project moving client non critical applications to the newly built out server room in Broadway towers, Redwood City.
  • Infrastructure projects including replacement and upgrades of Cisco, EMC and IBM hardware.
  • Quite familiar with Stanford Hospitals and clinics account, spent some four years on this account mostly under Perot Systems, then Dell. Working for three account managers, four network managers two operations managers, two Security managers and four applications managers

Confidential, San Francisco CA

IT Project Manager

Responsibilities:

  • Managed the IT department of a startup firm Adobe Building Accents. Set goals and established labor effort estimates for the installation and maintenance of the newly created systems
  • Managed Adobe Building Accents software needs, analysis of hardware and software requirements as well as scale-ability for future growth
  • Provided vendor selection and installation progress of the IT Hardware and Software systems
  • Managed and negotiated many IT contracts
  • Provided an analysis to support the progress of several projects being installed to Senior Management in weekly update meetings, as well as presentations at progress points of projects
  • Trained and placed the new staff required to perform the new tasks, tuned the system for optimum three tier performance and turned the systems over without any issues in just three months
  • Responsible for the forming of contracts with local and overseas suppliers. This included actual needs assessments reporting and system documentation
  • Consulted with IT vendors over quality control issues, suggesting multiple plans for resolving these issues as required
  • Environments included SQL/Unix/Microsoft with extensive use of Microsoft Project to keep the projects on time and budget. Primarily worked with Window Office Suite, MS Project, Visio, Excel and Word. The system environments were limited to MS SQL and UNIX

Confidential, San Francisco CA

PMO Project Manager

Responsibilities:

  • Managed many of the PM technical needs for numerous software roll out projects in a large corporation with twenty three PMI certified Project Managers
  • Provided full technical insight to non-technical senior project managers, while providing a technical link to the Vice President of the project management office. Provided technical expertise to the V.P. of Information Technology on many internal IT and several "outsourced” projects
  • Provided the technical writing necessary to convey the requests and requirement gathering processes into documents that many departments would ultimately inherit
  • Developed a short check off list of Transition management requirements, to bring agility to the new PMO program.
  • Environments included SQL/Unix/Microsoft with extensive use of Microsoft Project to keep the projects on time and budget. Primarily worked with Window Office Suite, MS Project, Visio, Excel and Word. The system environments were limited to MS SQL and UNIX
  • Primary Technical PM on N-DC to RC-DC, working with EDS

Confidential, Concord CA

Implementation Contract

Responsibilities:

  • Contract with Price Waterhouse, providing PeopleSoft management support and implementation analysis for the PeopleSoft HR/Financials implementation processes. Also interfaced with the current outsourced general IT services vendor, EDS (Electronic Data Systems) supplying the system administrators with the information necessary to help in their part in the implementation. This implementation was very large and quite complex, team of seventy five individuals took a total of eighteen months to install the HR PeopleSoft product complete from ramp up to shut down. (Following primary requirement gathering and project planning stages).
  • Environments included SQL/Unix/Microsoft- Extensive use of Microsoft Project to keep the projects on time and budget. Primarily worked with Window Office Suite, MS Project, Visio, Excel and Word. The system environments were limited to MS SQL and UNIX PeopleSoft ERP

Confidential, Concord CA

Consultant

Responsibilities:

  • Installations Technical Consultant, implementing PeopleSoft ERP, JD Edwards and Integral solutions as a PM specialist working within the Microsoft suite of products
  • Environments included SQL/Unix/Microsoft with extensive use of Microsoft Project to keep the projects on time and budget.

Confidential, Pleasanton CA

Consultant

Responsibilities:

  • Professional Services PM, Project Planning and installations/customizations, working with clients to clarify technical requirements prior to formal installations and go live in HR, FIN ERP environments.
  • Several implementations from Midrange to Public sector
  • Set up Pre-Sales domain for all external displays of PeopleSofts offerings, moving the Citrix from Walnut Creek to Pleasanton, then to new world Head Quarters in Pleasanton D.C.
  • Environments included SQL/Unix/Microsoft with extensive use of Microsoft Project to keep the projects on time and budget.
  • PMO Office project developing and implementing a CM and TM policy/process for new infrastructure projects.

Confidential, Concord CA

Consultant

Responsibilities:

  • Technical Consultant, implementing PeopleSoft, JD Edwards and Integral solutions as a PM specialist working within the Microsoft suite of products
  • Environments included SQL/Unix/Microsoft with extensive use of Microsoft Project to keep the projects on time and budget.

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