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Peoplesoft Technical Manager Resume

4.00 Rating

Albany, NY

SUMMARY

  • Having around 16 years of IT industry experience in ERP consulting, support, implementation and product development.
  • Extensive exposure in managing various activities in Competency and played various roles: Scrum Master, Delivery lead, Project manager, Technical lead, Designer, Onshore coordinator and developer.
  • Having great experience on Peoplesoft HCM/FSCM/CRM Techno Functional consultant & Solution Architect with implementations, customization projects and production support activities.
  • Having good exposure on Latest technologies in PeopleSoft like Pivot Grids, Work Center, PUM UI, Fluid concept, Activity Guide,..etc
  • Extensive exposure in PeopleSoft upgrades concept.
  • Experience of managing large project team at different geographical locations and managing multiple projects concurrently.
  • Having over six years of strong end to end project management experience and experience in design, development, Test strategies and release management.
  • Strong experience in project management concepts, techniques, resource management, change management, issues management, risk management, problem management, metrics and quality control.
  • Good experience of stakeholder management, Vendor Management, cost, quality and risk management.
  • Have been managing a team size of 30 Members from 3+ years and directly responsible for providing direct support activities and supervision of the persons served to help them achieve their personal goals.
  • Directs day - to-day activities of Direct Support Professionals. Completes required documentation and assists with information gathering for Personal Outcome Measures and assessments.
  • Acts as a team leader and resource person for Direct Support Professionals. Assists in staff scheduling, manages customer appointments, and activity schedules.
  • Assists in maintaining health and safety standards for individuals supported and support sites.
  • Supports Vision, and Core Values, ensuring that individuals are assisted in practicing their faith and are treated with the utmost respect.
  • Good hands on experience on Agile application and Agile scrum methodology.

PROFESSIONAL EXPERIENCE

Confidential, Albany, NY

Peoplesoft Technical Manager

Responsibilities:

  • Understanding client requirements and responsibility to design a comprehensive strategy for achieving successful outcome of the project.
  • Responsible for developing a good relationship with the respective clients, get inputs from the client and communicate to the team members of the project.
  • Responsible for the timely completion and as a Peoplesoft project solution Architech has the responsibility to support the project within the stipulated budget.
  • Predict risk factors and eliminate it for the successful completion of the project.
  • Improve business processes and efficiency by developing Peoplesoft strategies; engineering, re-engineering, and implementing business, operations, and PeopleSoft systems; validating system performance.
  • Establish global Peoplesoft architecture by integrating ERP solutions across functional lines; determining functional layers; establishing partner collaborations; translating ERP needs into PeopleSoft solutions including computer platform, database, networking, systems integration, failsafe, disaster recovery, and security; recommending best-fit and best-breed architectures.
  • Validate Peoplesoft systems performance by defining metrics to measure business and operations systems success; developing and conducting tests of system integration, functional layers, and entire system; fixing architecture level problems.
  • Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements.
  • Leverage cross-functional and cross-platform knowledge to develop best practice designs in support of complex business processes.
  • Identify, diagram, and document key technical integrations between peoplesoft applications and Non-peoplesoft applications.
  • Create data migration strategies and plans from Legacy system to Peoplesoft ERP application.
  • Provide and produced all environment requirements including necessary Linus./WIndows OS, Oracle 11 RAC RDBMS, Web servers, application servers, file servers and database server.
  • Provide Peoplesoft application and technical architecture subject matter expertise.
  • Provide technical architecture analysis and design including sizing and capacity planning for the all SUN hardware, OS recommendations and Oracle 10g database including web servers, application servers, database servers, file servers and F5 load balancers.
  • Participate in development, review and release of Strategy documents Modifications, BRICE, Reporting, Technical Architecture, conversions, interfaces and security.

Confidential, New York, NY

Project Manager/Technical Manager

Responsibilities:

  • Responsible for Project Planning and Defining Scope, Activity Planning and Sequencing, Resource Planning & Team building, Developing Schedules, Time Estimating, Cost Estimating, Developing a Budget, Documentation.
  • Responsible for management and delivery of multiple application development projects, formulating plans and strategies, managing budget, forecast revenue etc.
  • Managing co-ordination of the partners and working groups engaged in project work. Recording and managing project issues and escalating where necessary.
  • Conduct risk analysis, Identify risks and develop mitigation strategies and contingencies, manage escalations.
  • Managing third-party integrations in a heterogeneous platform and identify key dependencies in advance, organize project work stack to mitigate the risk.
  • Prepare and execute project plans, conduct team meetings, monitor the progress and take appropriate action to meet the delivery timelines.
  • Communication with senior stake holders, program managers through regular conference calls and emails.
  • Managing project cost, risk, issues and familiar with Navigator.

Environment: Peoplesoft FSCM(Supplier Mgmt, Supplier integrations, GL), PeopleSoft HR Applications (Core HR, Base Benefits), Peoplesoft CRM(HR Helpdesk, Support), Peopletools 8.55, Agile, SOX Share Point, Citrix, Oracle 12g.

Confidential, Pleasanton, CA

PeopleSoft HCM/CRM Manager

Responsibilities:

  • Working extensively in ramping up the new members in offshore Center.
  • Setting Objectives of Cross Skilled Products for each developer and working with them closely to achieve Goals.
  • Identifying the gaps in the competency coverage, working with US Team to get constant training on the respective areas.
  • Having Frequent 1:1 (Bi-weekly) to understand the challenges in the team.
  • Set clear objectives evaluate progress and instill a high performance culture with a focus on teamwork, service excellence and ownership for resolving customer issues.
  • Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together.
  • Manage SD bug queue and ensure prompt status updates on customer escalations and set a fair expectation to the customer.
  • Owning the new feature deliverables in future releases of PSFT CRM, HR.
  • Planned road map for HCM/CRM 9.21 Go Live in Nov 2014.
  • Ability to identify, understand and give priority to urgent issues.
  • Able to develop, coordinate, delegate and plan work activities.
  • Remain aware of new product developments in the area of HCM, CRM products and provide inputs on tactical direction to the business of customer service and support challenges.
  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
  • Design/Manage Third-party integration touch point with EBS HR system to exchange HRIS information and provide service to employees using HR Helpdesk module.

Environment: PeopleSoft HR Applications (Core HR, Base Benefits), CRM, Peopletools 8.54/8.55, Agile, Oracle 12g, Powerpoint presentations.

Confidential

Project Manager

Responsibilities:

  • Managing the PeopleSoft CRM, HR Applications project with team size 10 resources.
  • Accomplished the project objectives within the constraints of the project.
  • Ensure high quality, up-to-date documentation exists for all service arrangements.
  • Drived the project planning, controlling and monitoring, and also managing and directing the assigned project resources to best meet project objectives.
  • Collects metrics data (such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders.

Confidential

Project Lead, Technical Lead, Techno Functional

Responsibilities:

  • Working as Business Analyst and Technical Lead in HR Help desk Module.
  • Acting as a project lead and driving the Technical team in right direction to achieve the milestones.
  • Taken the complete ownership of migrating the projects through application designer and Config data through DMS scripts from source Environment to Target Environments.
  • Provided the solution designs to the client for certain requirements which are not covered in delivered application.

Confidential

Technical Lead, Security Admin, Techno Functional

Responsibilities:

  • Designed and implemented the whole product catalog functionality to access the product catalogs from sales module.
  • Designed and implemented the Customer 360 degree view for the customized components IP contracts and Account Team.
  • Implemented the IPContracts Bolton application for Confidential specific use.
  • Worked on notifications by using the AAF Engine.
  • Involved in PeopleSoft DBA related activities.

Confidential

Technical Lead, Security Admin, Technical Consultant

Responsibilities:

  • Co-ordinating with demand team in Melbourne on various business design activities.
  • Managing the whole technical team to carry out the various enhancements.
  • Involved in technical design and development activities by using various people tools.
  • Acted as a POC for bundling the CRM related objects by using the STAT tool on specific releases.

Confidential

Technical Consultant, Team Lead

Responsibilities:

  • Global Grading Structure: The global grading structure aims to create greater efficiencies by streamlining processes and simplifying group wide reporting and communication. It also supports our aspirations of coming together as ‘One ANZ’ by helping to facilitate mobility between divisions and regions.
  • Under the move to the global grading structure, the name of Employee job grade may change but there will be no impact to your salary, job role or job title, and any change to the name of your job grade does not represent a promotion or demotion.

Confidential

Security Administrator & Technical Consultant & Team Lead

Responsibilities:

  • Integrated PeopleSoft application with Bill Desk application for Online payments in the customer portal.
  • Integrated PeopleSoft application with Document management system (Two tire application) to maintain the Document proofs of the customer.
  • Used Excel to CI as a part of data migration in PeopleSoft CRM call center application.
  • Develop the reports by using Oracle Java based XML publisher.
  • Customize the PeopleSoft CRM application to create the service management order from call center application.

Confidential

Technical Consultant

Responsibilities:

  • Designed and implemented the whole product catalog functionality to access the product catalogs from sales module.
  • Designed and implemented the Customer 360 degree view as per the Confidential requirements.
  • Implemented the functionality of converting the Opportunities into Quotes.
  • Handled the Post production support issues and resolved the issues with in a given time frame.

Confidential

Security Administrator, Configuration Admin.

Responsibilities:

  • Develop people code to invoke the customer 360 Degree view when the PeopleSoft CRM receives the customer unique ID in a URL from the Siemens IVR system.
  • Develop the people code to maintain the JDE status codes which is coming from the source system JD Edwards.
  • Created fields, Records, Pages, and Components to maintain proper Freight codes, Destination codes and Area codes.
  • Customized the existing product page to full fill the requirement that, maintaining the Max order days and stock master.
  • Develop the people code to maintain the price value for a particular product based on the Destination codes.
  • Created a new application package for the Confidential usage.
  • Handled all the Security and Visibility rules in Confidential PeopleSoft CRM Implementation.
  • Develop people code to show the audit information for a particular product based on the destination code and price of that product.
  • Added customized fields in delivered customer 360 degree view and configured the adapters to show the proper results in result set.

Confidential

PeopleSoft Technical Consultant.

Responsibilities:

  • Develop the Application Engine process to upload the data from staging tables to history tables based on the user criteria.
  • Created charts in PeopleSoft CRM.
  • Develop the peoplecode to pass the marketing key values to the sales module, when the customer is going for up sell or cross sell.
  • Created fields and records to maintain the verticals of the marketing program.
  • Created fields, records for LAM purpose and develop the peoplecode to create LAM programs and activities based on the rules defined by the St. George group.
  • Develop the Application Engine program to migrate the customer account details data from legacy system to PeopleSoft CRM system.
  • Involved in configuration of toolbars in sales and marketing and Involved in configuration of customer details.
  • Involved in configuration part of Marketing programs, Sales Leads, Sales opportunities and sales Forecast.
  • Involved in security related activities (Giving the access to the pages, components, menus).
  • Involved in modifying the configurable search pages in PeopleSoft CRM Marketing and sales modules.
  • Develop the Application Engine process to archive data from the Interaction tables.

Confidential

PeopleSoft Technical Consultant

Responsibilities:

  • Created new records, pages, components, menus using Application Designer and modified several pages.
  • Develop the people code to disable all pages except program page and enable them only upon save action after capturing program code.
  • Created the necessary fields in Program and Event attributes page. Default the values in the corresponding fields from Program to its Events.
  • Using people code defined the maximum, minimum, Waitlist, Overage values.
  • Segregated the Max, Min, Waitlists, Overage based on the Credentials and Specialties of Participant.
  • Created necessary fields to capture Event Logistics Information.
  • Developed the People Code to segregate the Event logistics to each other.
  • Generated a report to search for the potential faculty from the Database based on the input criteria (Credentials and Specialties).
  • Generated the report to track the faculty information.
  • Generated a report to list the total number of participants based on their credentials and specialties.
  • Generated a report to review the number of registrants Vs attendees, the specialty and credential for registrants as well as for attendees, and provide percentages of the same.
  • Generated a report to list the Programs and Events for a specific grantor.
  • Generated a report to give number of Programs and number of Events as per Division wise.

Confidential

Technical Consultant

Responsibilities:

  • Created Records, Pages, Menus using Application Designer and modified several pages.
  • Created new run control records to attach the existing SQR Reports related to Benefits for the application and attached the Processes using Process Scheduler.
  • Involved in debugging & modifying the SQRs to identify the problem.
  • Used People Code to perform business logic and to enforce field level security.
  • Developed New Pages/Components involving Run control records and added them to Menus using security administration to run the delivered and modified reports.
  • Develop People Code for new pages and components as per the requirements.
  • Developed interface reports using SQR to read the data from flat file and to load it into PeopleSoft tables.
  • Coordinated with Developers, Users and Testing Team in various purposes to improve the Quality of the PeopleSoft Application.

Confidential

Technical Consultant

Responsibilities:

  • Used Application Designer to customize record definitions, pages, menus.
  • Responsible for development and implementation of People Soft applications, employing People Tools, People Code, Query and SQR programs.
  • Used Object Security to give security access for newly developed pages.
  • Analyzed and developed new SQR programs as per the user requirements
  • Debugged existing Peoplecode programs for production support.
  • Performed background SQL process using Application Engine.
  • Customized many pages according to the client specs like adding check boxes, radio buttons, disabling certain fields.
  • Involved In Performance Tuning of SQR’s.
  • Used People Code to perform data validation and to enforce field level security.
  • Developed Run Control Pages as per corporate requirements and attached to menu to run the SQR’s online.
  • Developed interfaces in SQR to transfer the data from flat files to PeopleSoft database Tables.
  • Testing pages to ensure that data can be entered and the page performs correctly.

Confidential

Java Technical Developer

Responsibilities:

  • Involved in coding Servlets and coordinator classes.
  • Installation and administration of Java web server.
  • Database programming using JDBC.

Confidential

Java Technical Developer

Responsibilities:

  • Involved in development of user-friendly presentation layer (view Components) using JSP, HTML.
  • Responsible for developing of middleware components using Java Beans.
  • Database programming Using JDBC.

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