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Senior Application Developer/peoplesoft Technical Support Consultant Resume

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Chandler, AZ

SUMMARY

  • Program management for enterprise human resources and financials systems serving 300+ users
  • Successful project leadership for major system updates, upgrades, and migrations
  • Supervision and performance evaluation of technical professionals
  • Software development and support, including database administration and tuning
  • Exceptional customer service and system availability scores for managed support scenarios
AREAS OF EXPERTISE
  • Expert knowledge in the following PeopleSoft areas:
  • HCM, Payroll, and Benefits Administration versions 4 through 9.1
  • Major upgrades, including HRMS 8.0 to 9.0 and Financials 8.0 to 8.4 SP1
  • Tax updates
  • PeopleSoft Financials 7.02 - 9.1
  • Working knowledge in the following:
  • PeopleSoft Enterprise Performance Management 8.9
  • Budgeting
  • Enterprise Portal 9.1
  • Report and program development in SQR
  • Software: PeopleSoft, SAP, MS Office, MS Access, MS Exchange, MSSQL Server 6.5-2012, Dreamweaver
  • Programming Languages: Java, BASIC, C, C++, Visual BASIC, Xojo, .NET, Pascal, Delphi
  • Data and Reporting Languages: SQL, SQR
  • Scripting Languages: HTML
  • Database Administration: MS SQL Server 6.5-2012 and Oracle 7.0-11g
  • Operating Systems: Windows 95-Windows 8.1, Windows Server, Mac OS X, Linux, BSD and HP-UX UNIX
  • Network: TCP/IP, WAN Troubleshooting, Windows Networking
  • Desktop support and troubleshooting
  • VOIP and cellular technologies
  • Tuxedo and WebLogic iOS software development for iPhone and iPad using Objective-C and Swift
  • Android platform development
  • Control-M job scheduling software

PROFESSIONAL EXPERIENCE

Confidential, Chandler, AZ

President

Responsibilities:

  • Technical support of Mac, Windows iOS and Android devices
  • Seminars and classes in Cybersecurity, mobile/desktop devices and systems
  • Mobile application development on Android and iOS platforms
  • Working with Amazon AWS, Java and XML technologies
  • Released PolarBMI Lite and Polar BMI for Android and iOS devices
  • Amazon Web Service S3 and RDS using Windows technologies
  • PeopleSoft Time and Labor Rule and SQR development for state government client

Confidential, Tempe, AZ

Senior Application Developer/PeopleSoft Technical Support Consultant

Responsibilities:

  • Technical support of PeopleSoft HRMS 9.1 and Financials 9.0 on HP-UX systems
  • Provides functional support and troubleshooting for enterprise staff in PeopleSoft HRMS and Financials
  • Debugs COBOL applications and apply customizations as needed
  • Direct development of PeopleSoft reports and panels/pages in support of business units
  • Oracle WebLogic and Tuxedo Server Administration on PeopleTools 8.50
  • Application of Tax Updates to HRMS 9.1
  • Modifications and updates of PeopleSoft on Oracle 11g database
  • Monitoring and troubleshooting of UNIX jobs
  • PeopleCode development in HRMS and Financials
  • Monitoring and scheduling of jobs in Control-M
  • PeopleSoft systems administration and configuration for Windows on PeopleTools 8.52

Confidential

Senior Application Developer

Responsibilities:

  • Technical support of PeopleSoft HRMS 9.1 and Financials 9.0
  • Provided functional support and troubleshooting for enterprise staff in PeopleSoft HRMS and Financials
  • Debugged COBOL applications and apply customizations as needed
  • Oracle WebLogic and Tuxedo Server Administration on PeopleTools 8.52
  • Modifications and updates of PeopleSoft on Oracle 11g database

Confidential, Owner

Independent Consultant

Responsibilities:

  • Wrote testing scripts for Time and Labor 9.1 implementation
  • Web site development using PHP and MySQL and Dreamweaver iPhone and iPad development on iOS 6.X
  • Macintosh training and technical support
  • Provide technical assistance to PeopleSoft Financials 9.1 implementation (AM/GL/AR/AP/ePro)
  • Support integration between Financials 9.1 and PeopleSoft Enterprise Portal
  • Direct development of PeopleSoft reports and panels/pages in support of business units
  • Oversee planning and change controls for PeopleSoft Financials and related SQR programs
  • Provide technical support for Financials and HR implementation teams
  • Provide functional support and troubleshooting for enterprise staff in PeopleSoft HRMS
  • Debug COBOL applications and apply customizations as needed
  • Oracle WebLogic and Tuxedo Server Administration on PeopleTools 8.51 Linux and Windows Server 2008
  • Application of Maintenance Packs to HRMS 9.1
  • Modifications and updates of PeopleSoft on Oracle 11g database

Confidential

IT Applications Developer IV/Consultant

Responsibilities:

  • Supervised maintenance and updates for PeopleSoft HRMS and US Payroll solutions
  • Directed development of PeopleSoft reports and panels/pages in support of business units
  • Oversaw planning and change controls for PeopleSoft HRMS and related SQR programs
  • Maintenance and development for vendor interfaces and for electronic data interchanges
  • Provided technical support for HR staff in Benefits Administration and COBRA
  • Provided functional support and troubleshooting for enterprise staff in PeopleSoft HRMS
  • Debugged COBOL applications and apply customizations as needed
  • Successfully retrofitted custom health and safety module to HCM 9.0
  • Worked on upgrade from HCM 8.8 SP1 to HCM 9.0
  • BEA WebLogic and Tuxedo Server Administration on PeopleTools 8.48 and 8.49
  • Application of Maintenance Packs to HRMS 9.0
  • Technical support for Talent Acquisition Manager and ePerformance 9.0 implementations
  • Modifications and updates of PeopleSoft on Oracle 11g database
  • Functional analysis and fit-gap management for PeopleSoft functional users
  • Coordination and implementation of disaster recovery plans with enterprise architecture team

Confidential

Principal Information Systems Analyst/ PeopleSoft Lead

Responsibilities:

  • Managed the corporate PeopleSoft HRMS support and development staff
  • Assisted senior management with long-term strategic planning of PeopleSoft infrastructure and budget
  • Supervised maintenance and updates for PeopleSoft HRMS and US Payroll solutions
  • Directed development of PeopleSoft reports and panels/pages in support of business units
  • Oversaw planning and change controls for PeopleSoft HRMS and related SQR programs
  • Managed maintenance and development for vendor interfaces and for electronic data interchanges
  • Provided technical support for HR staff in Benefits Administration, COBRA, and Benefits Billing
  • Provided functional support and troubleshooting for enterprise staff in PeopleSoft HRMS 7.5- 8.9
  • Provided functional support and troubleshooting for enterprise staff in Financials 7.02-8.9 (GL/AP/PO/AR/BI)
  • Debug COBOL applications
  • 7 years experience managing projects and team members for the following:
  • Upgrade of HRMS 8.0 SP1 to HCM 8.8 SP1
  • Upgrade of Education and Government HRMS 7.51 to 8 SP1
  • Upgrade of HCM 8.8 SP1 to 8.9
  • Implementation of eRecruit 8.8 SP1
  • Implementation of Enterprise Performance Management 8.9 Budgeting
  • Earned three awards for excellence in customer service

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