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It Specialist, Application Developer Resume

Atlanta, GA

SUMMARY

A seasoned, hands-on technical resource (Developer / Analyst / Lead / Consultant) bringing broad knowledge of PeopleSoft development, reporting, and administration across multiple modules, database platforms, and system environments to achieve business objectives experienced at leading banking, energy, real estate, and telecommunication companies, enhanced with a COBOL and BI applications development background.

Technical Background

  • PeopleSoft Upgrades and Implementations
  • PeopleSoft Human Resources, Benefits (thru V8.8 SP1)
  • PeopleSoft eRecruit / Human Recruiting Solutions (V8.8 SP1, V8.9)
  • PeopleSoft Payroll for North America and Global Payroll (thru V8.3 SP1)
  • PeopleSoft Payroll Interface (V8.8 SP1)
  • PeopleSoft Financials (AP, AR, GL, IN, PO, SCM) (V8.0)
  • PeopleSoft Higher Education/Student Administration (V7.x)
  • PeopleTools, PeopleCode, SQR, SQL, PS Query, COBOL, Oracle, DB2
  • Oracle Discoverer
  • Hyperion Intelligence Explorer BRIO

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Service Delivery Manager, Technical Development and Support

  • Led delivery management of contracted outsourced information technology (IT) and business process (BP) services
  • Exceeded SLA (service level agreements) and KPI (key performance indicators)

Confidential, Atlanta, GA

IT Specialist, Application Developer, Oracle Reporting Support and PeopleSoft Support

  • Reduced manual data collection efforts significantly company-wide by developing a proprietary report reconciling partner payments; received merit award for this.
  • Transitioned to reporting specialist for a proprietary system (Oracle End-to-End Security Ordering System (ESOS)), utilizing OBI Discoverer reporting, Hyperion BRIO reporting, Crystal Reports, and ESOS SQL extracts to fulfill customer data requests and data uploads for other systems. Developed business intelligence reporting enhancements and custom processes. Created technical design documents and user documentation, trouble-shot and remediated discrepancies. Administered reporting tools.

Application Developer

PeopleSoft HRMS / Benefits, PIA, eRecruit, Payroll Interface to ADP

  • Eliminated staffs’ dual entry of requests/troubles and subsequent reconciliation by developing custom data interface processes that automated PeopleSoft interface into the Remedy enhancement request and trouble reporting system.
  • Led two-man team in developing enhancements and custom processes for PSoft HRMS, Benefits, and eRecruit. Analyzed, trouble-shot, and remediated reported errors in delivered and customized processes / objects.
  • Administered PeopleSoft and PIA (PSoft Internet Architecture) across Application Server, Web Server, and Process Scheduler; researched and applied fixes and Windows patches and updates; logged and remediated PSoft Cases.

Confidential, Minneapolis, MN

PeopleSoft HRMS/HCM, Payroll for North America, HR Recruiting Solutions

  • Implemented Human Recruiting Solutions entailing the analysis, design, and development of customized processes / enhancements of eRecruit, tasked with creating and modifying on-line objects and COBOL, SQR, and Crystal Reports in DB2 mainframe environment.
  • Post-implementation production support tasked with correcting reported errors of delivered and customized processes and developing enhancements of on-line and batch objects and processes. Provided knowledge transfer and guidance on PSoft object migration processes to staff.

Confidential, Atlanta, GA

Analyst, PeopleSoft HRMS, North America Payroll, Global Payroll (AUS, UK), Benefits

  • Reduced manual calculation and reporting efforts world-wide by developing custom strategic planning tools within PeopleSoft that tracked and managed long term incentive compensation, year-end APAC compensation review, and year-end P11D benefit reporting to United Kingdom Inland Revenue.
  • Saved third party vendor costs and licensing by developing custom trouble reporting application within PeopleSoft for requesting and managing enhancements and fixes, and developing a custom metrics application.
  • Upgraded PSoft HR, North American Payroll, Global Payroll, and Benefits versions from V8 to V8.3 in 2002 and V8.3 to V8.3 SP1 in 2003. Applied patches, tax updates, rules and non-rules packages for Global Payroll, and Global Payroll Bundles.

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