PROFESSIONAL SUMMARY:

• A hands - on visionary Sr. Information Technology Manager, Integrated Enterprise Applications, Software-Packaged Evaluations Selections and Complex Program-Project Executive with 25+ years of experience in many Industries.
• Specialty areas include App Dev, Web-Portal Dev, Solutions Architect, ERP Strategies-Implementations, Program-Project Management, Technical-Functional Expertise, IT Operations, Management Consulting and managing Solution Delivery Teams. A seasoned Management Consultant and Solution Architect that provides a personal and cordial consulting style and approach to requirements gathering, facilitating workshops-training sessions, technical-functional designs, IT-Business Solutions and developing credible relationships.
• Extensive Client, C-Level, VP, Director, Manager and Stakeholder collaboration to facilitate successful strategic business-technology solutions and initiatives alignment. Demand vs. Supply and Capacity Planning, defining and targeting strategic initiatives, budgets, resource forecasting, project portfolio management and ROI-TOC goals. Ability to cross collaborate, influence and instill a culture of innovation, quality and excellence.
• Maintains a flexible-uniform solutions delivery approach-roadmap for programs-project initiatives and strategic initiatives.
• Governance and Scope Controls leveraging industry best practices, an imbedded CoBit, ITIL V3 and CMMI Framework. Solid leadership skills and the ability to build, recruit, develop, motivate, manage and retain high impact Direct Reports-Staff, Technical-Functional Manager and Team Members.

TECHNICAL SKILLS:

Infor Platforms & Modules:  Infor LN, Infor M3, Infor SyteLine, ERP, Financial Management, SCM, Enterprise Management, Infor CloudSuite, CloudSuite Food & Beverage, CloudSuite Industrial

PeopleSoft Platforms & Modules:  PeopleSoft v7.0, v7.5, v8.3, v8.9, v9.0, v9.1, v9.2 / Tools v8.51 to v8.53, FMS, HCM, SCM, FSCM, HRMS, CRM & SRM (P2P & all eModules)

JD Edwards Enterprise One Platforms & Modules:  JDE OneWorld vB733-AS400, JDE E1 v8.10, JDE E1 v8.11, JDE E1 v8.12, JDE E1 v9.0, JDE E1 v9.1, JDE Tools v8.0x, v9.1x, Linux/x86-64, IBM WebSphere App Server, IBM AIX/Power, Oracle Solaris/SPARC, MS Windows/x86-64, FMS, CRM, HCM, HSE, MFG, SCM, ALM, OVR, Supply Management & Localizations

Oracle & Oracle EBS Platforms & Modules:  Oracle & Oracle EBS vR10.0 to vR12.2.3, BI Publisher, OBIEE, Discoverer, ERP, Financials, HCM, Procurement, Manufacturing, CRM, SCM, PLM, ALM & Portal

SAP Platforms & Modules:  SAP ECC5.0/6.0, ECCM, SAP All-In-One & SAP Business One, BW7.0 & 7.3, BI IP, BOBJ, FI, CO, SM, SNP, PS, FSCM, HANA, APO, SCM, GATP, OTC, P2P, MDM, MDG, SD, OTC, P2P, WM, MM, PP, TM, LE, QM, BPC, IM, SD, LE, CRM, CRM Mobility, GRC, BOBJ, SRM, HR, HCM, CLM, PLM, Project, SAP RPM, Vistex, Pricing & SolMan

MS Dynamics Modules & Application Solutions:  AX 2012 R2 GL, AR, AP, Inventory Management, Administrative, Cost Accounting, Balanced Scorecard; CRM 2012 CRM on the Go, Enterprise Collaboration, Reimagined User Experience, Process Excellence & Agility; NAV 2012 Financial

PROFESSIONAL EXPERIENCE

Sr. Information Technology Manager

Confidential, Chicago IL

Responsibilities:

• Provides high impact hands-on program and project management leadership for AT&T Clients ERP (SAP, S/4HANA, PeopleSoft, Oracle EBS, JDE, AX, IFS, Infor) and eCommerce (ATG, WebSphere, NetSuite, Workday, Successfactors, Hybris, SharePoint, Salesforce) implementations. This includes full lifecycle ERP and eCommerce implementations, upgrades, enhancements, re-implementations, mergers, acquisitions and consolidations. Hands on functional and solution architect experience and expertise.
• Provided management consulting services for enterprise architecture application portfolio analysis and rationalization, application integration through SOA (Service Oriented Architecture), architecture governance and strategic planning and methodology. Consulted on early adoption of cloud computing, IaaS, IoT and SaaS product development, business process management and re-engineering, and program management.
• Program/Project responsibility: $1.5M+ to $15M+; managing project teams of 10+ to 95 plus multiple implementation partners and heavy full lifecycle vendor management (Contracts, MSA, RFI, RFP, SOW, etc.).
• Provides high impact program and project management leadership for AT&T Clients ERP (SAP, PeopleSoft, Oracle EBS, JD Edwards E1) plus associated HR-HCM-Payroll Solutions (Workday, SuccessFactors, ERP (All) HR-HCM and e-commerce (ATG, WebSphere, NetSuite, SharePoint) implementations throughout the U.S. and globally. This includes full lifecycle ERP and e-commerce implementations, upgrades, enhancements, re-implementations and merger & acquisition consolidations. Hands on functional and solution architect experience and expertise.
• Provided (3+) Workday Clients Program-Project Management and Workday HCM and Financial Management Solutions excellence consisting of G/L, A/R, A/P, Workday Recruiting, HCM Audit & Optimization, Employee Self Service expansion, Manager Self Service implementation, Security Architecture redesign. Workday Tools: Report Designer, Report Writer, EIB, Workday Studio.
• Lead Workday process design effort for Global Workforce Administration and U.S., spearheaded the implementation of clients HR Shared Services Center using Workday as the HRIS platform to support 33K Employees throughout 52 Countries for Workforce Administration, U.S. Payroll, Cloud Connect and Benefits Administration.
• Coordinated activities across four vendors (Talx, ADP, Taleo, and PeopleSoft/Oracle), consistently meeting budgets, time constraints, and milestones. Advised Client on service management material development that would support HR services employees and assisted Clients legacy data mapping-migration-conversion into Workday Test Conversions to Third Party Systems.

Sr. IT Manager Global Solutions, Solutions Architect

Confidential, Naperville IL

Responsibilities:

• Led the SOA Center of Excellence (COE) and produced several key deliverables: technology standards, service maturity model, service lifecycle model, architectural models and governance strategy.
• Directed, managed and led SAP CRM (v7) Mobility implementation with Sybase Mobility (iPhone & iPads) for Medical Device Client in Mexico City. Provided program management, functional and execution governance.
• Managed, Directed and led Tellabs World-Wide Brazil & APAC JDE E1 v9.1 & JDE E1 Tools v8.99, FMS, MFG, SCM, Localizations and OVR implementation. Hands-on responsibilities for JDE E1 Global Program and Project Management organization, designing full lifecycle Master Implementation Plan with 30+ dependent Project Plans/Work Streams with heavy emphasis on International Requirements Gathering, Planning & Standards that included an extremely strong international program/project governance framework & controls in place throughout the entire program implementation lifecycle.
• Provides global program/project management and oversight over Tellabs Global Asset Rationalization Strategy, IT Governance activities, SAP upgrades, maintenance & enhancements, SAP SRM, MM, PP, QM, SD, CRM (Salesforce.com), outsourced Helpdesk (ATS), outsourced Developers (NTT Data) and Tellabs Product Configuration Application (Sales).  

Sr. IT-ERP Manager, Client Partner

Confidential, Chicago IL

Responsibilities:

• Redeveloped, optimized & deployed Emergys Global SAP PMO, SAP QMO (Quality) & VMO (Vendor) Handbooks, processes, templates, performance metrics and analysis models. Budget: $6M+; 8 PMO Staff
• Designed, built, deployed and institutionalized a Global Delivery (CoE) Center of Excellence that integrates with the Global PMO and leverages delivery best practices, hybrid methodologies, re-useable processes and templates, governance models, QA, QC, testing, gating and execution, financial and budgetary performance reporting.
• Program Managed many PeopleSoft v9.0 and v9.2 “Hosted” and “Non-Hosted” upgrades, implementations, enhancements for many Emergys Clients throughout the U.S. and globally. Primary Modules: FMS, FMSC, HCM, SCM, SRM (P2P), CRM & EPM usually out-of-the-box modules with minimal customization. Successfully completed very complex requirements and customizations for a small number of Clients. Budget: $5M, Team Size: 30+, Duration: 6+ Months - Vanilla (Out-Of-The-Box).
• Managed (1) virtual BW7.3 BI IP BOBJ 5.0 manufacturing client enterprise consolidation of newly acquisitioned entity. Provided project consolidation roadmap, ASAP/FRICEW methodology full lifecycle master project plan, BI objects architecture design support, HDD, LDD of Universe & reports, migration & deployment of universe and reports across multiple domains and leveraging Business Objects Developer Suite for enhanced reporting and dashboard experience and data slice/dice capabilities. Budget: $5M+; Team Size: 15 SAP Tech Resources & 20 Function Resources.
• Heavy web-based application development, eCommerce enable packages and portal solutions that included custom development using Java, J2EE, .NET, HTML, XHTML or package-enabled web portal extended solutions.

Manager Project Portfolios, Financial Management

Confidential, Buffalo Grove, IL

Responsibilities:

• Management of (4) Program/Project Portfolios with a combined budget of $15M+. Was recognized as top performing Portfolios at Confidential . Portfolios: Aetna Medicare/Medicaid, Aetna/CVS Med-D, CVS Specialty Pharmacy & CVS Mail Order Pharmacy portfolios. Provided Portfolio leadership & expertise to CVS PPM Org.
• Evaluated and selected master data management (MDM) and incentive compensation management platforms.
• Led the definition software development and architecture standards for web services development (REST & SOAP), XML schemas, .Net, Java, build and deployment, unit & acceptance testing and core architecture patterns.
• Reduced the time required to onboard new pharmacy prescription customers by adopting service-based integration and formalizing the process for integration with external parties and insurance companies.
• Lead, managed and provided the Clarity PPM Tool data cleansing and optimization approach that provided the Portfolio, PMO and Project Delivery Organizations with accurate financial, budget and project execution information and data.

Sr. IT Manager Global Solutions, PMO Advisor

Confidential, Lake Forest, IL

Responsibilities:

• Successfully delivered (2) $75M+ Global Programs; SAP (all modules) & Model N (all modules) with multiple Projects leveraging SAP ASAP Methodology and Agile Methodology in heavily regulated Pharma environment.
• IT Services management (ITIL V3), capacity planning and testing for performance and resiliency; Requirements definition, design baselines, work breakdown structures, technical estimates and governance documentation.
• Directed, managed and led SAP CRM (v6) Mobility implementation with iGATE Mobility (Blackberry & iPads) for U.S., Canada and Latin America Manufacturing, Sales and Service Locations. Provided program management, functional and execution governance.
• Directed and Managed Model N Program reset (late go-live) through realignment of Project Managers, cross functional Teams, Vendors & Stakeholders via scope control, ownership, accountability, commitment and follow-through.
• SAP Applications: SAP ECC6.0, BW7.0 To BW7.3 upgrade, BI IP, BOBJ 4, FICO, APO, SCM, WM, IM, SD (OTC & P2P), LES, CRM, SRM, PLM, CLM, PI, Projects, SAP RPM, Solman and SAP “All-In-One” Pharmaceutical Solution.
• Deployment of Confidential ’s standardized SAP BW v7.3 and BOBJ SAP SCM and APO canned reports to 15 new global manufacturing and distribution locations due to recent competitor acquisitions.
• Designed and executed tighter governance processes and controls with more tightly managed Master Project Plan with multiple projects & work streams dependencies, timelines, milestones, deliverables and risks via stronger bottom-line communications and stronger management of (8) project managers.

Sr. IT Manager Web-Portal App Dev, Client Advisor

Confidential, Chicago, IL

Responsibilities:

• Successfully managed $88M+ program for U.S. Department of Labor focusing on Work VISA product lines process optimizations, creation of self-serve web-enabled applications and portal for VISA Applicants (iCERT).
• Agile-Scrum Methodologies Lifecycle Software Development utilized to produce software updates and remodels required for database consolidation. Supervisor involved in active participation on site to detect and resolve technical issues occurring during the relocations and consolidations of each solution build. During or upon resolution, train local and contract staff appropriately to prevent future issues as well as document all aspects of solution.
• Directed, managed and led an MS Dynamics NAV 2012 and CRM 2011 implementation and conversion from Oracle EBS R12 for a global retail footwear and apparel store chain. Due to contracting with 3rd world manufacturers, distributors, shippers, multiple modes of transportation, warehousing and inventory fulfilment, replenishment and standard regional centralization and distribution of finished goods to retail stores did not require large and complex ERP solution such as Oracle R11.5.X.
• Introduced high impact communications management, framework, processes, reporting models and execution regarding program and multiple projects milestones, deliverables, financials, budgetary and risk management best practices to Department of Labor.
• Provided leadership and management of (3) Department of Labor Locations (Washington DC, Atlanta, Chicago); (15) Federal Project Manager Employees and (183) TekPro Employees.