SUMMARY:

• Responsible for Project Strategy, Team Leadership and Functional Lead Roles on eight large scale PeopleSoft implementations and upgrade projects for major US and Multi - National companies utilizing PeopleSoft functionality, configuration and setup for North America, Global, Multiple Local, Regional and Country Specific business entities.
• Highly experienced in requirements definition, gap analysis, functional analysis and design, development, system configuration, process design, unit testing, system integration testing, user acceptance testing, quality assurance testing, training, and post-production support.
• Serve as a direct interface with the client. Define both existing and post-implementation business requirements to ensure successful migration to new/upgraded application.
• Act as the primary liaison to business end-users and functional and technical team through projects and business support life-cycle.
• Strong understanding of all Human Resources business processes and a champion of compliance, consistency and efficiency in implementing best practices. Sarbanes-Oxley experience with Human Resources controls.
• PeopleSoft HRMS security expert with in-depth knowledge of profiles, roles, permissions and portal structure/registry, definition security, password controls, query security and tree management (department and query).
• PeopleSoft HRMS technical People Tools knowledge including Application Designer and SQR language for functional troubleshooting, query and Crystal reporting, and technical/functional design spec writing.
• A dynamic, solutions-oriented management professional with outstanding communication, organizational, and interpersonal skills
• Industries: Commercial (Financial, Defense, Technology, Communication, Health Care, Professional, Oil and Gas, Transportation, Utilities) and Public (Federal, State, Municipal, County, Authorities and Commissions, K-12)
• Specialize in HR/TAM (eRecruit, Recruit Workforce, Talent Acquisition Manager, Candidate Gateway), HR, Position Management, Benefits (BB&BA), Time and Labor, Absence Management, ELM, Compensation, NA Payroll, eApps, Self-Service.

TECHNICAL SKILLS:

Operating Systems: MSDOS, Win (3.x/9.x/NT, 2000, XP), SUN Unix/Linux RedHat 5.1

Databases: Oracle (7.x, 8.x, 9.x & 10.x), MS Access, DB2, MS SQL Server

Key Technology/Tools: Hyperion OLAP, PowerPlay, Cognos, nVision, Data Warehousing

Programming Languages: VB, VB Script. MS.Net, ASP, SQR, SQL, PeopleCode, App. Engine, PL/SQL, HTML

Development Tools: PeopleTools 7.0/8.5x, Erwin, Rational ClearCase Tools, Convoy, SQA Robot, UltraEdit

ERP Application Packages: PeopleSoft 7.x - 9.x - HCM Enterprise Solutions and Security

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Senior Functional Lead

• Provided PeopleSoft TAM/CG 9.2 functional consulting services by acting as subject matter expert and leading clients through the entire systems development lifecycle.
• Work on all project phases including Business Requirements Gathering, Fit/Gap, Pilot Prototype Presentation, Recruiting System design, Configuration, preparing project Documentation and Workbooks, Application and Candidate Portal security implementation, Testing, and Training activities.
• Integrated TAM/CG 9.2 Job Opening and Application Primary Person Profile and Job Profile Content Types with Core HR (Profile Management and ePerformance) to enable automated Job Opening Template selection during Job Opening creation process, search/matching applicant Competency and Accomplishments used with JO/Position Requirements and utilize information submitted by the candidate during the application process by ePerformance module review and evaluation process.
• Designed client Recruiting Systems to support multiple Recruitment Locations within the single Recruitment Site by using specific Recruitment Location identifier on the Candidate Gateway search page. Enabled Job Family and Job Functions position attributes on the Career Search page to enhance external and internal candidate s position search user experience.
• Configured clients Recruiting System to pass through delivered workflow Job Offer information to HR representative. Updated delivered Text/Message Catalogs included with Internal and External Applications, Job Opening and Job Offer Workflow Approvals, and Recruitment Letter per organizational wording and informational support requirements.
• Utilized prescreening, online screening, required screening question identifier, open - ended screening question and multiple correct answer screening questions as part of the application process to match functional business requirements for screening process.
• Developed test procedures, test scenarios, and test cases; executed test scripts; and document and communicate the results. Lead client recruiting teams through Unit, System, Integration, Security and UAT test cycles.
• Utilized TAM/CG 9.2 delivered IB (Integration Broker) messages to integrate recruiting modules with Core HR and Position Management modules to process new hires. Enabled new to TAM 9.2 Oracle Recruiting SES (Secured Enterprise Search) search index definitions to run Applicant, Job Opening, Job Posting and Job/Persona Profiles searches/search matches.
• Implemented Department Level Row Level Security customization to limit Department Manager access to the applicant recruiting activity for the reporting department only to the Department Manager immediate Department.
• Advised client on options, risks, and any impacts from TAM/CG 9.2 customizations and change management decisions on other processes or HCM modules. Provided input and recommendations about architecture, dependencies, business process and application functionality based on the best recruiting business practice requirements and TAM/CG 9.2 implementation methodology.
• Trained client staff in using new TAM/CG 9.2 functionality.

Confidential, Gulfport, MS

SME and Functional Lead

• Provided Cerner project team with Senior Level PeopleSoft TAM/CG 9.1 functional support and SME expertise in resolving system related issues and bugs.
• Designed, finalized and completed PeopleSoft Recruiting System functional design and configurations. Limited number of customizations to client approved 2 in total through the change management solutions, following Memorial Hospital decision to stay as much vanilla as possible.
• Lead Recruiting System Testing Activities, worked closely with the client and Cerner technical teams in resolving discovered issues. Obtained client System and UAT test and Go - Live sign-offs.
• Lead successful TAM/CG 9.1 Go-Live and Post Go-Live support activities.
• Trained client team on the TAM/CG 9.1 functionality.

Confidential, Houston, TX

Senior Functional Lead

• Lead all project phases starting form fit/gap and comparing library of customizations with new functionality delivered with Ver. 9.2, validating configuration and configuration dms scripts, working with IT team on retrofitting customizations and reports selected for moving forward, testing application functionality and security, working closely with IT resolving issues and bugs, provided PeopleSoft Recruiting SME expertise members of HR and Recruiting Teams on Ver. 9.2 functionality and changes from Ver. 9.1, supported Go - Live and Post Go-Live activities.
• Lead and provided functional direction and oversight for other project team staff members during fit/gap analysis sessions and the testing phases of the project including providing hands-on functional expertise, experience, and ongoing daily support
• Served as a liaison with vendors, downstream technical development teams and business users to create and finalize business requirements, selected application functionality and recruiting practices.

Confidential, Indianapolis, IN

Senior Functional Lead

• Supported HR/TAM teams in identifying, analyzing, and implementing TAM 9.2 functional and technical improvements in the areas of SES (Search), Recruitment Templates Development, MS Outlook Integration, Screening, Profile Management, Position Management, ePerformance, ELM, and 3rd party Job Boards, Background Verification and Assessment service providers.
• Conducted Ft/Gap, Business Process Review and TAM 9.2 New Functionality presentation to the client staff.
• Acted as TAM 9.2 SME and provided analysis of JO and Job Offer workflows, Applicant Notifications, functional system capabilities, and potential configuration solutions. Conducted fit - gap, business process review, new functionality analysis and comparison of TAM 9.2 with current and proposed processes and made recommendation for change management and system optimizations.
• Provided coordination and technical resource expertise in the design, development, testing, and implementation of configurable components.
• Supported RS team to ensure successful and reliable interfaces between PeopleSoft TAM 9.2 and other systems. Identified interface requirements for data transfers between RS and integrated systems. Created import/export templates and worked with third party vendor to develop templates and integration framework. Communicated effectively with remote - India based developers, dba s, and system admin s to create interface programs, retrofit selected for move customizations, queries, reports and custom PeopleSoft objects.
• Managed functional requirements by documenting current processes, analyzing alternatives and redesigning processes to implement the best solution using a fit/gap analysis
• Developed functional specifications including process maps, functional design and test plans for projects requiring technical review and development.
• Recommended system configuration options in support of current functionality as well as establish a framework for future use cases and serve as a baseline for future functional system expansion, enhancements and new developments.
• Conducted System, Unit and Integration Testing. Trained client staff in using new TAM 9.2 functionality.

Confidential, Madison, WI

Senior Functional Lead

• Conducted Business Requirements gathering for the TAM/CG 9.2 implementation project.
• Lead cost benefit/comparison analysis between implementing TAM/CG 9.2 module and staying with the current State of WI WiscJobs Legacy Recruiting System.
• Conducted TAM/CG 9.2 Fit/Gap and Change Management analysis based on the Sate of WI recommendations of implementing TAM/CG 9.2 with least customizations possible. Conducted functional review, level of effort and complexity analysis for three State of WI proposed scenarios: (1) Implementing TAM/CG 9.2 only, (2) staying with WiscJobs and integrating WiscJobs with Core HR for new hire processing, and (3) integrating WiscJobs with TAM/CG 9.2.
• Configured TAM/CG 9.2 DEMO based on the current State of WI CSR (Civil Service Rule) Recruiting Business Process Requirements for Job Opening, Application, Test/Exam Administration, Screening, Scoring, Priority Placement, Applicant Ranking, Certification and Eligible List Management.
• Lead TAM/CG 9.2 CRP (Conference Room Pilot) presentation sessions for the State of WI Recruiting Super Users. Conducted TAM/CG 9.2 DEMO Functionality Presentations based on the current State of WI recruiting business practices.
• Combined TAM/CG 9.2 Open - Ended Screening Questions Functionality and integrated TAM Test Content Section with Profile Management Test/Examination Content Type to meet State of WI Civil Service Rule requirements for Test/Examination administering and scoring.
• Modified TAM 9.2 delivered Federal Veteran Preferences and Priority Placement processing logic to match with State of WI business requirements for exceptional employment situations scoring and ranking rules.
• Used TAM 9.2 Application 360 and Reporting Functionality for delivering State of WI CSR Eligible List Management and Certification required functionality.
• Integrated TAM/CG 9.2 with Position Management 9.2 to enable creating Job Opening based on the number of target openings and vacancies for Open Positions.
• Configured TAM/CG Resume, Job Opening and Job Opening Postings Templates based on the State of WI requirements for Job Opening and Application/Resume processing.
• Trained State of WI Recruiting System Super Users on the TAM/CG 9.0 - 9.2 delta functionality.

Confidential, Houston, TX

TAM Senior Functional Lead

• Conducted functional business and fit/gap analysis with strategic roadmap/blueprint development.
• Provided TAM/CG 9.1/9.2 SME application functionality and configuration expertise. Confirmed functional requirements, defined and documented setup and configuration, developed functional specifications.
• Worked with technical staff to architect the solutions to ensure the best possible fit with delivered technology and long term application sustainability.
• Utilized Open Integration Framework (OIF) Technology to Integrate PeopleSoft TAM/CG with External Job Boards, Resume Processing, Assessment and Background Verification Service Providers.
• Implemented Hot Job and Position Referral, Integrated Position Referrals with NA Payroll.
• Utilized PeopleSoft TAM application set - ups and organization structure in global, multilingual roll-out.
• Defined and developed custom integrations, workflows and approvals supporting Job Opening, Job Offers and In-Service Functionality integrating Recruiting with Core HR (Creating POI), ELM (Scheduling for On-Boarding Learning Activities) and Position Control (JO Creation).
• Lead System, Integration (including Third Party Integrations) and UAT tests. Documented Test Cases, Test Scripts and Test Result Analysis Metrics.
• Provided Training and Mentoring to technical and functional staff. Helped in team building and facilitation of consensus.
• Lead Go-Live effort and Post-Production support to Recruiters, HR Managers and HR Coordinators.

Confidential, Austin, TX

TAM Senior Functional Lead

• Performed duties of PeopleSoft TAM/CG Senior Functional Lead and Recruiting ERP Solutions Senior SME on PeopleSoft 9.1 TAM/CG MSS and ESS, ELM 9.1, Profile Manager, Position Manager, Core HR Integrated Recruiting Solution Implementation Project.
• Conducted TAM/CG 9.1 Implementation Project Business Process Review, Fit Gap Analysis, Recruiting Role, Data/Row and CG/Portal Security, System Architecture and Hardware Review, Translated Business Scenarios into Functional and Technical Design Documents. Lead Change Management Decisions review process to better meet Business Process requirements with minimum TAM/CG system customization.
• Configured TAM/CG set up and installation tables, including custom functionality for Selection Justification (Interview Evaluation) and Due Diligence Process - Integrated Core TAM and Profile Management Solution for On-Boarding, utilizing custom Profile Manager Content Catalog Items for Competency and Accomplishment for matching JO’s Person and Job Profiles.
• Lead Unit, System, Integration, Performance Test activities and Provided Recruiting Functional Expertise in resolving defects and finding change management solutions, tracking and following up on issues, decisions and actions. Assisted client UAT Team with validating New Hire and Withdraw from Hire, On-Line Job Offer, Custom Application/Resume Template and Online Screening functionality.
• Mapped, validated, converted and tested Legacy Taleo recruiting data into PeopleSoft TAM/CG table structure. Analyzed and tested retroactive functionality within PeopleSoft Application.
• Liaise between Implementation and Client Team to make sure that all project deliverables are met and finalized solutions are fully compliant with original contractual requirements and specifications.
• Trained client personnel on the PeopleSoft in TAM/CG 9.1 functionality.

Confidential, San Francisco, CA

Senior TAM 9.1 SME

• Conducted functional review of supported functionality, Third Party integration, recruiting policies and existing recruiting system ability to support on-boarding business processes as part of PeopleSoft 9.1 TAM/CG, Position Management, Profile Management, and Core HR MSS and ESS functionality implementation project.
• Provided client with change management recommendations and proposed application level customizations to improve system usability, user experience and application effectiveness.

Confidential, Livermore, CA

Senior Functional Lead

• Senior TAM/CG Functional Team Lead and ERP Recruitment Solutions SME on PeopleSoft Talent Acquisition Manager and Candidate Gateway Ver. 8.8 to Ver.9.1 (PeopleTools 8.5) upgrade and New Functionality Implementation project.
• In the joint effort with the Business User community conducted functional review and evaluation of Existing and Going Forward Recruitment Solution (RS) Business Processes and Required Functionality.
• Based on the functional requirements for a Going Forward Recruitment System configured and implemented TAM/CG DEMO 9.1 Prototype closely matching all possible Future System Business Requirements available within TAM/CG Vanilla Ver. 9.1, Bundle 5 functionality.
• In close cooperation with Business Users and Members of the IT Team conducted Fit/Gap analysis against Existing Library of Customization selected for Moving Forward and New Recruitment System Functionality defined during business process review phase.
• Lead Unit Functional, System, Integration, Regression, Load and UAT Testing activities and work closely with IT and Business Unser teams during three Upgrade and Test Cycle passes. Prepared Test Scenarios, Test and User Cases for running testing activities by Functional and User Teams.
• Conducted End Users Training on the new system functionality. Prepared User Guides and Desk Tops per various Recruiting Application Functional Roles.
• Assisted with Post Go-Live Maintenance and Support.

Confidential, Albuquerque, NM

Senior Functional Lead

• Performed duties of Senior Functional Lead on PeopleSoft 8.9 to 9.0/Tools 8.50 upgrade project for TAM/CG, Core HR/Manage Profiles, Position Management, ELM, T&L, Absence Management, BB/BA, NA Payroll, eApps (ePerformance, eLearning, eDevelopment, ePay) modules, including Employee and Manager Self-Service functionality.
• Performed fit/gap analysis, designed gap strategies and recommended business process changes to take advantage of delivered HCM 9.0 functionality, determined impact and advantages of upgrading, and eliminated obsolete customizations.
• Created and maintained functional and technical requirements, use cases, change board requests. Helped stakeholders understand implications of decisions and alternatives, provided technical expertise, help identify impacted systems. Provided feedback on end users’ requirements.
• Following client request to limit number of customizations in the new centralized HCM 9.0 system, conducted Change Management reviews and proposed changes to the supported business processes, security, workflow/delegation and system functionality.
• Developed functional requirements that include problem definition, situation analysis and process mapping. Defined specifications and designed custom reports and queries.
• Built fully functional TAM/CG 9.0 DEMO Prototype utilizing client requests for new system functionality and supported business processes. Used TAM/CG 9.0 DEMO Prototype for new functionality presentations and fit-gap reviews.
• Acted as a liaison between internal project functional and the technical team on development of modifications and troubleshooting system issues, executive team and software vendors. Facilitated communication across functional departments and external service organizations.
• Performed unit, integrated, functional system, and regression tests. Resolved configuration issues.
• Developed user documentation and conducted knowledge transfer training sessions.
• Provided post-implementation production support.

Confidential, Los Angeles, CA

Senior Functional SME

• Provided Senior Level ERP Recruiting System SME (Subject Matter Expert) Support in the areas of ERP Recruiting System Functionality, PeopleSoft HR/TAM/Third Party Integration, Employee and Manager Self-Services, ERP System Architecture and Security during the TAM/CG Upgrade/Implementation project going from LA County Custom Mainframe Recruiting System (TRACK) to the Kenexa/CGI Advantage/PeopleSoft 9.0/PT 8.48 (HR, ELM, TA/CG, PM, PR, T&L, Absence Management, BB, BA, ePerformance, eLearning, Self-Services) ERP System.
• Lead Fit-Gap sessions and provided Functional and Technical reviews of work-arounds and proposed solutions for Gaps between LA County Functionality/Business Process Requirements and Kenexa/PeopleSoft Vanilla Functionality.
• Developed Functional Business Requirements and Technical Specifications for Kenexa/PeopleSoft Application Functionality to support LA County CSR (Civil Service Rules)/List Management Business Processes by meeting requirements for variety of list types, such as Eligibility, Reachable, Referral and Priority Placements lists from promulgation to expiration, as well as the ability to establish, borrow, substitute, extend and restore lists.
• Conducted and Documented Fit Gap reviews for Recruiting Initiation Business Processes - Personal Item Request (PAR), New Exam/JO, Bulletin Development/Req, Pre-Exam Planning and Application Fillings for Internal Applicants, including Self-Service and for External Candidates.
• Finalized and Validated application compliance with LA County Business Requirements for all aspects of examination Establishment, Maintenance, and Management - Test Construction, Selection, Configuration and Administration (including reapply, retest), Scheduling candidates for Tests, Storage and Access of Test Materials, Candidate Test Progress Tracking, Automated Scoring (including scoring of Supplementals questionnaires filled by the external applicant applying through the Candidate Gateway Portal), Candidate Communications, and Veteran's Points assignment.
• Reviewed and Finalized Fit Gap discoveries for external and internal Applicant Employment and Reemployment Tracking Functionality - Appraisal of Promotability, Transfers, Appeals and Withholds, Interviews, Candidate Screening and Eligibility, Making an Offer, On-Boarding and New Hire Processes.
• Served as a Liaison for Functional and System Level Issue Resolutions between Third Party Vendors (Kenexa/Brass Ring, HireRight), Confidential Business User Team and PeopleSoft Implementation Functional and Technical Teams.
• Conducted reviews of custom functionality and automation/workflows requested by the LA County Business User team for Supplementals, On-Boarding, Screening, Performance Evaluation, New Exam Creation and New Hire Business Processes.
• Lead Unit, Integration, System and UAT Testing activities.
• Coordinated and Administered preparation of training materials and end-user training.

Confidential, San Carlos, CA

Senior Functional Lead

• Performed duties of Senior Functional Lead providing consulting services in planning, organizing and defining technical and functional requirements on PeopleSoft HCM Application 8.0 to 8.9/PTools 8.48 - Core HR/Health and Safety, Manage Labor Relations, Position Management, Administer Training, Base Benefits, Ben Admin, NA Payroll, TAM (Talent Acquisition/Candidate Gateway), ELM and eApps (eBenefits,, ePay, eProfile, ePerformance, eLearning, eDevelopment) upgrade and new functionality implementation project.
• Performed fit/gap analysis to assess business needs with product offered functionality in the PSFT HCM 8.9 new features implementation effort. Suggested and designed product configuration strategies and documented functional and technical requirements and specifications.
• Lead upgrade and new functionality implementation for TAM/CG. Worked closely with IT to enable IB RS-HR-PM messaging. Configured Job Opening and Job Offer Approval workflows.
• Lead the effort in defining, analyzing and implementing best practice requirements and functional design decisions to leverage product improvements introduced in HCM 8.9.
• Performed duties of liaison with the Human Resources, Information Systems, and other selected client community staff to successfully upgrade and implement the HCM 8.9 application’s functionality. Lead the upgrade related activities for 46 custom workflows.
• Performed quality assurance product reviews throughout upgrade, integration, change management reviews and new configuration efforts.

Confidential, Bellevue, WA

Functional Upgrade PM

• Performed duties of Upgrade Project Manager and HR/TAM Senior Functional Lead providing consulting services in planning, organizing and defining technical and functional requirements on PeopleSoft HCM 8.0 to 8.9 multi-language, multi-national (PR/BA/T&L/HR/ Talent Acquisition Manager/Candidate Gateway, eBenefits, eCompensation, ePay, eProfile, eDevelopment) upgrade project.
• Prepared detailed project plan with scheduled milestones, quality checkpoints, costs and resources allocations per specific project task and activity.
• Facilitated project meetings and work sessions, kept track of issues and managed issue resolution, performed detailed risk analysis and mitigation strategies. Lead Change Management review sessions and presented open issues to the project Steering Committee for review.
• Lead Fit/Gap sessions and assisted with functional and technical requirements analysis and reviews, business requirements development and performed analytical research for alternatives in handling functional gaps. Performed walk-thru of specific product functionality associated with a fit/gap.
• Conducted TAM/CG 8.9 configuration and set up. Confirmed that recruiting business process and applicant tracking policies are in compliance with OFCCP requirements for Internet Applicant.