EMPLOYMENT HISTORY

Confidential JANUARY 2010-PRESENT
Service Manger/Auto mechanics/Computer Maintenance updates 
Expert knowledge of car systems 10+ years experience Carefully inspect parts for wear using calipers, micrometers and thickness gauges. Provide accurate automotive troubleshooting and parts advice to customers. Examine vehicle and discuss with customer nature and extent of damage or malfunction. Maintain current parts inventory to maximize sales and boost percentage of repair and turn ratios. Order manufacture’s parts as well as from outside and after-market suppliers. Ensure timely delivery of parts for retail customers, repair technicians and wholesale accounts. Payroll knowledge, aid the technicians in the diagnosing of difficult problems.

Confidential MARCH 2009-NOVEMBER 2009
Lead Tech/Outside Plant Mgr 
Responsibilities: accountability for high speed cable modems; install, repair, balancing sweeping of fiber nodes, install and balance system for two way return for high speed cable modems, extensive knowledge of RF designs and construction management, maintaining fiber node network, network fiber cleaning and working with techs and sub contractors to optimize system; qualified in the usage of testing equipment; head end tech II, troubleshooting, quality control; management of overall project; manage sub contractors regarding schedules, safety costs, and project decisions; warehouse management of supplies, shipping/receiving supplies; experience in monitoring quality assurance and quality control during planning phase and construction phase of projects; fleet maintenance; maintaining project compliance to regulations; customer relations; telephone/wireless installations; assisting customer regarding the understanding of the monthly bill; on call tech. 
Personal Quality: Keeping current with continued education regarding telecommunications field; proactive approach to new technology and the ideas of co- workers; employee advocate; salesmanship capabilities regarding new features offered by US Cable. 
(US Cable bought out by Cablevision-US Cable employees terminated)

Confidential FEBRUARY 2003-NOVEMEBER 2008
Owner
Responsibilities: all duties required to maintain a thriving re-manufacture/rebuilding facility for starters, alternators, generators; rebuilding of starters, alternators, ordering of supplies; communicating with supply vendors; maintaining “specialty” items required by clients, maintaining excellent customer relations; maintaining the equipment and machinery in order to perform re-manufacturing; warehouse management consisting of inventory, quality control, new haz/mat regulation for properly maintaining the oil, gas, and other chemicals needed for the cleaning of the machinery; shipping/receiving automotive supplies; financial awareness of business.

Confidential MARCH 2000-FEBRUARY 2003
Outside Plant Manager/Construction Manager/Hard Plant Manager
Responsibilities: all managerial responsibilities-payroll, employee mediator, employee work schedules; work/spread sheets; employee advocate; accountability for high speed cable modems, computers, cable boxes, fiber optics, etc.; responsible for initial lay out for build outs, new build outs and rebuilds, hard plant and fiber optics; installations; tubing (conduits); PED boxes; back up battery supplies; routine engineering and outside plant work orders, distribution and feeder; maintained obsolete microwave systems; telephone installations ;maintaining quality assurance and quality control during implementation of new projects, construction management; maintaining project compliance to regulation/protocol; assisting customers with bills; maintenance telephone/wireless systems; maintaining accountability for a fleet of 12 RCN trucks and 3 cars; warehouse control, troubleshooting when required; coaching and assisting employees regarding job performance as increased productivity will benefit company; job responsibilities of Lead Tech III; and on call supervisor; I have taken CISCO certification courses; salesmanship regarding new accounts for RCN.
Attending classes in order to keep current with continued education for maximum job performance; keeping current with Labor Laws regarding employer/employee relations

Confidential JUNE 1998-MARCH 2000
Lead Tech III
Responsibilities: primary activation of new cable plant, install, repair, balancing, sweeping of fiber nodes, mini bridgers, line extendors, power supplies, rack system, power inserters, direction couplers, splitters, taps. Install and balance system for two-way return for high speed cable modems; extensive knowledge of RF designs and construction; maintaining fiber optic network, network cleaning and working with head-end techs to optimize system. Troubleshooting of fiber optic plants and microwave plants. On call tech since arrival at RCN; salesmanship in order to acquire new accounts.
Other duties: Quality control and training of sub-contractors, as well as training of Tech I and Tech II employees; qualified in usage of testing equipment; shipping/receiving cable boxes, computer modems. I have a proactive approach to new technology and ideas of co-workers. Keeping current with continued education for maximum job performance.

Confidential MAY 1996-JUNE 1998
Lead Tech II
Responsibilities: run satellite office and crew, training of employee personnel, issuing work orders to employee personnel, quality control of installations and repair tech work; troubleshooting inventory control cable boxes; telephone installs; warehouse management
Commercial work: surveys, telephone work; plant maintenance/fiber systems, microwave system. Lead Tech II service calls.
Administrative responsibilities: parking ticket control
Miscellaneous: building/activation, quality control of activation with established fiber techs; warehouse & inventory management, haz/mat regulations; Keeping current with continued education

Confidential. 
NOVEMBER 1986-MAY 1996
Installation Repair Tech/Warehouse Assist
Responsibilities: On call tech; home installations, sales and public relations; extensive involvement with supervisors regarding the diagnosis of technical difficulties, mediator between employer/employee relations; plant maintenance, taps,power inserts, directional couplers, line extenders, bridgers, power supply nodes; warehouse inventory; salesmanship.

Confidential 1978-1982
Responsibilities: Duplication Engineer, Mastering Engineer, Recording Engineer
Warehouse inventory

OTHER ACHIEVEMENTS
CISCO CERTIFIED

• New Jersey Hazardous Waste Management Seminar CERTICATE 2003
• Employee Relations seminar CERTIFIED RCN 2002
• Training/Development/Salesmanship CERTIFIED RCN 2000
• Cable, fiber optic installation CERTIFIED RCN 2000
• Training & Development/Defensive Driving CERTIFIED RCN 2000
• General Pathway installation CERTIFIED RCN 2000
• Warehouse Organization/management CERTIFIED RCN 1996
• Direct TV CERTIFIED TCI 1996
• Ladder Safety CERTIFIED TCI 1995
• Rutgers College/customer/employee CERTIFICATE TCI 1995
• Relations seminar-Labor Relations
• US Air Force college equivalent-Rank: Sergeant
• ASCAP Registered Member as Producer & Artist

OTHER SKILLS: 
MS Office, Word, Power Point, Excel, Lotus, Microsoft Outlook
Computer maintenance consisting of clean-up hard drives, scan for errors, defrag, recalibrate