Project Manager Resume
Charlotte, NC
SUMMARY:
- Seeking an opportunity to utilize my solid project, people, and communication skills to drive results strengthening the company’s position and value, and quality deliverables.
- Performance - driven, forward thinking project leader with far-reaching expertise in all facets of leading projects through innovative operational development, a superior understanding the stakeholder’s needs and expertise in customer management, project management, and business operational improvement.
TECHNICAL SKILLS:
Business Systems: SAP CRMs QuickBooks AS400 Project Software SoftPro Blueprints
Expert Computer Proficiencies: Windows MS Office Outlook Social Media Adobe Creative Suite Solid Communication Presentation Skills Critical Thinking Execution
PROFESSIONAL EXPERIENCE:
Project Manager
Confidential, Charlotte, NC
Responsibilities:
- Responsible for planning, executing, controlling, and closing on business strategic projects within different disciplines to obtain deliverables, drive revenue, and internal improvements.
- Managed multiple Salesforce updates and data quality resulting in accurate rating in number tracking
- Built credibility, establish rapport, and maintain communications with stakeholders at multiple levels
- Managed and executed meetings and events with internal and external directors to drive positive engagement
Program Manager
Confidential Charlotte, NC
Responsibilities:
- Managed multiple projects directed towards strategic business initiatives and organizational objectives
- Define and initiate projects, assign and coordinate responsibilities while maintaining budget and project time lines
- Built credibility, establish rapport, and maintain communications with stakeholders at multiple levels
- Managed and executed large scale meetings and events with internal and external directors
- Maintained a companywide HR/PEO software, implemented companywide CRM, and marketing strategy
- Complied with banking and government regulation such as CFPB
Senior Project Operations Manager
Confidential, Charlotte, NC
Responsibilities:
- Managed off-site meetings, special projects, budget preparation, and venue selection
- Developed and edited marketing materials and correspondences
- Developed and maintained relationships with vendors, suppliers, exhibitors, and staff to ensure effectiveness in meeting execution and production
- Managed all software applications, licenses, databases, and updates
- Oversee the production, testing, calibrating, and installation of $20K ozone units
- Managed on-site hands-on field installation of the ozone units
Branch Operations Manager
Confidential, Charlotte, NC
Responsibilities:
- Managed the resign of a warehouse space (50,000sqft), improved production flow and inventory count.
- Developed operational team to decrease shipping errors and improve service through hands-on leadership
- Managed the facility and vehicles ensuring the building functioned smoothly and trucks were up to date
- Define and initiate projects to improve team morale and customer engagement
Senior Project Operations
Confidential, Charlotte, NC
Responsibilities:
- Managed multiple projects directed towards strategic business initiatives and organizational objectives
- Define and initiate projects, assign and coordinate responsibilities while maintaining budget and project time lines
- Evaluate needs, review contracts, submit recommendations, and implement cost-effective technological solutions to help minimize overhead costs and maximize operational efficiency
- Facilitated and coordinated the relocation of companies, redesign warehouse space, remodel office space
- Project managed all construction buildouts through managing plans, vendors, contracts, and cost
Backend Operational Project Manager
Confidential, Charlotte, NC
Responsibilities:
- Managed meetings across departments, communicated budget requirements, and monitor and controlled these stated departments.
- Planned, initiate, and controlled the implementation of new WMS system and tracking.
- Developed and maintained relationships with vendors, suppliers, exhibitors, and staff to ensure effectiveness in meeting execution and production
- Lead teams through hands-on training, side-by-side working, and setting the example to complete the work
Operations and Product Development Manager
Confidential, Charlotte, NC
Responsibilities:
- Initiates, developed, monitored, and control product lines across (6) categories to increased gross margins by $200,000
- PMO of the quality control department implementing AQL 1.0 testing and eliminating 93% of return waste
- Managed communications with oversea stakeholders, factories, and teams
- Negotiated agreements with suppliers and outside contractors
- Improved inventory flow for better production time
- Integrated WMS system into SAP
