Program / Business Analysis Manager Resume
SUMMARY:
- Confidential is a senior Program / Project Manager with extensive hands - on experience with managing a technical development team, requirements management, and customer relationship management.
- He is a strong advocate of collaborative management style.
- Shared ownership that results from this management style ensures a closely knit team working towards a common goal with minimum conflicts.
- He possesses problem-solving skills that could be put to use to devise an optimal solution to a given business problem within time and budget constraints. He has received accolades for strategic execution, excellent negotiation, analytical and problem solving skills.
TECHNICAL SKILLS:
PLATFORMS: JAVA, J2EE, MVC SPRING FRAMEWORK, JSF 1.2, JQUERY, UNIX, JAVA SCRIPT, SOA, SQL SERVER, AND TOMCAT.
SOFTWARE METHOD -OLOGIES: WATERFALL, SDLC, RATIONAL UNIFIED PROCESS, AGILE, CMM ETC.
SOFTWARE TOOLS: DOORS, CLEAR CASE, MS VISIO, RATIONAL SUITE, CLEAR QUEST, DOORS, ENTERPRISE ARCHITECT, SQL, MS OFFICE SUITE, BUSINESS OBJECTS, SERENA RM, JAVA.
PROJECT MANAGEMENT TOOLS: MS OFFICE, MS PROJECT, RALLY, SHARE POINT
PROFESSIONAL EXPERIENCE:
Program / Business Analysis Manager
Confidential
Responsibilities:
- Responsible for initiation through close out of multiple (4-7) concurrent projects for Casefile Repository (CFR), Automated Underwriting Operational Data Store (AUT ODS), Data Mart, Acquisition ODS, Delivery ODS, and Loan Sourcing Data Mart using SDLC 4.0.
- Led the Acquisition Data PMO to successfully deliver Data Warehouse functionality.
- Helped coach 4 SCRUM teams on Agile methodology including transitioning from Waterfall to SCRUM.
- Single point of contact for 9 project governance groups including Project Quality Office, and Enterprise Data Governance.
- Responsible for Requirements of Automated Underwriting ODS, CFR, and DM.
- Facilitated meetings with multiple teams for Implementation activities.
- Engaged with stakeholders of interfacing systems to facilitate impact assessment, and integration testing.
- Facilitated architectural direction meetings for the projects.
- Responsible for overall execution of projects (2-4 concurrent projects) with a team of 30-40 resources with a budget of about $10 Million.
- Co-ordinated with 3 PMOs for release planning, Sprint planning, & interdependencies.
- Instituted a change management process to process changes throughout the lifecycle.
- Led the Production Readiness meetings to facilitate a ‘Go’ from Project Sponsors.
- Responsible for Weekly Status Reports using Rally and Enterprise Project Management site (EPPM).
Confidential
Project / Business Analysis Manager
Responsibilities:
- Led a team of about 15 resources (consisting of developers, automated testers, manual testers, business analysts, and documentation specialists) to a successful delivery of the family of Municipal Advisor forms which consisted of more than 22000 functional requirements using informal agile SDLC (Stand ups, iterations, and sprints).
- Participated in planning sessions with SEC IT department to evaluate options for releases.
- Involved in estimating, planning, scoping, defect triages, defect resolution, and defect close-out.
- Partnered with the Office of Information Technology (Sponsors) to devise/suggest business solutions.
- Managed Project Risks with a published Risk log and prompt follow-up.
- Managed the project closely within the project constraints with daily status meetings and intra-day follow-ups.
- Managed the team with a project plan done using Microsoft Project.
- Managed expectations of senior management and the client on a weekly basis in the form of Weekly Status meetings.
- Collaborated with liaison for Independent Verification and Validation team leading to successful resolution of software issues.
- Led the Development team to deliver a software solution that not only meets the functional requirements, but also cost effective to implement.
- Reported progress of project to the client by way of presentations, and weekly status reports.
- Tracked Issues and ensured follow-up to successfully resolve them.
- Achievement: Successfully salvaged a million dollar investment into Municipal Advisor Forms which was shelved a year prior due to dissatisfaction of the Division.
Freddie Mac
Sr. Management Consultant - Rules Management
Responsibilities:
- Led a team of System analysts, Operational analysts, and UAT Testers to successfully resolve production incidents / issues.
- Contributed to the business requirements discovery of BDMS.
- Participated in UAT testing of the new Business Decision Modeling System.
- Performed System Analysis of BDMS to troubleshoot production issues.
- Used a combination of Access databases and excel macros to discover and troubleshoot data integrity / accuracy issues.
- Involved in data conversion and data mapping of the data from RMM (a rules modeling EUC) to BDMS.
Confidential
Systems Analyst Lead
Responsibilities:
- Responsible for the change requests corresponding to technical specifications.
- Maintained the accuracy of the technical specifications of committing systems housed in DOORS.
- Extensively worked with DOORS to clean up the technical specifications of the committing family of applications.
- Met with teams of interfacing systems to support Interface Control Documentation effort.
- Authored and documented several Interface Control Documents in DOORS.
- Involved in reviewing the business requirements to understand the impact to systems.
Confidential
Business Analysis Manager
Responsibilities:
- Managed a team of Business Analysts in requirements effort of Customer Setup functionality of Portal 1.0, and Automated Customer Setup Project.
- Assisted the Project Manager with identifying, tracking and resolving project issues.
- Assisted with cost estimation, planning, implementation strategies, adoption strategies and conversion plans.
- Worked with the business in defining the refining the functional requirements.
- Authored business rules, supplemental specifications and data specifications for the system.
- Involved in choosing a COTS package for Automated Customer Setup project.
- Participated in data modeling sessions.
- Modeled the AS-IS model for the Individual authentication and authorization model for the current selling system.
- Participated in the modeling of the TO-BE model for the Individual authentication and authorization model for the Customer Setup piece of the Loan Servicing.
- Worked with the business to resolve some critical production issues.
