Operations/Dispatcher Resume

Professional Objective:
To build and maintain exceptional relationships for company growth.

Experience:

Confidential Operations/Dispatcher 04/2007-

Scheduler/dispatcher of contract drivers and crews for international/domestic relocations.
Inside sales/customer service for corporate accounts resolving complex issues.
Full department administration including accounts AR/AP, safety, purchasing, claim
resolution, hiring, terminations, orientation, fuel audits/tax, and payroll budgeting.
Driver/equipment qualifications per DOT/PUCO regulations.
Inbound/Outbound shipment scheduling and tracing.
Compliance specialist of DOT/PUCO regulations and audits.
Processed background screening and coordinated drug screen process.

Confidential Contractor of Relocation 05/1998-06/2007

Scheduler of service crews of corporate relocations, customer service and inventory.
Accounts payable/receivable, payroll, worker’s compensation, and claims resolution.
Federal/State tax preparation.
IRP and fuel tax reporting.

Confidential. Operations Manager 04/1988-07/1996

Supervisor/scheduler of drivers and administration staff.
Recruit, hire, and training of drivers.
Route planner of bulk fuel and oil deliveries. Maintenance planner.
Profit and loss analysis.
Accounts payable and receivables.
MSDS/Hazmat documentation coordinator.
Purchaser of fuel for bulk storage/ sales, and billing.
Compliance specialist of DOT/PUCO/EPA regulations and audits.
IRP and Fuel Tax reporting.

Achievements:
Corporate collections recovering 404k within seven months.
Safety awards 1992 through 1996 for proven safety programs per Dept. of Transportation.
Honorable mention through Graebel safety division 2006.
PUCO compliance certificate awarded 1996.

Education:
High school with business emphasis.
Commercial license class ‘A’ endorsement.

Systems proficiencies:
Microsoft 98-XP, Word, Excel, Exp. 3-6, Outlook, Lotus Notes, Ups World ship,
and various specialized programs.

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