SUMMARY

• A hands - on, committed IT leader with 16+ years of experience in guiding organizations to operational success through team development, risk mitigation, and project management. Focused on leading strategic planning to achieve business goals by prioritizing technical initiatives and coordinating the deployment and management of current and future technologies. Innovative and experienced, a technology professional with extensive results and measurable successes.
• IT Operations Management
• Process Improvements
• Strategic Planning & Analysis
• Budgeting & Cost Control
• System Development Lifecycle
• Stakeholder Partnerships
• SCRUM/Agile Development
• Risk Management/Assessment
• Communication Skills

TECHNICAL SKILLS:

• MS Office
• iSeries (AS400)
• HTML5
• AJAX
• XML
• PeopleSoft
• Oracle
• SharePoint
• Oracle Middleware
• Microsoft NET
• C#
• VB.NET
• ADO.NET
• ASP.NET
• Microsoft SQL Server
• Unix/Linux
• JAVA
• J2EE
• MS SQL
• SaaS
• PaaS
• Windows
• VMware
• AWS
• SAN Storage Solutions
• LAMP
• Windows Servers
• Active Directory
• Exchange 2010
• DNS/DHCP
• LAN/WAN
• VLAN
• VPN
• MySQL
• Postgres
• SQL Server

PROFESSIONAL EXPERIENCE

Confidential

IT Sr. Program Manager - All Agile SDLC Environment

Responsibilities:

• Responsible for defining and documenting Agile software development methodology and processes 
• Ensures the appropriate application of the Project Management Institute’s (PMI) Project Management Body of Knowledge (PMBOK) and the Federal agency’s Systems Development Lifecycle (SDLC) in managing the project.
• Assess and recommends tools, frameworks, and methodologies needed to support management of a large enterprise system using Agile methodologies
• Consulting, training, and coaching on Agile practices
• Assists with assessing the maturity and effectiveness of Agile practices 
• Developing an enterprise-wide approach to project and task estimation in an Agile environment, including tracking of actual versus estimates
• Reviews, manages and verifies invoices and progress reports from vendors; Monitor, evaluate and report on project quality and vendor performance
• Provides oversight over the development of detailed system requirements and testing plans to ensure user needs are satisfied; work cross functionally across agency divisions to solve problems and issues
• Responsible for providing analysis, implementation and support for multiple systems.
• Responsible for the daily task management, successful execution and fielding of the projects assigned to them and application of project tracking metric.
• Assists with developing and implementing enterprise Risk Management Process: Expertise in supporting and/or facilitating the identification, assessment, measurement, prioritization, response, monitoring and/or reporting on a wide range of risks expected for a federal agency.

Confidential, Washington, DC

Senior Technology Manager

Responsibilities:

• Met or exceeded quarterly and annual professional services revenue and delivery goals.
• Managed teams of developers who performed coding, testing, debugging, implementing, and documented moderately complex programs
• Created appropriate documentation in work assignments such as program management and technical documentation
• Led team with the design of systems and programs that met complex business needs.
• Prepared detailed specifications from which programs were developed and coded. Ensured that programs meet standards and technical specifications and perform technical analysis and component delivery
• Gathered information from existing systems and analyze program and time requirements. Assist project manager in preparing time estimates and justification for assigned tasks
• Provided management oversight for the design of programs for projects or enhancements to existing programs
• Wrote specifications for programs of low to complex, mission-critical systems to decommission and transfer technology solutions to new “Cloud-based” environments. Provided cost-cutting measures to ensure new environment achieved organizational goals while saving tax dollars
• Managed support and/or project personnel in resolving moderately complex program problems. Worked with client and management to resolve issues and validate programming requirements within their areas of responsibility. Provided technical advice on complex programming
• Directed a strategy to migrate from “brick and mortar" data center management to cloud based services.
• Led the development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Designed the professional services resource model and incentives necessary to deliver repeatable revenue growth, high impact solutions capability and geographic scale.
• Delivered meaningful, strategic and tactical insight to relevant senior functional leaders through customer feedback, solution delivery results, business goals, key performance indicators and analysis.
• Collaborated with the Product and Platform Engineering teams to share customer insights that inform future product developments.

Confidential, Bethesda, MD

Director, Information Technologies

Responsibilities:

• Provided project management for highly complex projects or multiple large to medium sized projects that span multiple business units and systems.
• Management of JAVA, J2EE, C#, VB.NET, ADO.NET, ASP.NET Oracle and MS-SQL Server software development teams
• Highly experienced with Agile Software Development Lifecycle
• Knowledgeable in the design, implementation, and support of SaaS, PaaS, and SOA models Development and Implementation
• Knowledgeable in the practical use of SCRUM/Agile Development and Implementation
• Oracle Database Architecture Design and Implementation
• Knowledge of OS/Application Servers/Virtualization: Windows, Linux, VMware, AWS, cache solutions
• Managed the design, development, and implemented SAN Storage Solutions
• Knowledgeable in LAMP Solution Development and Implementation
• Defined project scope and objectives.
• Made recommendations for executive Confidential when required.
• Provided leadership to project teams and others, both intra- and inter- departmentally.
• Ensured compliance with contractual agreements
• Developed project schedules that address workload balancing, prioritization, and integration of multiple projects to ensure feasibility of schedule. Develop project milestones from other teams detailed work plans, schedules, and resource plans.
• Oversaw the development of each aspect of the project resolving the most difficult work problems.
• Identified and manage project risks and issues involving various aspects of the project.
• Tracked project costs against plan. Provided reporting of status, including progress, completion outlook, and budget variance.
• Oversaw and directed less experienced project managers assigned to projects being managed.
• Ensured all impacted organizations are coordinated with and represented.
• Maintained advanced analytical and communication skills (both written and verbal)
• Maintained high level of personal productivity and quality and help others within team, organization and company to make improvements.
• Positively responded to change and influence others to do the same.
• Operated with a strong sense of urgency, emphasizing Confidential

Confidential, Leesburg, VA

Senior Technical Manager

Responsibilities:

• Reduced the application portfolio by 25% and lowered costs by $12M/yr. through application rationalization.
• Achieved $4M in savings by delivering shared services (ERP, CRM and HRIS) to business units.
• Created technology standards and roadmaps covering areas from application development to mobile devices.
• Reduced Operational Expenditures by 20% through common IT functions such as consolidating datacenters and IT infrastructure
• Continuously works to implement new and/or streamline existing IT processes, products or services that improve cost, timeliness, and efficiency.
• Provided recommendations and evaluations on new hardware and software purchases
• Oversaw the implementation of computer and network security at the corporate level
• Anticipated future IT needs, and identifies and evaluates new technologies
• Developed, implemented, and documented best practices
• Conducted, researched, analyzed data, and makes recommendations regarding administrative, organizational, and operational challenges.

Confidential, Columbia, MD

Director, Solutions Management

Responsibilities:

• Manage a Department IT budget to include salaries and benefits, expenses and capital projects. I provided constant assessment of the IT budget and will create opportunities to engage lower cost solutions where appropriate.
• Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT personnel.
• Brought extensive experience in building large scale, global systems to help Tech Experts get to the next level in software development maturity. Managed entire SDLC for commercial and government product/services development including software development teams, desktop and phone support groups, as well as data center operations.
• Improved stability of main commercial product from 83% to over 98% within 6 months.
• Reduced product life-cycles by 70% by bringing discipline and process control to SDLC. Provided over 200 improvements to core internal CRM platform within 1 year.
• Saved over $40M in operational expenses through server optimization and data center consolidation.
• Designed and built web-based CRM systems to provide Internet registration, security, billing, notification, service control, and legacy integration to consumers. Managed budget, client interaction, system design, development, and 20-50 software developers divided into multiple project teams.
• Consulted with other staff concerning information systems capabilities and technology. Provided guidance, recommendations and cost estimates.