SUMMARY:

• Experienced IT professional possessing exceptional leadership skills, strong communication tactics, military instruction experience, familiarity doctrine and job functions. Certified ScrumMaster (CSM).
• Maintains an active Top Secret (TS/SCI) security clearance.

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, West Des Moines, Iowa

Responsibilities:

• Lead the implementation of a third party network/circuit inventory management system including the configuration of the new inventory platform with existing Customer Management System (CMS), Billing System, and Service Ordering System.
• Work with third party Project Management team and corporate accounting teams on the implementation of Microsoft Dynamics AX Accounting platform.
• Lead teams across broad technical and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of technical and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures

Implementation Consultant, Assistant Vice President

Confidential, West Des Moines, Iowa

Responsibilities:

• Experienced in both Agile and waterfall project management methodologies and has planned and managed projects aligning business goals with technology solutions to drive process improvements and competitive advantage.
• Excellent communicator that leverages technical and business knowledge to communicate with internal customers as well as third party vendors and their respective teams.
• Led teams through the initiation and deployment of various technology projects. He focused the teams on business objectives and tracked progress to ensure project milestones were completed on - time with the desired results.
• Defined processes and tools best suited to each project moving between agile and waterfall approaches depending on project specifics and objectives, creating detailed plans, schedules and work breakdown structures.
• Initiated and managed a pilot project using agile methodologies for the implementation of a Service and Event Driven Architecture platform.
• Coached and developed a distributed team of business and technical professionals regarding roles, routines and responsibilities in an agile-like software development environment.
• Initiated and crafted project goals, milestones and deadlines by collaborating with Senior Business executives and technical architects increasing project approval and efficient development process.
• Documented, coached, and elicited business requirements from subject matter experts by writing user stories resulting in a more detailed and clear understanding of project deliverables.
• Provides consultation, requirements, tools, direction and oversight to business units performing their own solution preparation (for less complex projects) to ensure standards are met
• Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents
• Researches new products and industry methodologies and facilitates the development of new concepts, techniques, and standards

Information Technology Program Manager, IT Officer

Confidential, Johnston, IA

Responsibilities:

• Full-Time Title 10 Active Duty Orders managing an IT staff comprised of defense contractors and Active Duty Army Soldiers
• Responsible for the overall IT Program and resource management
• Responsible for the functionality of the information system (IS) and also for design of supporting subsystems and components including IS management and monitoring, disaster recovery and business continuity, major IS and infrastructure upgrade paths, and security features focusing on prevention, detection, containment, and recovery
• Collaborate with the staff and customer to ensure the validity and cost effectiveness of IS designs as they pertain to MTC-Dodge's requirements, the documentation of these designs, their implementations, and security controls, and ongoing configuration management activities
• Major Initiative: Conducting the Proof of Principle for the implementation a Virtual Training Environment
• Additional Responsibilities include; Data Center Management, Information Assurance Functions, Network Defense, LAN Management, Server Management and other Network-support related activities
• Took over the role of IT Program Manager of the Mission Training Complex at Camp Dodge and led an effort to document all aspects of the IT Program from Data Center Configuration, to Network footprint, to Policies and Procecures for all ongoing IT Program initiatives.
• Implemented a number of process improvements related to the technical projects the IT Staff was responsible for including; standardizing documentation, requiring traditional developmental lifecycle steps (Requirements, Development, Testing, etc.), and After Action Reviews once projects were completed.
• Managed the technical staff that supported his internal partners on the Doctrinal Training Teams(DTT). Doctrinal Training Teams provide training to Battalions and Brigades and the centerpiece to those training exercises is the use of tactical systems that his staff set-up, maintained, and then tore down for each exercise.
• Received an Army Achievement Medal for his work preparing the Mission Training Complex at Camp Dodge for a Department of Defense Audit of the IT Program for which he was the Program Manager.

Project Manager

Confidential, Urbandale, Iowa

Responsibilities:

• Analyze, research, and define system changes, develop business designs and coordinate the implementation of solutions to meet business needs
• Act as a liaison between business partners and technical areas
• Manage Vendors and relevant project activities involving subsidiaries of HomeServices
• Gather technical and business requirements

Business Systems Consultant

Confidential, West Des Moines, Iowa

Responsibilities:

• Developed manual test scripts supporting the available business requirements
• Developed and executed test scripts to test proper configuration of security procedures and different user profiles.
• Collected and documented test data for functional testing as documented in test plan
• Analyzed functional specifications and business requirements for test automation and manual testing
• Analyzed functional specifications and business requirements for test automation and manual testing and implemented using a testing framework
• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems
• Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies
• Provides direction and guidance to less experienced staff Analyze, research, and define system changes, develop business designs and coordinate the implementation of solutions to meet business needs
• Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an agile methodology.
• Analyzed various requirement documents and involved developing a test plan
• Participated in sprint planning, daily scrum meetings, and daily stand-up.
• Assisted in closing gaps for associated user stories.
• Assisted in testing associated Sprint stories for Acceptance Signoff.

Business Analyst

Confidential, Des Moines, Iowa

Responsibilities:

• Under general direction, analyze, research, define system changes, develop business designs and coordinate the implementation of solutions to meet business needs.
• Act as a liaison between business partners and technical areas.
• Gather technical and business requirements
• Intelligence Oversight Manager
• Graduated Officer Candidate School
• Graduated Military Intelligence Basic Officer Leader Course
• In charge of developing, mentoring, leading and staff of intelligence analysts
• Prepare, supervise, and lead intelligence activities for the Battalion
• Obtained an active Top Secret Security Clearance March 2012
• 35D AOC Certification