SUMMARY:

• Experienced Project Management professional with more than 11 years in the Information Technology and Business Services Industry; leading/managing Software and Infrastructure Development Initiatives.
• Proven ability to lead and support projects while interfacing with Individuals at all Levels.
• Skilled in compliance reporting, scope development, project scheduling, vendor and client management.
• Expertise in prioritizing and executing tasks in a high pressure environment while demonstrating discipline, self - reliance, dependability and good judgment.
• Big-picture visionary with the ability to understand how daily operations shape results and goals.

CORE COMPETENCIES:

• Skills: PMO Change Management SDLC Vendor & Resource Management Basel II & III Compliance Software Implementation Application Deployment Process Improvement Issues and Risk Management Business Service Management ITIL Strategic Planning and Execution Cross Functional Collaboration Budgeting & Cost - Control Technology Architecture and Integration Cultivating Customer/Client Relationships
• Project Management Techniques and Methodologies: Agile Waterfall Business Standard Practices

TECHNICAL SKILLS:

• Microsoft Office Suite 2013 (Including Outlook
• Visio
• MS Project and Access) Lotus Notes
• SharePoint
• ORACLE
• Planview
• Docushare
• PACS
• Connect Site Repository
• Actuate
• Calligo
• CA Clarity
• OneNote
• Tableau
• Business Objects.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Sr. Project Manager

Responsibilities:

• Managed Data Analytics, Business Intelligence strategies and large operational Initiatives to ensure a cross functional mapping of data within the Confidential .
• Program Specialist for Carolinas HealthCare System’s enterprise-wide healthcare administration, specific to the Medical Group as well as the Business Objectives entity to ensure a cohesive understanding of the project end goal.
• Created business plans for existing and new operations and service lines; including evaluation of the market and its financial position to assess maximum growth opportunities.
• Managed Complex Dickson Advanced Analytics projects simultaneously working with all levels of the Organization to ensure all Stakeholder are engaged and kept informed where necessary.

Confidential, Woonsocket, Rhode Island

IT Project Manager (Contractor)

Responsibilities:

• Responsible for planning, forecasting, providing project oversight and day-to-day management, leadership, direction, and administration across the full project lifecycle under CVS development Standards.
• Managed cross-functional teams of over 15 team members ensuring the project solutions met the business objectives and are within scope, timeframe and budget.
• Lead the implementation of new hardware environments (test, production) to house upgraded system as part of the CVS retail system delivery initiatives.
• Coordinated and facilitated QA testing in conjunction with the QA team as well as partnered with the Business Unit to conduct User Acceptance tests; inclusive of test case creations based on the Business and Functional Requirements.

Confidential

Senior Consultant (PMO)

Responsibilities:

• Developed and Managed the Key Metrics of the program as specified by each of the domain areas and Program Stakeholders using PMI standardized project management methodologies.
• Communicated the program status reports and dashboard to the Client on a weekly basis per the Service Level Agreement.
• Established, defined and facilitated all Internal and External Risks and Issues Management processes by representing CGI as the SME in all Risks/Issues collaborations with the Client.
• Provided support to the Business Leads, including developing materials for presentations to various stakeholder groups as well as the client.
• Actively managed and participated in the creation and maintenance of Change Requests entered by the Client in order to prioritize key changes and implement accordingly.

Confidential, Framingham, MA

Program Coordinator/Project Manager

Responsibilities:

• Stabilized IT infrastructure - Led the CIO’s initiative to implement Business Service Management (BSM) practices, monitoring infrastructure and services at Confidential 's data center reducing critical outages by more than 50%.
• Produced, Presented and published a highly effective executive report, outlining the overall status of the program including matrices executed to ensure the program’s mission is fulfilled.
• Liaised with the Project team as well as Infrastructure groups and Application teams to implement Business Service Management (BSM) methodology to monitor and measure Confidential Services.
• Played a major role coordinating efforts among external vendors and different Confidential verticals to ensure cost and time effective implementation of the program.
• Developed and managed project plans to monitor project implementation progress and deliverables; Managed Change Requests, Identified and pursued risk and issues resulting in a smooth implementation
• Created and updated the program SLA, Data Flow Diagrams, Business/Functional Requirements Documents, Testing Strategies and other SDLC related documents.

Confidential, Boston, MA

Project Manager

Responsibilities:

• Assisted in the reporting, tracking and organization of all IMS Project Hardware Acquisitions in preparation for the conversion life cycle/migration
• Created, maintained and effectively executed project plans and project schedules, which included defining activities and dependencies against the project proposed timeline.
• Managed the project development process to include monitoring project scope and change control processes.
• Coordinated and produced weekly Management reports including change request log, IMS dashboard, financial summary, SharePoint development Items report as well as the risks and issues logs
• Managed all IMS Project process, artifacts and templates on SharePoint for use by all project stakeholders.

Confidential, Cranston, RI

Project Analyst/Manager (Contractor)

Responsibilities:

• Assisted in the coordination of all US Basel II compliance efforts overseeing all activities between the US and UK delivery and compliance teams.
• Provided technical and administrative support to the business impact analysis (BIA) project currently underway.
• Guided, managed and coordinated the planning, development and maintenance of each project to stay on track to succession; Interfaced with mid to senior management in regards to project status and follow up items
• Maintained a program outlined file system and ensured compliance in keeping required documentations up to date.
• Assisted with Financial Reporting requiring extensive MS Excel, Access and PowerPoint efficiency; Constructed Flow Chart Diagrams using Visio to document issue tracking process and procedures.

Confidential, Boston, MA

Assistant Project Manager

Responsibilities:

• Developed project plans, project timelines, task lists, project tracking reports, project status reports, change management, defect management and risk management reports.
• Exposure to steering committee and senior management status meetings.
• Facilitated the weekly status meetings where all outstanding issues and risks were reviewed with Project Team.