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Scrum Master Resume

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Waltham, MA

SUMMARY:

  • Offering 12 years of total IT experience in different verticals like Banking & Finance, Insurance, Telecom, Automobile, Retail, Energy & Utilities and Manufacturing with PGDBA (Post Graduate Diploma in Business Administration) in Finance & ERP and M.Tech (Master of Technology) in Computer Science
  • Certified Scrum Master/Agile Coach; offering 4 years Scrum Master experience in highly Agile environment
  • Certified Project Manager; offering 8 years of PM experience leading all phases of diverse projects in different domain
  • Microsoft Business Intelligence (MSBI) - going through online training and certification on SSIS, SSAS and SSRS
  • Business strategist & excellent communicator - plan and manage multimillion-dollar projects aligning with business goals with technology solutions to drive organization process improvements, competitive advantage, and bottom-line gains. Leverage technical, business and financial acumen to communicate effectively within the team, outside the team and also higher management
  • Experience of running a PMO - extensive involvement in budgeting, staffing, resource planning & allocation, auditing, disaster recovery planning, conflict resolution, negotiation and risk management
  • Expert in waterfall, iterative and agile methodologies - able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets and achieve specific business goal through different methodologies
  • Expert in Agile Frameworks - manage through Scrum, KANBAN and SAFe
  • Outstanding experience in all stages of SDLC - Requirement gathering and analysis, system design, coding & implementation, integration and testing, deployment of system and maintenance are followed in PM process group like initiating, planning, executing, monitoring & control and closing
  • Expertise in different support Tools - Experience in support tools like Remedy, HP QC, Service now, Plan View and also in project management tools like MS Excel, MS Project Plan, Change Point, Clarity PPM, Primavera and JIRA, Rally & TFS for AGILE Scrum
  • Extensive experience - manage and develop web based application with JAVA/J2EE, ASP .net, synchronous and asynchronous integration through Web Services, e-commerce, content management like Documentum, vignette and FileNet, SAP FICO configuration and integration with other custom applications and also in cyber security

AREA OF EXPERTISE:

  • Scrum Master
  • Agile Coaching
  • Project Management
  • Business Analysis
  • Requirement Management
  • Implementation & Configuration
  • Administration & Support Tools
  • Roll-Out & Upgrades
  • Enterprise Resource Planning
  • Risk Management
  • Strategic Operations
  • Client/Vendor Relations
  • Quality Assurance
  • Process Improvement
  • Onsite-Offshore Models

PROFESSIONAL EXPERIENCE:

Confidential, Waltham, MA

Scrum Master

Tools: JIRA, Excel, Visio

Responsibilities:

  • Understanding the overall project and Confidential processes
  • Coaching the team before Sprint 0
  • As a Scrum Master provided the proper Agile/Scrum environment in a multi scrum team
  • Managing and driving all Scrum ceremonies like daily stand-up, Review & Retro, Planning & Refinement
  • Helping the team during PBI grooming with proper acceptance criteria and approver
  • Helping the team for estimating the user stories, tasks, sub-tasks
  • Helping the team to remove the impediments
  • Following up the team for providing the updates in JIRA
  • Preparing ppt for sprint review
  • Continuously monitoring the burndown chart and following up with the team for any other external hindrance
  • Analyzing the user stories, tasks and sub-tasks and their dependencies in multi scrum scenarios before putting in future sprints

Confidential, Milwaukee, WI

Scrum Master

Tools: TFS, Excel, Visio

Responsibilities:

  • Coached the team before Sprint 0
  • As a Scrum Master provided the proper Agile/Scrum environment to scrum team
  • Managed all Scrum ceremonies like daily stand-up, Review & Retro, Planning & Refinement
  • Helped the team during PBI (Product Backlog Item)refinement with proper acceptance criteria and approver
  • Helped the team for estimating the user stories, tasks, and sub-tasks
  • Helped the team to remove the impediments
  • Followed up the team for providing the updates in TFS
  • Prepared ppt for sprint review
  • Continuously monitored the burndown & burn up chart and followed up with the team for any other external hindrance

Confidential, Bloomington, IL

Scrum Master/Agile Coach

Tools: Primavera, JIRA, MS Excel and Lotus Notes

Responsibilities:

  • Managed and coordinated all the phases of the project
  • Managed multiple services team across security service
  • Managed Scope, Schedule, Effort & Budget Management through primavera
  • Managed end to end Risk of the project
  • Provided reports to an agreed schedule, including higher management with account performance
  • Prepared WSR and also monthly Project Dashboard in primavera
  • Provided bi-weekly overall project status to project sponsor
  • As Agile Project Manager provided the Agile environment to development team
  • Did coach the team before Sprint 0
  • Created project in JIRA
  • Created issues in JIRA under Agile tab and also selecting new Scrum board
  • Created Epic and also prioritizing the issues in user stories
  • Helped the team for prioritizing and grooming the backlog with PO, conducting the release planning and sprint planning meeting with planner and team
  • Helped the for task estimation using story board method
  • In JIRA Plan view, continuously tracking, modifying and adding the issues
  • In JIRA Work view, continuously tracking the current sprint information
  • Generated the burndown chart in JIRA and presenting it in review session

Confidential, Elmhurst, IL

Agile Project Manager / Agile Coach

Technology: Mainframe, AS 400, Java & J2ee

Tools: Clarity PPM & MS Excel

Responsibilities:

  • Joined as Scrum Master/Agile Coach and provided proper Agile environment to core scrum team
  • Conducted 3 weeks coaching program for development team before Sprint 0
  • Managed all 5 process of scrum frameworks like Initiating, Plan & Estimating, Implementation, Review & Retrospect and Release
  • Prioritized and groomed the product backlog with product owner, conducted the release planning meeting
  • Managed the task estimation and also in creating sprint backlog
  • Drive daily stand up and also grooming up session
  • Drive the review and retro for the sprints and prepared the status reports for overall completion and also the burndown
  • Managed multiple services teams across US, Hong Kong, Malaysia and India delivering primarily CRMS application including infrastructure support services.
  • Managed the high level and low-level design and also helping the tester for preparing the detailed test cases
  • Managed Risk Assessment & Management
  • Managed the Scoping, Scheduling, Effort & Budget Management
  • Maintained Repository like Proposal, Work Plans, Status Reports for future references
  • Building services relationship within and outside
  • Providing reports to an agreed schedule, including management and account performance reports, Post Deployment Reports etc.
  • Attended and took the lead in client service review meetings; areas covered performance reports, service improvements, quality and processes

Confidential, Northbrook, IL

Agile Project Manager, Change coordinator

Technology: Java, J2ee, WebSphere Portal, web services

Tool: JIRA

Responsibilities:

  • Created Problem IDs in JIRA and Prioritized them in release planning meeting with Application owner
  • Track, modify and add problem ids in JIRA
  • Prepared and maintained the taskboard and conducted daily stand up
  • Managed the user stories in taskboard and also tracked each user story till end of delivery
  • Drive the sprint review meeting and also preparing status reports for overall sprint delivery
  • Coordinated and collaborated with different teams for providing end to end solutions
  • Managed offshore and onshore team
  • Followed the Continuous Integration (CI) during development
  • Managed Scope, Schedule, Cost and Resources
  • Managed all ITIL process like Incident Management, Change Management & Problem Management
  • Managed the inside and outside changes in portal applications
  • Managed the end to end QA activities
  • Presented all changes related Agency Portal, 1View & MAR in CRB meeting

Confidential, O’Fallon, MO

GPMO/ Project Manager

Technology: Java, J2ee

Responsibilities:

  • Managed all the phases of these projects
  • Helped BA for requirement gathering from all stakeholders
  • Understood infrastructure requirements in different projects and prepared procurement documents and also involved end to end procurement
  • Prepared the project plan
  • Set up meetings with different vendors and finalize the requirements for implementation
  • Requirement base lining with team
  • Drive different teams in different phases of the project
  • Managed cost, schedule, scope, and resources
  • Prepared different reports and presented to all stakeholders

Confidential, Torrance, CA

ECM Consultant, Project Manager and BA

Technology: Documentum, OpenText & PLM

Responsibilities:

  • Studied As IS System
  • Involved all stakeholders for requirement gathering and also followed all the techniques of requirement gathering
  • Involved as BA during detailed functional specs preparation
  • Prepared the Project Plan followed the plan for end to end delivery
  • Requirement base lining with team
  • Managed product evaluation and fitment analysis
  • Prepared status report and presented to business

Confidential, Richfield, MN

Project Manager

Technology: Java, J2ee, and Documentum

Responsibilities:

  • Managed all ITIL process like Incident Management, Change Management & Problem Management
  • Identified functional and non-functional issues of key and critical applications
  • Managed Capacity & performance planning
  • Prepared Holiday supports schedule
  • Managed Application knowledge transition to support team
  • Managed Risk

Confidential, Houston, TX

Project Manager and BA

Technology: Documentum and SAP 4.6d SD

Responsibilities:

  • Understood the AS is System
  • Involved as BA during requirement gathering
  • Understood relevant parts of SAP SD module in this integration
  • Understood the SAP specific JOBs
  • Analyzed the SD processes for purchase and sells invoices, issues & gaps
  • Configured the integration between SD module and Documentum through eConnector
  • Responsible for all work flow testing and also UAT, System testing, and integration testing
  • Responsible for including all stakeholders
  • Ensured successful demo to client

Confidential, Houston, TX

Business Analyst & Project Manager

Technology: Java, J2ee, .Net & Documentum 6.0

Responsibilities:

  • Project Planning & Execution
  • Implemented TFS for versioning and storing the remediated code
  • Project management including resource allocation and schedule management
  • Technical and process document preparation
  • Ensuring Implementation & deliverables Quality
  • Risk Management & Scope Management
  • Problem / Issue analysis and resolution
  • Periodic Project Status Reporting
  • Overall responsibility for onsite as well as offshore Wipro delivery teams
  • Involved business user for retesting those applications for a confirmation
  • Vendor Management

Confidential, Houston, TX

Project Manager

Technology: Java, J2ee, .Net & Documentum 6.0

Responsibilities:

  • Project Planning & Execution
  • Project management including resource allocation and schedule management
  • Ensured Implementation & deliverables with Quality
  • Risk Management & Scope Management
  • Problem / Issue analysis and resolution
  • Periodic Project Status Reporting
  • Overall responsibility for onsite as well as offshore Wipro delivery teams
  • Identify testing parameters and testing template
  • Issues analysis and present to business
  • Vendor Management

Confidential, Lexington, KY

Business Analyst

Technology: Documentum & SAP ECC 6.0 Vistex

Responsibilities:

  • Understood the requirements and delivered the project “SAP Vistex and Documentum integration through custom portal” on time
  • Planned & implemented the entire processes and work flows
  • Understood the different level of users and their responsibilities
  • UAT & Integration Testing
  • Technical and process flow document preparation
  • Data validation and test data upload to test environment
  • Supervised the preparation of Training manuals for different geos
  • Post Go-Live Support

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