SUMMARY:

• Director / Principle Program Manager with proven experience leading global teams in Operations, Services and Sales for Fortune 1000 companies. Strong ability to build motivated and cooperative teams through conflict resolution, career planning and mentoring. Solid track record of successfully completing projects on time and within budget. Led technology teams and responsible for development, operation and support of Cloud, Web and client - server projects. Specializing in Aerospace, Licensing, Government, Financial, Health Care and Power /Energy Systems.
• I am highly technical and have over 20 years of experience in the IT field relating to Software Development and Engineering, Project / Program Management, Project Governance and Quality Assurance. My background and experience spans Senior-level Management, Project / Program Management and oversight, software design and development, COTS implementation, application integration, product logistics, user education and quality assurance. I have recurrent management successes with development, product rollout, process planning, quality assurance, team leadership, skill supervision and mentoring and budgeting activities. I am a full lifecycle project consultant with Director-level authority, able to lead and mentor teams, manage stakeholder expectations, institute best practices and ensure buy-in. I have business and technology savvy and am deliverable-oriented. As Application and Software Solution Delivery Director, Program Manager, and Developer, I have worked with a broad spectrum of software packages, people and talent in a variety of industries. I am comfortable in a wide variety of roles and my capabilities will help to ensure a smooth delivery and satisfaction on any project or engagement.
• 30 years of experience working with software, including program and project management, design, UX, development, test, deployment, training, and support experience

PROFESSIONAL EXPERIENCE:

Confidential

Principal Program Manager

Responsibilities:

• Set the pattern and developed the process to migrate all Volume Licensing Systems to the cloud, reducing onPrem hardware presence and costs by 50% in the first year of migration.
• Developed Sustain Strategy and drove application hardening and simplification resulting in 25% reduction of TCO
• Release Lead and Program Management Office Principle: driving completion of quarterly releases ($5M to $15M per quarter) in Volume Licensing Enterprise Commerce.
• Program management of large scale business application development projects to support licensing applications, using the latest Microsoft technologies.
• Managing large geographically dispersed teams onshore and offshore
• Program budget management, risk and scope management
• Developed and instituted process improvements including High Level Design and simplification strategies
• Fostered strong relationships across disciplines (PM, Dev, Architecture, Test, SE, Release Management, and Solution Delivery and Business Stakeholders)

Confidential

Regional Technology Solutions Director

Responsibilities:

• In executive (full P&L Regional Solutions Director), Project Office, IT operations & delivery positions (Delivery Director, Program Manager, Development Manager, Programmer/Analyst), delivered IT performance to Fortune 500s, State governments and small businesses.
• Managed multiple project teams and projects simultaneously across the western U.S. Managing project scope, budgets, milestones, Project work plans, client satisfaction, resource management and Program Office.
• Working with Executive Management and business users to craft vision and solve business problems using technology solutions.
• Written more than 300 proposals that provide project estimates, approach, solution design, cost and assumptions.
• Strategize, design and implement multi-million-dollar technology systems to meet the needs of fortune 500 clients.
• Vendor management on integration projects with one or more COTS applications and custom software development
• Created and executed test plans for user acceptance, regression and integration testing on various development projects.
• Projects that I managed, involved more than 100 project team members across western U.S, including technology Consultants, Developers, Architects, Testers, Project Managers and technology Recruiters, onshore and offshore.
• Extensive experience managing multiple cross-organizational and dislocated teams.
• Operations and HR experience includes: payroll, benefits administration, performance reviews, bonuses and commissions, immigration, ERISA and FMLA guidelines, candidate recruiting.

Confidential

Sr. Software Engineer

Responsibilities:

• Online credit card authorization and settlement applications
• Created BRDs, Func Specs and tech specs; Facilitated JAD sessions and focus groups
• Created financial applications and 3-tier Web communications software for credit card authorizations

Confidential

Dev Manager / Software Engineer

Responsibilities:

• Business & Systems analysis, Created Design Specs
• Managed development of department-wide GPS and information repository based on Visual Basic and Oracle database.
• Architected the consolidation and integration of 5 departments into a centralized environmental RDBMS.
• Developed Permitting & Licensing applications for various State agencies
• Designed & Developed reporting systems, time management and billing systems
• Converted data from AS400 and SYSTEM 36 to client server and Web
• Gave demos, training courses, seminars and sales presentations for apps & service offerings
• Large scale data conversions

Confidential

Nuclear Quality Assurance Inspector

Responsibilities:

• Mechanical Engineer & Nuclear QA Inspector, Manager and Programmer for projects that included inspection and repairs of nuclear power systems.