SUMMARY:

• An innovative, results - oriented Project Manager/Agile Coach/ Certified Scrum-Master and Certified Product Owner with 13 years of Agile experience delivering a variety of information technology projects, solutions, and services in Financial, Retail, Healthcare, Automotive, and Public Services industries.
• A proven team-builder, capable of interfacing effectively with a vast array of teams and stakeholders to ensure alignment of expectations, the realization of value, and the long-term success of the organization.
• Abundant knowledge of and experience with iOS/Android development, as well as the use of various programming languages across a multitude of Web and Mobile platforms.

EXPERTISE AREA:

• Mobile Applications SDLC
• Agile Methodologies Scrum
• Business Analysis Web Development Leadership Technical Recruiting
• Program Management Vendor Management
• Jira Administrator

TECHNICAL SKILLS:

Agile methodologies: Scrum, Kanban, Lean, XP, RAD, SAFE, Waterfall, Test Driven Development

Tools: /Frameworks: Rally, Version One, Agile Craft, LeanKit, JIRA-Agile, JUnit, TestNG, Selenium, SoapUI, Appium, Cucumber, RSpec, Jenkins, Oracle 11g, Bootstrap, JavaScript, .Net, Confluence, JSON and Swift

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Scrum Master/Agile Coach

Responsibilities:

• Managing multiple Large and Medium scale Financial /Healthcare client projects simultaneously.
• End to end development and management of front end UI based technologies, which includes the various project life cycle phases on business requirements, requirements gathering/needs Identification phases through project implementation, closure and deployment and managing DevOps for End to end Projects.
• Agile Coaching in Empowering teams to self-organize and grow cross-functionality and be scalable.
• Managed several agile projects ranging from $300,000 to $10 Million.
• Project Manager for Financial and Auto Industry Client Accounts.
• Developed training programs, documents, and materials
• Experience in defining and elaborating user stories with validation and acceptance criteria
• Maintain critical SAFe and Agile metrics to help Enterprise and Program gauge progress and velocity
• Scrum Master on a US Pharmaceutical Contract using Agile software delivery
• Assist Product Owners on how to perform in an agile environment.
• Identify critical issues with ease and ensure issues are identified, tracked, and resolved in a timely manner
• As Scrum Master, I broke the team into three (3) cross functional teams, whereby most duties may be tied to O&M tasks, but may also reflect some work needed in the Software development life cycle. Also orchestrated and conducted Sprint Demo’s at the end of each sprint cycle. created two (2) working Kanban boards to track Operational and Maintenance tasks that are reoccurring, JIRA was the Agile Tool of choice
• Conduct SAFe and Scrum events i.e., Release Planning Event (RPE), Refinement/Grooming, Daily Stand-ups, Retrospective, etc.

Confidential

Project Manager/Scrum Master/Agile Coach

Responsibilities:

• Facilitated all scrum ceremonies for the Confidential Utilize Business Intelligence project while maintaining current, up-to-date status of events and team member activities in Rally/Jira (an Agile application lifecycle management tool).
• Facilitated scrum ceremonies such as grooming, sprint planning, retrospectives, daily stand-ups, and other scrum rituals and Agile coaching and mentoring multiple scrum masters.
• Agile Coaching in Empowering teams to self-organize and grow cross-functionality and be scalable.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs, and met goal of addressing and resolving issues within 24 hours.
• Tracked and communicated team velocity and sprint/release progress in meetings as part of a corporate Scaled Agile Framework (SaFE)
• Maintain critical SAFe and Agile metrics to help Enterprise and Program gauge progress and velocity
• Conduct two Daily Stand Ups and facilitate daily communication within the teams
• Conduct two Sprint Planning, Reviews and Retrospectives. Facilitate two Backlog Grooming sessions
• Assist Product Owners on how to perform in an agile environment.
• Coached a Product Owner on how to create stories that meet requirements, including acceptance criteria so there was no need to decompose stories during Grooming.
• Coached a Product Owner in maximizing return on investment and getting the major feature epics delivered for a release
• Manage day-to-day operational aspects of the project.
• Drive program briefings and schedules
• Identify critical issues with ease and ensure issues are identified, tracked, and resolved in a timely manner
• Review deliverables prepared by team and articulate status to leadership
• Monitor and report on project activities related to the program
• Mentor team members on daily business activities as well as professional growth
• Attend and participate in client meetings as required

Confidential

Project Manager /Agile Coach /Scrum Master

Responsibilities:

• Agile Coach and Scrum Master was Brought on to coach a team of individuals with limited, to no Agile experience on the principles of Agile and the Scrum framework in order to facilitate adoption of the practices within their organization.
• Hands on coach and mentor actively focus the entire stakeholder base on delivering value through software, enabling collaboration across functional and geographic lines
• Formed effective and collaborative delivery teams, enabling team members with the responsibilities to make decisions regarding project delivery
• Drove discussions around the Agile process flow and how best to integrate it into a Waterfall environment and implement Dev Ops
• Work with group leaders to identify and provide metrics related to the ongoing Agile projects
• Help teams set the foundation required for successful iterations and releases by providing a clear understanding of Agile and Scrum
• Conduct two Sprint Planning, Reviews and Retrospectives. Facilitate two Backlog Grooming sessions
• Assist Product Owners on how to perform in an agile environment.
• Coached a Product Owner on how to create stories that meet requirements, including acceptance criteria so there was no need to decompose stories during Grooming.
• Coached a Product Owner in maximizing return on investment and getting the major feature epics delivered for a release
• Manage day-to-day operational aspects of the project.
• Drive program briefings and schedules
• Identify critical issues with ease and ensure issues are identified, tracked, and resolved in a timely manner

Confidential

Agile Coach/Scrum Master/Application Infrastructure Engineer

Responsibilities:

• Despite inheriting a backlog of defects and tight deadlines, drove team to resolve all critical bugs and release mobile app, enabling team to meet a critical deadline
• Established goals and a create plans for scrum teams and drive them towards achieving those goals as a servant leader
• Worked daily with Product Owners, Business Analysts, Offshore development and QA teams and business and IT stakeholders
• Established release management cadence to ensure quality code would get on the release train
• Leads, delivers and manages, complex, large-scale, cross-organizational, multi-stakeholder projects
• Responsible for managing dependencies between team, release management teams, third party development & QA and other scrum teams.
• Ensures strategic direction of projects is in line and designs strategies for alignment with Company and business unit goals and objectives.
• Determine key business issues, develop effective action plans and implement to successful conclusion.
• Work with Product Owners to prioritize backlogs and set reasonable expectations
• Conduct two Sprint Planning, Reviews and Retrospectives. Facilitate two Backlog Grooming sessions
• Assist Product Owners on how to perform in an agile environment.
• Coached a Product Owner on how to create stories that meet requirements, including acceptance criteria so there was no need to decompose stories during Grooming.
• Coached a Product Owner in maximizing return on investment and getting the major feature epics delivered for a release
• Manage day-to-day operational aspects of the project.
• Drive program briefings and schedules
• Identify critical issues with ease and ensure issues are identified, tracked, and resolved in a timely manner Facilitated all scrum ceremonies for the Confidential Utilize Business Intelligence project while maintaining current, up-to-date status of events and team member activities in Rally/Jira (an Agile application lifecycle management tool).
• Facilitated scrum ceremonies such as grooming, sprint planning, retrospectives, daily stand-ups, and other scrum rituals and Agile coaching and mentoring multiple scrum masters.
• Agile Coaching in Empowering teams to self-organize and grow cross-functionality and be scalable.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs, and met goal of addressing and resolving issues within 24 hours.
• Tracked and communicated team velocity and sprint/release progress in meetings as part of a corporate Scaled Agile Framework (SaFE)
• Maintain critical SAFe and Agile metrics to help Enterprise and Program gauge progress and velocity
• Conduct two Daily Stand Ups and facilitate daily communication within the teams
• Conduct two Sprint Planning, Reviews and Retrospectives. Facilitate two Backlog Grooming sessions
• Assist Product Owners on how to perform in an agile environment.

Confidential

Agile Coach/Scrum Master/Mobile Services Lead

Responsibilities:

• Managed and performed daily user support for over 2,500 mobile communication devices, which include iPhones, Windows and Android mobile devices.
• Provisioned and configured mobile devices for deployment via the GOOD Mobile Console.
• Managed, maintained, supported, troubleshoot and optimized a holistic MDM program.
• Managed and created security and device management policies.
• Recommended the types of data and apps accessed by employee-owned devices.
• Assisted end users via telephone and e-mail with a wide range of questions, problems and requests; regarding iOS, Android and Windows mobile devices.
• Maintained and regularly updated a knowledgebase for the Service Desk and other support personnel on FAQ’s, administration best practices, common troubleshooting scenarios, etc.
• Assisted with the installation, configuration and implementation of BES12 and O365 within a development environment.
• Work closely with Tier III engineers to architect, develop and optimize the GOOD for Enterprise mobile infrastructure.
• Reported on status of development, quality, operations and system performance of the MDM program.
• Deliver technical training to internal teams on new features, best practices, and lessons learned.
• Facilitated all scrum ceremonies for the Confidential Utilize Business Intelligence project while maintaining current, up-to-date status of events and team member activities in Rally/Jira (an agile application lifecycle management tool).
• Facilitated scrum ceremonies such as grooming, sprint planning, retrospectives, daily stand-ups, and other scrum rituals and Agile coaching and mentoring multiple scrum masters.
• Agile Coaching in Empowering teams to self-organize and grow cross-functionality and be scalable.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs, and met goal of addressing and resolving issues within 24 hours.
• Tracked and communicated team velocity and sprint/release progress in meetings as part of a corporate Scaled Agile Framework (SaFE)
• Maintain critical SAFe and Agile metrics to help Enterprise and Program gauge progress and velocity
• Conduct two Daily Stand Ups and facilitate daily communication within the teams
• Conduct two Sprint Planning, Reviews and Retrospectives. Facilitate two Backlog Grooming sessions
• Assist Product Owners on how to perform in an agile environment.

Confidential

Program Manager/Agile Transition Specialist

Responsibilities:

• Oversaw a team of 35 people in the mobile deployment and web integration services; also managed a team in the client services department.
• Drive program briefings, estimates and schedules
• Identify critical issues with ease and ensures issues are identified, tracked, reported on and resolved in a timely manner
• Create and deliver project plans with measures and metrics, including costs, operational budgets, staffing and risk management
• Review deliverables prepared by team and articulate status to leadership
• Monitor and report on project activities related to the program
• Prepare, present and review project plans, status reports, cost / benefit studies, and recommend funding and resources
• Facilitated all scrum ceremonies for the Confidential Utilize Business Intelligence project while maintaining current, up-to-date status of events and team member activities in Rally/Jira (an agile application lifecycle management tool).
• Facilitated scrum ceremonies such as grooming, sprint planning, retrospectives, daily stand-ups, and other scrum rituals and Agile coaching and mentoring multiple scrum masters.
• Agile Coaching in Empowering teams to self-organize and grow cross-functionality and be scalable.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs, and met goal of addressing and resolving issues within 24 hours.
• Tracked and communicated team velocity and sprint/release progress in meetings as part of a corporate Scaled Agile Framework (SaFE)
• Maintain critical SAFe and Agile metrics to help Enterprise and Program gauge progress and velocity
• Conduct two Daily Stand Ups and facilitate daily communication within the teams
• Conduct two Sprint Planning, Reviews and Retrospectives. Facilitate two Backlog Grooming sessions
• Assist Product Owners on how to perform in an agile environment.