SUMMARY:

• Consulting, Project Management and Technical Account Management experience.
• Hardware and software fault analysis and resolution.
• Multifaceted, analytical, solution oriented, and budget minded problem solver.
• Security conscientious network management in Windows and UNIX environments.
• Data center architecture design, implementation, and operation experience.
• Database management and design experience.

TECHNICAL SKILLS:

IT Architect: Architecture, state analysis, need analysis, requirements gathering, design, validation, server consolidation, communication, documentation, integration, internal and external vendor logistics and coordination, and management.

Network Administrator: Debian Linux, RHEL5&6, Tru64 Windows environments, AIX, HPUX, SUN Solaris, Active Directory, Novell 4.x, NDS, DNS, ESXi, image management, wireless systems, various platforms and protocols. (TCP/IP, DHCP, FTP, HTTP etc.). Ticketing systems - clarify and salesforce.

Systems Engineer: Linux, Apache, MySQL, Perl, postgresql, Microsoft - SQL Server, Exchange Server, IIS. VMware. Hardware installation, troubleshooting. Complex fault and crash analysis. Electronics. Scripting. Experience using various network administration and monitoring tools. Ability to acquire and ramp new skills quickly.

Developer: SDLC, Visual Basic, SQL, C, C#, Java, HTML, PHP, ASP, .NET Platform.

Hardware: HP Proliant DL, ML, SL and BL servers, C7000 blade enclosures, Alphas, Low and mid-range Integrity servers, Dell servers.

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Critical Technical Account Manager

Responsibilities:

• Trusted advisor for several large, multi - million-dollar Telco accounts. Supporting RHEL 6.x and customized Debian Linux
• Hardware and Application fault analysis. RHEL, Debian, VMware.
• Provide frontline L2 and L3 hardware and software support on HP Integrity, Alpha, and Proliant server platforms for complex issues within the customer’s telco environment.
• Provided data center support for Red Hat and Debian Linux as well as Tru64, and VMware including cause analysis, log and core file analysis.
• Converged infrastructure platform troubleshooting. Network and connection related troubleshooting. Cisco and Procurve fault and log data analysis.
• Participated in customer meetings, onsite visits and status reviews
• Collaborated with peer team members as well as multiple technical teams within HP to ensure external end user SLA requirements are met.
• Research and Development activities in coordination with Engineering, customer development team and the global lab.
• Call Center based E2E case management using Clarify and Salesforce ticketing systems.
• Troubleshot and corrected automatic firmware injection using Perl script.
• Implemented, troubleshot and modified many bash and Perl scripts and analyzed performance issues for numerous customers while serving as TSS for the Datacenter Care and Mission Critical teams.

Confidential, Alpharetta, GA

Digital Signage Engineer - Linux Systems Engineer

Responsibilities:

• Managed multiple projects from start to finish while providing Level 3 technical support.
• Research and Development for new software components, hardware and products for deployment and use in digital signage solutions.
• Implemented, managed, and maintained Linux based content delivery system to various network players throughout North America.
• Database administration and maintenance on various platforms - postgresql.
• Interfaced directly with vendors / venture partners for the continuing development and improvement of digital signage players in the field as well as future releases.
• Performed QA tasks for the development team on various projects.
• Created, implemented and maintained various bash and Perl scripts for system and performance monitoring.

Confidential, Atlanta, GA

Consultant

Responsibilities:

• Performed data center migration, source code versioning and source control assessment.
• Effectively lead a team of consultants to produce client deliverables.
• Provided discovery, analysis and recommendation of custom applications integrated with EDI / B2B systems.
• Customer liaison. Managed onsite project activities. Facilitated communication.

Confidential, Phoenix, AZ.

Lead Architect

Responsibilities:

• Implemented virtual hosts on Linux platforms for a web hosting company in the Los Angeles area. Designed, deployed and maintained web servers using Red Hat and Suse Linux, Apache Web Server, MySQL, postgresql and PHP
• Designed and implemented Windows based network for an online bill paying firm in Tulsa, OK. Implemented and configured Active Directory, Backup systems, Exchange 2003, SQL Server 2000 as well as enterprise wide Symantec solutions.

Confidential, Glendale, CA

IT Specialist

Responsibilities:

• Provided UNIX / Linux support at the Los Angeles e-Business Hosting Center (e-BHC).
• Maintained Red Hat and Solaris environments for remote clients while at the e-BHC.
• Monitored and maintained an RS 6000/ AIX environments.
• Windows 2000 Active Directory design, implementation and migration projects.
• Developed a bandwidth management and billing application to facilitate the onboarding of a specialized multi-million-dollar account.
• Documentation Team Lead and Developer on several large projects.

Confidential, Dam Neck, VA

Data Systems Technician - Senior LAN Technician

Responsibilities:

• Network Specialist.
• Analysis, integration and administration of NT, Novell and UNIX infrastructures.
• Managed and maintained Netware Directory Services, user accounts, mail accounts and logon activity, desktop uniformity, and coordinated help desk activities.
• Designed, integrated and documented enterprise backup solution and disaster recovery methods. Wrote and maintained many of IRM’s Standard Operating Procedures.
• Served as Teacher, Trainer, R&D Team Lead and Held SECRET level security clearance.

Confidential

Data Systems Technician

Responsibilities:

• Implemented and maintained various UNIX networks covering an area of responsibility with a radius over 800 miles utilizing satellite communications and equipment.
• Managed and maintained dual ring fiber optic LAN with HP-UX and Solaris nodes.
• Served as Facilities Coordinator, 3M Coordinator and Work Center Supervisor.