Operations Manager Resume Newark, NJ - Hire IT People

Management Profile

Operations Oversight - Team Leadership & Training - Conflict & Dispute Resolution

Highly accomplished professional with diverse experience poised to transition solid background in business management. Offer outstanding team leadership, behavioral management, and conflict resolution skills. Ability to motivate and direct others in a supportive, cooperative team environment. Generate and maintain records and reports, secure equipment and supplies, and comply with all administrative policies and regulations.

CORE COMPETENCIES

Team Leadership & Training
Operations Management
Policies & Procedures
Time & Behavior Management
Conflict & Dispute Resolution
Vendor Relationship

Professional Experience

Confidential NYC- Confidential, 6/11 - Present
Assistant Director Environmental Services
Directed, organized and coordinated environmental services activities. Supervised 110 union employees. Standardized EVS departments in NYC-NJ Hospitals. Customer-driven process improvement was implemented based on Six Sigma procedures, minimizing mistakes and maximizing profit. Incorporated new strategies to complete long term projects and control inventory. Hired, trained managers and employees. Addressed employee performance problems promptly and directly in accordance with company personnel policies and procedures. Ensured safety methods, practices and programs were implemented and maintained. Followed company standards and procedures preparing proper documentation for JCAHO and other government inspections.

Confidential, Newark, NJ, 6/09 - 6/11
Operations Manager
Managed, organized daily activities and special projects of environmental services. Supervised 98 union employees in a 550 bed facility. Worked with other departmental heads to establish good working relationship. Maintained appropriate environment for patients, employees, and medical staff in public accordance with policies, procedures, hospital regulatory requirements and government agencies. Successfully completed requirements for DOH and JCAHO inspection.

Confidential, Emerson, NJ, 1/98 - 5/09
Environmental Services Director
Administrated and coordinated activities of environmental services and maintenance including 50 union employees. Hired and trained employees; planned production operation. Control of budget, schedule and payroll system. Developed and implemented a quality assurance program. Successfully completed requirements for a DOH and JCAHO inspection. Reformatted policies
and procedures for the Environmental Services Department. Responsible for compliance OSHA regulations and MSDS. Negotiated supply and equipment with different firms.

Confidential, Miami Beach, FL, 6/90 - 10/97
Room Division Director
Administrated personnel and managed a department of 100 employees and 5 managers. Assured that
the quality of the 750 rooms met the standards of a five star hotels. Controlled an annual budget, supervised supply, scheduling and special projects. Created staff analysis and purchasing budget. Reformatted job descriptions according to the department needs. Hired, trained, developed, empowered, coached and counseled, conducted performance and salary reviews. Developed, recommended, implemented and managed the room division's annual objectives to meet/exceed management expectations. Consistently look for ways to increase productivity and improve profit margins.

Additional Experience

Confidential - Emerson, NJ, 3/06 - 12/07
Business Plan Consultant
Developed practical job descriptions defining specific responsibilities and definitive goals. Critiqued the restaurant concept and menus (structuring, positioning and pricing). Modified marketing strategy analyzing main targets. Financial projections, including monthly cash flow projections with all revenue sources and expenses included, financial statements, development costs, taxes office space, marketing and sales costs.

Education and Credentials

B.S. Management Sciences-Business - Confidential, Union, NJ, 5/08
Certified Lean & Six Sigma Green Belt - Confidential /Lockheed Martin, NJ, 7/12
Hotel Management - Confidential, Miami, FL, 1/92
"OSHA Compliance and Infection Control" - Confidential, NJ, 1/03

Languages Spoken
English, Spanish, Portuguese and some Italian.

Skills
Computer knowledge: Power point, Excel-macros, Microsoft
Word, Access. General Knowledge about Web Pages, Windows and Internet.

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Operations Manager Resume

Newark, NJ

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