IT Project Manager & Data Analyst Resume

SUMMARY:

Seeking a position where I can leverage my objective, analytical and management skills

TECHNICAL SKILLS:

Software/Applications: SQL, SPSS 17, SAS 9, Oracle 11g Database Administrator, Tableau, Epi Info 7, STATA 12, MS Office (word, access, Excel, Powerpoint, Project, Visio), ServiceNow

WORK EXPERIENCE:

Confidential

IT Project Manager & Data Analyst

Responsibilities:

Gathered user requirements, analyzed and designed software solution based on the requirements.
Manipulated large datasets through filtering, grouping, aggregation, and statistical calculation.
Implemented Operational/Database systems and utilized Oracle RDBMS Methodologies
Created database objects like tables, views, procedures, triggers, and functions to provide definition, structure and to maintain data efficiently.
Designed and deployed Graphic visualizations with Drill Down and Drop down menu option and parameterized using Tableau.
Built, published, customized interactive reports, dashboards, and report scheduling using Tableau server.
Used Tableau to create action filters, parameters and calculated sets for preparing dashboards and worksheets
Utilized advanced Tableau features including calculated fields, parameters, table calculations, row - level security, R integration, joins, data blending, and dashboard actions.
Developed Tableau visualizations and dashboards using Tableau Desktop.
Created Tableau workbooks from multiple data sources using Data Blending.
Implementing PMI project management, Agile, and ITIL framework for IT projects

Confidential

Research/Data Analyst

Responsibilities:

Developed flowcharts, gant charts, tasks and WBS using Microsoft Visio, Project, and ServiceNow
Extract data from excel & access and import into Tableau to generate dashboard and visualization
Quality assurance testing of in-house software and ServiceNow production instances
Generated data visualization of metrics and KPI reports using Tableau
Managing data and generating reports using SAS, STATA, and SQL queries
Designed and analyzed surveys administered to over 3000 students each year
Writing grants, planning, implementing and evaluating Confidential research projects
Designed and managed course content in epidemiology and medical terminology
Testing and carrying out quality assurance of Confidential and online medical courses

Confidential, TX

Accreditation Fellow

Responsibilities:

Developed complex radar charts and prioritization matrix to analyze provision of Confidential services
Designed workforce development and quality improvement plan
Conducted workforce needs assessment and monitored quality measures
Designed and implemented Quality Management System using PDCA cycle
Used the workforce needs assessment to design staff curricular/ training materials and schedule

Confidential

Library Assistant

Responsibilities:

Used tableau to monitor data, inform decisions and communicate results of library usage
Performed alphanumeric sorting and filing tasks
Maintained book stacks, shelving, facing, shelf reading
Answered directional questions and referred patrons to appropriate personnel.
Conducted library programs and audio-visuals to train new employees.

Confidential

IT/Database Administrator

Responsibilities:

Developed Tableau visualizations and dashboards using Tableau Desktop
Built, published and customized interactive reports and dashboards, report scheduling using Tableau server.
Generated reports from the database using PL/SQL and SQL.
Integrating IT solutions to improve tracking of containers and updating clients of their shipment
Created profiles to restrict access to the database and carried out regular tuning, backup, and maintenance task.
Created and implemented database to store staff records and transactions with clients.
Developed GUIs for staffs to access database and develop reports

Confidential

IT Administrator

Responsibilities:

Worked with team of developers and designed, developed and implement a BI solution for Sales, Product, and Customer KPIs
Resolved SQL and multi-threaded server tuning issues
Generation and tabulation of reports using complex SQL queries
Word processing of proposals, letter headed memos and invoice using Microsoft office suites
Maintenance of computer hardware, software, and servers
Analyzed feedback from clients using survey data to generate charts and identified opportunities for improvement and growth

Confidential

Data Analyst & Research Assistant

Responsibilities:

Managed database at the community Confidential department.
Collected primary and secondary data and carried out statistical analysis using SPSS
Research publication and dissemination of Confidential programs
Managed database at the community Confidential department.
Developed IEC (Information, Education, and Communication) materials for Confidential programs

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