SUMMARY:

• 10 years of experience in Information Technology as Project Manager and Business Analyst in Healthcare, Finance and Insurance Company’s projects.
• PMI Project Management Professional (PMP) certified PMP#: 1813132.
• Microsoft Certified Technology Specialist in Project Management (MCTS 70 - 178).
• Excellent communicator; leveraged technical, business and financial acumen to communicate effectively with client executives and within cross functional teams.
• Several years of Project Management experience in the projects related to IT Infrastructure, Application development, Data warehouse and IT Operations.
• Experienced in managing projects with Waterfall and Agile SDLC methodologies.
• Created Project Plans, Work Breakdown Structures and Resource Planning for mid to large-scale, complex projects.
• Worked with PMO on developing a comprehensive strategy on managing multiple projects and Budget of mid-scale to large-scale projects.
• Experienced in working different SDLC methodologies such as RUP, Waterfall and Agile.
• Expert in organizing and managing End to End all phases of a project through the entire SDLC.
• Facilitated Scrum meetings and weekly status meetings for effort estimation and timeline and project issues.
• Managed/Planned project release and Sprints from requirement gathering and development to testing and Go-live.
• Led business partners in their areas such as training, testing, operational changes/plans, user acceptance testing and deployment to the field (global locations).
• Experienced in creating different plans such as Scope management, Time management, Cost management, Resource management and Communication management.
• Created and implemented processes related to workflow management and Change management according to PMP standards.
• Managed project teams and Vendor resources from onshore as well as offshore locations.
• Facilitated JAD sessions, and prioritized requirements using interviews, document analysis, and requirements workshops.
• Experienced in documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) and Created Business process models.
• Experienced in using different tools such as MS Project, MS Visio, HP Quality Center, Rational Clear Quest, Requisite Pro, Jira and Confluence .
• Strong understanding and educational background related to IT Infrastructure such as Network & Security and Routing/Switching .

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile/Scrum, RUP.

Project Tools/Software: MS Office, MS Project, MS Visio, HP Quality Center, Rational Clear Quest, Requisite Pro, Bugzilla, BaseCamp, Jira, Confluence, Microstrategy, VerionOne.

Operating Systems: MS Windows, Mac OS, Linux/Unix

Databases Understanding: MS SQL Server, MS Access

Languages Understanding: Java, SQL, .NET, HTML/CSS/XML

WORK EXPERIENCE:

Confidential, Irving, TX

IT Project Manager

Responsibilities:

• Working as Agile Project manager and managing/planning multiple projects of Enterprise Insights program.
• Oversee projects from all phases Inception, Elaboration, Construction & Transition.
• Planning and managing project Schedule and Sprints and Timelines using Agile tool VersionOne.
• Responsible for Resource planning and task assignment for the technical and analyst team.
• Managing ETL/Informatics and Microstrategy developer team, and created development timeline and release management plans.
• Managing Business analyst team, supported and helped them in getting requirements done and UAT of Microstrategy reports.
• Closely managing all data transfer to TeraData and helped in mitigating the risk/issues along with ETL developers.
• Working with business owners to develop project backlog and estimate the scope.
• Communicating project status and expectation to directors and business owners.
• Facilitating project meetings to discuss project progress and help team in solving issues.
• Identifying project risk and creating mitigation plans for them.
• Continuously working with business to make sure project is on tract and on scope.
• Overseeing the all aspect of project to make sure things are organized and smooth.
• Providing a bridge between technical and business team to keep project on track.
• Performs project evaluation review on weekly basis to assess how well the project is being managed.

Sr. Project Manager

Responsibilities:

• Worked as a Project Manager in Retrospective and Prospective ICD-9/ICD-19 Medical coding and IT application enhancements projects.
• Managed multiple projects at a time by following the standards of SDLC.
• Created project plans which included scope, schedule and resource planning.
• Created work break down structure and managed the production of the required deliverables.
• Controlled and monitored multiple projects on daily basis.
• Reported project progress to CEO and VPs through the status reports.
• Facilitated project meetings to discuss project status and project issues.
• Managed Change Request and updated project plans based on the changes.
• Performed risks analysis and developed a contingency plans for each project.
• Coordinated between project team and senior leadership to make sure project is on track.
• Supervised QA team closely to make sure project deliverable meet client needs.
• Worked closely with Clients and reported them project progress reports.
• Worked in cross functional team environment and coordinated with functional managers to utilize the resource at their best.
• Utilized and managed internal resources as well as vendor resource to accomplish project deliverables and monitored overall progress and use of resources.
• Conducted project evaluation review on weekly basis to assess how well the project is being managed.
• Managed project Closing and Client delivery also handled post production issues.
• Create and implemented processes related to workflow management and Change management

IT Project Manager

Responsibilities:

• Managed multiple projects in PMO environment, involved the implementation of new application Wynsure for AIG life and disability insurance business processes.
• Created and managed Work break down structure (WBS) for different releases.
• Managed budget and resources and assigned tasks to team members.
• Facilitated team meeting for project updates and planning.
• Managed and monitored Data Migration of existing AIG members' information to new application Data Base.
• Managed/Supervised functional requirements related to Data Mapping To/From Wynsure Application to Data warehouse.
• Strong background on System configuration/changes according to AIG insurance business rules.
• Managing and triaging Defects in HP quality center.
• Working with QA team for requirements document walk through and to review Test cases.
• Working closely with developer to explain the business requirements and validate their
• Travelled to AIG main office (Neptune, NJ) to work closely with stakeholder and analyzed the current business process and to identify gaps.
• Working closely with AIG stake holders and business experts to explain how system works today.
• Created estimation for functional solutions and discussed options with business owners.
• Worked with Solution architect to analyze the current and future application changes and create a solution for client.
• Given application demos to client business team.
• Worked closely with Infrastructure upgrade team to minimize the impact on Wynsure project.

Project Manager

Responsibilities:

• Managed multiple projects as related to prescription drugs claims processing, emergency coverage, AOR and NPI.
• Lead the project team including Architect, Testers and developers to complete analysis phase and related artifacts.
• Worked with Project team to manage timelines for Analysis and design phase of SDLC.
• Created project plans, timelines and work breakdown structure for entire project life cycle.
• Managed defect management and change control process throughout entire project.
• Facilitated JAR sessions and participated in Design working sessions with the architects, developers and testers.
• Created High level and Detail level requirements document and work with technical team throughout the release.
• Worked with solution architect to analyze Gaps before project kickoff.
• Created Requirement Traceability Matrix to track solution and test cases.
• Reviewed and approved the design and test case documents.

Project Lead / Analyst

Responsibilities:

• Worked on a multiple projects related to rollout of MNsure, the state of Minnesota Health Insurance Exchange.
• Managed and Worked on the automated process of Notifications for Individual Eligibility, Agent/Broker, Employer, and Financial invoices throughout the entire SDLC.
• Created release work break down structure and timelines and estimated work effort.
• Conducted daily status meeting/scrum and assigned task to the BA team.
• Managed team of business analyst, testers and developers.
• Involved in MNsure Program plan with State government which includes multiple projects.
• Create Notification template and gather data elements of notification.
• Worked with State of MN subject matter expert to gather notification language and legal reviews.
• Setup and conducted requirement meetings for notification functionality and created requirements artifacts.
• Create mapping spreadsheets for Notification variable data, which come though middleware integration layer.
• Review requirement documents with development and testing team.
• Used and managed SharePoint for organizing requirement gathering and artifacts management.
• Use JIRA for issues/Defects management.
• Ran SQL queries non TOAD for data analysis.
• Created Change Request and worked on their approval and implementation.
• Worked and managed a cross-functional team, including clients, developers, operations staff and other team members.

Project Manager

Responsibilities:

• Provided leadership and direction for the Solution Architect, development team to ensure that customer expectations are met.
• Estimated resource effort and created change order for the cost of new developments.
• Managed monthly releases by following Agile methodology and created timeline of different tasks for requirement, development and testing phases.
• Managed all the task/ code deployment in production and worked in fast-paced development environment with client and globally-distributed development and supported resources.
• Created projects plan on BaseCamp, logged bugs and issues on Bugzilla and managed them.
• Worked directly with AT&T to understand their business requirements and bring those requirements to life as web and mobile applications.
• Worked on employee’s point incentive and awards web applications and created business rules to manage and calculate participant’s awards online.
• Managed customer-specific troubleshooting of web applications by utilizing tech team and provided best/efficient services to ATT.
• Conducted daily scrum meeting and managed sprints.
• Gathered requirements from offsite client and created user stories and acceptance criteria.
• Created adhoc reports by running SQL queries as per requested by client.
• Managed and performed Content Management (CM) changes of AT&T web applications.

Project Lead / Sr. BSA

Responsibilities:

• Worked as Project lead with business analyst responsibilities on multiple functional tracks related to membership and billing/financial processes.
• Performed Project management roles and responsibilities as a team lead and created project plans.
• Analyzed project scope constraints and gaps to come up with Medicare and Medicaid requirements which involved many CMS and DHS files.
• Conducted kickoff requirement session to determine high level scope of the project and conceptual design.
• Worked along with Project Manager for task timelines and issues/gaps related to requirement phase.
• Worked on MS project to create reports and make updates of project activities.
• Conducted weekly team meetings for task status.
• Involved in creating project plan and work break down structure.
• Gathered requirements from the Business users and interacted with them on constant basis.
• Worked on CMS and DHS files processes and create requirements to migrate their functionalities into TMG FACTES system.
• Analyzed BCBSMN downstream system impacts once their mainframe will be no longer as source of record.
• Reviewed test plan and made sure that every requirement is tied with a test case.
• Worked closely with Data Warehouse team to gather data migration requirements.
• Worked with SAP (Financial system) expert to gather and manage the financial/billing requirements.
• Analyzed the functional gap between SAP (Financial system) with other downstream systems.

Business Analyst

Responsibilities:

• Created WBS and ensured that goals and objectives are perceived as attainable.
• Created and maintained channels to enable team members to do their work and assigned task to the team.
• Provided daily team status reports to the Business owner, Project executives & Team.
• Performed Requirements Gathering and Analysis, and ensured that contributors and all key stakeholders were satisfied.
• Coordinated with developer and testers for migration of EDI X12 4010 series to 5010 series.
• Performed GAP analysis of 4010 and 5010 EDI transaction using implementation guide to identify the changes in the segments and data elements.
• Gap Analysis of client requirements, generated workflow process, and relevant artifacts.
• Conducted testing on data & release, versatile in working with the EPO program manager,
• Worked on conversion of 4010 to 5010, 834 compliant transactions.

Business Analyst

Responsibilities:

• Worked on project related to ad hoc querying and reporting of data from the Corporate Risk Data Warehouse (CRDW).
• Worked closely with corporate stakeholders and investment bankers for detailed understanding of the opportunities for improvements of system.
• Created user stories and acceptance criteria of user stories.
• Responsible for Gathering Requirements from the Quantitative Risk Analysts (QRM Team) and Portfolio Managers to produce Business and Functional Requirements for a Risk Management Application.
• Responsible for creating business flow diagrams and sequential diagrams using MS Visio and using Unified Modeling Language (UML).
• Involved in preparing Test plans, Test Cases based on business requirements.

Business Analyst

Responsibilities:

• Created Use-Cases, User Interface documents and functional/requirements specification documents to document business needs.
• Gathered Requirements through interactions and meetings and periodic walkthroughs with potential users of the application.
• Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Involved and coordinated the tests with the QA team to verify implementation of new features and enhancements.