Accessibility Lead Resume
Falls Church, VA
SUMMARY:
Solutions oriented professional consultant currently focused on program design and implementation, strategic planning, product management, project management, Agile/scrum, human factors, usability engineering, user experience (UE) analysis and design, and accessibility and accessibility compliance in both public and private sectors. Recognized for high ethical standards in all work performed.
TECHNICAL SKILLS:
- DHS OAST Certified Trusted Tester V3.0
- Section 508 Testing Methodologies and Implementation Processes
- PMBOK Project Management (training in progress for PMP)
- Business Process Modeling
- Adobe Creative Suite
- Web Accessibility Toolbar (WAT)
- Inspect Object
- JavaFerrett
- Voice Over
- Android Accessibility
- MS Office Suite
- Adobe Professional
- SQL Scripts
- JIRA
PROFESSIONAL EXPERIENCE:
Confidential, Falls Church, VA
Accessibility Lead
Responsibilities:
- Including accessibility reviews in the agile development process, and requiring teams to provide appropriate governance documentation as required by the accessibility office.
- Increasing conformance to accessibility standards by coordinating testing and governance activities for five cloud “as a service” (aaS) offerings including a mobile platform, 25 Agile development tenant projects, and five custom development projects.
- Improving implementation of legal requirements and WCAG 2.0 accessibility standards by designing user stories from US government accessibility standards for agile development teams; user stories were distributed for use throughout the agency.
- Negotiating between accessibility and development offices to reach solutions for challenging conformance issues requiring long term strategies.
- Testing web and software applications for accessibility conformance to both US Government and WCAG 2.0 accessibility standards utilizing a government approved test process.
- Mentoring project and program managers, and developers on accessibility governance processes and development best practices.
Confidential, Rockville, MD
Section 508 Analyst
Responsibilities:
- Heightened visibility of accessibility program by establishing an accessibility program management office a US Federal government health services agency.
- Created and delivered mandated web - based accessibility and procurements certification training to selected staff as identified by the client. Training was approved for use within the department operating divisions and implemented as online training available in their online curriculum for procurement officials.
- Improved staff’s ability to provide remediation support by creating and delivering document accessibility and remediation training to staff and consultants. Training materials were distributed agency-wide and incorporated into agency training curriculum.
- Improved the user experience and reporting capabilities of the Right Now web request system and SharePoint accessibility training page by creating and delivering wireframes with updated designs.
Confidential, Arlington, VA
Management Consultant
Responsibilities:
- Collaborated with private and public sector clients and end user stakeholders to implement user experience design processes resulting in products with a reduced learning curve and efficient system and process operations.
- Increased internal awareness of accessibility requirements by creating accessibility wiki.
- Supported internal proposal projects, provided accessibility support and usability input for SharePoint portal design.
Confidential, Falls Church, VA
Sr. Consultant
Responsibilities:
- Provided user interface design and human factors consulting services to various private and public sector clients.
- Improved user experiences for portals and legacy system transformations. Delivered wireframes, conducted usability tests, defined user profiles, participated in collaborative design sessions, performed task analysis, created storyboard/requirements matrix and.
- Increased awareness of accessibility requirements for legacy products, by providing outreach support to development teams. Reduced defects and elevated user satisfaction of products
Confidential, Arlington, VA
Responsibilities:
- Human Factors Engineer for Government Agency: Delivered ergonomics checklist, human performance modeling synopsis, Section 508 test plan and approach, defined usability requirements.
- User Interface Designer for Telecommunications and Marketing Company: Improved user experience of existing and new user interfaces for millions of users with innovative design enhancements. Products included Screen Name Services, Toolbar and Instant Messenger.
- Usability Engineer for Government Agency: Streamlined software development processes by providing project management support and UI design services. Increased user satisfaction by 65 percent of work assignment tool through implementation of user centered design process, including usability testing, user interface design, defining standards and Section 508 compliance.
