SUMMARY:

• Certified PM with over 10+ years of experience providing concurrent full life cycle project management over large - scale IT implementations from cradle to grave.
• Detailed - oriented professional with expertise in Program Administration, Project Management, Agile/Scrum, Information Management, Ecommerce, Content Management, Business Communication, Sales Support, Audit Readiness, Quality Assurance and Marketing.
• Highly experienced and innovative Ecommerce Retail expert with a superior record of Internet revenue generation and customer service.
• Exceptional expertise in content management, custom website, and marketing.
• Experience in applying the most current creative visual techniques to optimize product visibility.
• Developed e- commerce products allowing websites to accept online payments and established credit relationship up to $10M.
• Deliver Agile/Scrum projects that provide exceptional business value to users. Managed end-to-end development and deployment of software and web delivery projects with in-depth understanding of the complete SDLC processes with cross-cultural teams of up to 120+ members.
• Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
• Defined processes and tools best suited to each project. Moved between Agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Accomplished leader capable of delivering large-scale software and web development projects on time within budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Lead all Sprint related ceremonies ( Daily Stand Up, Backlog Grooming, Sprint Planning, Estimation, Demo, Retrospectives)
• Trained and coached Product Owners and Stakeholders regarding the Agile approach.
• Achieved an 85% sales increase by collaborating with marketing on release rollout and e-commerce deployment of new technologies plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

TECHNICAL SKILLS:

• Windows XP
• Windows NT 4.0
• Windows 95/98/2000
• DOS 6.2
• Unix
• Linux
• SQL
• Retina Network Security Scanners
• Anti-Virus
• Norton
• Symantec
• VPNS
• Routers
• Firewalls
• Sever2010
• Oracle
• MS Access
• Lotus Notes C++
• Visual C Sharp
• Perl
• VB
• Java
• ASP
• ASP.NET
• xml
• Siebel CRM
• Test Director
• Rational Clearquest/Clearcase
• QA Director
• QA Run
• Remedy
• Quality Center
• SharePoint
• MS Project
• Primavera
• Adobe Acrobat
• Workday
• JIRA Agile
• Microsoft XML Core Services (MSXML)
• Microsoft Commerce
• Server2000
• MS IIS
• Web Browsers
• HTML
• TCP/IP
• JavaScript
• NET
• MS Project
• MS Visio
• MS Office
• MS Project
• Visio J2EE
• Foresight
• PMBOK Methodology
• QA Connector
• Selenium
• VersionOne
• Rally
• Kanban
• Confluence
• Shopping Carts
• E-Payments
• Shop sites
• Dreamweaver
• E-Commerce
• Clarity
• WebLogic Server
• Maximo. Mars
• GMars

EXPERTISE AREA:

• SDLC Waterfall/V Methodology
• Project Management- PMO
• Product Management
• Portfolio Management
• CRM- Salesforce- Saas
• E-Commerce
• Procurement/ Inventory Management
• Change/Release Management
• Custom Software Development
• Agile/Scrum Principals
• Enterprise Implementation
• Risk Management
• Supply Chain Management
• Conflict Resolution
• Estimation
• Story Based Development
• System Migrations/ Integrations
• Requirement Definition
• Sprint Planning
• Business Continuity/ITLL
• Project Scheduling
• PCI/Compliance/ Auditing
• Cross Functional Leadership
• Project Budget/Cost Control
• QA/Testing
• Marketing/ Tech Writing
• Kanban
• Vendor Management

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager/ Scrum Master

Responsibilities:

• Led and manage end-to-end SDLC from start to finish for the Enterprise IT organization within the Lights On, Customer, CIS, Security, Back Office, Front Office and Business Intelligence portfolios.
• Responsible for guiding the planning, tracking and day-to-day activities of cross functional teams during its transition from Waterfall to Agile methodologies.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 40% and the quality of deliverables by 60%.
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 52 major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress

Confidential, Kennesaw, GA

Senior Project Manager/Scrum Master

Responsibilities:

• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT projects.
• Lead development of Ecommerce website interfaces for enterprise systems. Maintain knowledge on latest technologies for website development.
• Reduce overhead and infrastructure costs by 38 percent by consolidating and deploying 10 legacy applications to cloud platforms such as Google web services and Salesforce.com.
• Successfully migrated more than 100 projects from Waterfall to Scrum within 24 months for Celtic Testing clients using Jira, Quality Center and Kanban technologies.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Taught the team to create clear and concise epics/stories.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
• Facilitated Scrum of Scrum for offshore teams in India.
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 48%

Confidential

Senior Project Manager/Scrum Master

Responsibilities:

• Provide project lifecycle leadership on concurrent large global enterprise IT implementations with budgets 20M and over.
• Manage cross functional teams in a matrix environment focus on transition of client from solutions implementation to client support in a virtual environment.
• Planned and managed work activities of various software development/test teams working in conjunction with business teams to develop web portal and on boarding client for Managed Print Services. Developed and followed agile project management plan (Agile Ceremonies).
• Facilitated build requirement log (product backlog) with cost estimates and priority.
• Conduct Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Determine the team capacity (velocity) from historical data. Created work break down structure (user stories) and corresponding activities (tasks).
• Monitored project progress and reported status to stakeholders. Identified and mitigated team’s risk and impediments (blocking issues and critical defects0 on a daily basis. Worked with Senior Management, Business and Release Management to understand the vision of the product, prioritize and develop software release planning. Communicated the progress to senior management through Burn down Charts, monitored quality through metrics and mentored team using project management processes.
• Directed global rollouts of new software and systems Implement & Managed Print Service projects simultaneously on time and within budget using the Rally Agile Tool.
• Responsible for SDLC of a Java/Webster portal and PeopleSoft Inventory initiative a subset of MPS, PeopleSoft Inventory using PeopleSoft v9.1.
• Responsible for implementing Workday Cloud based HCM and Financial Management solution to capitalize on workforce talent and governance.
• Upgraded Maximo texted based reporting to GMARS
• Facilitate sprint planning, retrospective, demos, daily Scrum meeting and monitored backlog to ensure the team adheres to its chosen process and remove any impediments.
• Create Statement of Work, Business Continuity Plans, review Request for Proposals and manage Service Level Agreements supporting business goals in collaboration with senior management and stakeholder.
• Led focused project teams in the configuration and customization of Salesforce.com and other SaaS applications.
• Integrated data into Salesforce from multiple sources by using data loader. Experience architecting and building solutions within the Saleforce portal.
• Articulated project goals and scope, translated business needs into technical terms, prepared detail user stories using Rally and instilled shared accountability for achieving project milestones.
• Resolve numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Create and deliver executive level status presentations to VP’s and CIO’s using Visio, PowerPoint and Excel developing the project roadmap.
• Responsible for managing relationships and coordinating work between vendors, sub-contractors and different teams at different locations virtually.

Confidential, Atlanta, GA

Senior Project/Product Manager

Responsibilities:

• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT projects.
• Managed PeopleSoft projects in collaboration with the Auditor-Controller Executive Officers, Human Resource Director, to satisfy the business needs for HRMS, Benefits Administration, HR and Payroll, Time & Labor.
• Guided teams in the development of relational database management systems (RDBMS) improved the consistency, recoverability and accessibility of data.
• Managed technology projects in support of business initiatives utilizing matrix IT resources in an agile/ Kanban environment.
• Lead EDI and Workday software deployments for several internal large scale software clients focusing on content management.
• Responsible for gathering business requirements via JAD sessions, writing technical specifications, scoping releases, managing development and release cycles and coordinating releases with other departments such as Marketing and Quality Assurance.
• Launched new ERP systems, upgraded product with new features improved interface and increase security.
• Managed large-scale initiatives involving the transition of programs to new platforms and the merger of systems from acquired client companies. Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $750K under budget.
• Responsibilities included release management, project management, quality assurance, risk management and change management.
• Implemented new artifacts to ensure change management and communication across impacted areas were successful identified and managed. Drove various process improvements that reduced the number of releases by 50% lowered risk and maintained quality, functionality and time to market.
• Served as Scrum Master for the HR/Payroll team integrated Return on Investment tool, which increased sales by 30% for Ceridian’s HR/Payroll products. Managed selection of Serena Release Manager to plan and manage releases into multiple environments with traceability and visibility removing extensive manual work.
• Facilitated sprint planning sessions, review, demonstrations and retrospective, held daily scrum meeting to ensure that team adheres to its chosen process and remove any impediments working close with the development and testing team.
• Maintained the project backlog for development of the HR/Payroll Product Management portal.
• Directed the coordination of all implementation, upgrades, new releases, bug repairs and change request projects.

Confidential, Norcross, GA

Project/Product Manager

Responsibilities:

• Led strategic enterprise-wide projects using Agile/Kanban and PMBOK Methodology.
• Managed product and project feasibility matrix, which led to a decrease in product, designed errors by 37%. Facilitated initial scoping to further enable business strategy.
• Managed the development of On-line Retail Payment product for Retailers and the Airline Industry using the Automated Clearing House processing in a .Net environment.
• Agile and Extreme Programming -lead sprint planning sessions, demonstrations and retrospective using Rally and Jira technology.
• Facilitate meeting to ensure that team adheres to its chosen process and remove any impediments.
• Responsible for Road Mapping outlining the short term, mid-term and long term goals.
• Responsible for managing relationships and coordinating work between vendors, sub-contractors and different teams at different locations.
• Conducted mass user interviews and gathered business requirements using JAD sessions with SMEs, Fund Managers and Portfolio Managers.
• Led development of a web-based problem tracking system for the data warehouse project management group that significantly improved issue resolution, communication, ownership and timely resolution using the Agile Methodology three week sprints.
• Developed, updated and maintained all technical and product information guides, made recommendations for enhancement, scheduled meeting with internal and external clients as needed to stay abreast of clients’ concerns.
• Directed the coordination of all implementation, upgrades, new releases, bug repairs and change request projects for PCI.
• Led successful server gateway integration for two financial with over 100 commercial websites.
• Managed the development of e-commerce product that allowed the airlines to accept e-check online payments via a check resulting up to 5M per month in revenue.
• Reduced time to market from 18 months to 3 months, improved quality by over 500%, increased productively by at 30% by successfully releasing enterprise wide lean Agile methodology. Continuous improvement programs, upgrades of tools and technologies, mentoring and motivating employees