SUMMARY:

• Twenty years diversified experience in IT Environment. Emphasis placed on client relationship, Purchasing Lead, IT Manager, Financial Reporting, Service Desk Manager, Project Management and People Care.
• Vendor Management and Financials
• Purchasing Lead
• Implemented IE7 & 8
• Microsoft Office 2007
• Operations Manager
• Implemented Windows 7
• Infrastructure Purchasing Manager/RPF’s
• Telecom and Data Center Experience
• SAP Implementation/Financials
• Managed IP Telephony Project for Xerox in Rochester, NY (for all Xerox sites)
• Migration Projects
• HP PPM Tool
• Aircraft Manufacturing (7) Experience
• Help Desk/Customer Service Manager
• ITIL Suite Project
• Health Care Projects (FACETS, Sybase)
• Contract Management/Negotiation
• Data Warehouse Projects
• Oracle Suite Implementation Project
• SharePoint Implementation
• Customer Relationship Experience
• Off - Shore Experience
• Construction Experience (Accts Payable Supervisor/Purchasing Lead/Bids Coordinator.
• Quality Center
• Project Management, Process Management, Accounts Payable, Accounts Receivable, General Ledger, P&L, Budget, Outlook Forecasting, Financial Reporting, RFP’s, Vendor Management, Customer Management, Lease Contracts, Lease/Buy Analysis, Data Management and Managed Teams/Hardware NT Servers, Mainframes and Unix. Microsoft Project, Server and Office.
• Visa, GCC, Global Purchasing, GSMS, Confidential, CIE QMS Process, PIV, PreSage, Leasing Process, MG, People Care, Sarbanes Oxley Project, and Evolve for Projects, Sift, Yellow/Green Belt Six Sigma, IP Telephony, Primavera, SAP, SDLC Methodology, Clarity, Cisco Routers, Oracle, and Sarbanes Oxley Projects. Our project for the Data Warehousing systems targeted at least three different types of applications: personal productivity query and reporting planning and analysis
• The Data Warehouse Project was implemented to support strategic decision making.

PROFESSIONAL EXPERIENCE:

Confidential, High Point, NC

Senior IT Project Manager

Responsibilities:

• Responsible for the successful completion of projects assigned while meeting desired goals on project metrics including budget, scope, schedule and quality.
• Provides project leadership and/or technical guidelines to the team.
• Establishes goals and task assignments.
• Develops project plans, time and resource estimates, and sets priorities within the team using appropriate tools and processes.
• Provides instruction; directs and monitors progress.
• Involved with project and resource coordination with other project team leaders and managers.

Confidential, Greensboro, NC

Consultant/ Program Senior IT Project Manager

Responsibilities:

• Responsible for the successful completion of a Design and Recommendation for their Project Server and conduct meeting desired goals on project metrics including budget, scope, schedule and quality. Also help with below items on projects.
• Provides project leadership and/or technical guidelines to the team.
• Establishes goals and task assignments.
• Develops project plans, time and resource estimates, and sets priorities within the team using appropriate tools and processes.
• Provides instruction; directs and monitors progress.
• Involved with project and resource coordination with other project team leaders and managers.

Confidential, Greensboro, NC

Senior Project Manager

Responsibilities:

• Responsible for the successful completion of projects assigned while meeting desired goals on project metrics including budget, scope, schedule and quality.
• Provides project leadership and/or technical guidelines to the team.
• Establishes goals and task assignments.
• Develops project plans, time and resource estimates, and sets priorities within the team using appropriate tools and processes.
• Provides instruction; directs and monitors progress.
• Manager financials and Status Reports (Executive and Weekly)

Confidential, Nashville, TN

Senior IT Project Manager

Responsibilities:

• Doing 7 Million mailings, 255 + Apps upgrades, reports, and updating 9,000 documents. I'm working with an Off-Shore team in India, plus team on-site in Nashville, TN.
• Accountable for the delivery of projects on time, on budget, and on target.
• Managed release implementation for bundle releases into Production, Medicate /Medicare which would involve many different applications and hardware, also working with many Tech Resource Teams.
• Require to make difficult decisions, take ownership and drive the project, ability to work under pressure, multi-task and always work on the behalf of the Clients.
• Work with the Development Team using the Agile Scrum to work with them to reach a common goal, to increase speed and flexibility base on case studies for the project.
• Facilitate project team through the definition of scope, requirements, and design.
• Responsible for authoring (using input from project team) required project documentation, including scope document, design document, and implementation document.
• Responsible for facilitating the Migrations and Decommission of applications/servers and working with LOB (Line of Business).

Confidential, Chattanooga, TN

Senior IT Project Manager

Responsibilities:

• Accountable for the delivery of projects on time, on budget, and on target.
• Managed release implementation for bundle releases into Production, which would involve many different applications and hardware, also working with many Tech Resource Teams.
• Managing the FACETS, Sybase, Infrastructure Projects, Data Warehouse, Telecom, Security, Windows 7, IE8, and MS Office 2010 Project, Including 64 Bit
• Conducted a Proof of Concept with Microsoft to help the building of Images for current Hardware and Future Hardware, best practices on deployment, Create Testing Environments, and Training Documentation. Medicate /Medicare Projects Conducted an Alpha Group and Beta Group Roll-out.
• Require to make difficult decisions, take ownership and drive the project, ability to work under pressure, multi-task and always work on the behalf of the Clients.
• Facilitate project team through the definition of scope, requirements, and design. Responsible for authoring (using input from project team) required project documentation, including scope document, design document, and implementation document using the Agile and Waterfall Methodologies as the project dictated.
• Responsible for facilitating the WBS process and translating WBS into an MS-Project project schedule, detailed to an 8/80 level of granularity. MS Project, PPM Tool and SharePoint.
• Responsible for facilitating the Migrations, Decommissions of applications/servers and working with Stakeholders and Business Units for identification of data.

Confidential, Columbia, SC

BCBSSC/Account Senior Project Leader

Responsibilities:

• Commercial PMO and General and G&A PMO, which provides project management for all projects for My Health Toolkit, My Insurance Manager, BlueSquare, Blue Choice, InStil, Medicare, Medicaid, Health Net, Health Care Reform, QBlue, NASCO, Clarity, PGBA (TRICARE), SharePoint Project, Companion P&C, Companion Life, Financials, HR and BCBS Michigan for internal infrastructure projects for customers in the HR, Finance, General Services, Date Warehouse, Release Management (Bundle Moves),and Legal departments of the company, and also for all projects for the I/S division.
• Responsible for all customer/vendor management, project management activities in a matrix project environment utilizing waterfall/PMBOK-based methodology.
• Generate and analyze statistical data reports for the CIO and Senior Management.
• Accountable for the delivery of projects on time, on budget, and on target, using the Agile Scrum and Waterfall Methodologies….
• Managed release implementation for bundle releases into Production, which would involve many different applications and hardware, also working with many Tech Resource Teams.
• Facilitate project team through the definition of scope, requirements, and design. Responsible for authoring (using input from project team) required project documentation, including scope document, design document, and implementation document.
• Responsible for facilitating the WBS process and translating WBS into an MS-Project project schedule, detailed to an 8/80 level of granularity. MS Project Server, MPS, Access Status Report Database.
• Responsible for facilitating the Migrations and working with Stakeholders and Business Units for identification of project dates and deadlines.
• Responsible for coordination of customer testing, with the assistance of a Test Analyst on larger projects.
• Responsible for scheduling, facilitating and recapping project team meetings.

Confidential, Jacksonville, FL and New York City, NY

AVP/Project Manager/Program Manager

Responsibilities:

• Created project plans, managed the project schedule, develop scope statements, risk and issues spread for Service Management Workstream, Communications Workstream, GSM Release 0.6 Project, Confidential Projects (help with the testing and deployment) SharePoint Project, and GSM Release 0.8 Project.
• For each project, ran project status meetings, status reports, created contact list, communications plan activities weekly list, update GSM PMO Slides, Merrill Oracle, and dashboard weekly update. Vendor Governance researching each contract, doing due diligences, getting detail information, creating spreadsheets.
• Set up meetings with the Contract Owner and Vendor to go over how each contract affected them with the GSM Changes.
• Responsible for facilitating the Migrations and working with Stakeholders and Business Units for identification of project dates and deadlines.
• Responsible for leading all aspects of process analysis and improvement projects including acquiring and quantifying project requirements, developing and maintaining the business case, and managing clients’ expectations.
• Responsible for delivering successful project implementation to Lead and help their clients most significantly through: business functionality, project delivery, business case achievement, retirement product upgrades projects, investment product upgrades projects, change management projects and risk management.

Confidential

Project Manager

Responsibilities:

• Lead the requirement gathering and design for ITT, managed projects using the PMO Process, creating workbooks, scope statements, risk plans, project schedules, contact list, communication plans, etc.
• Created, assigned and tracked each TPR through closing while following SOX Process, TPRS for product defects, configuration issues, new requirements, enhancements and reports.
• Reconciliations and System Testing. Remedy Implementation for the TPR Process for handling of all configurations, errors, program defects, new requirements, creation and updating of reports, new security and miscellaneous issues.

Confidential, Webster, NY

Project Manager

Responsibilities:

• Managing ISR (Infrastructure Service Request) Projects for the SED Org to handle ISR project request that come through with Firewall Installs, Decommission ones, purchasing firewalls, ordering, BRI, PRI, MB Lines, TI Lines and working with MCI on ordering Routers and circuits.
• TAR in various Engineers and MCI WAN Engineers, to deliver Confidential Standards of delivering Leverage Network Capability Engineering to bring American Products and services to the customer.
• Gathered and qualified requirements to accurately route and manage projects throughout the Infrastructure of Confidential, Confidential SMC’s and kept Confidential Security Compliance intact.
• Release Management on moves with hardware and software in to Production.
• Work with Confidential Projects with the testing and deployment as the Project Manager and work with the team on the design and configuration at a high level on the project.
• Worked on 11 Projects at a time, creating Project Workbooks for each project, using the CIE QMS, Best Practices, GSMS, TimeTrax, Evolve, Global SED Database, PIV Projects and Status Reports.
• Worked with India Team, Brazil Engineer Team and other locations, with their timeline.
• Managed 27 Infrastructure Projects and Remediation Projects.
• Managed projects of UNIX, Client/Server, Risk Management, MIS and Sarbanes-Oxley Audit Project for all of Xerox.