SUMMARY:

• I am a positive, organized, always optimistic, forward - thinking solutions-driven leader, mentor and coach of successful teams. I know that projects require good leaders. I intend to be great at leading and developing achievable and executable solution that exceeds expectations. I am a PMI certified Project Management Professional (PMP 2005, 2009, 2012) with 20+ years of professional experience. My success includes roles as both a network engineer and Project/Program manager; leading IT (infrastructure, app development, and security), business, engineering, and product development/manufacturing projects, within that fields of pharmaceutical, healthcare, banking, finance, telecom, transportation, education, and real estate.
• My positive performance-driven approach, along with my ability to coalesce business, IT, finance, and security; allows me to formulate a clear, realistic and achievable strategy for leading a team towards success.
• Currently developing of my first PMO development book; a first, that focuses on the visual representation of structure, reason, guidelines, organizational adaptation/mapping, processes, procedures, tools, techniques, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Manager of Projects/Financing

Responsibilities:

• Develop roadmap to align business strategy, operational management, governance, and project management success.
• Drive the development of realistic and achievable performance metrics and milestones; integrating projects for business operations, IT, security, and finance, to achieve the organization’s strategic goals.
• Reviewed and analyzed projects/programs and/or operations requirements development and management, project/program planning/execution, rigor and artifact selection, communication planning, risk management, roles & responsibility, WBS (work breakdown structure), vendor selection & management, contract development & management SLAs, budget planning & cost management, resource allocation & management, team development, stakeholder management, capacity & demand management, etc.
• Create and manage RAID logs, status reports, scorecards, executive summary, lessons learned, etc.
• Lead transformation management (US): Business analysis, requirements development, business operational roadmap for new producer/importer of Tequila (Jalisco Mexico):
• Provide guidance in the development of US import strategy, operational planning, Mexico/US distribution
• Advise in meeting Mexican CRT/US regulatory compliance, retail and on premise sales, marketing (celebrity, social media, guerilla, etc.), project financing, new product development, etc.
• Lead in the planning, application development, services procurement, and financing, of new cloud-based application for mobile devices focusing on the insurance, hospitality, and Real Estate industry.
• App Develop business requirements, roadmap, project planning, risk management, budget & cost management, team and stakeholder management, governance, policies/procedures, regulatory compliance, marketing research & strategy, vendor & partner management, infrastructure, and application planning, implementation and certification, with the core focus on IT security

Confidential, Lake Forest, IL

Sr. Program Manager

Responsibilities:

• Lead team to design, develop, test, validate, and certify 1st R&D lab Virtual Recovery of Archive System (VRAS) for Pharma Instrument PCs (8-site 4-continents: Australia, Italy, India, North America)
• Manage global stakeholders, conduct weekly stakeholder meetings, provided weekly status reports and updates, etc.
• Develop budget for submission and approval to business review unit.
• Manage budget, including estimated resource planning, allocation, cost, utilization, schedules, etc. versus actuals per invoices, POs, etc. utilizing both accrual and cash basis. Included both HR and product assets managed.
• Employed Clarity PPM for all resource management, scheduling, budget management, planning, etc.
• Develop Excel-based document for identification of assets associated with the development of Confidential intellectual property, globally.
• Lead global effort in developing a assets and artifacts to identify, secure, protect, backup and archive Confidential
• (Pfizer) R&D Lab Data intellectual property (IP) to achieve future-proof availability, accessibility, and fully functional environmental restoration for FDA audit request. Comply with cGxP and GAMP 5.
• Validated P2V/V2P Data Backup, Recovery, Archiving, and Restoration, IDM/SSO, Data protection (encryption in transit/at rest), threat management (Cisco ASA), data migration, audits, password mgmt., application normalization, disaster recovery, business continuity,

Confidential

Responsibilities:

• Quickly perform interviews and intense analysis of status, performance, stakeholders, obstacles, constraints, failure, successes, etc. and expedite re-writing of an accelerated plan for execution to meet original delivery date.
• Continuously proactive in communicating all planned and expected activities to all key and critical stakeholders to avoid “last minute” surprises, with an understanding of what they need to expedite and execute in quickest manner.
• Develop and publish the project execution plan and holding frequent session updating and informing the team of modification, changes, and updates, along with their input that will further increase efficiency and avoid delays.
• Daily meeting, End-of-day status reports and condition of performance.
• Team assignments, protocols, processes, and procedures for submission, updates and/or revisions prior to publish.
• Standardization of meetings, report formats, risk items, escalation, follow-up, etc.
• Weekly stakeholder reporting for all projects.

Confidential, Chicago, IL

Program Manager/ Portfolio Manager

Responsibilities:

• Provides program/portfolio demand management, capacity management, (project and program specific planned/actual/remaining effort hours, cost, score, availability, cost center, impact, risk, contract, skills, etc.)
• Project/program/portfolio EVM (coach project/program managers on KPI identification, resource management, metrics tracking and referencing up through portfolio. Key when tracking AC, CPI, SPI, CV, SV, EAC, ETC, VAC within project/program and aggregated within portfolio and further aligned to corporate objectives
• Portfolio Risk Management (Project/Program risk ID/rank/probability/status/trend/impact/actions/assigned estimated cost if realized to project/ program and other projects within portfolio). PV/AC Program Status, trends, etc.
• Provide project/program/portfolio financial health (scorecard, status trends/delta/projection, budget, expense/trend/delta, projections, variances, shortfalls, resource id/contract term/cost/skill/rate/project/balance/, etc.)
• Implemented PMO platform for multiple clients (Primavera, CA Clarity, Project Server, SharePoint, Portfolio Server,)
• Initiate funding due diligence process; which include financial health review (income statement, cash flow, balance sheet, etc.) industry analysis, marketing strategy/market share, growth projections, return on invested capital (ROIC) shareholders, board of directors, org structure, ROIC, use of funds, asset values & liquidity, project plan, timeline
• Led a team to design, plan, implement a global WAN project (provision, image, install, secure, net mgmt., etc.).
• Recommend funding type (LOC, 144a note, secured (UCC filing), debt/equity, A/R, hybrid, etc.)
• Create and managed program dashboard, project status, risk/issue logs, cost/schedule, technical and stakeholder meetings, budgets, vendors, procurement, client communications, and change management process/procedures.
• Developed business requirements, charter, plan, scope, schedules, estimates, resources, risks, communication, M&A, etc
• Chaired Project Management Steering Committee and a member of Directors Advisory Board

Confidential, Madison, WI

Program Manager/Sr. Project Manager

Responsibilities:

• Take over high-visibility “in-flight” distressed program for UW Health in Madison WI, affecting more than 17,000 members. Program included: Enterprise NeXus/NetScaler core Data Center upgrade, AirWatch mobile device management, Email migration from GroupWise to Exchange/Outlook (affecting 17K), end-user application training (~4K) and readiness, Go-Live command center planning and execution, MS Office 2010 rollout, and Identity Management upgrade within AD environment. Create executive dashboards, status reports, managed all project meetings, risk, issues, vendors, contracts, budgets, lessons learned. etc.
• Develop requirements (non-existing), conduct stakeholder meeting, create document asset and artifacts, conduct review and approval sessions, attain consensus on in/out of scope items, obtain approvals and in corporate in project planning.
• Create program schedule of all identified projects (integrated as sub-projects, including tasks, work packages, hours, resource assignments, costs, variance, dependencies, contingencies, documents, links, etc.
• Create project plan, including plans for determining rigor, required document assets (risks, communication, scope, etc.)
• Develop Risk Plan which included, risk identification, qualification, quantification, mitigation, escalation, auditing, etc.
• Manage all meetings. Assumed responsibility, established positive rules of engagement for team participation, team-focused and supported communications, resolution directed discussions, activity/assignment for resolution, planned due dates and/or expectations.
• Lead team to take over unsuccessful vendor email migration project. Trained team members on how to approach problem resolution. Lead team to develop testing logic and testing methods. Lead team to develop a testing procedure to verify and validate the injection of NetMail archive data into the Exchange/Outlook
• Build training and lead team in development of the training program to provide training to ~4000 end-users over the course of 2-months.
• Lead team to develop and execute Go-Live post-migration command center. Build team and achieved consensus of cross-organizational and cross-departmental stakeholders. Developed processes, procedures, staffing, call handling, call identification and management, capacity management, facilities readiness, volunteer scheduling, operations management, incident management, callback management, problem resolution and prioritization, Onsite “champion”, “super user” support call handling/management, catering, etc.
• Lead team to upgrade Data Center. Upgrade to latest Cisco Nexus products while decommission 7K/6K/5K series products. Design, plan, install, configure, test, validate, integrate, parallel process, release,
• Developed task management processes and procedures for all projects under the program. Developed and managed project calendar, resource availability calendar, training program and scheduling, command center volunteer signup, command center team assignment/signup, volunteer scheduling, secure location, site preparation, catering, etc.
• Held weekly meeting with all project teams to review status/tasks/risk/issues/escalation/performance, etc.
• Held cross functional meetings with Infrastructure/Application/Security/ etc. to refine plan and identify risk/issues
• Worked with email migration team to identify task, interdependencies, responsible resources, timeline, risk, issues, etc.
• Work with network infrastructure teams to review design, interdependencies, staging, configuration, testing, change control and communications, identifying task, responsible resources, timeline, risk, issues, go-live and back out plan.
• Work with Info Security group to identify internal and external risks associated with integration of new hardware and software applications, implementation of application changes, and re-enrollment of enterprise remote access devices.
• Conduct “Lessons Learned” which includes both individual and group sessions. This document provides both the perspectives from key contributors, as well as a comprehensive perspective from the various teams.
• Attend and report progress to organizational executives, (BOD, CIOs, CEOs, Chairman, Vice Presidents, etc.)

Confidential, Mettawa, IL

Program Manager/Sr. Project Manager

Responsibilities:

• Co-managed high-visibility program to separate the hardware and applications infrastructure component of a $39B divestiture of credit card business (and all associated technology in infrastructure and applications) and delivery to a new owner ( Confidential )
• Manage 28+ workstreams; 50+ project managers, 20+ technical leads; involving 90+ projects, also acting mainframe PM.
• Chaired weekly program meeting including; corporate executives, directors, program managers, work stream managers, project managers, and technical leads, comprising nearly 130 participants)
• Developed interactive SharePoint site for program communications and collaboration: capture and publish project metrics, provide past/current/projected program status and performance (CPI, SPI, EAC, ETC, VAC, etc.), project assets and archive repository, board reviews, rigor, approvals, audits, plans, schedules, guidelines, requirements, program/project dashboards & scorecards, guidance & training, risk/issue impact/status/resolution, program executive summary, program mapping, capacity/resource management, etc.,
• Held weekly meeting with all workstreams and project managers to review status/risk/issues/escalation/performance, etc.
• Held cross functional meetings with Infrastructure/Application/Security/ etc. to refine plan and identify risk/issues
• Worked with application teams to identify task, interdependencies, responsible resources, timeline, risk, issues, alt plan
• Work with infrastructure teams to identify task, interdependencies, responsible resources, timeline, risk, issues, alt plan
• Work with Info Security group to identify task, dependencies, risk, issues, and develop processes/guidance for compliance
• Manage program and project level Risk and Issues including leading quarterly risk certification
• Manage project compliance (review, score, guidance, report, etc.) developed procedures/processes for project governance
• Manage the program plan including all Infrastructure and Applications project tasks/dependencies/baselines, etc.
• Lead and provide guidance to Workstream and PMs on building project plans, WBS, reports, risks, rigor, compliance, etc.
• Work with both Infrastructure and Application stakeholders to understand interdependencies, identify cross-dependencies, build and baseline master /program plan, build program timeline, identify risks, identify infrastructure/application milestones and key tasks, governance, communication plan, go-live schedule/calendar, change management process, etc.
• Collaborated with Confidential members to develop method for managing TSAs (transitional service agreements) - Define TSAs, map TSA to project, create metrics, status, develop governance-process and procedures.
• Product Program Level Weekly consolidated status reports and Executive Summary
• Provide PM assistance on Mainframe Transition to Confidential

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

• Merger integration of 4000+ users onto new banking platform
• Coordinate, organize, manage, and lead team discussion to understand organizational structure, merging technologies, line of business, roles & responsibilities, function, attrition, departmental and functional duplication and overlap.
• Develop cross-organizational mappings based on function, role, line of business, and business units,
• Organize, group, and publish document: LOB, BU, team, dept./workgroup integration assets, users, technology platform, ownership, cost center, dept. and functional use applications, etc.
• Identify stakeholders and establish a department “Champion/lead” as part of my team to execute and report as instructed.
• Use MS Office and SharePoint to develop processes and tools for team collaboration and interaction within US & Canada.
• Work with Project Managers to develop/design a common format for communicating meaningful and easily understandable program status, success, issues, etc. to the BMO/Harris organization.
• Develop and create SharePoint workflow for Change Management system including; requirements, process, procedure, interactive SharePoint data capture forms, lists, diagrams, logs etc.

Confidential, Chicago, IL

Sr. Project Manager/Program Mgr.

Responsibilities:

• Selected as the 4th project manager to deliver a highly-visibility distressed project within 1-year, managing budgets totaling almost $7M,
• Led efforts to include 120+ locations on 5 continents (locations: Europe, India, Japan, China, Singapore, Australia, Canada, and the US), involving 11 regional managers, 50+ local resources, international procurement and shipping, etc.
• Designed and administer SharePoint collaborative environment for managing WAN Acceleration and Optimization project/program as well as; day to day status, performance, risk/issue resolution, completion, metrics gathering, etc.
• Create, populate, and update SharePoint (Web Parts, list, libraries, discussion boards, RSS, policy, security, etc.)
• Develop SharePoint for collaboration and interaction between project teams, and collection of project documents from 120+ sites globally including; Europe, India, Japan, China, Australia, Canada, and the United States.
• Developed and provide weekly, monthly, and quarterly reporting on Project performance (PV, EV,SPI), monthly & weekly Cost Management (CPI, ETC EAC), weekly IPLC documents, weekly Resource utilization
• Utilize MS Project to developed Master project plan for deployment to more than 120 sites around the world
• Lead Riverbed Steelhead SMEs and Cisco network engineers to develop deployment strategy, installation/testing/and back-out procedures, application testing & security issues tracking, verification, signoff; turnover of 120+ sites worldwide.
• Project documents created: Requirements, scope, governance, risk, issues, logical & physical design, implementation plan & calendar, change management, testing plan, rollout plan, communication plan, back out plan, resource plan/schedule,
• Lead team of Cisco Engineers to deploy Qos for global VOIP rollout within the Northern Trust network (120+ location - Europe, India, Japan, China, Australia, Canada, and the United States)
• Lead team of NT and 3rd party SMEs on Data center upgrade 2 Northern Trust DC locations w/latest Cisco Nexus 5596 & 2248 “Pods” design to add 10G access for newly acquired banks and Oracle transactional databases, and NetApp storage.
• PMO document rigor, selection, development, updating, revision, approval, and management on all Northern Trust Infrastructure Project Development Lifecycle documents (IPLC).
• Create, develop, and managed the project plans, risks, benefits, ROI, schedule, budget, cost, purchase order, equipment delivery, global resources, site surveys, questionnaires, communications, change management, vendors, etc.
• Manage project workbook (risk log, issue log, action items, dependencies, etc.)
• Lead Refresh Team to Re-design and upgrade Data Center to Cisco NEXUS Environment10Gb Environment. Develop BOM (build of materials), Plan, schedule, procure, vendor resources, testing, security, change mgmt., task mgmt., BOM development, plus create SharePoint Program to manage sub-projects with teams such as Storage, Security, Database, Email, Server, etc.
• Vendor resource contract development, negotiations, approval process execution, etc.

Confidential, Chicago, IL

Program Manager/ Portfolio Manager

Responsibilities:

• Provides program/portfolio demand management, capacity management, (project and program specific planned/actual/remaining effort hours, cost, score, availability, cost center, impact, risk, contract, skills, etc.)
• Project/program/portfolio EVM - coach project/program managers on KPI identification, resource management, metrics tracking and referencing up through portfolio. Key when tracking AC, CPI, SPI, CV, SV, EAC, ETC, VAC within project/program and aggregated within portfolio and further aligned to corporate objectives
• Portfolio Risk Management - Project/Program risk ID/rank/probability/status/trend/impact/actions/assigned estimated cost if realized to project/ project and other projects within portfolio. PV/AC Program Status, trends, etc.
• Provide project/program/portfolio financial health (scorecard, status trends/delta/projection, budget, expense/trend/delta, projections, variances, shortfalls, resource id/contract term/cost/skill/rate/project/balance/, etc.)
• Implemented PMO platform for multiple clients (Primavera, CA Clarity, Project Server, SharePoint, Portfolio Server,)
• Initiate funding due diligence process; which include financial health review (income statement, cash flow, balance sheet, etc.) industry analysis, marketing strategy/market share, growth projections, return on invested capital (ROIC) shareholders, board of directors, org structure, ROIC, use of funds, asset values & liquidity, project plan, timeline
• Led a team to design, plan, implement a global WAN project (provision, image, install, secure, net mgmt., etc.).
• Recommend funding type (LOC, 144a note, secured (UCC filing), debt/equity, A/R, hybrid, etc.)
• Create and managed program dashboard, project status, risk/issue logs, cost/schedule, technical and stakeholder meetings, budgets, vendors, procurement, client communications, and change management process/procedures.
• Developed business requirements, charter, plan, scope, schedules, estimates, resources, risks, communication, M&A, etc.
• Chaired Project Management Steering Committee and a member of Directors Advisory Board
• Team Lead to design, planning, & build data center, Lan/Wan, DB build, website, etc. (Agriculture project)
• Develop MS SQL database for handling transaction and initiating auto responses.
• Led developers, programmers, DBAs, BAs & vendor resources to customize/modify/secure an intra-bank application.
• Managed team (Agile) to the develop application to manage a prototype high-tech agriculture production center.
• Comply with HIPAA, GLBA, SOX, NIST, regulatory standard (TPM/TCG, FDE, VDE, EFS, IPsec, SSL, 2-factor authentication)