SUMMARY:

A successful career as an IT professional, with a proven track record of leadership within a team of developers and full project lifecycle. Accomplished at delivering business and technical presentations to all audiences (Senior Management through Operations) and to existing and prospective clients across the firm. An innovative, energetic, and intelligent leader with the proven ability to manage projects and deliver on time and as expected. Background includes extensive experience working with clients, providing technological leadership and expertise as a subject matter expert, vendor management, program/project management and team leadership.

TECHNICAL SKILLS:

Operating Systems: Windows (3.1, 95, NT, 98, XP), UNIX Solaris 2.x, MVS, OS/390

Languages: COBOL, JCL, FileAid, Easytrieve PL/SQL, JAVA, Visual Basic 6.0, VB scripting, HTML, XML, UNIX shell scripting

Software Packages: Microsoft Office, MS Visio, Business Objects PostalSoft Suite, Pitney Bowes/Group One postal software products, WebMethods, Kintana, Niku, Resolve CQ, CVS, PVCS, Eclipse, Loftware, SQL Navigator, Oracle Forms, IBI (reporting software), printer software applications(VideoJet, MailScape, InkJet), Exstream Dialogue, KRONOS, XFRACAS/SMART, Clarify, HP OpenView Service Desk

PROFESSIONAL EXPERIENCE:

Confidential, West Chester, OH

Project Manager/Analyst

Responsibilities:

• Led team of analysts to maintain, enhance and redefine the monitoring process of turbine engines
• Performed the analysis, design, development, testing and support of applications to better track the monitoring process. Created applications to be used by engineers throughout the firm to predict engine efficiency, usage and service based on numerous variables including environment, industry, cooling system, annual hours, etc…
• Managed applications that were used as tracking systems for the installation and commissioning (I&C) of turbine engines around the world. Met weekly with a user community that was extremely diverse ethnically and professionally to perform training and brainstorming sessions on enhancements to the applications.
• Performed the management, analysis, design, testing and implementation on numerous projects that improved the functionality of the I&C tools based on user requirements. These projects were on monthly, sometimes bi - monthly release schedules.
• Acted as point person for our business unit for a corporate Incident Tracking tool. Performed the requirements gathering and testing for enhancements (and bug fixes). Also performed the administration of this tool.

Confidential, Covington, KY

Sr Software Developer/Analyst

Responsibilities:

• Managed projects to upgrade print capability to meet clients’ demand. This included providing the analysis, design, varying levels of development to improve our processes, both operationally and technologically to be able to provide a more dynamic and flexible full service print shop.
• Complete responsibility for the firm’s regulatory mailing of Shareholder reports (Prospectus, Annual report and Proxy). Managed projects that developed new services and products for our clients as well as led a team of varying levels of developers that performed this work. Met with external clients from other business units (ranging from senior level management to systems analysts/developers) to gather requirements and once requirements were approved, design solutions to meet their needs.
• Performed the analysis, design, development and testing of a process to send SOAP requests to an external system (outside of our Business Unit), which would execute a remote procedure call to return information back to our system. Worked extensively with resources (business and systems) from the external business units to develop the requirements list and during the rest of the project as well since this was a new process. This architecture and technology became one of our standard processes for receiving data into our business unit. The initial project was an effort of six months.
• Worked daily with data and systems’ processes that had to conform to Sarbanes Oxley (SOX) standards. Performed many tasks including the analysis, design, development, and testing on projects to re-engineer existing processes to conform to the strict standards.
• Managed numerous projects, provided solutions that were flexible and scalable that satisfied client requirements: Performed the analysis, design, development and testing of projects to support implementation of B2B services where clients would send requests (via XML) to generate customized documents that were archived into image management systems (FileNet) then were delivered back to the users’ browsers. A six month effort was involved for the initial implementation, but a couple of weeks were required to bring in new business.
• Evaluated software applications to replace in-house built ad hoc mailing capability which cleansed data, prepared the mailings and had integrated print drivers to perform the printing, documented and presented findings and provided recommendations to Senior Management
• Led the management, analysis, design, development, and testing of a long term project (1 yr) to migrate a legacy application from the mainframe platform to the UNIX platform developed in Java with a back-end Oracle database.
• Served as a subject matter expert in numerous areas including: B2B services, shareholder regulatory mailings(including proxy mailings), USPS certified mailing software, ad hoc mailing process
• Supported ad hoc mailing capability throughout tenure at Fidelity. Worked with numerous clients to provide the best possible solutions to meet their needs. Needed a full understanding of requirements and goals from clients, so requirement and design meetings were very intensive. The clients were from other business units within Fidelity as from outside firms as well. The solutions were also delivered within compliance of SOX.
• Consulted across the organization and with external clients on the regulatory mailing process and postal automation. Presented the details to these groups which ranged from senior management to operations resources to developers.
• Worked extensively with outside government agencies such as the Securities and Exchange Commission and the United States Postal Service while they performed audits on our business and systems processes.
• Actively participated on infrastructure projects such as hardware and software upgrades, and acted as a lead for the team. Investigated the impacts the upgrades and migrations would have on our applications. Provided recommendations for level of effort involved, resource allocation and project prioritization.
• Mentored and trained numerous resources (offshore, team members, and risk management) on our applications, regulatory mail process, USPS mail processing and postal software.
• Assisted Finance and Sr Management to determine pricing for the services we provided our clients, as well as determining which cost centers should receive those charges
• Acted as point for team to perform HA and DR exercises.

Confidential, Covington, KY

Software Developer/Analyst

Responsibilities:

• Re-engineered the regulatory mailing process. Analyzed the existing process, designed a more efficient solution, coded and tested the solution. This was a six month effort and was developed in COBOL, JCL, EasyTrieve and FileAid.
• Developed numerous applications using VB scripting, Excel macros (VBA) to cleanse data as it came into our system and prepared it to be fed into
• Designed, developed and tested an application in MS Access that would pull data from a UNIX server, cleanse it, call Loftware (labeling and print software) and send it to a print server to be printed on label printers.
• Assisted the business in developing service level agreements with our clients around the ad hoc mailing process.
• Designed, developed and tested an application that replaced a legacy Lotus Notes scheduling application. This was a six month effort, which was written in Java with a back end Oracle DB with a reporting component written HTML.
• Designed, developed and tested the process for the business to request ad hoc work and the reporting process to check the status of that work. This process was developed utilizing Microsoft Outlook forms, Access DB, Excel macros, HTML, JCL, COBOL
• Developed the process to send data to our outsource vendors and defined the QA/QC procedures

Confidential, Covington, KY

Assc Software Developer/Analyst

Responsibilities:

• Performed the analysis, design, coding, and testing for the Shareholder Mailing Application for the Year 2000 project and. This was a firm wide initiative and extensive work was performed with the governing group to obtain Y2K certification for this application
• Participated on a firm wide initiative to deliver shareholder reports via the web. Actively involved in design meetings and performed the coding and testing of this solution, which was coded in COBOL and JCL
• Supported, maintained and performed the daily work required for the Ad hoc mailing and regulatory report mailing process.

Confidential, Cincinnati, OH

Programmer

Responsibilities:

• Maintained and supported applications used by the agents at the remote branches
• Performed maintenance on batch programs that ran billing cycles on a nightly basis