SUMMARY:

• Visionary Technology Leader who embraces disruptive thinking and innovation.
• Extensive experience in designing creative solutions to address complex business and technical issues in Print Industry.
• Outstanding strategist who identifies high leverage market opportunities and acts quickly to create and execute a plan.
• Sought out by senior executives to spearhead complex initiatives and build multiple global organizations.
• Excels in complex problem solving, driving continuous and transformational improvements that deliver bottom line results.
• Technology Vision, Strategy & Alignment Product Innovation, Strategy, Engineering & Development Digital Strategy & Transformation Management Consulting Technology Delivery Management
• Technology Transformation, Governance & Policy Organization Design & Management Program, Portfolio & Financial Management Process & Systems Engineering Software / Infrastructure Development & Servicing Operations Management Business Process Re - engineering Startups With Global Experience.
• Document Management/Composition specialist skilled in all steps of production print and publishing, along with management of personnel, applications, projects, and hardware/infrastructure with 15 years of IT experience in United States. Technical leader guiding programmers through project life cycles and meeting time sensitive deadlines.
• Extensive background in systems analysis, design and project management, focusing on learning requirements from end-user perspective in order to provide the most effective solution.
• Experience working on outputs IBM AFP, PDF, Meta code, PostScript, Dialogue live-DLF in the financial services, utility and retail industries.
• Designer of award-winning applications using Exstream Dialogue.

TECHNICAL SKILLS:

• Open Text Exstream Dialogue, Pitney Bowes Doc1 / EngageOne, StreamWeaver, Finalist, Code1
• FileNet, e2vault
• AFP to PDF- Crawford, Xenos de2 Vision.
• AFP Comparison tool - StreamDiff, Compart, Confidential AFPCompare

PROFESSIONAL SUMMARY:

Confidential

Applications Development Manager

Responsibilities:

• Document Management/Composition specialist skilled in all steps of production print and publishing, along with management of personnel, applications, projects, and hardware/infrastructure.
• Technical Manager leading Marketing strategies on platforms for Publishing and Archiving, Confidential Exstream, Confidential Exstream 9.x, Pitney Bowes Streamweaver FileNet Crowford.
• Managed and directed global business and publishing team supporting projects with a Budget of $25M. On - demand/Real Time, prioritization, function design and delivery for Confidential s Servicing functional area. Partnered with PMO, Testing, Mail Management Development and release planning teams to fulfill business requirements.
• Worked on different output formats IBM AFP, PDF, Meta code, PostScript and also queues and objects.
• Received Citi s most prestigious leadership award for implementing the Year End Tax Forms regulation for all Citi LOB s including Mortgage and Credit Card Statements.
• Implemented changes to evolve the team from a waterfall to an agile approach for software implementation; utilizing user stories, and changing the model and level of engagement with business partners.

Confidential

Vice President, Senior Technical Advisor

Responsibilities:

• Responsible for all technology infrastructure in support of the Confidential, CitiFinancial Mortgage, Confidential and Citi Home equity.
• Directly managed an $80MM budget and 250 FTE Supported $100B in mortgage originations and a servicing portfolio of 6MM loans.
• Interim CIO reporting to the Confidential president during the transition and recruitment of a new CIO.
• Leveraged Confidential imaging and workflow platform to support the Retail Citibank business while reducing overall expenses by over $5MM.
• Upgraded workflow platform to FileNet P8, Kofax image capture and Biscom faxing to facilitate enhanced scanning, OCR and document recognition capabilities and reduce paper retention.

Confidential

Exstream Dialogue Lead Developer

Responsibilities:

• Reported to Senior Vice President - Worked in Publishing Team leading 18 developers onsite and Offshore partners.
• Assisted with development of several credit card and mortgage statements including Year End (1099A, C, INT, MISC, 1098, GNMA) applications for Citi Financial CBNA and Confidential CMI Teams.
• Provided mentoring to new Dialogue developers and led a team of developers on their first Dialogue project. Created and led training sessions in various Dialogue topics.
• Provided First Level support for all Exstream Software related projects.
• Assisted CBNA and CMI teams with Dialogue development with Prinovas Message Point.
• Provided feasibility analysis on impact of system wide projects that would implement Exstream.
• Performed analysis and coding on several reconciliation reports designed to more effectively display the Segments and also expertise in IBM AFP, PDF, Meta code, PostScript and also queues and objects.
• Development of new mailing applications using Exstream Dialogue.
• Enhancements & ongoing maintenance to existing applications on the Dialogue platform.
• Conversion of older mailing applications in other platforms (IPDT) into newer Dialogue platform.
• Job-tracking projects for providing print order tracking services to customers.
• Dash Board Report - intended for print shop operators and mangers to implement controls.
• Real-time and Batch Exstream DIALOGUE experience and Confidential Exstream.
• Project Outfield Migration from Citi Transaction Services to External Vendor First Data.

Confidential, CA

Solution Architect and Senior Consultant

Responsibilities:

• Exstream Dialogue SME. Well versed with writing subroutines and designing complex pages. Design, code, debug and maintain programs.
• Generate documentation and processing reports. Engaged in multiple projects in different capacities as Architect, Team Leader, and Project Manager.
• Activities panned from regular enhancements and maintenance projects to large scale development work.
• Also have done extensive work on Disaster recovery and Business continuity planning. Have also acted as Project Manager for couple of projects.
• Designed Various Letters in Pitney Bowes Doc1 4.x and converting existing letters from 4.1 to 4.3 and worked in requirements of Developing Brokerage Statement in Dialogue Version 6.1. Responsible to gather Business Requirements and Design the letters and Test the Final AFP files. All most all the phases of life cycle. Conversion from Doc1 to Exstream Dialogue
• Provided coaching, guidance, leadership and mentoring to both client and internal staff. Performed analysis, design and coding work for various Tax departments utilizing Exstream Dialogue.
• Document Design and Post Processing with Exstream Dialogue and Confidential Exstream.

Confidential

Senior Developer

Responsibilities:

• Extensively involved redesigning Doc1 Application from different versions and Sprint Nextel merger.
• PrimeCo Dunning Letters and Marketing Messages. PrimeCo is a provider of wireless services in specific regions of the US. This Project involved in Designing and Developing the PrimeCo Dunning Letters and Monthly Marketing messages using Doc1. In English and Spanish, Notifying the Customer about the Bill Payment.
• Created data streams for use by Exstream, Confidential Exstream and DOC1 processes.
• Converted TIFF images for presentation on AFP statements.
• Corrected an Mthly. Statement program reducing execution from 8 Hrs. to 1 Hr.
• R edesigned a statement control system to reduce execution from Hrs. to Mins.
• Created a QA system for a 1 Mil. Statement brokerage firm, eliminating turnover errors.
• Created a process to add/reformat TLE records in AFP streams.
• Multiple Doc1/PCE to StreamWeaver projects on AFP documents optimizing printer and inserter throughput.
• Corrected addresses using Finalist.
• Advisor and Trainer for Print Streams, Document and Print Technologies Print Stream custom programming

Document Industry: Exstream Dialogue Designer and PostSort, Streamweaver, Finalist, MailStreamPro, Postscript, PDF, AFP, Metacode, Xerox B/W and color print technologies, Kodak color print Technologies, advanced print shop workflow monitoring and tracking technologies.