Program Analyst Resume
Washington, DC
SUMMARY:
Senior Administrative Specialist with strong project coordinator skills. Expertise in coordinating complex international travel arrangements, global currency conversion (expense management); working within a highly - matrixed environment with senior level professionals and their direct reports as well as international clientele. Excellent editing, writing, and project management skills; skilled collaborator, with distinctive people skills; results driven with a keen ability to act with integrity and maturity while considerate and responsive to the changes in senior management’s priorities.
TECHNICAL SKILLS:
Leadership Directories: Congress, Federal, State-MuniMicrosoft Office Suite: 2003, 2007, 2008, 2010 (Word, Outlook, Excel, PowerPoint), Concur 2006, 2010, EXTRA, Access, JIRA, ARIBA, WEBEX, P2P, E2 Solutions, Visio, Hoovers, SharePoint, Electronic Online Systems,
Six Sigma Project: Coordinator, Adobe Photoshop, Lotus Notes, Internet Explorer, RICOH Scanners and Netscape Navigator
PROFESSIONAL EXPERIENCE:
PROGRAM ANALYST
Confidential, Washington, DC
Responsibilities:
- Prepare official correspondences for the Chief Risk Officer and Managing Executive’s signature
- Process time and attendance sheets in WebTa; establishing new and maintain existing employee profiles in time and attendance (WEBEX).
- Initiate international/domestic travel authorizations and expense vouchers; reviewing the travel logistics to prepare itineraries.
- Serve as liaison for the Chief Risk Officer and his immediate staff and internal/external senior level government and corporate officials.
- Process Foreign Visa for International travel. Worked with OCIE and OFM to resolve all travel voucher delinquencies over 14 and 30 days.
- Serve as the central point of contact, primary advisor and technical expert on administrative policies, procedures, requirements and functions.
- Handles classified financial documents for supervisory review and approval; perform confidential entry into the profit access database.
- Conduct research, data collection, and analysis using Microsoft Excel.
- Coordinate interview panels for the office of Managing Executive to include; follow up calls, scheduling and logistics.
- Responsible for updating OCIE Org. Chart (Office Compliance Inspection & Examination) personnel.
SENIOR ADMINISTRATIVE MANAGEMENT SPECIALIST
Confidential, Washington, DC
Responsibilities:
- Coordinated international & domestic business travel; scheduled complex calendar meetings.
- Scheduled internal/external meeting to include White House Meetings for the Under Secretary.
- Interacted with White House & Congressional Representatives.
- Reviewed, edited, incoming departmental memos and letters created for the Under Secretary signature.
- Prepared Daily Briefing Book for Under Secretary.
- Conducted technical reviews, edits of Executive Correspondence Letters prepared for Executive Level signatures to assure consistency with agency procedures and upload into ECM.
- Prepared Multi-State Correspondence for Under Secretary’s signature.
- Coordinated and scheduled Multi-State (49) Directors Annual Reviews.
- Coordinated a variety of administrative projects within the office to include evaluating administrative operations; develop comprehensive plans and analyze work processes to continually improve and meet customer and organizational requirements.
- Trained on-boarding personnel and provided on-going guidance to the mission support of the organization.
SENIOR EXECUTIVE ASSISTANT/PROJECT COORDINATOR (Contractor)
Confidential, Washington, DC
Responsibilities:
- Liaised with Congressional staff to schedule meetings.
- Coordinated extensive meetings in multiple time zones.
- Coordinated office move and setup, order office furnishings. Liaise with building management.
- Arranged extensive corporate travel for President of Government Affairs and VP of Public Policy & Government Affairs by developing itineraries and agendas; booking conferences, air travel, ground transportation and meeting accommodations.
- Seamlessly scheduled and tracked high volume meetings and conference calls with Lobbyist, Lawyers and corporate executives under tight deadlines.
- Generated expense reports and reconciled corporate credit card charges to ensure timely reimbursements.
- Completed special projects and special assignments by establishing objectives; determining priorities; managing time and monitoring progress; problem solving to effectively execute projects and make adjustments when necessary. Order and maintain office supplies.
SENIOR EXECUTIVE ASSISTANT (Contractor)
Confidential, Fairfax, VA
Responsibilities:
- Provided concurrent executive support to Managing Director.
- Provided full technical spectrum technical support to facilitate audio visual teleconferences, including operating, real-time monitoring, and trouble-shooting equipment failure.
- Ordered office supplies and processed invoices for payment.
- Managed SharePoint site by updating/adding projects and programs.
- Assisted the MD with “special projects” ensuring that information is facilitated for security clearance.
ADMINISTRATOR/SENIOR EXECUTIVE ASSISTANT
Confidential, Washington, DC
Responsibilities:
- Provided high level executive support for the Chief Information Officer and Group Information Officer.
- Project coordination, calendar and expense management. Vendor management negotiated contracts and processed all invoices for payment.
- On-boarded for full-time and contract staff for IT/Marketing Department. Collaborated effectively with cross functional groups.
- Executed and coordinated annual conferences off-site and special events.
- Administered department SharePoint website, prepared PowerPoint presentations, organizational charts and reports.
- Provided guidance for less experienced employees. Processed and executed all Client Service Request for IT/Marketing Department. Managed all IT/Marketing Department events and catering requirements for 500+ people. Conducted research for Sr. Staff, compiled and summarize information. Provided procedural information and respond to queries related to departmental policies.
- Read and determined disposition of incoming mail. WebEx and Video Conference preparation.
PRESIDENT
Confidential, Alexandria, VA
Responsibilities:
- Heavy meeting/calendar management for personal and business President is board member of several firms throughout New York City & Europe .
- Substantial international and domestic travel arrangements for personal and business.
- Executed international charter flights for personal and business.
- Arranged extensive limo service, executed personal and business travel arrangements.
- Expense management/accounts payable/prepared presentations for board meetings.
SENIOR EXECUTIVE ASSISTANT
Confidential, New York, NY
Responsibilities:
- Coordinated client meetings for the Chief Procurement Officer; creating agendas for each of the client meetings.
- Maintained distribution lists using CRM.
- Developed presentation books for clients/prospects.
- Continually inspected and updated contact information in CRM.
- Coordinated International and Domestic conference calls.
- Executed and coordinated annual conferences, off-site and special events.
- Scheduled domestic and international travel arrangements; processed expense reports and check requests upon travel completion.
- Tracked and maintain budget for the marketing group.
SENIOR EXECUTIVE ASSISTANT
Confidential, New York, NY
Responsibilities:
- Coordinated client meetings for the Managing Directors and created agendas for each client meetings.
- Maintained distribution lists using CRM.
- Developed presentation books for clients/prospects.
- Continuous inspection and updating contact information in CRM.
- Coordinated International and Domestic conference calls.
- Executed and coordinated annual conferences, off-site and special events.
- Processed International and Domestic expense reports and check requests.
- Scheduled domestic and international travel arrangements.
- Tracked and maintain budget for the marketing group.
