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Program Analyst  Resume

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Washington, DC

SUMMARY:

Senior Administrative Specialist with strong project coordinator skills. Expertise in coordinating complex international travel arrangements, global currency conversion (expense management); working within a highly - matrixed environment with senior level professionals and their direct reports as well as international clientele. Excellent editing, writing, and project management skills; skilled collaborator, with distinctive people skills; results driven with a keen ability to act with integrity and maturity while considerate and responsive to the changes in senior management’s priorities.

TECHNICAL SKILLS:

Leadership Directories: Congress, Federal, State-Muni

Microsoft Office Suite: 2003, 2007, 2008, 2010 (Word, Outlook, Excel, PowerPoint), Concur 2006, 2010, EXTRA, Access, JIRA, ARIBA, WEBEX, P2P, E2 Solutions, Visio, Hoovers, SharePoint, Electronic Online Systems,

Six Sigma Project: Coordinator, Adobe Photoshop, Lotus Notes, Internet Explorer, RICOH Scanners and Netscape Navigator

PROFESSIONAL EXPERIENCE:

PROGRAM ANALYST 

Confidential, Washington, DC

Responsibilities:

  • Prepare official correspondences for the Chief Risk Officer and Managing Executive’s signature
  • Process time and attendance sheets in WebTa; establishing new and maintain existing employee profiles in time and attendance (WEBEX).
  • Initiate international/domestic travel authorizations and expense vouchers; reviewing the travel logistics to prepare itineraries.
  • Serve as liaison for the Chief Risk Officer and his immediate staff and internal/external senior level government and corporate officials.
  • Process Foreign Visa for International travel. Worked with OCIE and OFM to resolve all travel voucher delinquencies over 14 and 30 days.
  • Serve as the central point of contact, primary advisor and technical expert on administrative policies, procedures, requirements and functions.
  • Handles classified financial documents for supervisory review and approval; perform confidential entry into the profit access database.
  • Conduct research, data collection, and analysis using Microsoft Excel.
  • Coordinate interview panels for the office of Managing Executive to include; follow up calls, scheduling and logistics.
  • Responsible for updating OCIE Org. Chart (Office Compliance Inspection & Examination) personnel.

SENIOR ADMINISTRATIVE MANAGEMENT SPECIALIST 

Confidential, Washington, DC

Responsibilities:

  • Coordinated international & domestic business travel; scheduled complex calendar meetings.
  • Scheduled internal/external meeting to include White House Meetings for the Under Secretary.
  • Interacted with White House & Congressional Representatives.
  • Reviewed, edited, incoming departmental memos and letters created for the Under Secretary signature.
  • Prepared Daily Briefing Book for Under Secretary.
  • Conducted technical reviews, edits of Executive Correspondence Letters prepared for Executive Level signatures to assure consistency with agency procedures and upload into ECM.
  • Prepared Multi-State Correspondence for Under Secretary’s signature.
  • Coordinated and scheduled Multi-State (49) Directors Annual Reviews.
  • Coordinated a variety of administrative projects within the office to include evaluating administrative operations; develop comprehensive plans and analyze work processes to continually improve and meet customer and organizational requirements.
  • Trained on-boarding personnel and provided on-going guidance to the mission support of the organization.

SENIOR EXECUTIVE ASSISTANT/PROJECT COORDINATOR (Contractor)

Confidential, Washington, DC

Responsibilities:

  • Liaised with Congressional staff to schedule meetings.
  • Coordinated extensive meetings in multiple time zones.
  • Coordinated office move and setup, order office furnishings. Liaise with building management.
  • Arranged extensive corporate travel for President of Government Affairs and VP of Public Policy & Government Affairs by developing itineraries and agendas; booking conferences, air travel, ground transportation and meeting accommodations.
  • Seamlessly scheduled and tracked high volume meetings and conference calls with Lobbyist, Lawyers and corporate executives under tight deadlines.
  • Generated expense reports and reconciled corporate credit card charges to ensure timely reimbursements.
  • Completed special projects and special assignments by establishing objectives; determining priorities; managing time and monitoring progress; problem solving to effectively execute projects and make adjustments when necessary. Order and maintain office supplies.

SENIOR EXECUTIVE ASSISTANT (Contractor)

Confidential, Fairfax, VA

Responsibilities:

  • Provided concurrent executive support to Managing Director.
  • Provided full technical spectrum technical support to facilitate audio visual teleconferences, including operating, real-time monitoring, and trouble-shooting equipment failure.
  • Ordered office supplies and processed invoices for payment.
  • Managed SharePoint site by updating/adding projects and programs.
  • Assisted the MD with “special projects” ensuring that information is facilitated for security clearance.

ADMINISTRATOR/SENIOR EXECUTIVE ASSISTANT

Confidential, Washington, DC

Responsibilities:

  • Provided high level executive support for the Chief Information Officer and Group Information Officer.
  • Project coordination, calendar and expense management. Vendor management negotiated contracts and processed all invoices for payment.
  • On-boarded for full-time and contract staff for IT/Marketing Department. Collaborated effectively with cross functional groups.
  • Executed and coordinated annual conferences off-site and special events.
  • Administered department SharePoint website, prepared PowerPoint presentations, organizational charts and reports.
  • Provided guidance for less experienced employees. Processed and executed all Client Service Request for IT/Marketing Department. Managed all IT/Marketing Department events and catering requirements for 500+ people. Conducted research for Sr. Staff, compiled and summarize information. Provided procedural information and respond to queries related to departmental policies.
  • Read and determined disposition of incoming mail. WebEx and Video Conference preparation.

PRESIDENT

Confidential, Alexandria, VA

Responsibilities:

  • Heavy meeting/calendar management for personal and business President is board member of several firms throughout New York City & Europe .
  • Substantial international and domestic travel arrangements for personal and business.
  • Executed international charter flights for personal and business.
  • Arranged extensive limo service, executed personal and business travel arrangements.
  • Expense management/accounts payable/prepared presentations for board meetings.

SENIOR EXECUTIVE ASSISTANT

Confidential, New York, NY

Responsibilities:

  • Coordinated client meetings for the Chief Procurement Officer; creating agendas for each of the client meetings.
  • Maintained distribution lists using CRM.
  • Developed presentation books for clients/prospects.
  • Continually inspected and updated contact information in CRM.
  • Coordinated International and Domestic conference calls.
  • Executed and coordinated annual conferences, off-site and special events.
  • Scheduled domestic and international travel arrangements; processed expense reports and check requests upon travel completion.
  • Tracked and maintain budget for the marketing group. 

SENIOR EXECUTIVE ASSISTANT

Confidential, New York, NY 

Responsibilities:

  • Coordinated client meetings for the Managing Directors and created agendas for each client meetings.
  • Maintained distribution lists using CRM.
  • Developed presentation books for clients/prospects.
  • Continuous inspection and updating contact information in CRM.
  • Coordinated International and Domestic conference calls.
  • Executed and coordinated annual conferences, off-site and special events.
  • Processed International and Domestic expense reports and check requests.
  • Scheduled domestic and international travel arrangements.
  • Tracked and maintain budget for the marketing group.

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