EXPERIENCE SUMMARY:

• A highly motivated IT professional with over 9 years of rich and diverse experience as a Scrum Master, Project Manager, Business Analyst and Quality Assurance Expert in Banking, Financial Services and Insurance domain with the ability to learn new industry and business processes quickly. Most recent experience entails managing and implementing end to end solutions across Confidential (web, mobile, tablet) taking up multiple roles of Scrum Master, Project Manager and Business Analyst over a period of 9 years. Below are my Areas of Excellence -
• A Certified Scrum Master(CSM) and SAFe Agilist (SA) 4.0, adept in activities like Release Planning, Sprint Planning, Product Backlog refinement, Sprint Review, Sprint Retrospective, monitoring and tracking progress through Kanban Board etc. Act as a Coach, mentoring the team on Kanban, Agile and Lean way of working.
• Strong in Project Management activities like Project Planning, Costing/Budgeting, Project Monitoring and Controlling, Risk-Management, Stakeholder Management, Change Management, SAR Activities, Exception Management, Disaster Recovery Management, Project Closure etc. An Insightful professional with notable success in driving and managing multiple projects of international scale.
• Solid Stakeholder Management, Collaboration and Facilitation skills - Understand, analyse, communicate and validate requirements. Experienced in Requirements elicitation techniques like brainstorming, interviews, prototyping and workshops by conducting JAD (Joint Application Development) sessions.
• Strong Interpersonal communication skills to build and sustain strong working relationship and synergies across multiple portfolios in multi-vendor environment.
• Excellent oral and written communication skills; Ability to effectively communicate across third parties and technical and business product managers. Have ample experience of working directly with client directors and VPs.
• Experienced Project Lead, which included Team Management, Mentoring, Competency Development as well as Billing and Financial activities for the team.
• Rich experience of working at international client sites in countries like USA and Hong Kong handling multi-cultural teams.
• Experienced in QA Test Management, developing test strategy, test plan, implementing testing, managing defects, troubleshooting and tracking all test deliverables.

TECHNICAL SKILLS:

Analysis /Methodologies: RUP, UML, Agile methodology, Waterfall methodology, Cost/Benefit Analysis, Gap Analysis, Feasibility Analysis

Programming Languages and Web Technologies: C, C++, C#, .Net, ASP.Net, VB.NET, HTML, CSS, XML, AJAX, JavaScript, JSP, VBScript

Microsoft Tools: Microsoft Visio, Microsoft Project, MS Office Suite, MS SharePoint, MS Visual Studio

Project Management Tools: CA Rally, JIRA

Rational Suite: Rational RequisitePro, Rational Rose, Rational ClearCase, Rational ClearQuest

Reporting: Crystal Reports, MS Excel, Cognos

Database: MS SQL Server 2005, Oracle

Testing Tools: Quality Center, Load Runner, Quick Test Pro

Operating Systems: Win 95/98/NT/2000/XP, Mac OS, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Scrum Master

Responsibilities:

• Understand the product vision and lead the team to work towards it.
• Help PO in defining and maintaining the product backlog. Coach PO on prioritization techniques to help him/her keep the product backlog into incremental releases.
• Facilitate Sprint Planning meeting. Help team to work together to create Sprint Backlog and a goal.
• Coach and mentor team to self-organize and help them solve impediments. Protect them from external interferences. Lead them to achieve sprint goal.
• Facilitate Sprint Review meetings, ensuring that the focus is on integrated product increment.
• Facilitate Sprint Retrospective and help team inspect and adapt the process. Help the team to identify the actions to enact in the next sprint.
• Managed entire SCRUM project through CA Rally tool.
• Work with client in the engagement of new projects and provide high level effort and cost estimates
• Create and publish project charter to all stakeholders and ensure the charter is reviewed and signed-off by all the relevant signatories.
• Create project implementation plan and review the implementation plan with all impacted teams and stakeholders and publish the project execution plan.
• Estimate the project cost, schedule, resource requirements based on the preliminary scope and business needs.
• Perform Work Breakdown Structure (WBS) analysis with team members and come up with the detailed list of tasks for the above projects. Identify the tasks that are part of critical path and tasks that lie outside the critical path.
• Weekly project status reporting to Confidential Technology and Business group directors and stakeholders.
• Addressing Escalations and concerns raised by stakeholders.
• Schedule calls/meetings with business partners, technology teams and vendor partners located in different geographical locations.
• Coordinate with On-shore and Off-shore project teams, via weekly project status calls set up at offshore morning time.
• Coordination of the product release, sharing of infrastructure, resolution of conflicts due to parallel projects
• Communicating and Co-coordinating with other teams to address their questions, issues & concerns.
• Ensure Sign-offs on project deliverables by all relevant stakeholders and signatories.
• Manage project financials in Clarity tool ( Confidential tool)
• Monitor and track the activities defined in Project Plan against their delivery dates, through weekly project status conferences with various impacted teams and stakeholders.
• Identify and record changes clearly in the Clarity project management tool.
• Align on any impacts to scope, schedule & cost with all stakeholders due to the change requested.
• Assign resources to create Change Management Requests (CMR), review the requests for completeness.
• Record risks clearly in the Clarity project management tool, determine the impact of each risk and prioritize the risks.
• For each risk, appropriate risk response is planned and an owner is assigned. Risk response includes mitigation, avoidance or acceptance and work around.
• Use of Project Management Tool - “Clarity”, for activities like Project Creation, Financing, Forecasting, Risk Management, Change Management, Project Tracking and Controlling, Project Closure etc.
• Initiated and completed Solution Architecture Reviews (TDC, JADR, VTA and SGA) as part of SOX compliance.
• MSE and WMS creation for Projects. AIM creation for New Applications.
• Creation of disaster recovery plan from GRC Archer tool.
• Recording and managing project issues and escalating where necessary.
• Created multiple presentations for the senior leadership.
• Facilitated and Co-ordinated sessions with business for Requirements Gathering and Analysis purpose.
• Authored Functional Documents - Project Execution plans, Project Charter, Requirements Specification, Test Strategy, Design documents, testing documents.
• Facilitated multiple meetings and sessions to collaborate across several teams, and communicate effectively with all levels within the organization
• Managed On-shore test teams and resource back up plans. Groomed and coached new team members.
• Conflict and ambiguity resolutions.
• Attended post-implementation reviews to ensure lessons learnt are carried forward in subsequent development activities. Prepared Project Performance Report to in corporate the lessons learnt.

Confidential, Bellevue WA

Sr. Business Analyst

Responsibilities:

• Analyzed Requirements and created Business Requirement Document (BRD), Current business process flow, Future business process flow, Use Cases, Use Case Diagrams, and Activity Diagrams using Microsoft Visio.
• Used Admin Studio for creating application packaging and deployment
• Gathered and articulated System Requirements from User Interviews and Synthesis those requirements into technical specifications-Waterfall Methodology.
• Extensively involved in project documentation including project power points, functional and business requirements, requirement traceability matrices.
• Created and reviewed Detailed Design Specification (DDS) and Functional System Design (FSD) documents for various projects based on the information provided by the business.
• Conducted many informal sessions to develop an architectural solution to confirm that the application meets the business requirements, resolved open issues, and handled change management requests.
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, Navigation Flow, Business Flow Diagrams and Work Flow Diagrams for applications and created Activity Diagrams using MS Visio.
• Conducted Requirement workshops, Organized user interviews, JRP Workshops etc.
• Facilitated JAD sessions with the business team and technology team also run workshops for end user training and development workshops to clear ambiguities.
• Documented project plans using MS Project.
• Designed and implemented basic SQL queries for QA testing and report.
• Used SQL to run ad-hoc queries and prepare reports to the management.
• Conducted project review meetings and resolved outstanding issues.
• Identified bugs and tracked them to completion using JIRA.
• Sound knowledge of ETL and Data modelling
• Developed test cases and test scripts and assisted Quality Assurance activities, with system integration testing and user acceptance testing (UAT), developing and maintaining quality procedures and ensuring that appropriate documentation is in place

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Assisted Project Manager in developing estimates for the project by identifying development & testing team tasks
• Employed best practices in project management & requirement gathering techniques
• Used Prototyping method to gather additional requirements from the users in order to describe the business needs in terms of the system being created.
• Responsible for completing weekly project status reports.
• Conducted interviews with key business users to collect requirements and business process information.
• Involved in creating business requirements document (BRD) and Functional Requirements Document (FRD) and translating them to technical specifications
• Documented the Functional Specifications Document (FSD) using UML.
• Developed an analysis model that includes Use Case diagrams, and Activity diagrams using UML methodologies in Rational Rose, which provided the development team a view of the requirements for design and construction phases.
• Used Rational Clear Quest for defect tracking and change management request.
• Documented requirements associated change requests with requirements and connected requirements with Use cases in Requisite Pro and created different traceability views.
• Performed and evaluated the benefits of the new system and generated workflows.
• Helped in creating of data-mapping best practices document including visual processes and trained team members on data mapping process and tools
• Designed and developed the Test plan and Test case documents.
• Retrieved Data using SQL queries and did Data Mapping and Data analysis.
• Designed and implemented SQL queries for QA testing and report / data validation
• Created Data Mapping Documents and worked with business to write transformation rules and UAT testing plans.
• Closely worked with Users and Technical team in managing and handling User requested Changes and User Conflicts.
• Identified Test Harnesses, which assisted QA effort in reducing the redundancy of Automation Scripts and made them more reusable.
• Extensive worked in Functionality testing, tracking the defects, preparing the defect reports using HP Quality Center.
• Developed documentation templates, specifications and schedules for technical writing deliverables.
• Analyzed and interpreted the technical information in order to compose User Manuals.
• Participated in writing several test cases for UAT and regression testing

Confidential, NYC

Business Analyst

Responsibilities:

• Documented the business process through BRD and FRD. Understanding the client specifications and requirements.
• Elicited and gathered user and business requirements through open-ended discussions, brainstorming and storyboarding/prototyping.
• Collaborated with stakeholders in defining user, system, scope and project requirements for the new system enhancement.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML and Business Process Modeling.
• Participated in the full Software Development Life Cycle (SDLC) using Waterfall methodology.
• Facilitated JAD sessions for analysis, design and development strategy.
• Made detailed business and technical analysis and documented Business Requirements Document for dynamic Credit Risk measurement - Standardized Approach, portfolio return distribution,
• Worked with Front Office/ Middle Office to make detailed business analysis and workflows on Fixed Income Products
• Made detailed business and technical analysis and documented Business Requirements for dynamic for Market and Credit Risk measurement using Standardized Approach, Portfolio return distribution,
• Worked with Front Office/ Middle Office to make detailed business analysis and workflows on Fixed Income Products (Bonds, Municipals, Treasury, and Repos), Credit Products (Credit Default Swaps, Total Return Swaps, Credit Linked Notes, Collateralized Debt Obligation, Credit Indices, Floors and Swaptions, Asset Backed Securities, Floating Rate Notes) for Trading/Investments.
• Worked with Front Office/ Middle Office to make detailed business analysis and workflows on Fixed Income Products (Bonds, Municipals, Treasury, and Repos), Credit Products (Credit Default Swaps, Total Return Swaps) for Trading/Investments.
• Designed and implemented SQL Queries for QA testing and report / data validation. Actively involved in Data Mapping of the entire module
• Retrieved Data using SQL queries and did Data Mapping and Data analysis.
• Tracked UAT issues/bugs and prepared reports using Jira.
• Extensively used Calypso for trade Confirmations, Settlements, Accounting in Back office.
• Created the Test requirements, Test scenarios, Test cases and executed test cases. prepared test suite and performed UAT
• Developed and conducted Internal Training Programs and created User Manuals for developed applications.