SUMMARY:

• Around 10 years of IT industry experience in PeopleSoft Project Management, Program Management, PeopleSoft architecture, implementation and upgrade of PeopleSoft applications for large scale commercial, state and public sector clients.
• Expertise in application software development in using PeopleSoft with progressive technical experience in Customization, Implementation and Development of PeopleSoft CRM Field Service, Sales, Support and Campus Solutions Student Administration.
• Implementation and Development of Confidential (CoreHR, Benefits, T&L and Payroll)and PeopleSoft Finance(GL, AP, AR and Billing) Modules.
• Excellent working knowledge in People Tools (Application Designer, Application Engine, Security Administrator, People code, Process Scheduler, SQR, Component Interface, Application Messaging using integration broker, Data Mover, Workflow, SQL Programming, Confidential XML publisher).
• Functional strength: CRM call center applications (Support, Helpdesk), Sales, correspondence management.
• Well versed with event handling of People Code 8x
• Experienced in Administration tools like Security, Reporting tools like PS Query
• Experienced in preparing Technical and Functional specifications and design documents for Reports, Interfaces and Conversions.
• Exposure in Reporting tools like nVision, SQR, Crystal.
• Experience in gathering the requirements and analyzing those requirements and evaluates on more enhancements of the product which suits the company for better performance and user convenience.
• Strong capabilities in ERP project/program management including delivery management, people management, time/schedule & cost management, vendor management.
• Responsible for Onsie/Offshore project delivery, process Adherence, status reporting.
• Prepared Project Management Plans, Statement of Work and Response to Proposals.
• Internal trainings to the Resources on the latest Technical tools.
• Prepared and presented the PMO monthly report, Weekly Status report, Performance report, for Management review.
• Ensured on - time delivery of the project, planned resources and monitored project progress and provided updates to Senior Management for review.
• Prepared Skills Matrix and presented the key growth parameters and Business development opportunities to the Management
• Goal setting and Appraisals for the team as part of Performance Management.
• Offshore-Onsite Co-ordination/Communication Planning & status reporting.
• Maintaining Project Quality as part of QMS process.
• MIS Reports (i.e. Daily/Weekly/Bi-weekly/Monthly/Quarterly status reports, Milestone Report, Metric Report)
• Effort estimation, RFPs, Statement of Work, Project Metrics, PMO activities, Delivery Assurance
• Recruiting and mentoring high performance multi-cultural global teams.
• Managing a global team of resources from multiple countries for delivery of on-time, within budget and high value solutions.
• Involved in Functional and Technical Design specifications
• Working Knowledge of testing concepts, test life cycle and test process automation.
• PeopleSoft CRM 8.1,8.9,9.0 ( Support, Sales, Call Center, Field Service)
• Confidential 9.0,9.1( CoreHR, Benefits, T&L, Payroll)
• Confidential, 9.1 (AR, Billing, AP,GL)
• Confidential 8.9 (Student Administration)
• People Tools 8.49,8.51 - App Designer, PeopleCode, Application Engine

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Project Lead/Technical Lead

Responsibilities:

• Successfully Implemented PeopleSoft AP for BNCB Merchandise Team
• Technical Assistance for Inbound and Outbound Interfaces from Third party system.
• Data Conversion to bring the Closed, Open and Ongoing Vouchers from Third Party system to PeopleSoft AP.
• Customized the delivered SQR/SQC for generating the ACH file as per the Confidential Bank Format.
• Design and Development of custom Check Printing process to print checks and Advices together.
• Single point of contact for Onsite and Offshore Teams to support the PeopleSoft Customizations.
• Migrated all the custom projects from DEV to TST, UAT and Production.
• Weekly Status Meeting with Onsite and Offshore Resources
• Did Peer Reviews on PeopleCode and Custom Objects.
• Prepared Technical Design docs for all the Requirements.
• Adding Security to the MP users as per the business process and their roles.
• Design and Development of Custom Apex Duplicate checking process for all the vouchers in PeopleSoft
• Design and development of Custom P Card Process to captures Duplicates as per the P card Transaction files that we get from the bank on a monthly basis.
• Design and Development of Bank Reconciliation input file as per PeopleSoft PSDB1 format.
• Custom Reports and PS Query as per business logic.
• Design and Development of Payment cash outlay customization as per the business logic.
• Design and Development of Payment cash file upload as per the business logic.
• Daily Scrum to meet with the client and make sure we capture the progress of the project and address any issues that needs clarification.
• Train the business users on PeopleSoft AP and make sure they are familiar with the process flow.
• Production Support for the AP module in assisting them on the day to day issues related to Paycycle, VOID checks, third party Interfaces, Vendor specific changes.
• Production Support on ACH and positive pay files, converting existing Vendors/Vouchers from System check to ACH.
• Assisting client during paycycle process and training them on how to place the vouchers back on Hold after the paycycle selection is done, if they don’t want to pay those vouchers.
• Assisting the client in Month ends and Quarterly close outs.

Confidential

Project Manager/Technical Lead

Responsibilities:

• Schedule Go Live for AR&Billing for different BU’s.
• Technical Assistance on the Interfaces for Customer and Billing
• Assisting the Technical Team on the XML doc code.
• Assisting the Technical Team on outbound interface using application engine to generate AR aging data from PeopleSoft AR to Garpac in a pipe delimited format.
• Coordinating Finance Customer and Billing Interface Development with Offshore Resources.
• Projects Migration from DEV to TST, UAT and Production.
• Weekly Status Meeting with Onsite and Offshore Resources
• Doing Peer Reviews on the Code and other Stuff.
• Documentation and Testing the Technical Tasks.

Confidential

PeopleSoft Project Lead/Project Manager

Responsibilities:

• Successfully Implemented CoreHR, Payroll and Benefit Modules.
• Successfully went live with Time & Labor.
• Successfully Implemented GL,AP,AR Modules for Finance.
• Coordinating with Onsite Manager for requirements gathering and Technical discussions.
• Conversion of Data from legacy system to PeopleSoft.
• Develop and Test the conversion programs through File layout and Appengine.
• Handling the day today tasks and assigning the technical tasks to the team.
• Weekly status meeting with Onsite and Offshore to update the status to Onsite Project Manager.
• Technical Development for Workers compensation and Custom TL Fields to in corporate with Job Data component.
• Benefits Customization for the Eligible fields on Job Data component.
• Coordinating the Finance and HCM Resources in getting the work done.
• Assisting the Testing and Security team from offshore perspective and assisting them on the issues.
• Developed test scenarios and involved in unit testing and bug fixing.
• Involved in design and development of Technical Design Documents as per the FDD’s
• Coordinating with the team and try to resolve the technical issues on time.
• Conducting offshore interviews in getting the right candidates for HCM and Finance.
• Co-ordination and status reporting to Onsite Program Manager.
• Coordinating Finance Customer and Billing Interface Development with Offshore Resources.
• Projects Migration from DEV to TST, UAT and Production.
• Production Support for the HR, Payroll and Benefits Module.
• Data Conversion for T&L Time Reporting Page.
• T&L Interface Unit Testing and Documenting the Issues.
• Coordinating with DBA for Tax update issues and reapplying the Customizations.

Confidential

Project Manager

Responsibilities:

• Coordinating Confidential E-Business Suite users for their Inventory which has regular Cycle Counts and Physical Inventory defined and scheduled in the E-Business Suite - Inventory Module.
• Setting the following pre-requisites for the Mobile Applications for Cycle Counts and Physical Inventory,
• Initializing Cycle Count / Physical Inventory Items
• Generate Automatic schedule requests
• Generate Cycle Count / Physical Inventory Request
• Cycle Count / Physical inventory Listing
• Coordinate with the Mobile applications developer to perform the following major functions from the Mobile Device,
• Select the scheduled or pending Cycle Counts / Physical Inventory.(Synchronized from Confidential EBS)
• Capture the quantity count (manual or bar code scanner)
• Interface / Synchronize counts into Confidential Inventory - Cycle Count / Physical Inventory Program
• End to End Testing of Mobile Apps applications through Android Mobile.
• Executing the Test cases for the Confidential EBS scenarios.

Confidential, Austin, TX

PeopleSoft Technical Lead/Onsite Project Coordinator

Responsibilities:

• FDD Review Meetings with Confidential, Estimation and allocating the Requirements to the Technical resources as per there Technical experience.
• Auto populating the Retirement code based on the Cross system reads and Retirement data.
• Retrofit and modifying the HR reports as per PS9.1 Data structure, bringing forward all the reports from 8.3 to 9.1.
• Establishing the benefit plan, retirement plan and general deductions based on the Retirement code.
• Developed an APP engine program to read the data from the flat file and populate into retirement tables.
• Involved in modification of pages/components and validating the data fields using PeopleCode.
• Retrofit custom inbound and outbound interfaces for all the HR Interfaces.
• Developed test scenarios and involved in unit testing and bug fixing.
• Involved in design and development of Technical Design Documents as per the FDD’s
• Review the 508 compliance as per the Confidential rules and regulations.
• Review of entire HR TDD documents as per the Confidential TDD specification.
• Coordinating with the team and try to resolve the technical issues on time.
• Co-ordination and status reporting to Program Manger.

Confidential

PeopleSoft Technical Lead

Responsibilities:

• Assign daily tasks derived from the project plan to the team; resolve the issues faced by team members in their daily activities.
• Track and report project deliverables/status to the stake holders
• Proactively identify, escalate the issues to the project stake holders that may effect daily activities and track them until their resolution
• Undergoing Functional Training on CORE HR Modules
• Created Technical specifications from Functional Docs and provide Technical Support to address the Issues for the client requirements
• Provided basic training on XML Publisher for all the Offshore Team.
• Provide assistance in preparing the Design Specs for the Automation Tools developed by the Offshore Team to use for Upgrade Process.
• Ensure the availability of access for all the client applications required for deliveries to all team members
• Provide assistance in peer-peer reviews performed by team members
• Allocation of work to off shore team. Also monitored and reviewed work done by off shore team.
• Co-ordination and status reporting to Program Manager.
• Resource management and assign work to the team for on time delivery.

Confidential

PeopleSoft Technical Lead

Environment: PeopleSoft Campus Solution 8.9(Student Administration), People tools 8.48.12

Responsibilities:

• Created Customized functionality of PIMS (Provider Information Management System). Where the Details of all the Providers can be entered in one component.
• Developed New Components for the Course details Structure where for a student we can link all the type of courses he is taking and the details of the Courses.
• Developed the Disability report through App engine, the details of the disability students will be fetched and stored in a CSV file.
• Developed the Finance Report for the Deferred/supplementary Students through App engine, Reading the CSV files and storing the data into our custom Records.
• Successfully Deployed the PIMS functionality to the Production environment.
• Production Support of all the issues related to Course Details component.
• Assisting in migration of the projects from DEV to TST and from TST to UAT.
• Created Technical specifications for Reports and Online customizations addressing Business Process Descriptions, Business Process Requirements and Functional Overviews.
• Reporting to the bugs that were created in Jira cases and assisting them.
• Customizing the Fields, Records, Pages, Menus, and People Code based on the technical scope and technical specification document

Confidential, CA

Technical Lead (Onsite/Offshore)

Environment: PeopleSoft CRM 8.9(Support, Helpdesk), People tools 8.48

Responsibilities:

• Fixing the HR and CRM integration issues related to PERSON and WORKFORCE sync
• Implemented Call center Support module on CRM 8.9 with tools 8.47 by converting the case data from HRHD module into Call center support.
• Customizations in customer and HRHD Worker 360
• Involved in CRM application upgrade from 8.9 to 9.0 on tools 8.48
• Data migration from 8.9 data model to 9.0 data model using app engine processes and excel-to-CI utilities
• Implementing skill-based routing for Helpdesk and Call center support based on CTD parameters
• Implementing ERMS/ CTI with AVAYA interface and AMC middleware
• Delivered customizations and interfaces according to application build schedule
• Creation of Customer Survey page where you need to capture the details of the survey entered by the user and store it in our Custom Record.
• Customizing the Fields, Records, Pages, Menus, and People Code based on the technical scope and technical specification document
• Reporting the Bugs and following up with PeopleSoft for Incident resolution and patch verification/application.
• Created the Security user roles, profiles and permissions lists for the users and granting them the required access.
• Created Technical specifications for Reports and Online customizations addressing Business Process Descriptions, Business Process Requirements and Functional Overviews.
• Production Support Activities
• 311 implementation road Map, design documents and functional Specs.
• Development of Related info, Agent Scenario, Customer Scenario, ERMS,CTI, Search Solutions pages.
• Day to Day Maintenance and Onsite Calls for the Design and Development of 311 with Onsite people.
• Preparation of Visio’s for the complete workflow of 311 Implementation.
• Guiding the Team in Preparing the First Beta version of 311 which is due to release by December.

Confidential, SFO, CA

Technical Lead/Developer

Environment: PeopleSoft CRM 8.9 (Support), People tools 8.48

Responsibilities:

• Completed full life cycle implementation of Bulk gift Cards Theft with direct functional and technical involvement in requirements gathering design, implementation, testing, QA, data conversion, deployment, maintenance, and enhancements.
• Production support for all the issues that are raised in Support module.
• Developed numerous Components, People Code programs, App Classes, Application Engine Programs and Component Interfaces between the Lead and Opportunity.
• Customizing the Fields, Records, Pages, Menus, and People Code based on the technical scope and technical specification document
• Reporting the Bugs and following up with PeopleSoft for Incident resolution and patch verification/application.
• Created the Security user roles, profiles and permissions lists for the users and granting them the required access.
• Created Technical specifications for Reports and Online customizations addressing Business Process Descriptions, Business Process Requirements and Functional Overviews.

Confidential

TechoFunctional Consultant

Environment: PeopleSoft CRM 8.9(Sales), PeopleTools 8.45

Responsibilities:

• Completed full lifecycle implementation of the Peoplesoft CRM 8.9 with direct functional and technical involvement in requirements gathering, design, implementation, testing, QA, data conversion, deployment, maintenance, and enhancements.
• Developed the new Leads and Opportunity Component for the CRM Sales Module in order to reduce the effort for the Sales user and to keep it as user friendly.
• Production Support for all the issues raised by the Sales User.
• Delivered customizations and interfaces according to application build schedule
• Developed numerous Components, PeopleCode programs, App Classes, Application Engine Programs and Component Interfaces between the Lead and Opportunity.
• Customizing the Fields, Records, Pages, Menus, and People Code based on the technical scope and technical specification document
• Reporting the Bugs and following up with PeopleSoft for Incident resolution and patch verification/application.
• Created the Security user roles, profiles and permissions lists for the users and granting them the required access.
• Created Technical specifications for Reports and Online customizations addressing Business Process Descriptions, Business Process Requirements and Functional Overviews.
• Interaction with Sales users to understand their expectation from Peoplesoft CRM application and Reviewing Technical Detail Designs.
• Preparing test cases, documenting/ analyzing test results of Unit testing, System Testing, Integration Testing and User Acceptance Testing, Issue Tracking and resolutions.
• Extensively involved in Go-Live move and Post-production support.

Confidential

Technical Consultant

Environment: PeopleSoft CRM 8.9(Field Service), People Tools 8.45, Confidential 9i,Java

Responsibilities:

• Worked on Customizations for Service Orders, and Order Materials.
• Performed requirements gathering, data modeling and business process reengineering to produce requirements and functional design documents and Entity Relationship Diagrams.
• Worked on Toolbar, Configurable Search, AAF, Auditing, Events and Interactions.
• Getting the concepts of Filed Service Toolbars, Data history, Relate New objects etc…
• Involved in design and development of the PeopleSoft CRM Module.