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Consulting Practice Manager Resume

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Newton, MA

SUMMARY:

  • MBA from #1 program in a "Top Techno MBA Survey" by ComputerWorld Magazine
  • Consulting experience with daily customer facing engagements on the executive level
  • Extensive analytical and problem - solving skills with ability to achieve strategic objectives
  • Ability to efficiently handle multiple projects simultaneously and change gears quickly
  • Goal oriented, dedicated professional, highly motivated, and decision-maker
  • Self-starter, highly adaptable, and entrepreneurial, able to learn new material quickly
  • Team player yet highly capable of performing independently and mentoring others
  • Extensive project management, team management and business continuity experience
  • Excellent organizational skills, prioritization and time management skills, detail-oriented
  • Superior quality assurance, total quality management, organization and presentation skills

TECHNICAL SKILLS:

Microsoft: Server 08/2012, Exchange 03/07/10/13, App-V, MED-V, WSUS, System Center Suite, RDS, NLB, NAP, MDOP, Group Policy, RRAS / VPN, OCS / Lync 10/13, SQL Server, MBAM, TMG, Bitlocker / EFS, Hyper-V, DFS / FRS, Active Directory, Desktop Virtualization, Windows 7/8, OWA / OMA, VSS, Enterprise Search, MS Project

Citrix: XenApp, XenServer, Provisioning Services, XenDesktop, Netscaler, Profile Manager

Messaging: GFI, Mail Marshal, Postini, Mimecast, BES, Autonomy EAS; E-Discovery, Archiving and Compliance

Security: Symantec, Sophos, Cisco PIX, Checkpoint MEPP / FDE, GPO, PKI, Vulnerability / Penetration

Storage: Failover Clustering, VFS, iSCSI, Fiber, VSS VMWare ESX/ESXi, VSphere

Disaster Recovery: HA infrastructure design, DR and continuity on Veeam, Symantec, System Center DPM

PROFESSIONAL EXPERIENCE:

Confidential, Newton, MA

Consulting Practice Manager

Responsibilities:

  • Develops customer relationships and leads to close engagements, advances and closes new opportunities
  • Develops new service offerings, technical solutions, plans and engages in marketing events
  • Deploys enterprise class solutions for Lync, Exchange, VDI, Server Virtualization and Active Directory
  • Designs and deploys Private Cloud infrastructures based on Microsoft, VMWare and Citrix solution suits
  • Manages desktop deployment, application testing, packaging and delivery projects
  • Engages in hands on deployment work, engineer training and customer training
  • Develops sales opportunities and manages the sales pipeline for infrastructure professional services
  • Manages partner ecosystem relationships and software vendor programs
  • Develops and implements project plans, crafts statements of work and infrastructure design plans
  • Deploys and upgrades customer application delivery platforms, hosting and cloud infrastructures
  • Gathers customer requirements, designs customer proposals and deploys technical solutions
  • Troubleshoots technical issues as part of customer support programs and warranty support
  • Builds successful marketing strategies and drives their execution in concert with the sales team
  • Manages multiple projects simultaneously including planning, execution and customer interactions
  • Managing, influencing and training sales and engineering on new service offerings and upcoming trends
  • Planning and executing sales, showcase and marketing events with partner organizations
  • Leads projects involving multiple engineers including consultants and customers’ engineers
Confidential, Braintree, MA

Infrastructure Architect

Responsibilities:

  • Developed and implements Confidential consulting project proposals, plans and implementations
  • Building relationships and common goals with customers’ C-level executives
  • Developed product and service sales leads and sales forecasts, marketing campaigns and events
  • Presented new technologies and solutions at Confidential and partner organized events
  • Developed project budgeting, financial and technical assessments and manages project lifecycle
  • Managed projects involving multiple engineers providing ongoing support and project implementations
  • Developed project guidelines, Statements of Work (SOW) and resource allocation planning
  • Manages presales efforts including customer on-site visits, presentations, design whiteboarding and quotation
  • Developed new professional services offerings based on market trends, needs and company strategy
  • Managed sales lifecycles on customer engagements, from initial meetings and presentations, through proposals, project planning, product/service implementation, closing and post-sales support
Confidential, Boston, MA

Senior Network Administrator

Responsibilities:

  • Managed complex IS implementations, upgrade and migration projects involving various teams and engineers
  • Designed/deployed Confidential Exchange, Active Directory, network infrastructure and data archiving solutions
  • Prepared test environments for data mining and e-discovery, security policy and software testing
  • Formulated and deployed security policies, Group Policies, e-mail and media encryption policies
  • Deployed and managed VMWare ESX, XenServer and Hyper-V environments on ISCSI / Fiber SANs
  • Developed procedures for information lifecycle management, E-Discovery and document production
  • Designed and deployed mobile e-mail and RA systems for IPhones, Blackberrys and Windows Mobile
  • Planned and migrated Novell and 2003 platforms to 2008, Exchange 2003 to 2007, 2010, LCS to OCS 2007
  • Designed and deploys removable media, laptop and e-mail encryption solution for MA privacy law compliance

Confidential, Framingham, MA

Network Manager

Responsibilities:

  • Managed a team of engineers and consultants on technical issues and a number of simultaneous projects
  • Designed and deployed a WAN with 2 datacenters, 60+ servers, 10 remote locations and 1000 users
  • Designed and implemented Domain security policies, network access policies, firewall and e-mail policies
  • Managed vendor relationships and prepared requests for proposals for contractors
  • Created and implemented disaster recovery and business continuity practices
  • Prepared annual budgeting for network infrastructure, tech support and project planning
  • Designed and implemented network documentation and change management procedures

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