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Technical Delivery Manager Resume

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SUMMARY:

  • Results - driven Technology leader with 7+ years of experience in Retail, E-commerce, Telecom and Insurance domains with strong development background and primary strength in building applications with focus on Customer experience, Innovation, Engineering best practices and Agile transformation.

TECHNICAL SKILLS:

Technologies: Angular, Single Page App, Microservices, Rest, APIGEE, C#, ASP.Net, Java Cassandra, Redis, Splunk, Hadoop, Sprint Boot, HTML, CSS, Resharper, SQL, JavaScript, SOAP, NUnit, JunitCI/CD: Jenkins, Team City, Hudson, Cruise control, Docker, Stash, Bit Bucket, App Dynamics, SonarQube, Git, Crucible, Confluence, Rally, Jira, TrelloService Virtualization(Lisa), Mockito, Rhino mocks, Selenium, WATIN

Architecture: MVC, MVVM, Event driven, Micro services

PM: MS Project, Power point Timeline, Visio, Office 365 SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

Technical delivery Manager

Responsibilities:

  • Retired 2 legacy Point of Sale applications by consolidating into a Micro Service ready single page app that saves $5 million year over year and can run both on desktop and IOS platform.
  • Delivered 43 projects in 26 Releases in addition to the consolidation.
  • Played a key role in every stage of the project starting from budgeting, scheduling, architecture, design, technology evaluation, risk assessment, iteration planning, user stories grooming, effort estimation, code reviews to release planning.
  • Spearheaded Agile (Scrum, Kanban), Continuous Integration and Continuous delivery adoption.
  • Orchestrated a data analytics and visualizer solution to provide deeper understanding of transactions volume, trends and failures.
  • Built, presented and negotiated the program strategy, roadmap, timeline, scope and its changes with business and technical teams.
  • Managed a 27 fulltime and contract member team of offshore and onsite Developers, SDETs, Scrum Masters and System Analysts.
  • Defined, measured and monitored KPIs, provided continuous feedback to help set and achieve career goals of team members.
Confidential

technical program Manager

Responsibilities:

  • Championed Adopt-a-store program by visiting 2 stores weekly to identify application issues, train the reps on new features and take their feedback to business to help make strategic decisions.
  • Managed a DevOps team that Rearchitects, troubleshoots, fixes and deploys the application issues identified in store visits.
  • Organized a simulated load balanced environment which has the same network as a store to recreate store experience and test when external parameters like Wi-Fi, LTE and VPN are changed.
  • Increased the tablet usage from 3% to 9%.
Confidential

PROduction support manager

Responsibilities:

  • Pioneered Production Support team that receives Business/App Support/Customer Delivery escalations firsthand to identify any Production issues, fix and deploy based on priority.
  • Improved product quality by significantly reducing the defect backlogs with regular hot fixes and monthly maintenance bundles.
  • Promoted open and direct communication with business users by showing working code early in the software development process.
  • Crafted Technical Specifications and User stories for projects.
Confidential

senior software developer

Responsibilities:

  • Reduced code redundancy by centralizing into reusable modules.
  • Created a new framework to safely launch new features before go live date and maintain a single code stream for all releases.
  • Enhanced state specific coverage preferences to save call wait time.
Confidential

senior software developer

Responsibilities:

  • Refined agile process with direct customer involvement in short and rapid development cycles including automated testing, pair programming and TDD (test driven development).
  • Evolved a complex-rules engine that decides the customer’s eligibility based on the business rules.
  • Collaborated with designers to implement and streamline menu and overall system experience for look, feel and usability for a largescale web front application.

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