SUMMARY:

• CSM certified Project Manager with almost over 8 years of extensive experience.
• Experience in functional Financial Trades mutual funds, interest rate Swaps, cash sweeps, Interest rate Swaps Option, Mortgage Backed Security, Foreign Exchange.
• Experience in developing and reviewing strategies using the various risk scores such as credit bureau, application, behavior, bankruptcy and USAA relationship scores.
• Hands on experience in Mobile and Internet banking.
• Expert in writing and managing documents like Business Requirements, Functional Requirements that match technical system setups, front/ middle/ back office, and Use Case, Vision, Scope and Project Plan Documents.
• Strong knowledge of Software Development Life Cycle (SDLC - Feasibility Requirements Analysis, Design, Construction, Testing, Implementation, Support) and Rational Unified Process (RUP), Agile and UML methodology.
• Extensive experience of IBM Rational tools (Requisite Pro and Rose), and skilled in using MS office applications for day to day activities, MS Visio for drawing flow diagrams and MS Project for prioritizing and managing individual tasks.
• Use of Active Directory to assign policies, deploy software, and apply critical updates to the organization.
• Proficient in creating UML diagrams like Use Case Diagrams, Activity, Sequence, Collaboration, Class, State, Workflow, Process flow, Dataflow and Deployment Diagrams.
• Experienced in performing Gap analysis, Feasibility and SWOT Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Managed, conducted and executed team meetings and delegated work accordingly.
• Experienced in conducting JAD sessions, project meetings, reviews and walkthroughs.
• Actively involved in User Acceptance Testing and training of the end users, which include writing System Test Cases.
• Experience in managing the requirements and test cases using the Requirements Traceability Matrix.

TECHNICAL SKILLS:

• AGILE/SCRUM
• HP ALM
• IBM Rational Rose
• Requisite Pro & Test Manager
• Clear Quest
• Crystal Reports
• TOAD database management software
• SQL queries
• Lotus Notes
• Microsoft Project Manager
• MS Outlook
• MS Word
• MS Excel
• MS PowerPoint and MS Access/MS Query
• AML
• Systems Development Life Cycle (SDLC)
• Waterfall
• CRM
• SharePoint
• Visio Flowcharting tool
• SharePoint
• Microsoft Office Suite (Advanced level): Word
• Excel
• PowerPoint
• Visio.

PROFESSIONAL EXPERIENCE:

Confidential,San Ramon, CA

Senior Project Manager

• Developed detail project plans for BSA communication and CDD
• Worked on Phase 3 of CDD which included hiring staffs for CDD alerts, future state workflows, and reporting requirements.
• Contracted and finalized vendors to monitor and analyze actual activities of the customers against expected.
• Remediated 2013 and 2014 FDIC findings for CDD
• Coordinat ed with Digital Production Development team as a Project Manager
• Created AS- IS Business Process Model and Project Definition Document (PDD) for Mobilizing ACH Payment Service.
• Updated and finalized the PDD based on internal reviews.
• Designed developed different methods of communication among employees of all levels to enhance company-wide updates and modification in procedures and policies.
• Managed portfolio of Mobile Banking Application and Deposit Account Opening Application enhancements and projects.
• Successfully managed and deployed Confidential ’s 's second generation Mobile application, leading to increased Mobile Banking capabilities to customers including external transfers, bill pay, and remote deposit capture.
• Developed 2015 BSA communication plan for ongoing communication process.
• Developed a plan to identify higher risk legacy customers
• Pr ioritize deliverables to ensure timely completion and also implementation of the process.
• Facilitated brainstorming sessions to develop future state workflows and ongoing system development.
• Created weekly project status reports and presented to stakeholders and updated executive dashboards
• Organized and consolidated all work stream project plans for executive.
• Created and maintained RACI Matrix to allocate work responsibilities and timings of deliverables.

Confidential, Los Angeles,CA

Senior Project Manager

• Managed multiple full life cycle medium to complex sized projects within their cost and schedule.
• Conducted Project meetings, attended and represented changes in Change Management Cabs.
• Managed project documentation, Status Reports, deliverables, milestones, resources, cost and schedules.
• Played a lead role in identifying and documenting 'as-is' business processes and practices.
• Conducted JAD and interview sessions with stakeholders for gathering the client's 'to-be' requirements.
• Translated Project Definition Documents (PDD) into Functional Specification Designs (FSD).
• Generated metrics and status reports for high exposure products and AML activities.
• Created processes and use case diagrams based on the 'to-be' business requirements.
• Worked with Client and Project Managers to define the scope of the 'to-be' requirements.
• Led analysis on redesign of digital asset management system, designing user interface and creating business requirement documents
• Analyzed and identified gaps and presented to the client for sign-off.
• Responsible for full SDLC and strong process facilitation, including project documentation, budget maintenance, and team member management with WBS tasks and coordination.
• Proposed Work around solutions for the identified and approved gaps wherever possible.
• Participated in change request meetings to re-analyze and document the scope of the new requirements.
• Suggested re-engineering and process changes as needed based on requirements gathered.
• Authored functional requirements specification documents for the gaps to get the Client sign off.
• Worked with customization team for solutionizing the non-product related (client specific) requirements.
• Involved in creating test strategy and test plans for the identified product changes.
• Performed Functional Audit and provided adequate inputs for fixing the defects at the primitive stage.
• Participated in formulating UAT planning and strategy.
• Worked individually on building a financial model for one of the finance product using test and control
• Reviewed user manuals from the functional perspective on the product changes.
• Conducted investigation, root cause analysis, and trending against recurring problems and issues.
• Imparted training to the business users on the enhanced product/applications.
• Responsible in managing and maintaining the defect tracking process.
• Anchored status meetings periodically to discuss the project milestones and major issues.
• Involved in the discussions with senior management regarding the upcoming product releases.
• Managed the Off-shore Team, On-site Database Development Team and Testing Teams to ensure the project is completed on time and budget
• Environment: Program Management Office (PMO); Rational Requisite Pro; MS Office Suite; MS Project Plan; Workflow

Confidential, Jersey City,NJ

Senior Project Manager

• Managed a team to gather requirements, perform analysis, and document, test and implement a customer call center application based on SharePoint.
• Collected and documented business requirements from end users in support of the implementation of a Siebel Online (web) CRM tool.
• Developed functional, data, reporting, and user interface specifications. Performed system integration testing, supported user acceptance testing, and implemented the CRM tool. Interfaced with the Security group to coordinate access to the CRM tool through the Confidential firewall.
• Created epics and user stories for Digital project
• Involved in putting together the Project Design Definition (PDD).
• Supported the cost and resource management of a Financial Planning and Analysis program. Interface with software development managers to ensure project spending and resource burn rates were in line with projections.
• Supported the reporting of financial data and resource burn rates to executive management.
• Assisted with the analysis, design and implementation of a tool suite that will provide product life-cycle management for cross-channel projects.
• Managed the schedule, deliverables, risks, SDLC tasks, and resources of ASAP Team in development of a web-based Applicant Tracking System.
• Led meetings with external and internal stakeholders including Subject Matter Experts, and members of the development team to define and document business and system requirements.
• Assisted in managing the full project life cycle, from initiation through implementation, including requirements gathering and prioritization, defining scope and schedule, obtaining approvals, managing development and testing tasks and troubleshooting. Validated the clients’ requirements by doing a detailed analysis / feasibility study.
• Discussed specific needs and probable budget to build software as per client’s requirements.
• Analyzed the client’s requirements and proposed a new process flow to their current syndication process.
• Ensured the new process flow to optimize CitiDirect functionalities and satisfy the client’s requirements.
• Managed the Mobile requirements documents and updated the changes periodically.
• Developed timelines for project delivery and managed projects and resources to successful completion (MS Project).
• Performed Functional Audit and provided inputs for resolving the defects at the primitive stage.
• Managed resources, budget, portfolio, scope and timeline changes to accommodate new features requests and other urgent project priorities. Heavy use of JIRA software as a project management tool to support Agile / Scrum methodology.
• Involved in the Test strategy meetings and planning which include UAT and User acceptance queries.
• Reviewed user manuals from the functional perspective on the product changes.
• Responsible in managing and maintaining the defect tracking process.
• Anchored status meetings periodically to discuss the project milestones and major issues.
• Assisted the off-shore portfolio management team to determine the feasibility for implementing different solutions.

Confidential, New York, NY

Senior Business Analyst, Market Risk and Capital Management

• Run regional and global VaR daily on multiple products such as money market funds, interest rate derivatives, MBS and CDO.
• Participated in management reviews with Front Office business areas.
• Translated clients’ goals and objectives into actionable and measurable digital programs.
• Performed Risk Analysis - Credit Risk, Operational Risk, Market risk using data quality, data governance.
• Analyze daily VaR and write commentary on significant changes for senior market risk managers.
• Implemented a new risk model, Credit Event VaR, to measure issuer risk for traded credit portfolio.
• Generation of reports for regulators for Market Risk, Counter Party Risk, Credit Risk and Risk accrued due to bad Loans.
• Manage the bank’s exposure to market risk to ensure it remained within limits.
• Verified and approved pricing models. Advised on modeling of complex trades.
• Respons ible for requirements elicitation and management, developing Business Requirement Documents (BRD), Functional Specification Documents (FSD), Use Case Specification Documents, Product Definition Document (PDD) and Requirements Traceability Matrix (RTM).
• Reported market risk exposure internally and to federal regulatory agencies.
• Conducting workshops with the relevant stakeholders and articulate as-Is and To-Be Model.
• Establish es timelines and project milestones for all assigned initiatives.
• Controlled the delivery and execution of project plans, implementation plans, test plans, requirements and design walkthroughs, and impact assessments through the SDLC process.
• Managed market risk across asset classes including interest rates and rates derivatives, equity and equity derivatives, credit products, and securities financing.
• Successfully closed a business unit and prevented significant credit losses before the credit market crisis.
• Monitored adherence to risk limits for all trading activities using quantitative measures, including Value at Risk (VaR) and stress tests. Conduct data analysis using SQL & Excel as part of requirements analysis and to assist data quality teams (SSIS, SSAS, SSMS).
• Alert trading desks and senior management of potential risk changes after significant events.
• Monitored credit limits, and works with trading desks and credit analysts to resolve credit limit breaches.
• Reported to senior management on counterparty and issuer risk.
• Involved in data mapping of the project requirements, queried the database using SQL queries for data mining, data analysis and data modeling as well as SSIS, SSMS and SSRS package.
• Involved in Designing Logical and Physical Data model using Erwin Tool.
• Identified and resolve collateral quality issues to prevent potential loss.
• Model portfolio asset and liability cash flow gaps. Provided input and support for the monthly review.
• Used SQL for querying underlying database tables to analyze the forecasting data and worked with the Data Modelers to create Data model diagrams in working sessions.
• Monitor credit spread, vega, gamma, and prepayment sensitivity.
• Analyzed and controlled daily risk metrics produced on trading activities.
• Worked with senior market risk professionals.
• Recommend actions to management based on trends.
• Research new methods to determine and measure market risk.

Confidential, Charlotte, NC

Senior Business Analyst

• Delivered projects ranging from 3rd party hosted solutions, back office process improvements, and in-house applications utilizing service oriented architecture.
• Developed and maintained relationships with over 10 vendors, both on and offshore and gained subject matter expertise of product offerings from Kony, Cash Edge, and Fidelity.
• Experienced in working with digital and online applications.
• Drove strategy sessions during portfolio planning to determine optimal balances of scope vs. budget, utilizing strong technical acumen to drive out estimations and recommendations for executive team.
• Coordinated meetings between required stakeholders, as and when needed.
• Actively involved with PM in developing Timelines for Project Delivery
• Collected project details from other Confidential lines of business and translated PDD into Functional Specification Designs (FSD).
• Responsible for the training, delivery, and overall accountability of a junior project managers supporting portfolio of enhancements. Created and managed Work Breakdown Structure (WBS).
• Drove new approach for a three-phased, Debit Card process improvement project resulting in improved customer experience and increased operational efficiency.
• Assumed responsibility for re-engineered deposit account opening application, increasing analytic capabilities and improving customer experience.
• Full end to end management and completion for redesign of user interfaces for external transfer functionality resulting in improved customer experience and creating resolution to multiple Voice of Customer issues.
• Delivered new product offering (Pop money) allowing customers to send money via text, email, or bank account number.