SUMMARY:

• An experienced Senior Network Security Manager and Network Systems Project Manager/Team Lead, with over 7 years in Network Security Management, 10 years Technical Management and 15 years in Network Systems Administration.
• I have expertise with multiple MS Windows operating systems, Hyper - V, VMware, VDI, software deployment and application support.
• I consistently, meet multiple deadlines under pressure, while exceeding quality expectations. Experience administering, directing, and managing multiple management actions, and substantial IT projects concurrently.
• Also, I am a very committed innovative thinker with superior decision making and problem-solving ability.

TECHNICAL SKILLS:

Applications: Microsoft Outlook, Word, Excel, Power Point, and MS Project

Networking: Installing/Managing Windows 2008/2012 R2 Servers, VLAN Active Directory Management, Hyper - V, VMware and VDI

Monitoring Tools: What s Up Gold, Wire Shark

Operating Systems: Microsoft Server 2008/2012 R2, Windows 8/10 (Hands On)

Project Management/Team Lead: 15 years of experience

PROFESSIONAL EXPERIENCE:

Confidential

On Site Contractor

Responsibilities:

• Developing self-managing, high-performance teams supporting the growing needs of the MCEN.
• Supporting Virtual Desktop Infrastructure (VDI)
• Perform, Configure, Monitor, and Maintain software backups, updates, recoveries, and devices. Monitor all enterprise wide servers and services.
• Continuing to adopt the ITIL Framework until we have mature processes that provide measurable value to our customers and leadership
• Analyze and diagnose system failures to determine their causes and make written recommendations for corrective action.
• Establish effective operational procedures and work instructions.
• Provide installation, testing and maintenance of Operating System and applications Software.
• Modify and Execute Processes, Standard Operating Procedures (SOP), Work Instructions (WI), troubleshooting guides and tools.

Sr. Network Support Specialist

Confidential

Responsibilities:

• Manages processes for communicating outage/emergency situations and scheduled planned maintenance activities to the organization. Also, collaborates with other IT leaders to review communication methods periodically to identify potential changes in methods to enhance communication effectiveness.
• Completed a major migration to establish a separate network division for OIG and still maintain State Department network. Working with IRM to install new Ethernet ports and establishing new IP addressing and sub netting. Experience with Active Directory Structure: OU, computers, user accounts

Network Technical Support

Confidential

Responsibilities:

• Administrating terminal servers, creating active directory users and groups, managing group policies, minor Cisco routing and switching projects, Dell Equal Logic PS Series SAN management, remote host servers, and creating/deploying workstation images.
• Manage, Configure, Maintain, Monitor, and Design Virtual Platforms on VMware 5.x
• Virtual Desktop Infrastructure (VDI)
• Experience administering, directing, and managing multiple management actions, IT tasks, and substantial IT projects concurrently.
• Experience with server management 2012 R2, administrating active directory, file storage services, WSUS, setting up virtual machines, virtual switches, and virtual hard drives.
• Deploying McAfee Endpoint Security/Firewall using McAfee EPO, ensuring updates with the latest virus signature were send to all servers and workstations. Administered logs on to the McAfee EPO console to perform security management tasks, such as running queries to report on security status or working with managed software security policies.
• Responsible for the administration of McAfee ePolicy Orchestrator (HBSS), ACAS, as well as 2008R2 and 2012R2 servers.
• Maintain a security baseline via McAfee services and routine Microsoft patching. Preform weekly Nessus scans via ACAS.
• Deploy, implement, and sustain HBSS modules such as HIPS/Firewall, Virus Scan Enterprise, Data Loss Prevention, Policy Auditor, Rogue System Detection - RSD, and Asset Baseline Monitor.
• Utilizing HIPS for prevention of threat event signatures, VSE for periodic scans of systems on the network, DLP for blocking the use of external storage devices, and RSD for detecting devices that do not belong on the network.
• Managing VMware 5.x, V-Center centralized management application for the virtual terminal servers/machines and Hyper-V hosts centrally. Manage, Configure, Maintain, Monitor, and Design Virtual Platforms on VMware 5.x Virtual Desktop Infrastructure (VDI)
• Experience leading a multi-tier support environment and working through and with subordinate managers/leads to ensure cross-program operational success. Creating MKS change management requests for escalated Tier III support and daily Tier I/Tier II for Remedy tickets for service level agreements.

Wireless Network Support Engineer

Confidential

Responsibilities:

• Establish effective operational procedures and work instructions.
• Provided installation, testing and maintenance of operating system and applications software.
• Successfully deployed over 25 remote Aruba Wireless Systems in support of a Bank Closing Contract.
• Configuring and managing the Aruba WTI Remote Site Manager RSM 8R4, Linksys Network Storage System NSS600.
• Managing Aruba Controllers 800/2400 series, Aruba access points and portals, implementing, configuring TCP/IP 802.11 and deploying wireless technologies throughout FDIC

Computer Analyst II

Confidential

Responsibilities:

• Provided onsite support for Confidential contract
• Configuring and maintaining classified technical systems
• Installing and updating systems
• Sorting through configuration issues on new system upgrade
• Installing antivirus signature patches/updates

Project Management IV

Confidential

Responsibilities:

• I was very instrumental in the planning for expansion and growth of the Confidential Claims offices and Confidential .
• Managed two remote support team members.
• As the project manager/team lead, I was able to bring aboard temporary Confidential contractors to assist with major migration projects.
• Ensuring I was onsite to assist each remote support member with their office or service center opening, closing and expansions.
• Providing a “Can Do” work attitude for the entire team.
• Establishing new workstations, MS Windows 2000/2003 file servers, network printers and Confidential telephones.
• Very effective as project manager/team lead in deploying network technical support to 35 offices, well over 1500 users in LAN/WAN environment throughout DMV/ Mid Atlantic areas.
• Ensured that practices and processes exist.
• When it is possible to standardized and make repeatable.
• Provided design recommendations and support documentation as needed.