SUMMARY OF QUALIFICATIONS:

• Global Change Management professional / advisor, with over 10+ years of experience in administering technical product and infrastructure direction and support for confidential IT projects.
• Subject matter expert in root cause analysis and integrating application solutions for business processes that define system scope and objectives.
• Demonstrated ability to identify opportunities for process improvement, management control of work of automation.
• Highly skilled in influencing executive level management and stakeholder control.

TECHNICAL SKILLS:

• Research & Development Budget Control Business Development Mergers / Acquisitions
• Data Conversion System Implementation Upgrades, Migrations Cost Analysis
• Training/Development SAP (MM.PP, WMOS, SD) Problem Resolution Reporting
• Change/Release Management Oracle v.9.1, R12 Inventory Control Vendor Relations
• Share Point Clarity Visio Microsoft Office Applications

PROJECT MANAGEMENT EXPERTISE:

• System Development Life Cycle (SDLC) Strategic Planning Business Continuity
• Full Life Cycle Project Management System Analysis Stakeholder Management
• Requirements Gathering Risk Management Milestones Management
• Best Practice Methodologies Scope Control Q&A Planning and Execution
• RFP / RFQ Development Proposal Development Scope Management & Control
• METHODOLOGIES
• AGILE / WATERFALL

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

SENIOR PROJECT MANAGER / ADVISOR

• Partnered with top executives and business leaders to establish and define program objectives and drive Release Management;
• Worked with PMO leadership to ensure all business goals, reporting requirements, issue & risk tracking processes, standard key milestone & dependency management processes, and critical path tracking mechanisms were documented and executed;
• Managed and directed cutover activities for the merger and acquisition / deployment of a major company merger; Activities included: Implementation of (SAP/Ariba sourcing /on demand), as well as long term strategic planning and logistics execution of all transformational activities at various global locations;
• Acted as primary contact between Logistics team and all third party integrators; Program Management activities included managing Project Managers at various global locations;
• Business strategy included: Long - term procurement roll-out strategies, building and communicating all future business plans and capabilities, migration and merger of old/outdated systems and implementation of approval hierarchies, warehouse setup and DC control; Budget responsibility $10 million.

Confidential, Tacoma, Washington

SENIOR PROJECT MANAGER / CHANGE MANAGEMENT/ ADVISOR

• Served as liaison between project sponsors, stakeholders, Procurement Leaders, Finance and IT;
• Directed all Procurement Management activities for a major (SAP/ Ariba Sourcing /on demand) upgrade / implementation, with budget responsibility of $400K; Assisted and co- managed overall Release Management related to the production landscape, with strong influence to C-level executives and stakeholders;
• Engaged project team members weekly to obtain status updates and ensure tasks were being completed within agreed upon timelines;
• Drove RFP preparation and posting RFP to potential vendors. Assisted in selection process and on boarding winning contractor;
• Monitored and maintained all project risks and accurately reported status (weekly), with follow-up with senior management and project leaders; Drove result-oriented product management in direct supply chain distribution business model and influenced decision making;
• Delivered profit-driven revenue models and planned long-term new technologies and trends; Drove PMO Development and support; Acted as primary contact between Logistics team and all third party integrators.

Confidential, Atlanta, Georgia

SR. PROJECT MANAGER / PMO MANAGER

• PMO Start up - Program consisted of eligibility requirement gathering for SNAP, TANF, food stamps, child care and Medicaid.
• Goal was to reduce fraud and better identify eligible recipients; directed all implementation activities (from an advisory standpoint) for services, resources and project plans for a major scalable program, with budget responsibility of $4 million dollars.
• Business development responsibilities included: Reviewing RFPs, RFI’s, team building, coaching and mentoring of PM’s, BA’s and staff, writing proposals, facilitating client and partner meetings, etc.
• Managed direct client interactions, expectations for client executives, leadership, and program-area subject matter experts, during implementation for a new PMO office.

Confidential, Atlanta, Georgia

SENIOR MANAGER

• Directed all services, resources, and project plans for major WMOS, P2P, Supply Chain scalable enterprise solution; Supported both projects (Abercrombie & Fitch and Starbucks), with a combined $1.2-billion budget;
• Helped establish and co-managed with client all Release Management activities related to production landscapes, for both Abercrombie &Fitch and Starbucks clients;
• Provided business analysis for projects up to $150-million, which included requirements, success criteria, milestones, Key Performance indicators (KPI’s), and Work Breakdown Structures; Acted as primary contact between Logistics team and all third party integrators;
• Managed vendor management, including management of third-party vendors, execution of SOW’s, SOP’s and contract negotiation.
• Drove RFP preparation and posting RFP to potential vendors; assisted in selection process, and on boarding winning contractor; managed all testing activities, including UAT testing, release strategy and production planning for various clients.

Confidential, Atlanta, Georgia

SR. PROJECT MANAGER

• Directed and managed all implementation initiatives for a successful $1.2 billion dollar global enterprise transition, to merge acquisition target Radiant Systems onto existing NCR platform, becoming a wholly owned subsidiary of NCR;
• Established and co-managed all Servigistics upgrade activities to version 11.2; Assisted with identifying missing part ID numbers and converting all part ID numbers to the ERP system; Managed development and delivery of all Non-USD Cost Conversions; Directed daily project management activities, which included: Managing, tracking, and reporting project progress, issues, budget, and scope changes Planning, status updates, milestones and timelines; provide mission critical communications on enterprise applications to key personnel; Managed all off-shore activities, including development and testing; Acted as primary contact between Logistics team and all third party integrators.

Confidential, Atlanta, Georgia

SR. PROJECT MANAGER

• Brought in to assist with all Oracle EBS business process re-engineering activities related to Supply Chain Management, Procurement, Finance and End to End Modeling, which included: (PDLC, SDLC), Purchasing and Procurement Post Implementation. Company is comprised of (18) different acquired companies and is merging and mapping all business processes for all companies onto one platform, consisting of Oracle R12. Enterprise Business Systems (EBS) will be implemented as part of the overall redesign of this program.
• My tasks included: leading, creating/leveraging/developing priority based industry solution scenarios for re-engineered solution maps, to identify gaps and fixes related to industry content for HR, Payroll, Order to Cash, Market to Quote, Purchasing and other Procurement Supply Chain initiatives; Performed Gap Fit Analysis and then delivered Traceability Matrices (Application Functionality matching Requirements to identify Standard Functionality and Gaps); Led the design of interfaces, developed functional design documents and led the development of ERP System, as well as external Order Management and Inventory Systems; Gathered Business Requirements, performed Change Management functions, Business Process Improvement (BPI), Re-Engineering (BPR) and documenting Business Processes, thereby translating them into system requirements; Conducted Conference Room Pilots (CRP) & Training Sessions; Drove resolution with regards to outstanding issues and pending actions within multiple business areas; Managed all testing efforts.

Confidential, Atlanta, Georgia

SENIOR APPLICATIONS LEAD

• As the primary point of contact for all (GHS) Materials Management, Purchasing, Procurement and Systems related issues, collaborated with the Information Systems, Accounting, Revenue Integrity and Finance teams regularly, to coordinate and facilitate problem resolution. Responsibility included managing all system related applications for Grady Memorial Hospital, Emergency Medical Services (EMS) and (12) twelve neighborhood clinics.
• Managed, monitored and developed new business processes (Post implementation) of Legacy to ERP System for (GHS). Business implemented a new roll-out of Oracle ERP 9.1 HCM and EPIC systems in August 2010, across all business lines. (GHS) became the first major Health Care organization to implement system; oversaw the development, design, and implementation of new technology and changes to existing systems in support of the needs of business needs. Identified emerging information technologies to be assimilated, integrated, and introduced within the existing infrastructure. Worked with senior business leaders and Change Management V.P. to develop priorities and timelines; Served as Chairperson and drove development of new business processes within (CCB) Change Control Board, (SCCB) Software Change Control Board; Managed vendor management, including management of third-party vendors, execution of SOW’s, SOP’s and contract negotiation.

Confidential, Atlanta, Georgia

SENIOR APPLICATIONS PROJECT LEAD

• Brought in to assist with getting project back on track and replaced an outgoing resource; Redirected project and created/leveraged/developed priority industry solution scenarios for vertical; developed solution maps to identify white space; established value propositions for solutions; Provided Industry content for Purchasing and Procurement Supply Chain initiatives and identified, developed and maintained vendor performance, compliance, partner and relations; Initiated new training methods for end-users, by recreating, facilitating and leading integration testing with end-users, business users and super users; Created documentation, process flows, training, specifications, and diagrams to provide direction to customers and to development services, and support teams; Gathered and defined product business requirements; Bridged the functional/technical chasm between users (customers) and development; Built and developed a much more organized business process that now communicates effectively between finance, purchasing and supplier teams and better manages and streamlines the overall business process; Developed internal community - Led rhythm of the business sessions, strategy and planning sessions. Led development, testing, support and training of internal industry aligned resources to ensure consistency; Defined and Implemented overall IT strategy and architecture for Supply Chain enterprise environment, including P2P, Vendor Management and phase testing; Worked closely with commodity managers to train super users and end-users within the new application and educate Suppliers / Vendors on how to use the new system to place orders and streamline their business processes.

Confidential, Duluth, Georgia

SAP APPLICATIONS PROJECT MANAGER

• Presided over a $5 million dollar ASAP implementation upgrade from and led a cross-functional team of offshore developers, which consisted of 8 team members, using an agile/ scrum approach to deliver value to customers, both internal and external;
• Provided Industry content for Supply Chain initiatives and identified, developed and maintained vendor performance, compliance, partner and relations; Held total ownership of project budget, finance and planning. Defined and Implemented IT strategy and architecture for Supply Chain enterprise environment, including SRM / P2P and Vendor Related Management;
• Leveraged existing global systems, including SAP to satisfy business requirements; Led IT activities including requirement gathering and analysis, design and development review, testing, training and support; Led team in identifying and managing risk factors for projects and developed mitigation plans to address Q&A and risks; Led UAT testing and reported outcome to Finance teams and c-level management. Ensured success of the project by taking ownership of deliverables and assisted/ performed analysis, testing, support, training, or other tasks as necessary; Worked closely with client, Product Management and Business Leaders to understand and set direction of ASAP integration; Reviewed and analyzed existing integrations and business processes and developed strategies for improving or further leveraging these systems; Assisted with integration testing and (UAT) user acceptance testing.

Confidential, Long Island, New York

PRINCIPAL CONSULTANT / PROJECT LEAD - SAP

• Spearheaded and set the direction of a (90) ninety day short-term Gap Analysis between Estée Lauder and their newly acquired company Aveda, to correct flaws ( Post implementation ) of their overall business process. Fixed bid Project budget was $500,000. Client had been experiencing failures in their Purchasing and Procurement Supply Chain process, involving inbound and outbound processing, within their WMS / MM delivery process. As a result, the client was experiencing a significant loss in revenue, sales and performance on the Aveda side. Client upgraded their ERP system, but was still experiencing significant problems merging their newly acquired company Aveda with Estée Lauder on the same ERP platform.
• Gap-fit / Trend Analysis was completed ahead of schedule. Client saw an immediate increase in revenue and sales for the first quarter of 2008. Aveda profits rose 30 percent in the first quarter and have continually risen over the past 3-4 quarters. End-user knowledge improved and overall use of ERP System increased significantly within end-users and business users with recommendations of additional training in ERP.

Confidential, Atlanta, Georgia

GLOBAL RETAIL SAP STRATEGIST / RETAIL SME / INTERNATIONAL TRUSTED ADVISOR

• Managed all Master Data activities including cleanup, implementation and new product efforts; Assisted with development of project plans. Performed in the role as an International trusted advisor (Beijing, China, Istanbul, Turkey);
• Implemented the first Retail ERP Implementation in Asia’s history;
• Performed in a lead role, directing the Supply Chain Management process of China’s largest Retailer;
• Acted as a SME (Subject Matter Expert) for the SCM team and provided direction, advice and leadership to team members and management as needed.