It Category Manager Resume
Willow Grove, PA
SUMMARY:
- Accomplished sourcing and supply chain operations professional with over twenty years of progressive experience managing multiple spend categories and processes. Possess highly developed category expertise in a broad range of indirect, direct, and related business services.
- Operates with a high degree of ethics, autonomy, intellectual curiosity, transparency, entrepreneurial spirit, self - awareness with a bias to action.
- Significant expertise in IT Services (e.g., Cloud, Big Data/Analytics, Customer Experience, Infrastructure Management, BPO, Digital Solutions, and Social Media) along with a broad range of financial services related spend categories.
- Skilled in use and application of enterprise resource planning tools (e.g., Oracle/PeopleSoft, SAP, etc.), procure to pay and sourcing suites (e.g. Ariba, Zycus), Process Excellence toolset (e.g., Lean Six Sigma, value stream mapping etc.), bench marking, evaluation of total cost of ownership, fact-based and collaborative negotiation, end-to-end contract management, and disciplined spend, value management, and rigorous bid analysis.
- Proven business experience in use of effective business partnering and relationship management, managing organizational change issues, driving procurement transformation, skilled in business integration (through M&A), and strategic vendor management while utilizing a collaborative approach.
- Possess global supply chain management expertise useful in leveraging and managing various operational and value levers (e.g., demand, cost, efficiency, risk, and innovation). Recognized for strong interpersonal skills with respect for cultural sensitivities and divergent viewpoints. Demonstrates financial and technical rigor in use and deployment of next generation sourcing tools.
- Comfortable functioning as change agent as evidenced by a demonstrated track record in reducing total costs and risk factors for global companies. Committed and driven to delivering validated cost savings, unlocking innovative and disruptive new product and service offerings.
- Passionate about unlocking additional value creation in support of internal and external stakeholder project and organizational requirements (e.g., risk mitigation, business continuity, time to value, delivery of optimal service levels, and organizational agility) across multiple facilities and geographies.
TECHNICAL SKILLS:
Industries Served: Pharmaceuticals, Procurement Outsourcing, Financial Services, Business Information and Media, Consumer Products, and Telecommunications.
Competencies include: Deep Category Expertise Diversity Management and CSR Process Excellence Mindset Suppler Relationship Management Commercial and IT Agreements Strategic Thinking and Sourcing Strategy Development Team Building and Mentoring Negotiations through entire contract lifecycle
PROFESSIONAL EXPERIENCE:
Confidential, Willow Grove, PA
IT Category Manager
Responsibilities:- Supporting the Sr. Director of IT and Professional Services Procurement, IT Leadership Team, VMO, and Project Management Office (PMO). Functioned as a trusted resource, advisor and trusted SME in project and program efforts focused on IT sourcing, supplier onboarding and engagement, negotiations, contracting, and category management at Shire.
- Partnered with Legal, Finance, and Compliance as necessary to author and review contract terms and conditions for various contractual agreements (e.g., MSA’s, SOW’s, SaaS, Consulting, Technology Implementations, Staffing, etc. Consulted with and advised business partners in order to reach acceptable outcomes while mitigating potential risk (e.g., financial, quality, regulatory, supply chain, legal, performance)
- Led negotiation strategy and conducted contract negotiations on terms and conditions of high-risk, complex, and potentially long-term agreements in support of high impact IT and Commercial agreements.
- Escalated specific points of contention on legal and business issues to appropriate levels of management
- Authored and launched RFX’s and led communication strategy with prospective suppliers. Independently exercised decisions based on structured analysis of supplier risk relative to their proposals in partnership with internal business customers.
- Contributed to major IT goal alignment and strategy attainment in such as: integration of acquired companies, digital patient services,
- Achieved $1.4MM of validated costs savings and $1MM cost avoidance.
- Developed and championed IT sourcing strategy for Telecom, Hardware, Software, and IT Professional Services.
- Supported multiple high profile sourcing activities, interfacing with executive stakeholders through working levels to achieve alignment while meeting project end points. Recent projects included: data center migration to hybrid cloud DC, selection of vendors and contracting for standard visualization and analytics tool to support a new data and BI framework, government pricing application, cloud based SAS analytical framework, sales performance, digital content management, technology and video conferencing, executive dash boarding/storytelling, and selection and acquisition of mobile tools and platforms for new salesforce supporting a new drug product launch.
Confidential, Fort Washington, PA
Sourcing Manager
Responsibilities:- Supporting the Senior Director of Procurement, delivered superior value to lines of business, SME’s, and business partners through effective client facing engagement and collaboration with leveraged supply base in selected business categories (e.g., mortgage servicing and origination, consumer credit, business process outsourcing, IT agile application development, contingent labor, staff augmentation, consulting, and complex business services.)
- Provided direct support to Senior Category Managers for Ally’s (former) Mortgage Servicing business, Consumer Banking, U.S. Auto, and Corporate Functions while improving contracting for Third Party Providers through improved spend visibility, drove effective supplier enablement (including off-boarding), and cost validation.
- Employed key risk identification and mitigation efforts throughout entire contracting life cycle while executing master service provider agreements, statement of work, change control, and amendments in support of key business initiatives (e.g., sourcing best practices, total cost, governance, and data quality).
- Supported procurement transformation and validation of improved system of sourcing engagement and pipeline using such tools as DMAIC, value stream analysis, and sophisticated data modeling.
- Contributed to significant improvement in internal customer and stakeholder satisfaction and 50% reduction in lead time in days as measured from initial service requisition (from line of business perspective) to contract execution.
- Effectively leveraged market insights, BI tools, business partner engagement, P2P, and contractual compliance (e.g., fixed fee, T&M, and rate cards) to achieve program and project objectives.
Confidential, South Brunswick, NJ
Sourcing Manager
Responsibilities:- Supporting the Senior Director of Procurement, led and supported enterprise business partners and key stakeholders in support of sourcing strategies directed at market research for complex indirect and professional service categories. Efforts targeted identification of project scope, value optimization, innovation, return on investment (ROI), speed to market, contract compliance, risk mitigation, and year over year cost savings. Contributed 9% reduction in costs
Confidential, Bristol, PA
Commodity Manager
Responsibilities:- Reporting to the Director of Strategic Sourcing, accountable to enterprise and clients to identify and develop strategic relationships with key indirect suppliers in order to deliver targeted cost savings and leverage, meet quality expectations, reduce operational risk, while achieving key operational (including supplier diversity) and efficiency goals.
- Worked effectively and collaboratively with other internal functions (e.g., business development, operations, facilities management, IT, cross-functional teams, and customer service) including external stakeholders to balance stated needs and requirements of organization.
- Increased spend under management and drove unit cost savings (for assigned spend categories) using a collaborative project management based approach.
- Recognized as authority and thought leader in areas of assigned categories (e.g., MRO, OEM, Capital Equipment, and Material Handling.)
Confidential, North Wales, PA
Associate Director
Responsibilities:- Reporting to Director of Strategic Sourcing, directed $165MM spend and order processing activities for commercial active pharmaceutical ingredients (API’s), intermediates, inactives, and excipients for US plants. Managed two direct reports. Served as primary purchasing contact for obtaining API sources of supply (including controlled drugs) for R&D Phase I and Phase II teams, regulatory affairs inquiries, legal, and sales and marketing requirements in support of new drug submissions and discovery.
- Managed supplier relationships and identified cost drivers, savings, while leveraging best practices and strategies with global API suppliers and agents, chemical manufacturers, and 3rd party contract packaging supply base in support of lean manufacturing initiative and business objectives.
- Drove S&OP process resulting in high level of fulfilment in support of nearby packaging operation,
Confidential, Skillman, NJ
Strategic Buyer
Responsibilities:- In support of Senior Director of Procurement, assisted in managing the transition and transfer of negotiated pricing and supply chain of J&J’s Consumer products to four contract packaging facilities after major facility closure.
- Managed supplier and vendor relationships for $8MM spend of fragrances, flavors, dyes and other intermediates while providing procurement support for new product launches, development, and transfers.
- Participated on global purchasing team in consolidating number of global chemical distributors resulting in savings of over $4MM of spend.
Confidential, Philadelphia, PA
Project Coordinator
Responsibilities:- Reporting to Director of Site Manufacturing, worked with Senior Account Executives and Sales Groups while serving as direct liaison and lead contact for managing key customer accounts including major global pharmaceutical and consumer products providers. Communicated and translated detailed customer contract packaging needs and specifications to plant scheduling in a cGMP environment.
- Performed initial key operational role while managing four direct associates. Managed resources and production planning in a fast paced pharmaceutical third party contract packaging environment. Initiated and maintained contact with strategic supply vendors for the timely procurement of customer supplied and purchased components in a make-to-order environment. Managed bills of materials and pricing in an ERP environment.
Confidential, Cherry Hill, New Jersey
Senior Production Planner
Responsibilities:- Reporting to VP of Manufacturing maintained master production schedule and planned assembly of multi-level passive RF devices in an MRP environment which included an off-shore plant and contract packagers.
- Spearheaded change to cellular manufacturing from push environment.
- Drove innovative production sequencing scheduling change leading to dramatic gains in customer service and on time efficiency using off-shore plant.
- Prior roles included Team Facilitator and Assistant Manager, Production during a period of rapid growth and industry transformation.