Program Manager Resume
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Vienna, Va
SUMMARY:
- Project Management Professional with 11+ years of project and program management experience in providing effective support to various levels of stakeholders in private and defense companies.
- Manage multi - year programs with annual revenues of $50 million. Broad-based technical and analytical skills in business system integration, process optimization, strategic planning and communication, and business transformation.
- Proven experience assembling and leading high performing, multi-disciplinary teams to successfully execute mission-critical, time sensitive projects and initiatives.
TECHNICAL SKILLS:
- Microsoft Office Suite- (including Microsoft Project, MS Dynamics, MS project server)
- Smartsheets
- Primavera P6
- ITIL
- Agile
- Optical character recognition (OCR)
- SharePoint designer
PROFESSIONAL EXPERIENCE:
Confidential, Vienna, VA
Program Manager
Responsibilities:
- Manage cost, deliverables, schedule and requirements of $50M Foreign Military Sales-(FMS) Hybrid contract (FFP-LOE, FFP, Cost reimbursement) with multi-work stream efforts for United States Navy-NAVSEA.
- Provide program life cycle management oversight by developing and analyzing statements of work and project requirements, managing integrated master schedules (IMS) and client relationships, search and qualify vendors and working closely with sub-contractor teams.
- Support the development and analysis of RFPs, RFQs and RFIs for IDIQ and each task orders.
- Demonstrate success of financial management and cash flow analysis, establish & monitor budgets.
- Perform maintenance material projections and sales forecasts on basis of both planned procurement purchase orders and historical purchasing trends to achieve project performance requirement and control cost baseline.
- Reduce days sales outstanding (DSO) by 60%, review, validate and approve invoices prior to submission to the Contracting Officer’s Representative (COR).
- Established a streamlined project organizational structure to ensure full integration of all program management, financial functions, technical, quality control, software configuration and rollout, and information management.
- Consistently exceeds project operational readiness threshold by ensuring maintenance material availability and maintain required man power coverage.
- Apply project management best practices and implement Project Management Body of Knowledge (PMBOK®) Guide from project inception to close out.
- Deliver briefings to executive management and customers to assure their requirements were fully met and communicate strong vision & ability to develop long term growth strategies.
- Demonstrate innovative leadership and management practices in leading cross-functional diverse 30+ virtual and onsite teams across (COUNS/OCOUNS) regions.
- Manage procurement, supplier agreements and the supply chain of thousands of parts to maintain vessels operational readiness and ensure that practices meet the contract requirements and FAR requirements and regulations.
- Successfully align projects to program strategy, and track program health and progress. Develop and analyze project performance metrics and variances.
- Communicate risk, issues, actions and decisions to stakeholders via clarity project management tools and through various dashboard reporting.
- Conduct program management reviews in accordance with Earned Value Management System (EVMS) processes; review Level of Effort (LOE) actuals against estimates, review Current Ship's Maintenance Project (CSMP), review project estimates at completion (EAC), review change orders presented for funding approval at various stages, and preform personnel performance reviews.
- Support and participate in contract reviews, modifications and negotiations.
- Review, validate, and approve contract invoices, and continuously prior to submission to the Contracting Officer’s Representative (COR).
Senior Project Manager
Responsibilities:
- Managed projects life cycle with varying levels of complexity with value ranging from ($150,000 to $55 million) and identified and mitigated potential risks; developed requirements, managed change control and ensured project activities aligned with business objectives. Supported the organizations to Achieve Capability Maturity Model Integration (CMMI) Version 1.3 for Development, ISO 9001, ISO 20K and ISO 27001 certifications.
- Establishing and maintaining an effective internal quality management system and maturity model to ensure that contract requirements and goals are met, resources are properly assigned, laws are adhered to.
- Established performance metrics to increase efficiencies and effectiveness at project and organization level.
- Established an enterprise PMO framework with governance structure, Enforced PM Best Practices, set organization strategic vision and achieved projects visibility.
- Successfully led PMO business analysts and project managers, drove efficiencies, reduced cost and training, and coached junior project managers and project leads.
- Developed PMO standards, developed strategic performance measures, processes, management plans, templates, forms, checklists, dashboard reports and cataloged them into the PMO Public Access Library (PAL).
- Utilized Earned Value Management (EMV) and maintained project CPI and SPI index to 1.0 and higher.
- Utilized MS Project Professional to develop, maintain and analyze project schedules and leveraged the tool for resource planning, allocation, budget and costing.
- Perform ed project internal audits to help the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of project planning and governance processes.
- Provided project status and progress reports using GANTT charts, Pareto diagrams and executive dashboards.
- Managed long term relationships with subcontractors and supervised day-to-day interactions.
- Coordinated and facilitated all technical reviews between the client and the project technical team.
- Developed project scope, schedule and budget baselines and controlled and monitored project variances.
- Managed client relationships including federal Government clients
- Support process design, Solution functional requirements, and contribute to solutions prototyping and use cases
- Managed IT Infrastructure projects, data center design built, RFID/RTLS and CCTV projects.
- Knowledge of storage and network architecture and design.
- Created and tracked Key performance indicators (KPIs), established, tailored and tracked project portfolio metrics and executive level reporting requirements.
Navy Training Site Manager
Responsibilities:
- Provided project oversight for a firm fix price (FFP) contract with a total price of $23M for the Naval Air Warfare Center Training Systems Division (NAWCTSD).
- Managed site construction and tracked project performance, issues resolution and risks.
- Managed logistics, personnel records for 200+ naval students, engineers, and all training site administrative activities, logistics and students berthing.
- Managed team of subject matter experts (SMEs), project coordinators, and interpreters.
- Maintained an effective direct communication with project stockholders and sponsors and acted as the main single point of contact between the customer and the prime contractor by providing status & progress reports, schedule updates, milestones tracking, risks and issues.
- Prepared and submitted personnel arrival and departure reports, disciplinary actions, special incidents reporting, and unauthorized absence reports and facilitate meetings, preparation of meeting agendas, presentations, minutes of meeting, and action items according to the Naval Education and Training Security Assistance Field Activity (NETSAFA).
Team Manager
Responsibilities:
- Developed project plans, work breakdown structures (WBS), schedule and CP analysis.
- Provided design calculations and structural analysis support to the P.E.
- Enforced project management best practices within the organization.
- Aligned team efforts with organization objectives to ensure successful project delivery.
- Prepared project status reports to keep stakeholders informed of project health.
- Managed team of sustainable design SMEs, LEED SMEs and AutoCad lead.
- Organized team meetings, maintained meeting minutes and action items tracking.
- Ensured team was meeting expectations and utilization aligned with the firm’s targets.
Project Manager
Responsibilities:
- Launched new business development initiatives and increased client contracts through responsiveness to RFP and RFI requests.
- Managed sales support department functions by supporting monthly $500K-$1Million in sales through tracking sales metrics and point of sale training, and financial analysis reporting.
- Exceeds Sales projections and sales forecasts.
- Managed new accounts through planning & scheduling, developed and maintained process and procedures and tracked departmental key performance indicators (KPI’s) and metrics for all activities.
- Supported all sales projects and marketing campaigns including schedules, budgets, and resources, and vendor scoring, ensure that quality solutions are delivered within time, quality and cost constraints.
- Supported launching of new business development initiatives.
