SUMMARY:

• Business Analysis and Project Management with Nine (9) years of industry experience in the areas of Business Analysis, Business Process Modeling, Process Improvement, Requirements Gathering, Design, Development, Quality Assurance Testing, User Acceptance Testing (UAT) & Training .
• Good domain knowledge and work experience in Banking, Finance, Retail services .
• Strong Knowledge of OTC financial markets.
• Expert knowledge of American with Disabilities Act (ADA) web application compliance (508) and governance.
• Analyzed and synthesized results from Joint Application Development (JAD) session proposed alternative tasks and transform those into Business Requirement Document (BRD),
• Experience working with Oracle and Structured Query Language (SQL)
• Strong Knowledge of Rational Database Management System (RDBMS) and Logic modeling
• Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including RUP, Agile, Waterfall , and other client specific internal methodologies.
• Expert in using Rational tools for requirements gathering utilizing RRC and RTC platform for collaborative lifecycle management processes.
• Proficient with Agile Version One (V1) document management tool.
• Extensive experience in gathering Business and Functional Requirement
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end - users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Experienced on Waterfall, RUP / Agile + Scrum Methodology
• Improvised and implemented multiple process related changes to improve team efficiency.
• Published regular reports and dashboards on Project Performance to all stakeholders
• Developing Use Cases , conducting Gap Analysis and Impact Analysis .
• Expert in using industry standards to uncover the client requirements and identifying the system requirements by creating Use Case Models, Data Flow Models .
• Experience in using Product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
• Used RUP and SDLC methodology , and managed the iterative cycles through an effective project plan created using MS Project.
• Proven communication and exceptional people skills helped being a liaison between clients, SME’ s, programmers and end users.
• Good expertise in creating Test Cases on the basis of product features, client requirements and technical

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Banking Analyst

Responsibilities:

• Drafted Business Requirements Documents for both the Mobile and Modernized Member Communication (MMC) projects.
• Created project schedules, management plans, and led the project by facilitating the Joint Application Development(JAD) sessions.
• Worked closely with UX to create Wireframes, hi-fi mocks and prototypes for mobile banking projects.
• Facilitated and Ran User Acceptance Testing (UAT) for various Mobile banking features across various platforms (Apple/Android phones and tablets.)
• Coordinated and managed cross functional testing when necessary for mobile banking features.
• Facilitated executive demos.
• Documented Compliance requirements across various projects for the Digital Channels team.
• Used Jira to track issues, manage documents (confluence) and create/complete open items as required.
• Worked closely with Systems Analyst to craft Systems Requirement Documents (SRD.)
• Presented demos (when necessary) at channel all hands meeting(s).
• Created videos for new mobile banking features for “what’s new” page.
• Managed error message backlog for mobile projects.

Environment: Jira, Agile/Waterfall, Microsoft Suite, Android, Apple, Confluence, Lotus, Docshare.

Confidential, Wilmington, DE

Project Manager/Scrum Master

Responsibilities :

• Interviewed business experts to elicit key information regarding processes and congruence with company policies.
• Led in team in holding daily Scrum Sessions.
• Created User Stories and defined Acceptance Criteria for testers and Java/Javascript Developers.
• Used Agile Version one to create, manage and track documentation and development process.
• Served as the Subject Matter Expert (SME) for all matters pertaining to the American with Disabilities Act (ADA)
• Facilitated quarterly demos to display project progress to stakeholders.
• Played the role of Scrum Master for two teams (3 Devs/4QA’s each). Organized and Ran Daily Standup, Grooming, Sprint Retrospective and Sprint planning sessions .
• Assigned pre grooming tasks to QA and development teams.
• Helped create team guidelines for story pointing, in order to ensure communal understanding of effort/time grooming session efficiency.
• Coordinated with Technical Product Owner (TPO) to prioritize sprint and product backlogs based off of company road maps.
• Assisted the Vertical Team Lead (VTL ) in setting realistic project expectations and in evaluating the impact of changes on the organization and planned accordingly.
• Worked closely with User Experience (UX) and Customer Marketing Experience (CME) teams to ensure that User Interface and Marketing verbiage regulations were being met
• Worked with Mobile team to ensure that correct ADA enhancements were being made for mobile banking application.
• Frequently communicated with Corporate HQ to ensure that all work was being done as per ADA governance regulations.
• Prepared, managed and updated user manuals and reference guides on ADA guidelines.

Environment: Agile Version One, Agile Scrum, Microsoft Office suite, Knowledge link, Java, SQL, RDBMS, Windows 7.

Confidential, Warren, NJ

Project Manager/Systems Analyst

Responsibilities :

• Extensive work in UI Prototyping , creating Mock ups (wire frames) for web and mobile based banking application.
• Create documentation that captures requirements, validation, business, technical and design aspects including logical flow of the system/business through use case documentation.
• Expertise in the role of Scrum Master, facilitating/organizing daily scrum sessions, sprint planning meeting and sprint review meeting and preparing/analyzing burn down charts.
• Interacted with the Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on the Business Requirement documents for Online Banking .
• Working in entire lifecycle of a product from its conception through design and development in Online Banking .
• Experience in creating blueprint of the system , Database team in designing the database and maintaining the proper ER relationship .
• Involved in Interest Rate Swaps (IRS) and Foreign Exchange (FX) Swaps.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Extensive experience in using product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
• Used Requisite Pro and Rally for the Requirement Documents’ Preparation in Online/Mobile Banking .
• Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements .
• Involved in preparing the mockup screens while eliciting appropriate business requirement specification.
• Created Use Case and Functional Specification Document to track approved changes to the system.
• Involved in Onsite/Offshore (Hybrid) Delivery Model, the outsourcing work is distributed between the service provider’s onsite center and the offshore development center.
• Assisted the testing team in creating User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Experienced in preparing and documenting the User Acceptance Testing (UAT ) Test cases and conduction the testing to gain confidence on the application.

Environment: Oracle , PL Sql, Clear Quest, Rek Trace, MS Office, Mainframes, Share Point, MS Access, SOA, Reference Data, Windows XP,, Audit Studio, HTML, Data warehouse, J2EE.

Confidential, New York, NY

Business/Systems Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the Business process owners & stakeholders for implementing the Data Ware House reporting tool.
• Felicitated and defined the principals for the advance of business metrics
• Implemented integration of different CRM, ERP endpoints, using SSIS , into single Data Warehouse.
• Spearheaded requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements .
• Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.
• Using Product Life Cycle for implementing System requirement for Data Warehouse and Data Management and State Diagrams bases on UML methodology and process flow diagrams.
• Experience in creating blueprint of the system , Database team in designing the database and maintaining the proper ER relationship.
• Implemented agile methodology for running the whole product life cycle in project.
• Good knowledge on Basel II standards set forth for managing Data Warehouse and Data Management for Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Involved in Requirement Specification for Operational Risk Management Data Warehouse (ORMDW).
• Good understanding of Operational Risk Management - Data Warehouse & Data Management under Basel II and Solution Approach.
• Creating Conceptual System Diagram for implementation new system in Data Warehouse & Data Management for Data Collaboration and Transmission.
• Performed manual tests as part of the System Integration Testing and User Acceptance Testing.

Environment: MS Visio, Agile/Scrum Methodology, Microsoft Office suite, SharePoint 2010, SQL Server, RDBMS, Windows Vista/7.

Confidential, New York, NY

Project Manager/Business Analyst

Responsibilities:

• Participate for the creation of Business Process Workflow Diagrams with Stakeholders.
• Involved throughout the business solution Development Life Cycle (SDLC).
• Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
• Extensive experience in gathering Business and Functional Specification Document (FSD ) for Java Developers.
• Assists in strategically identifying and developing goals and objectives according to business needs to align with Loan Services and organizational goals.
• Good understanding in Mortgage loan in Origination process.
• Helping in creating Use cases to end users in clearly understanding about loan processing and claim approval .
• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.
• Extensive experience is using Ariba for good implementation process.
• Good knowledge on Basel II standards set forth for managing credit risk and operational risk for Capital, Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Played a key role in planning, testing , and implementing system enhancement requests.
• Extensive experience in using Service-oriented architecture (SOA)
• Using Business and Department metric for business development excellence and drive successful behaviors and to improve process by using technique to walk through the design of a set of metrics.
• Aided the QA team to understand the system and develop effective test plans, by conducting sessions
• Planned all the RUP iterations and documented the artifacts throughout various phases. Conduct analyses of Business requirements and System specifications.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment : Windows XP, Murex, Adobe Photoshop, HP Quality Center, UNIX, MS Office 2007, Toad, Java, HTML, Test Partner 6.0, Microsoft Visio, SharePoint, Windows NT/XP, Oracle, SQL Server, RDBMS, RUP, UML

Confidential, New York City, NY

Business Analyst

Responsibilities :

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.
• Worked with development managers and technical team (Java Devs) to translate the business requirements into functional requirements ( FRD ) and non-functional requirements.
• Created use case scenarios and documented work flow & business processes.
• Analyzed business requirements and segregated them into Use Cases and activity diagrams using Rational Rose according to UML models thus defining the Data Process Models
• Developed the activit y diagrams, sequence diagrams, and created use cases using UML and AGILE methodology.
• Performed GAP analysis to identify enhancements to the existing system.
• Experience in using Basel II standards set forth for managing credit risk and operational risk for Capital Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Good analytics on Risk Adjusted Return on Capital (RAROC) based upon Basel II standards on comparative basis to calculate ROI.
• Supported the assigned project manager with creating detailed project plans, scheduling and tracking project timelines
• Gathered Business Requirement, after conducting JAD session with business User & other Stakeholder.
• Created the Functional Test plans , Regression Test plans Integration Test plans and User Acceptance Test plans .
• Anchored the project integration meetings to identify possible bottlenecks during the integration phase.
• Established the scope of reporting functionality of the project, and worked with developers to provide business reports to the strategic advisory panel.
• Performed manual tests as part of the Integration and User Acceptance Testing.

Environment: Windows 98 / NT, UNIX, Cisco, HTML, Rational Rose, Rational Requisite Pro, Data Warehousing, Clear Quest, SQL, MS-Project, MS-Office, WAN, LAN, VoIP, VPN, MPLS, FTP.

Confidential, charlotte, NC

Business/Systems Analyst

Responsibilities:

• Assisted the Project Manager, to prepare the vision and the scope for the project.
• Prepared Business Requirement Document and Functional Requirement Document for the gathered requirements.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Participated in and contributed to as-Is and To-Be Process Modeling Sessions , and build process models responsible for analysis and reporting.
• Conducted walkthrough sessions with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.

Environment: MS Office, Mainframes, Share Point, MS Access, Windows XP, Snag IT, Audit Studio, MS Office, HTML, ETL, Data warehouse.