Program Manager Resume
New York Life, NY
SUMMARY:
- Over 16 years of solid IT experience in requirements gathering, design, development, testing and production support and project management
- Certified Scrum Master (CSM) and experience in Agile (as Scrum master) and waterfall methodology
- Project Management, Delivery Management, Team/People Management and Coordination of onsite/offshore activities and responsible for scheduled deliverables/projects (involving various technologies) of expected quality
- Experience comprises developing web - centric Applications using JSP, Servlets, EJB, SOA, Java Script and JDBC for Distributed Applications
- Possess rich knowledge in designing and developing UI Screens (Forms) using Java Server Pages, Html, CSS and JavaScript
- Strong knowledge in Hadoop Big Data and R Analytics Tool development
- Experience using Oracle, SQL Server, PL/SQL and expertise in Mainframe and VB
- Transition of applications, Application Due Diligence, Knowledge Transfer planning and execution at onsite, Project Risk analysis and mitigation.
- Expertise in development, Maintenance and support projects for leading Healthcare payer
- Strong experience in development and Maintenance projects in leading Retail industry
- Been part of Solution Group (Proposal writing, Estimation, solution for Hardware & Software procurement) and won 6 projects costing around $11 million
- SOW Preparation, Estimation, staffing, Deal creation and billing
- Extensive experience in enterprise software development life-cycle with a wide variety of projects and environments in the domains of Healthcare, Banking, Insurance and Retail
- Experience in conducting walkthroughs with stakeholders of the project including technical users
- Experienced with System Analysis, Design and development, implementation, Support and user training, testing for various applications
- Multifaceted Leader and coach proven ability to build team across departmental, contractual and international boundaries
- Excellent communication and presentation skills
- Effective at conducting meetings and brainstorm sessions
TECHNICAL SKILLS:
Operating Systems: UNIX, Linux and Windows
Programming Language: Java, SQL
Middle Ware/Tools: JDBC, JMS
Web/Framework: HTML, Java Script, CSS, JSP, Struts, Junit, Hibernate
RDBMS/Tools: PL/SQL, Oracle, MySQL,TOAD
Tools: /IDE s: Rational Rose, Eclipse
Web/App: Servers: WebLogic
Source Control: Clear case and CVS
Defect Tracking: JIRA, QC
Project Management Tool: MS Project Plan, MS Visio, Clarity
Analytic Tool: Big Data R Analytical Tool
PROFESSIONAL EXPERIENCE:
Confidential, New York Life, NY
Program Manager
Responsibilities:
- Utilizing NYL’s project management processes, methodologies, and tools and ensuring projects / programs are delivered on time, within budget, adhering to high quality standards and meeting customer expectations
- Establish and champion recommended project requirements, design, and planning standards using delivery methodology such as Agile, Lean and waterfall
- Act as change agent to promote Agile and establish continuous delivery processes
- Function as Scrum Master or manage Scrum of Scrums depending on need
- Account for resource capacity, organizational change capacity, competing initiatives and project constraints
- Lead cross-functional teams to achieve business objectives with specified quality levels
- Drive tough decision making, balancing business goals, technical implications and time to market
- Ensure alignment, visibility and transparency into all aspects of assigned projects and programs
- Work with project stakeholders to measure project results, ensure achievement of business outcomes, and successfully operationalize project deliverables
- Manage partner / vendor outsourcing engagements and foster accountability for deliverables, timeline, and quality during project delivery
- Prepare and communicate information for the appropriate audience level including presentations to senior management
- Lead best practice improvement efforts in support of program and project management capability development
- Project planning & staffing, Regulatory compliance management, Requirements Gathering & Impact Analysis
Technologies/Skills: J2EE, Unix, MF, HP ExStream, Crawford utility
ConfidentialProgram Manager
Responsibilities:
- Manage and mentor teams of Developers, Business Analysts, User Experience Designers, and Quality Assurance Specialists, down to the daily/hourly task level
- Project utilized a combination of Agile and Waterfall methodologies
- Participate in collaborations on requirements, testing, presentations and planning game
- Successfully plan and manage multiple (simultaneous) projects using Agile/Scrum methods
- Interact with outside vendors, managing and guiding them to the end goal within scope, schedule, and budget
- Estimation, planning & staffing, Requirements Gathering & Impact Analysis and deal negotiations
- Negotiation with customers on change request
- Lean Ideas, providing technical solutions and Product Implementation
- Design discussion and Team Co-ordination, reviews and resolving technical conflits
- Supervise and have complete control of the team and the deliverables to client
- Identifying and Monitoring the risks of the projects and Handle escalations at the right time
- Contribute to the company Project Management Office, continuously improving PM processes, tools, skills, and accountability
Technologies/Skills: J2EE, Icefaces Oracle, Unix, MF, .Net, Business Objects
ConfidentialSr. Project Manager
Responsibilities:
- Manage project planning, progress, and close out meetings with project teams & stakeholders
- Identifying and Creating Business opportunities and understand customer requirements
- Suggesting IT roadmaps, making sales pitches and increasing revenues
- Estimation, planning & staffing, daily stand up meetings
- Work with project stakeholders to clearly define and manage expectations, objectives, scope, requirements, risks, metrics & success criteria, change control, and successful deployment
- Requirements Gathering, Impact Analysis and Production Implementation
- Participated in design discussion and reviews and Team Co-ordination
- Supervise and have complete control over the deliverables to client
- Identification and Monitoring the risk of the projects and providing mitigation plan and track to closure
- Handle escalations at the right time and resolving project issues
Technologies/Skills: Sales force, Apex, Visual Force, Data Loader, Site.com and Web Technologies
ConfidentialProject Manager
Responsibilities:
- Involved in SOW Preparation, Estimation, staffing, Deal creation and billing
- Interaction with business and cross functional teams and various project stakeholders, developing client relationship and executing projects in Global Delivery Model
- Responsible for Resolve billing & collection issues
- Be a Single Point of Contact (SPOC) for stakeholders, senior management, vendors and delivery team
- Offshore resourcing & resource optimization and recruit the right skill for the projects
- Interacting with clients to get the requirements and finalize the specifications
- Assisted the team in writing efficient code and for better performance and optimization
- Led weekly Project Team Meetings, kept minutes of decisions made, action items, status of deliverables, planned activities, roadblocks
- Supervise and have complete control over the deliverables to client
- Identification and Monitoring the risk of the projects
- Planning the Cost budgeting for the project phase wise
- Project status reporting to client and Resolving project issues
Technologies/Skills: Java, J2EE, Spring, Struts, Hibernate, JMS, LDAP, WebSphere 7.1, RAD, Oracle 10g XML, Mainframe PHP, MS DRG
ConfidentialAssociate Project Manager
Responsibilities:
- Successfully handled the Knowledge transition from customer and provided reverse presentation
- Involved actively in Monitoring, tracking and closure of production problem
- Responsible for Tracking and reporting production problem SLA’s
- Improving performance of the application supported by code optimization resulted in resource cost benefit
- Proactive analysis of maintenance task and estimation for maintenance task
- Responsible for review and monitoring of maintenance task
- Proactively ensure quality process followed for all the task
- Interacting with clients to get the requirements and finalize the specifications
- Assisted the team in writing efficient code and for better performance and optimization
- Supervise and have complete control over the deliverables to client
- Identification and Monitoring the risk of the projects
- Project status reporting to client and resolving project issue
Technologies/Skills: Java, J2EE, JBoss, UML
ConfidentialAssociate Project Manager
Responsibilities:
- Involved in Impact analysis, requirement analysis
- Responsible for Preparation of approach document for each application
- Actively involved in Project Execution and Control
- Providing solution /Assisting in rewriting Macros
- Participating in Project Planning Preparation and Estimation
- Status Preparation and Participating in Status calls
- Interacting with clients to get the requirements and finalize the specifications
- Assisted the team in writing efficient code and for better performance and optimization
- Supervise and have complete control over the deliverables to client
- Identification and Monitoring the risk of the projects and providing mitigation plan
- Project status reporting to client and Resolving project issue
Technologies/Skills: Java, J2EE, XML, JMS, LDAP, JCL, Cobol, Auto Hot key Macros
ConfidentialProject Leader
Responsibilities:
- Requirement gathering, successful closure of clarifications and handled team KT session sucessfully
- Interacting with clients to get the requirements and finalize the specifications
- Handled team for the preparation of Program Specification and successfully handled reviews
- Formed a review team and instrumental is providing zero defect to customer
- Participating in Project Planning Preparation and Estimation
- Successful handling of the Team activities monitoring and Tracking
- Team mentoring and status preparation and presentation to client on time
- Participating in Status calls with the customer and maintained the deliverables within the SLA
Technologies/Skills: Java, J2EE, XML, JMS, LDAP OS/390,MVS.TSO/ISPF, JCL, Cobol, VSAM
Confidential, Portsmouth, NHProject Leader
Responsibilities:
- Monitoring, tracking and closure of production problem
- Participating in Status calls with the customer and maintained the deliverables within the SLA
- Weekly/Monthly reporting to the organization and technology/Business
- Performance improvement of the application supported
- Estimation and allocation of resources for maintenance task
- Review of the task and monitoring of maintenance task
- Ensure quality process followed for all the task handled
- Performance appraisal of the team members
- Offshore resourcing & resource optimization and recruit the right skill for the projects
Technologies/Skills: Java, J2EE, XML, JMS, LDAP OS/390,MVS.TSO/ISPF, JCL, Cobol, VSAM
Confidential, Chicago, ILProject Leader
Responsibilities:
- Requirement gathering, successful closure of clarifications and handled team KT session sucessfully
- Interacting with clients to get the requirements and finalize the specifications
- Handled team for the preparation of Program Specification and successfully handled reviews
- Formed a review team and instrumental is providing zero defect to customer
- Participating in Project Planning Preparation and Estimation
- Successful handling of the Team activities monitoring and Tracking
- Team mentoring and status preparation and presentation to client on time
- Participating in Status calls with the customer and maintained the deliverables within the SLA
Technologies/Skills: Java, JSP, Servlets, OS/390,MVS.TSO/ISPF, JCL, Cobol, VSAM
Confidential, Phoenix, AZSystem Analyst
Responsibilities:
- Involved in Requirements Gathering, Analysis and Design
- Responsible for Code review and Integration Testing
- Provide Periodic updates to business
- Requirement gathering, successful closure of clarifications and handled team KT session sucessfully
- Interacting with clients to get the requirements and finalize the specifications
- Handled team for the preparation of Program Specification and successfully handled reviews
- Formed a review team and instrumental is providing zero defect to customer
- Participating in Project Planning Preparation and Estimation
- Successful handling of the Team activities monitoring and Tracking
- Team mentoring and status preparation and presentation to client on time
- Participating in Status calls with the customer and maintained the deliverables within the SLA
Technologies/Skills: J2EE, JMS, LDAP, OS/390, MVS.TSO/ISPF, JCL, Cobol, File Aid, ENDEVOR
Confidential, Phoenix, AZProject Leader
Responsibilities:
- Involved in Monitoring, tracking and closure of problem tickets
- Responsible for Tracking and reporting SLA’s
- Provide Weekly/Monthly reporting to technology/Business
- Improving performance of the application supported
- Instrumental in maintaining zero defects for more than 60 days
Technologies/Skills: J2EE, JMS, LDAP, OS/390, MVS.TSO/ISPF, JCL, Cobol, File Aid, ENDEVOR
Confidential, Troy, MIProgrammer Analyst
Responsibilities:
- Involved in Preparing response to customer Request for proposals and
- Responsible for Estimation preparation customer Request for proposals
- Proposed various business model and also different technical solutions
- Instrumental is moving most of the proposals to final stage of the deal
- Experience in Hardware and software procurement Estimation
- Proposed various staffing, costing model for customer Request for proposals
- Involved in Onsite/Offshore model preparation
Technologies/Skills: MS Project, MS Office
