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Program Manager Resume

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New York Life, NY

SUMMARY:

  • Over 16 years of solid IT experience in requirements gathering, design, development, testing and production support and project management
  • Certified Scrum Master (CSM) and experience in Agile (as Scrum master) and waterfall methodology
  • Project Management, Delivery Management, Team/People Management and Coordination of onsite/offshore activities and responsible for scheduled deliverables/projects (involving various technologies) of expected quality
  • Experience comprises developing web - centric Applications using JSP, Servlets, EJB, SOA, Java Script and JDBC for Distributed Applications
  • Possess rich knowledge in designing and developing UI Screens (Forms) using Java Server Pages, Html, CSS and JavaScript
  • Strong knowledge in Hadoop Big Data and R Analytics Tool development
  • Experience using Oracle, SQL Server, PL/SQL and expertise in Mainframe and VB
  • Transition of applications, Application Due Diligence, Knowledge Transfer planning and execution at onsite, Project Risk analysis and mitigation.
  • Expertise in development, Maintenance and support projects for leading Healthcare payer
  • Strong experience in development and Maintenance projects in leading Retail industry
  • Been part of Solution Group (Proposal writing, Estimation, solution for Hardware & Software procurement) and won 6 projects costing around $11 million
  • SOW Preparation, Estimation, staffing, Deal creation and billing
  • Extensive experience in enterprise software development life-cycle with a wide variety of projects and environments in the domains of Healthcare, Banking, Insurance and Retail
  • Experience in conducting walkthroughs with stakeholders of the project including technical users
  • Experienced with System Analysis, Design and development, implementation, Support and user training, testing for various applications
  • Multifaceted Leader and coach proven ability to build team across departmental, contractual and international boundaries
  • Excellent communication and presentation skills
  • Effective at conducting meetings and brainstorm sessions

TECHNICAL SKILLS:

Operating Systems: UNIX, Linux and Windows

Programming Language: Java, SQL

Middle Ware/Tools: JDBC, JMS

Web/Framework: HTML, Java Script, CSS, JSP, Struts, Junit, Hibernate

RDBMS/Tools: PL/SQL, Oracle, MySQL,TOAD

Tools: /IDE s: Rational Rose, Eclipse

Web/App: Servers: WebLogic

Source Control: Clear case and CVS

Defect Tracking: JIRA, QC

Project Management Tool: MS Project Plan, MS Visio, Clarity

Analytic Tool: Big Data R Analytical Tool

PROFESSIONAL EXPERIENCE:

Confidential, New York Life, NY

Program Manager

Responsibilities:

  • Utilizing NYL’s project management processes, methodologies, and tools and ensuring projects / programs are delivered on time, within budget, adhering to high quality standards and meeting customer expectations
  • Establish and champion recommended project requirements, design, and planning standards using delivery methodology such as Agile, Lean and waterfall
  • Act as change agent to promote Agile and establish continuous delivery processes
  • Function as Scrum Master or manage Scrum of Scrums depending on need
  • Account for resource capacity, organizational change capacity, competing initiatives and project constraints
  • Lead cross-functional teams to achieve business objectives with specified quality levels
  • Drive tough decision making, balancing business goals, technical implications and time to market
  • Ensure alignment, visibility and transparency into all aspects of assigned projects and programs
  • Work with project stakeholders to measure project results, ensure achievement of business outcomes, and successfully operationalize project deliverables
  • Manage partner / vendor outsourcing engagements and foster accountability for deliverables, timeline, and quality during project delivery
  • Prepare and communicate information for the appropriate audience level including presentations to senior management
  • Lead best practice improvement efforts in support of program and project management capability development
  • Project planning & staffing, Regulatory compliance management, Requirements Gathering & Impact Analysis

Technologies/Skills: J2EE, Unix, MF, HP ExStream, Crawford utility

Confidential

Program Manager

Responsibilities:

  • Manage and mentor teams of Developers, Business Analysts, User Experience Designers, and Quality Assurance Specialists, down to the daily/hourly task level
  • Project utilized a combination of Agile and Waterfall methodologies
  • Participate in collaborations on requirements, testing, presentations and planning game
  • Successfully plan and manage multiple (simultaneous) projects using Agile/Scrum methods
  • Interact with outside vendors, managing and guiding them to the end goal within scope, schedule, and budget
  • Estimation, planning & staffing, Requirements Gathering & Impact Analysis and deal negotiations
  • Negotiation with customers on change request
  • Lean Ideas, providing technical solutions and Product Implementation
  • Design discussion and Team Co-ordination, reviews and resolving technical conflits
  • Supervise and have complete control of the team and the deliverables to client
  • Identifying and Monitoring the risks of the projects and Handle escalations at the right time
  • Contribute to the company Project Management Office, continuously improving PM processes, tools, skills, and accountability

Technologies/Skills: J2EE, Icefaces Oracle, Unix, MF, .Net, Business Objects

Confidential

Sr. Project Manager

Responsibilities:

  • Manage project planning, progress, and close out meetings with project teams & stakeholders
  • Identifying and Creating Business opportunities and understand customer requirements
  • Suggesting IT roadmaps, making sales pitches and increasing revenues
  • Estimation, planning & staffing, daily stand up meetings
  • Work with project stakeholders to clearly define and manage expectations, objectives, scope, requirements, risks, metrics & success criteria, change control, and successful deployment
  • Requirements Gathering, Impact Analysis and Production Implementation
  • Participated in design discussion and reviews and Team Co-ordination
  • Supervise and have complete control over the deliverables to client
  • Identification and Monitoring the risk of the projects and providing mitigation plan and track to closure
  • Handle escalations at the right time and resolving project issues

Technologies/Skills: Sales force, Apex, Visual Force, Data Loader, Site.com and Web Technologies

Confidential

Project Manager

Responsibilities:

  • Involved in SOW Preparation, Estimation, staffing, Deal creation and billing
  • Interaction with business and cross functional teams and various project stakeholders, developing client relationship and executing projects in Global Delivery Model
  • Responsible for Resolve billing & collection issues
  • Be a Single Point of Contact (SPOC) for stakeholders, senior management, vendors and delivery team
  • Offshore resourcing & resource optimization and recruit the right skill for the projects
  • Interacting with clients to get the requirements and finalize the specifications
  • Assisted the team in writing efficient code and for better performance and optimization
  • Led weekly Project Team Meetings, kept minutes of decisions made, action items, status of deliverables, planned activities, roadblocks
  • Supervise and have complete control over the deliverables to client
  • Identification and Monitoring the risk of the projects
  • Planning the Cost budgeting for the project phase wise
  • Project status reporting to client and Resolving project issues

Technologies/Skills: Java, J2EE, Spring, Struts, Hibernate, JMS, LDAP, WebSphere 7.1, RAD, Oracle 10g XML, Mainframe PHP, MS DRG

Confidential

Associate Project Manager

Responsibilities:

  • Successfully handled the Knowledge transition from customer and provided reverse presentation
  • Involved actively in Monitoring, tracking and closure of production problem
  • Responsible for Tracking and reporting production problem SLA’s
  • Improving performance of the application supported by code optimization resulted in resource cost benefit
  • Proactive analysis of maintenance task and estimation for maintenance task
  • Responsible for review and monitoring of maintenance task
  • Proactively ensure quality process followed for all the task
  • Interacting with clients to get the requirements and finalize the specifications
  • Assisted the team in writing efficient code and for better performance and optimization
  • Supervise and have complete control over the deliverables to client
  • Identification and Monitoring the risk of the projects
  • Project status reporting to client and resolving project issue

Technologies/Skills: Java, J2EE, JBoss, UML

Confidential

Associate Project Manager

Responsibilities:

  • Involved in Impact analysis, requirement analysis
  • Responsible for Preparation of approach document for each application
  • Actively involved in Project Execution and Control
  • Providing solution /Assisting in rewriting Macros
  • Participating in Project Planning Preparation and Estimation
  • Status Preparation and Participating in Status calls
  • Interacting with clients to get the requirements and finalize the specifications
  • Assisted the team in writing efficient code and for better performance and optimization
  • Supervise and have complete control over the deliverables to client
  • Identification and Monitoring the risk of the projects and providing mitigation plan
  • Project status reporting to client and Resolving project issue

Technologies/Skills: Java, J2EE, XML, JMS, LDAP, JCL, Cobol, Auto Hot key Macros

Confidential

Project Leader

Responsibilities:

  • Requirement gathering, successful closure of clarifications and handled team KT session sucessfully
  • Interacting with clients to get the requirements and finalize the specifications
  • Handled team for the preparation of Program Specification and successfully handled reviews
  • Formed a review team and instrumental is providing zero defect to customer
  • Participating in Project Planning Preparation and Estimation
  • Successful handling of the Team activities monitoring and Tracking
  • Team mentoring and status preparation and presentation to client on time
  • Participating in Status calls with the customer and maintained the deliverables within the SLA

Technologies/Skills: Java, J2EE, XML, JMS, LDAP OS/390,MVS.TSO/ISPF, JCL, Cobol, VSAM

Confidential, Portsmouth, NH

Project Leader

Responsibilities:

  • Monitoring, tracking and closure of production problem
  • Participating in Status calls with the customer and maintained the deliverables within the SLA
  • Weekly/Monthly reporting to the organization and technology/Business
  • Performance improvement of the application supported
  • Estimation and allocation of resources for maintenance task
  • Review of the task and monitoring of maintenance task
  • Ensure quality process followed for all the task handled
  • Performance appraisal of the team members
  • Offshore resourcing & resource optimization and recruit the right skill for the projects

Technologies/Skills: Java, J2EE, XML, JMS, LDAP OS/390,MVS.TSO/ISPF, JCL, Cobol, VSAM

Confidential, Chicago, IL

Project Leader

Responsibilities:

  • Requirement gathering, successful closure of clarifications and handled team KT session sucessfully
  • Interacting with clients to get the requirements and finalize the specifications
  • Handled team for the preparation of Program Specification and successfully handled reviews
  • Formed a review team and instrumental is providing zero defect to customer
  • Participating in Project Planning Preparation and Estimation
  • Successful handling of the Team activities monitoring and Tracking
  • Team mentoring and status preparation and presentation to client on time
  • Participating in Status calls with the customer and maintained the deliverables within the SLA

Technologies/Skills: Java, JSP, Servlets, OS/390,MVS.TSO/ISPF, JCL, Cobol, VSAM

Confidential, Phoenix, AZ

System Analyst

Responsibilities:

  • Involved in Requirements Gathering, Analysis and Design
  • Responsible for Code review and Integration Testing
  • Provide Periodic updates to business
  • Requirement gathering, successful closure of clarifications and handled team KT session sucessfully
  • Interacting with clients to get the requirements and finalize the specifications
  • Handled team for the preparation of Program Specification and successfully handled reviews
  • Formed a review team and instrumental is providing zero defect to customer
  • Participating in Project Planning Preparation and Estimation
  • Successful handling of the Team activities monitoring and Tracking
  • Team mentoring and status preparation and presentation to client on time
  • Participating in Status calls with the customer and maintained the deliverables within the SLA

Technologies/Skills: J2EE, JMS, LDAP, OS/390, MVS.TSO/ISPF, JCL, Cobol, File Aid, ENDEVOR

Confidential, Phoenix, AZ

Project Leader

Responsibilities:

  • Involved in Monitoring, tracking and closure of problem tickets
  • Responsible for Tracking and reporting SLA’s
  • Provide Weekly/Monthly reporting to technology/Business
  • Improving performance of the application supported
  • Instrumental in maintaining zero defects for more than 60 days

Technologies/Skills: J2EE, JMS, LDAP, OS/390, MVS.TSO/ISPF, JCL, Cobol, File Aid, ENDEVOR

Confidential, Troy, MI

Programmer Analyst

Responsibilities:

  • Involved in Preparing response to customer Request for proposals and
  • Responsible for Estimation preparation customer Request for proposals
  • Proposed various business model and also different technical solutions
  • Instrumental is moving most of the proposals to final stage of the deal
  • Experience in Hardware and software procurement Estimation
  • Proposed various staffing, costing model for customer Request for proposals
  • Involved in Onsite/Offshore model preparation

Technologies/Skills: MS Project, MS Office

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