SUMMARY:

• Provided Project Management (PM) consulting to internal and external HP customers for over 12 years, with outstanding client relationship skills and the ability to effectively drive team cooperation.
• Able to implement practices that drive consistent project performance and introduce cost saving ideas for clients and customers.
• Additionally, bring over 31 years of leadership experience to teams performing in a variety of industries, including manufacturing, government, and retail.
• Managed projects with international teams, working effectively with professionals from four countries simultaneously.
• Managed, advised and worked with a foreign government at the Ministry level, working with professionals at all levels of skill and experience.

TECHNICALSKILLS

Applications: MS Project Pro 2010, Global Program Management Architecture (GPMA) and PM2 Project Management methodology

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Interact with clients and account leadership daily on Service Now implementation.
• Creates and implements project definitions, schedules, budgets, and objectives
• Organizes project team members to ensure communication and understanding of deadlines, assignments and objectives.
• Performs ongoing review of project status; identifies possible project risks
• Works in conjunction with team members and stakeholders to manage changes to technical requirements, business requirements and schedule of the project.
• Provides input on possible changes needed based on current project status
• Works in conjunction with team members and stakeholders to manage changes to technical requirements, business requirements and schedule of the project.
• Manages client, company and project team expectations for agreed upon project performance by obtaining and providing project metrics.

Project Manager

Responsibilities:

• Interact with clients and executive leadership daily.
• Developing alternative business models for the non - profit organization.
• Mentoring Project Managers to develop their skills in project management.
• Coordinating and managing a major Ethnic program that is being developed and initiated worldwide.

Project Manager

Responsibilities:

• Interact with clients and account leadership daily.
• Organized the successful end-to-end client implementation of logistics services.
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Work with the Finance department, determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for projects.
• Coordinated with finance to improve proper tracking and reporting of team hours. Errors were discovered in the calculations of hours resulting in changing how the hours are displayed.
• Accomplished moving a stalled project from inactivity to a successful completion. Determined the requirements and made recommendations for dedicated personnel, and developed a monitoring tool to ensure time lines were met.
• Improved the use of SharePoint by working with the engineer to display information in a consistent manner.

Program / Project Manager

Responsibilities:

• Managed day-to-day client interaction.
• Worked with the network team to manage their projects, which consisted of around 20 active projects.
• Assisted the PMO in the management of issues and risk, preparation of the client documents, and development of service requirements.
• Facilitated three ongoing meetings with the client on weekly basis, as well as other meetings when required. Worked closely with the client during meetings, was able to increase communication and productivity by facilitating off-line calls to progress the projects and meetings forward. Additionally, the customer has now become far more satisfied during meetings.
• Worked with team members in India driving urgency of the assigned tasks, which resulted meeting the deliverable timelines.
• Coordinated with HP and Affinia shipping to ensure timely delivery and logistics of equipment and then orchestrate the placement of the equipment.

Program / Project Manager

Responsibilities:

• Managed Program Management Office with startup and transition.
• Coached, mentored and developed team members on topics ranging from scheduling techniques to earned value.
• Developed a process to extract information for financial reports.
• Established standard templates and tools, as well as developed and implemented reporting processes.
• Managed a consolidated project schedule and reporting system, enabling data based decision making for account leadership and customer stakeholders.
• Implemented project management concepts to the account, which increased success within the projects and helped manage the customers’ expectations.
• Managed and brought organization to 28 Disaster Recovery projects simultaneously completing the work in 8 months. These projects were in a stalled status for previous two years.

Project Manager

Responsibilities:

• Managed Multiple Infrastructure Improvement Projects
• Customer facing daily to manage the development of several on-going projects for the customer improving operation across several thousand retail locations in the United States.
• Coordinated a team of seven software developers to manage changing projects, each one required daily interaction and coordination with several 7-Eleven managers. This resulted in customer satisfaction with the correct project priority.

Project Release Manager

Responsibilities:

• Project Release Manager responsible for the development of software on a global multimillion-dollar project.
• Led the development, testing and implementation of the Digital Work Flow product ( software replacement) for customers worldwide.
• Coordinated projects in United Kingdom, Germany, France, Belgium, China, New Zealand, Australia, and South Korea.
• Coordinated a team of 120 plus personnel in 5 states and 4 countries through the development and testing of a core product that was targeted for customers worldwide.
• Successfully maintained several projects on schedule through its release.
• Resolved issues that resulted from working closely with an external vendor, ultimately establishing an effective working relationship.

Deployment/Project Manager

Responsibilities:

• Deployment Manager deploying the Ariba B2B procurement software product in the Bethlehem Steel Corporation.
• Coordinated all communications between the EDS deployment team and Bethlehem’s IT Operations Executive. Met consistently with the customer to build a positive working relationship.
• Decreased financial spending for the customer by lowering travel requirements and recommended a further cost saving plan to lower implementation costs. Saved the customer in excess of $120,000 over a 3 month period.

Project Manager

Responsibilities:

• Established a Project Management Office for the newly acquired MCI WorldCom account at CSAA.
• Developed a positive working relationship with the customer by developing and provided the guidelines to transition CSAA from MCI WorldCom to EDS’s operations.

Manufacturing and Warehouse Supervisor

Responsibilities:

• Worked with production control on four different production schedules simultaneously.
• Facilitated the training, with employee involvement, on S.P.C. (statistical process control) and T.P.M. (total production maintenance) to improve safety and production.
• Exceeded quality goals for spoilage and lowered impound scrap. Spoilage goal of <800 PPM was exceeded by attainment of 300 PPM, saving 500PPM. Impound scrap goal was < 442 PPM was exceeded by attainment of 406 PPM, saving 36 PPM.
• Organized a team unit to coordinate the differences in priorities and procedures to deliver product successfully. This effort improved department morale and relationships and drove a 22% increase in shipping activity.
• Liaison officer for MNFI (Multi National Forces Iraq) between the Iraqi Ministry of Defense, the Ministry of Interior, and the Prime Minister’s office to MNFI operations.
• Logistical Brigade commander responsible for four Battalions and a headquarters section in three state area totaling about 2400 personnel.
• Logistical Battalion commander responsible for 4 companies and headquarters (700 personnel)