SUMMARY:

• A highly proficient, experienced (12 years) HR / Payroll professional seeking a challenging and rewarding career to fully employ my current knowledge and skills in Human Resources and Payroll, with opportunities for growth and development. Proactively staying ahead of business needs with tested and verified solutions, preserves my objective of continuous professional growth in Human Resource management. Core competencies include:
• Human Resource Solutions * Payroll Management and Solutions * Project Management * Tax related troubleshooting and resolution
• Employment Relations Management * Payroll Implementation and Processing
• Workplace Diversity Management * Familiar with Accounting Principles
• Organizational Management * W2 Reconciliation and Balancing
• Employee Benefits and Compensation * Garnishments
• Analytical and Leadership Skills * Problem Solving Skills
• Strategic Planner * Self - starter
• Power Resume Sourcing and Interviewing * Consulting and Negotiation Skills

TECHNICAL SKILLS:

• Ten years (10) ADP Experience (Enterprise V3, V4, V5, Adjustmate, ADP R Reporting, ReportSmith, EV3 Reporter, iReports, Quick view, ADP4me, ADP Time and Attendance, ADP Tax and Bank Portal, and WGPS)
• Eight (8) years-experience with PeopleSoft, PeopleSoft Query, SAP HR and Payroll and Kronos, Workbrain and Ceridian Timekeeping System amongst other In-house and 3rd Party tools.
• Ten years (10) experience with SAP Modules - New System implementation; Data management & Analysis.

WORK EXPERIENCE:

Confidential

Payroll Contractor

Responsibilities:

• Overseeing the weekly and biweekly payroll processing of 20,000+ CarMax employees, multi-state, multi-company and expatriate (payroll processing, W2s, delivery of pay).
• Constantly creating and executing reports as necessary via Report Smith, and ADP Reporter.
• Create and execute Siebel (DASH) queries.
• Ensuring that service request (SR's/Cases) are addressed by team in timely manner.
• Ensure timeliness and accuracy of data received from 3rd party vendors and internal stakeholders.
• Assist in the monthly SLA reporting.
• Develop, drive, and plan special projects and bring to completion issues logs and ongoing requirements -Year/Quarter-end, Annual Enrollment, BPI etc.
• Continuously identifying and escalating non-compliance with all applicable tax regulations and wage and hour laws.
• Responsible for continuous process improvement identified through root-cause analyses & engages other support teams as needed.
• Ensure timely and accurate weekly incident reporting.

Payroll Compliance Lead

Responsibilities:

• Managed the day to day activities of the Garnishment specialists and the Employment Verification Specialist.
• Lead the daily activities of the team to ensure that all work was completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.
• Served as the main Tax resource and regularly conducted internal and external tax research, and sought positive solutions, and generated data using electronic, written, or verbal sources, while making use of general information, reports, surveys, and engaging in discussions with experts as tax issues came up.
• Proactively consulted with the applicable branches, state local offices and employees on employees’ pay and tax related issues.
• Independently researched and studied employee’s complex tax related problems. This required input coordinated from activities outside the division and identified new methods of performing work.
• Regularly adjusted employee’s year to date wages and tax wages, via ADP enterprise and Adjustmate.
• Updated employee’s taxes via notifications received from IRS or employee updates.
• Constantly trained and advised employees on tax laws and different state reciprocity agreements.
• Updated unemployment rates via ADP4me, and ensured that taxes were filed properly; responsible for the review of all tax forms filed by ADP.
• Proactively researched tax matters upon receipt; and assisted Payroll Manager with year-end processing and audits.
• Responsible for the set up, and creation and registration of new state codes, and local codes on the ADP tax table.
• As the main Canadian payroll contact, I ran a bi-weekly Canadian payroll, solved and reconciled union claims, and employee related conflicts/issues, as well as garnishment issues.
• Researched, reconciled and paid out payroll invoices to vendors upon receipt.

Lead Payroll Coordinator

Responsibilities:

• As the lead payroll coordinator, I served as the key member of the management team leading the oversight of the biweekly processing of 5000+ employees, multi-state, multi-company and expatriate payroll processing, W2s, and delivery of pay. I also assist with stock equity administration and taxation.
• In supporting the Payroll Manager to ensure that all payroll, accounting and auxiliary system requirements are met (W-2’s, tax filing, banking requirements, benefits, stock, etc.), I was responsible for the day-to-day operations of administrative and human resources functions, including the auditing of data keyed into HRMS (EV5) to ensure data integrity and SOX compliance as well as review of employee’s work charts, timesheets, and timecards to ensure that information is properly recorded and that records have the signatures of authorizing officials.
• Efficiency in this position required me to conduct internal and external tax research and generate data using electronic, written, or verbal sources while making use of general information, reports, surveys, and engaging in discussions with experts as tax issues came up. The data generation required the use of proprietary Reporting System, excel and other ADP software packages to manipulate data, constantly performing search and query tasks so as to create queries to develop information on the organization’s programs and tax policies
• My strengths applied in this position included consistently solving complex problems that had broad impact on the enterprise and operating with minimal supervision; prioritized among many competing priorities, dealt with ambiguity, and facilitated training of the T&A systems with employees, managers and payroll staff; constantly consulted with the applicable federal, state, and local offices as well as employees on employees’ pay and tax related issues.
• I constantly updated unemployment rates via ADP4me, created new state and local tax tables in the ADP system, and ensure that taxes are filed properly; responsible for the review of all tax forms filed by ADP.
• Continuously researched tax matters upon receipt; and assisted the Payroll Manager with year-end processing, year to date balance updates, Adjustmate entries, creation of W2’Cs and audits.
• Other primary duties included conducting analysis of information requested, coordinated the preparation of responses based on the information requested, researched, assembled, and finalized background information and supporting documents for the response.
• Anticipated on employees and managements’ needs and communicated needs and findings to the applicable departments thereby deriving integrated solutions.
• I also served as a direct consultant to the company’s management team on payroll and employee relations while I kept abreast of the current payroll and employment laws.
• In this position I utilized supervisory and analytical skills and the ability to work effectively with professional and technical staff throughout the department, outside organizations, and the general public and it resulted in the successful coordination of work with HRIS and IT staff to ensure that the ADP system reliably met compensation and payroll needs and was constantly updated to reflect changes to salary structures, bonus programs, etc.
• I was also responsible for updating the company’s payroll systems with upgrades and enhancements; and serve as a key contact for all system implementation.

Senior HR/Payroll Generalist

Responsibilities:

• I managed all aspects of the HR and Payroll data, including overseeing the processing and production of payroll for a multi-location system and worked directly with vendors to administer Benefit programs, such as: Health Club Membership and Pre-Paid Legal, and completed invoice reconciliations.
• Partnered with the Implementation team for SAP, provided functional expertise, testing and corporate coordination of HRIS (SAP) rollout - Data gathering, analysis and documentation of Business Requirement.
• Provided support and detailed knowledge of existing processes and systems to IT Configuration team, resolved or escalated personnel changes, and system application issues.
• I assisted with administering benefit plans, processed all documentation, and liaised with benefit providers to ensure all employees were registered. As part of my primary responsibilities, I developed and executed implementation strategies for plan changes and other benefits initiatives which involved multiple customers and vendors through the use of strong understanding of project management principles.
• Duties included providing detailed, constructive impact analysis of proposed benefit plan and legislative changes from legal, administrative, participant and other resources through in-depth research and knowledgeable consultation.
• I managed the organizational wage and salary management from receipt of Performance Evaluations, performing necessary calculations to updates in the HRIS system. I successfully maintained the HRIS system (SAP) for data integrity, while creating, running, and maintaining all reports from the SAP HR/Payroll system for supervisors, managers, HR and general use.
• I consistently managed HR and departmental projects such as survey participation and analysis, compensation integration for mergers and acquisitions and provided consultancy advice on all aspects of compensation and benefits either within the region or for specific plans e.g. SIRP.
• As the Senior HR Generalist, I provided technical support on major administrative programs, on special assignments, during research, and in the compilation of material for the preparation and submission of executive correspondence. This required me to effectively coordinate a variety of administrative, technical, and analytical projects within the office to include development, analysis, and modification of internal administrative policies, procedures, and processes.
• In my position, I provided an interface between profit business areas and HR, towards achieving business objectives and worked closely with managers and supervisors to keep them updated on all related employment/labor laws as it related to our employees.

HR Generalist

Responsibilities:

• I managed all aspects of the HR and Payroll function, including overseeing the processing and production of payroll for a multi-location system. This required preparation of reports on program users for gathering necessary data from internal and/or external sources, evaluating the quality/integrity of the data and creating analytical formats for presenting the data.
• In a team environment, I assisted with managing the daily processing of payroll for 900+ exempt and non-exempt employees including processing timesheets for hourly employees, garnishment notices and off-cycle check requests and thus assisted in developing and implementing a comprehensive recruitment and retention program designed to meet the changing needs and services of the organization.
• By helping to gather, analyze, and evaluate a variety of materials and methods of procedure to include decision-making and research reporting, I engaged with hiring managers to discuss critical needs of the business in order to identify and hire appropriate talent.
• I assisted senior analysts to perform metrics analysis and assessments and assisted in the planning, formulation and presentation of future year's activities and initiatives. This included building candidate pipelines, prescreening, prequalifying and presenting prospects and candidates to managers; constantly mentoring the HR and Payroll team on developing complex data metrics, creation of reports and effectively utilizing HRIS to support their individual roles while supporting the HR/Payroll Vision.
• I conducted all new hire orientation and paperwork, including communicating salary and bonus programs in New Hire Orientation.