PROJECT MANAGER Resume , St. Louis, MO - Hire IT People

SUMMARY:

I am a PMP certified IT Consultant with a strong applications development, project management, and mathematics background seeking employment as a Program/Project Manager in the St. Louis area. I have over 30 years IT experience.
This includes ten years PMO experience with four years project management experience in Call Center Technology/Interactive Voice Response (CCT/IVR), and six years in the Centralized IT PMO. .

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

PROJECT MANAGER

Confidential, St. Louis, MO

Responsibilities:

Manage $1M+ projects in the Wireless Sales PMO using Agile methodology.
Utilize various project methodologies and artifacts to initiate, plan, execute, and close complex projects within proposed timelines.
Create detailed project plans using Microsoft Project, and prepare and deliver reports, presentations and project updates, while effectively engaging stakeholders and managing relationships Confidential all levels within the organization.
Coordinate project team activities, providing task prioritization and direction to ensure the completion of projects on schedule within budget restraints.
Monitor and control project scope, schedule, cost and quality.
Measure project performance, determine and report variances, and inform stakeholders of any approved changes within the project plan.
Alert stakeholders of project barriers or delays.
Work with the project team to develop mitigation plans for identified project risks, and work towards risk resolution as needed.
Act as a central point of contact, coordinating information requests pertaining to internal and external audits of projects and regulatory requests.

PROJECT MANAGER

Confidential, St. Louis, MO

Responsibilities:

Wrote a “white paper” detailing the options for the USDA to upgrade the Multi - Family Housing Loan system from a legacy COBOL mainframe system to a JAVA based system integrated with other existing loan systems. Additionally, was Project manager for the analysis and design phase of this project. This included managing the production business requirements, system requirements, and initial draft of high level design document as well as producing and maintaining project plans and schedules using Microsoft Project, Microsoft Excel, and Microsoft Word.

SENIOR PROJECT MANAGER

Confidential, St. Louis, MO

Responsibilities:

Assisted with project management of divestiture of assets to Frontier Communications. This consisted of identifying all of the impacted applications and team. After identifying the impacted applications I had to determine who was doing unit testing, system testing, and user acceptance testing and then track each impactexd application’s progress toward completion of unit testing, system testing, and user acceptance testing. This effort ultimately impacted over 200 applications.

PROJECT MANAGER

Confidential, St. Louis, MO

Responsibilities:

Responsible for managing projects assigned from the Call Center Technology/Interactive Voice Response (CCT/IVR) PMO. These projects had impacts in Billing, Customer Service, Call Center Technology, Interactive Voice Response, Order Processing, and Order Fulfillment. All projects are subject to Standard Quality Assurance (SQA) Audits to insure compliance with Confidential &T IT Unified Process. All projects have been completed within 5% of the final budget amount.
Developed complete project plan along with related component plans, i.e. Communication Plan, Change Management Plan, and Software Configuration Management Plan.
Keeping the project on schedule according to an established timeline.
Tracking actual expenses to budgeted expenses.
Identifying, monitoring, and responding to risk,
Providing accurate and timely reporting of project metrics.
Communicating with all stakeholders per the Communication Plan
Regular meetings with the project team to obtain status and ascertain the overall health of the project.
10+ years IT Project Management responsibilities over multi-disciplined technical development teams.