Project Coordinator Resume St Louis, MO - Hire IT People

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, St Louis, MO

Project Coordinator

Responsibilities:

Completed the weekly executive powerpoint deck for the Data Center Relocation Project
Entered Data Center Project hours for employees and contract staff in the Clarity Request Log
Received and completed onboarding activities for new employees and contract staff

Confidential, St Louis, MO

Billing Systems Analyst

Responsibilities:

Received and completed CMS Remedy ticket requests daily from internal staff on complex billing requests
Resolved complex billing issues in CSG regarding: voluntary and non pay terminations, added new bulk master accounts, bulk master contract renewals and/or updates, equipment moves, disconnects, completed a change of service request on an open order or an account when needed, bulk master de - bulks, moved commercial business accounts to MDU and vice versa and scheduled truck rolls when needed

Confidential, St Louis, MO

Project Coordinator

Responsibilities:

Coordinated order provisioning using AT&T and Verizon applications, frame and field technician operation as it pertained to workflow completion
Utilized order provisioning software for completing local service requests, central facility wiring assignment, verifying and correcting customer service record information, and test and turn up process and repair requests

Confidential, Philadelphia, PA

Lead IT Project Manager (Consultant Contract Ended)

Responsibilities:

Involved in the overall management and direction of the project team and all aspects of project management, including: resources, timelines, budget and deliverables
Coordinated with internal teams to ensure installation and training schedules were synchronized with other internal implementation projects

Confidential, Newtown Square, PA

Application Analyst II

Responsibilities:

Led in the design, development, testing and implementation of the NextGen suite of applications, custom software applications and off the shelf technologies and/or devices, along with peripheral systems
Analyzed user requirements, workflows, procedures and problems to automate the processes to improve utilization and seamless processing