SUMMARY:

• Experienced operations leader with progressive levels of responsibility in enterprise program management, system implementation, process and system optimization, with demonstrated success in leading and delivering high quality, business driven enterprise IT products and solutions. Skilled at business turnarounds with track record for developing and executing strategic plans and delivering measurable results for business process improvement, change management and enterprise system implementations. Experience with multi - cultural and cross-functional teams, with expertise achieving operational improvement & cost reduction goals, risk mitigation and organizational/technical capability-building.
• 17+ years’ experience working in manufacturing, private, non-profit, healthcare, and public companies driving leadership, training & systems analysis, application implementation, testing methodology and program/project management.
• 11+ years' experience as a Consultant in the IT, HR, and Payroll Consulting fields and/or equivalent experience in implementation of vendor enterprise HRMS and payroll applications. (i.e. Kronos, ADP, eTime, SAP, ADP, PeopleSoft, UltiPro, etc.)
• 9+ years of managing direct reports from small teams (2 resources) to large departments (23 resources). Hiring, training, delegating and mentoring staff resources and contractors.
• Excellent track record of project and client engagement, with emphasis on bridging communication gaps between traditional business units forced to communicate due to new integrated technologies and system interdependencies.
• Excellent communication skills, working with multiple audiences from Executive leadership to front line employees.
• Unique ability to engage all levels of employees and recognize key contributions from all functional roles.
• Experience leading multiple large-scale projects to successful completion, managing scope, schedule and cost.
• Deliver IT innovation projects from end-to-end on-time and within budget.
• Lead a team responsible for collaborating with HR business partners to standardize business processes, map to application functionality, identify gaps, develop solutions to those gaps, create test strategies/plans, develop test cases, and execute system testing.

TECHNICAL SKILLS:

• Kronos Connect
• Kronos Record Manager / Setup Data Manager
• Kronos Workforce Central (4.3, 5.0, 5.1, 5.2, 6.0, 6.1, 6.2, 7 and 8) iSeries v4.3 and 5.2
• Kronos TKC/S 3.x
• Kronos 8D
• Kronos Advanced Scheduling
• Kronos Calculated Accruals
• Kronos Attendance
• Infor Workbrain v4.1 and 5.0 (Cloud)
• SAP
• PeopleSoft
• UltiPro
• Success Factors
• Taleo
• ADP
• EeTime
• EV5
• HP Quality Center
• Planview
• Fieldglass
• SQL
• Word
• Excel
• PowerPoint
• MS Project
• Clarity
• Remedy
• VISIO
• Kana

PROFESSIONAL EXPERIENCE:

Confidential

Senior Technical PM

• Configures Kronos for 4 acquired manufacturing plants (converting from home grown solutions to Kronos 7.03
• Works with the local teams and Regional HR leads through project phases to configure Pay Rules, Work Rules, Adjustment Rules, Imports and Interfaces.
• Performs unit test, facilitates UAT Training/Testing, and executes Payroll Parallel Tests with reconciliation documentation against actual time files to PeopleSoft.
• Reconciles payroll for Workbrain to Kronos Conversion
• Configures Attendance, and Accruals
• Minimal travel to facilitate onsite Requirements Gathering and User Training

Confidential

Senior Functional Consultant

• Implement and execute disciplined project management routines that drive quality results
• Complete project documents required for SDLC compliance or approval
• Manage project budgets and rolling estimates
• Partner with business project leader to jointly deliver the solution
• Maintain positive and trusted working relationships with business and internal stakeholders. Includes senior
• (VP) stakeholders from business and IT
• Partner with business clients to understand their overall business strategy and IT needs
• Organize and lead requirement gathering workshops and document business requirements
• Serve as a subject matter expert in multiple business process and/or application areas
• Perform Infor (Workbrain in the Cloud) system configuration or administration
• Define system controls and security requirements aligned with company standards
• Serve as liaison between users, vendors, and technical groups to resolve complex issues
• Build test plans, Use and Test Cases and perform system testing utilizing these tools
• Plan and execute User Acceptance Testing and obtain user sign-off
• Evaluate new releases of software from vendors
• Communicate and reinforce standard business process concepts and methodologies
• Recommend system or process enhancements

Confidential

HRIS Project Manager

• Oversees and directs project team efforts to develop and implement a suite of new IT interfaces and programs.
• Project Manager for ERP initiative spanning IT, HR, Payroll, and Customer Care
• Manages project budgets, budget reconciliation, forecast to actuals, and resource allocations for FTE’s and Contract resources.

Confidential

Program Manager

• Managed direct reports (Senior Business Analyst) responsible for delivering internal solutions for HR, Payroll and Benefits. Sets performance goals for team and project performance. Facilitated the definition, testing, and implementation of interfaces to/from the new ADP system and various vendors and internal systems.
• Led several initiatives interfacing data from Taleo and ADP EV5 for Hartford, Fidelity, and Success Factors.
• Negotiated a lengthy testing cycle between ADP and Fidelity for Single Client Feed interface.
• Coordinated with SDM directly to navigate through YP’s portfolio of interfaces and programs.
• Oversaw and directed project team efforts to develop a new suite of IT interfaces post new company standup.
• Responsibilities included overall project governance and direction, and implementing course corrections as needed. Duties focused on project monitoring, control, team integration, change integration, and corrective action as needed.
• Exercised PM best practices for the project and oversaw project activities consistent with the nine knowledge areas.
• Ensured that plan components adequately socialized how the project will be executed, monitored and controlled.
• Ensured that the plan adequately defined the managerial, technical, and supporting processes and activities necessary for sound project development.
• Developed, documented, implemented and provided issue escalation and resolution processes for the projects and communicated the process to all stakeholders.
• Oversaw weekly Project Team meetings, covering design / requirements reviews and discussions on project status, risk and issues.

Confidential

Senior Project Manager

• Provided strategic Project Management for IERP initiative spanning IT, Payroll/Finance, Housing Choice and DMA.
• Served as lead PM for DMA (Document Management Automation) business line
• Provided testing leadership and process improvements for UAT execution and tracking
• Analyzed risk, established contingency plans, identified trigger events and initiated mitigating action.

Confidential

Senior Project Manager

• Managed technical resources responsible for the server management and Kronos application development.
• Collaborated with staff of Technical Engineers, Oracle Developers, and Operations Managers during critical project milestones.
• Managed Kronos implementations to upgrade clients from legacy Kronos systems to Kronos WTK 6.3
• Gathered requirements from Operations, Finance, Payroll, IT, and HR stakeholders.
• Developed testing initiatives, reducing critical risk for all clients. Developed test cases for PASS I and PASS II testing. Managed integrations with Lawson HR & Payroll.
• Responsible for resource allocation and budget management

Confidential

Global Kronos Team, Project Manager

• Led a team of twelve to consolidate 130 hospitals Ensured project met requirements and objectives for multi-wave rollout of an enterprise solution
• Communicated project status to project director, all team members, and other relevant stakeholders and involved parties.
• Developed UAT testing program, standards and provides guidance for end-user testing initiatives.
• Guided clients in resource planning and milestone deliverables, and provided phased management guidance throughout all incremental milestones during the Kronos optimization process.
• Interacted with Project Sponsors, Directors, and Regional HR Directors to assess project progress, and options including system configuration, resource utilization, project objectives, and ROI metrics and outcomes.
• Analyzed risk, established contingency plans, identified trigger events and initiated mitigating action.
• Functioned in multiple capacities according to the project needs, adapting to various roles including:
• Project Manager, Configuration Specialist, Engagement Manager (Union environments), HRIS Liaison, Testing Manager, Trainer, GAP Analysis

Confidential

BIS Administrator

• Provided benchmark testing standards and guidance for end-user testing.
• Guided clients in resource planning and milestone deliverables, and provided phased management guidance throughout all incremental milestones during the Kronos optimization process.
• Interacted with HR and Finance leadership to assess project options including system configuration, resource utilization, project objectives, and ROI metrics and outcomes.
• Project Manager, Systems Analyst, Configuration Specialist, HRIS Liaison, Test Lead
• Functioned in high level problem solving capacities, working in a team environment to solve complex system and operation problems involving FLSA calculations, accrual balances, benefits & compensation analysis, & revisions for various union configurations.

Confidential

Senior Consultant

• As a Senior Consultant, partnered with customers to overcome their business challenges through the application of technology.
• Conducted needs based analysis to improve efficiency and the way a company functions, with IT used as a means to achieve this. Requirements Gathering; clarified system specifications, understanding work practices, pay practices and business operations
• Use Cases - RUP Methodology
• Partnered with staff at all levels of a client organization to analyze problems and make recommendations
• Designed/configured agreed solutions and implemented new systems (Workbrain for International Paper)
• Designed paper build, and conducts pilots to demonstrate design
• Tested, installed and monitored new solutions. Developed Test Cases for UAT (Workbrain)
• Oversaw the project management and implementation processes for multiple versions of Kronos.

Confidential

Sr. Consultant/Project Manager

• Performed requirements gathering for system configuration
• Clarified system specifications, understanding work practices, pay practices and business operations
• Risk Assessment and Risk Management
• Designed/configured agreed solutions and implemented new systems
• Assisted clients with change-management activities
• Tested, installed and monitored new solutions
• Prepared /conducted training for users and other consultants
• Oversaw the project management and implementation processes for multiple versions of Kronos/Lawson.
• Served as SME during contract negotiations, and worked with the Vice President to plan and implement process re-design for major health systems.
• Customized systems configuration and process re-engineering to reduce processing time for time and payroll.
• Responsible for detailed estimates of all the project costs and budget.

Confidential

Senior Systems Analyst/Project Manager

• Oversaw the project management processes for the Kronos team, within the HR Division
• Client-facing, hands-on experience implementing Payroll, HRMS and Time & Labor Software.
• Facilitated conversions from stand-alone instances of ADP to enterprise Kronos and SAP Payroll.
• Highly skilled at analyzing customer requirements, customizing products to fit their needs and providing quick and accurate implementation / configuration.
• Extensive vertical experience in the payroll industry in the areas of Implementation, Data Conversion, Business Analysis, and Project Management.
• Managed conversions from manual systems to Web-Time Entry, Kronos, and SAP payroll systems.
• Led project teams and coordinated activities for adoption of Kronos/SAP business solutions.
• Sunset legacy applications and minimally used servers for time and attendance and advanced vacation pay processes causing a savings of over $4 million for Confidential .
• Managed a team of 5 resources; travel, travel budgets, training schedules, onsite travel, performance metrics, etc.