SUMMARY:

• Highly accomplished professional, with more than 30 years of program management experience and proven expertise in providing leadership, process redesign, business development, operational, and customer/vendor management to high - growth organizations. Exceptional management skills complemented with extensive knowledge in overseeing organizational development to produce innovative solutions as well as to continuously reduce costs, optimize efficiency, and increase productivity.
• Competency in directing multidisciplinary teams and coordinating all facets of multiple, complex projects to ensure on-time, on-budget, and on-target results while guaranteeing strict compliance with company standards.
• Detail oriented with ability to multitask within fiercely competitive and fast-paced environments.
• Exemplify ability to interact and establish professional relationships with all levels of professionals.
• Effective in determining client requirements and resolving complex problems and business challenges through technical innovation.
• Created and implemented Product Life Cycle (PLC) across entire Cellular Specialties Corporation. Developed DAS (Distributed Antenna System) Engineering Templates for PLC adherence a well as the Documentation Approval Matrix covering all PLC required documents
• Provided direct leadership to Cellular Specialties Cross-Functional Business Team in presenting key problem areas to the senior CSI management committee
• Member of Solectron’s Global Design and Engineering Senior Leadership Team tasked with defining strategic direction and best practices for the division to drive constant development
• Played an integral role in expertly leading the delivery of the 1st core router IP/MPLS backbone network infrastructure for Turk Telekom
• Received recognition for successfully turning around $160M worth of Cisco optical products manufacturing program for Celestica NE into a profitable program within the 1st year
• Displayed unsurpassed excellence in spearheading the rollout of NaviSite’s Health Check, site launch management, and Oracle service offerings for NaviSite. Received NaviSite’s Excellence Award for “Outstanding Program Management”
• Earned distinction upon being featured on the cover of “Digital Today” by Digital Equipment for demonstrating on-time and on-budget delivery of a $150M network infrastructure for NASDAQ stock market consisting of 16 locations across the United States and 2 data centers
• Accepted the “Above and Beyond Excellence” award and was credited with the establishment of an MS Exchange and Windows NT design organization for digital equipment to support medium-sized businesses

TECHNICAL SKILLS:

• Microsoft Office Suite
• Oracle
• ClearQuest
• EPM (Enterprise Project Management)
• Agile
• Product Life Cycle
• RTD (Requirements Tracking Database)
• Salesforce
• QMS (Quality Management System)

PROFESSIONAL EXPERIENCE:

Confidential, BILLERICA, MA

Principal Program Manager

Responsibilities:

• Principal NPI Program Manager providing full product life cycle management in the entire aspect of the development and implementation of new HW/SW products from design phase to successful commercialization. Lead a cross-functional international team of up to 60 personnel with revenues exceeding to $10M
• Expertly define customer/market requirements, approve functional/technical specifications, and directly collaborate with the Software Development/Hardware Engineering, Sales, Marketing, Product Management and Solution Verification/Test,
• Proficiently identify and convey project scope as well as in corporate lessons learned to guarantee program milestones and objectives are met
• Ensure effective communication between technical functions and advise senior management regarding key issues and changes that might impact expected business results.
• Responsible for all New Production Implementation and Product Development Process and stage gate reviews

Confidential, MANCHESTER, NH

Program Manager, Manager

Responsibilities:

• Lead a cross-functional program team in the development, qualification, and implementation of new HW and SW in Distributed Antenna System (DAS) products in the wireless cellular industry. Expertise in providing oversight and coordination of team as required to comply with all the project deadlines, market requirements, cost, and time to market.
• Lead the Product Life Cycle (PLC) from concept through completion as well as develop realizable project plans
• Collaborate with all the departments in establishing and implementing a company-wide go-to-market plans
• Formally track and communicate program status of short/long term objectives as well as initiatives including; program readiness, business and technical issues, operational risks and recommended resolution plans across functional organizations and senior management.
• Conduct proactive management of the changes in the project scope
• Manage product cost throughout project lifecycle with focus on cost reduction
• Support Product Management in the implementation of Product Road Map
• Ensure accuracy related to internal engineering team website through MS SharePoint
• Led the documentation and implementation of the Product Life Cycle (PLC) process to the entire company
• Played an integral role in developing the Distributed Antenna System Engineering Templates for PLC adherence a well as the Documentation Approval Matrix which covers all PLC required documents
• Spearheaded the execution of the Distributed Antenna System Phase 1 Transition which includes formal plan sign-off and formal transition
• Demonstrated success in installing the SharePoint which currently includes Approval Workflow
• Provided direct leadership to the CSI Cross-Functional Business Team in presenting key problem areas to the senior CSI management committee
• Worked as an effective engineering lead for the ISO Team

Confidential, WESTFORD, MA

Principal Program Manager

Responsibilities:

• Demonstrate hands-on direction as the Principal Engineering Program Team leader; provide full product life cycle management in the entire aspect of the development and implementation of new HW/SW products from design phase to successful commercialization. Lead a cross-functional international team of up to 90 personnel with revenues exceeding to $100M
• Expertly define customer/market requirements, approve functional/technical specifications, and directly collaborate with the Software Development/Hardware Engineering, Sales, Marketing, Product Management, Systems Verification and Test, Release Engineering, and Finance teams in developing budgets, schedules/timelines, and go-to-market strategies
• Proficiently identify and convey project scope as well as in corporate lessons learned to guarantee program milestones and objectives are met
• Ensure effective communication between technical functions and advise senior management regarding key issues and changes that might impact expected business results
• Leadership role in sustaining SW release management and communication
• Created a development and system verification tracking spreadsheet for SW code check-in and merges
• Developed functional specification document (FSD) tracker in aligning new features into programs
• Created a detailed engineering build plan for projects, which included all engineering dependencies
• Collaborated with the Product Line Management (PLM) and Sales/Sales Engineering in developing a customer upgrade HW/SW matrix to provide assistance in understanding customer environments early
• Led EOL team within Sonus across all functional areas
• Created Post-Release Transfer of Information (TOI) Checklist used to create a smooth handoff between dev. and sustaining
• Facilitated individual TOI, held between dev. and sustaining to ensure understanding of feature development between organizations
• Assisted in the introduction and development of an “Interface Change Document,” which increased customer satisfaction and advanced revenue opportunities that were tied to new capabilities associated with the release

Confidential, WILMINGTON, MA

Senior Global Technical Program Manager

Responsibilities:

• Chosen by the Senior Solectron Design and Engineering (D&E) Management Team for assignment to the newly established global technical program manager position with responsibilities of providing dedicated leadership to the strategic Teradyne account. Technical focal point for all Teradyne account activities within D&E programs
• Proficiency in accomplishing full P&L accountability by managing all aspects of outsourced in-circuit test organization
• Drove the launch of new processes, standards, teams, and technologies into D&E organization to effectively enhance time to market and reduce operating costs
• Directed the efforts of 60 cross-functional team members by utilizing the blended onshore/offshore delivery model
• Received recognition as the top performer while a member of the Global D&E Senior Leadership Team.

Confidential, NORTH BILLERICA, MA

Senior Program Manager

Responsibilities:

• Exceptional leadership, decision-making, and negotiating skills to guarantee timely delivery of the core router IP/MPLS backbone network infrastructure to Turk Telekom in Istanbul, Turkey, which is the 13th largest operator worldwide
• Liaison between Turk Telekom and prime contractor Alcatel in identifying needs and addressing critical issues
• Organized the efforts of cross-functional teams including Sales, Marketing, Software/Hardware Engineering, Product Verification, Networking Engineering, Installation, and Sustaining Engineering. Team projects included the full project life cycle design, configuration, and deployment of new highly scalable, reliable, and cost-effective core infrastructure to support rapid growing customer base; chaired customer-focused meetings to effectively resolve problems

Confidential, SALEM, NH

Senior Program Manager

Responsibilities:

• Demonstrated outstanding skills in strategic planning, development, operating management, and turnaround of the optical transport program worth $160M
• Planned and organized the efforts of more than 70 cross-functional team members in the appropriate and on-time production and delivery of more than 11 high-end optical product suites
• Ensured the program’s overall success which included P&L, revenue growth and forecasting, team leadership, yield and RMA management, failure analysis and resolution, quality assurance, management reporting, and customer service
• Formulated innovative solutions to complex operating problems, along with introducing new processes, technologies, and standards throughout the program to significantly increase quality, throughput, and customer satisfaction