PROFESSIONAL SUMMARY:

• A result oriented IT professional with more than 12 years of experience.
• Working as a Project lead, I have detailed knowledge of Project Management and development in both Waterfall and Agile methodologies.
• Experienced in a realistic estimation assessment and working on a tight schedule with technical teams.
• Act as a bridge between the technical and stakeholders to help efficient communication and on - time deliveries.
• Experienced with Data analytics and BI.
• Excellent team player with good analytical, interpersonal and organization skills. Expertise in Coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with proactive and hard-working nature.
• Excellent Communication, Presentation and Interpersonal skills, Self-starter, Team player with Project Management and Leadership skills.
• Excellent knowledge of standard industry methodologies like Software Development Life Cycle (SDLC), Iterative Software Development and Life Cycle Process. Solid understanding of SDLC methodologies like Waterfall method, Agile Scrum.
• Coordinated daily Scrum Meetings (Agile methodology), sprint planning, sprint review and sprint retrospective.
• Strong experience in defining project scope, estimation and scheduling.
• Prioritizing tasks and project needs as per product owner and sponsors.
• Handling billing of resources (both onsite and offshore).
• Oversee successful implementation of the project at client location.
• Extend post-implementation, application maintenance and techno-functional support to the client.
• 24 x7 on-call to coordinate production installs and troubleshooting issues.
• Remain in constant communication with the client to ensure that any issues and concerns are being addressed.
• Work with senior management to meet financial goals by monitoring & identifying variances for the Project Plan’s projection versus actual.
• Directed project teams in process improvement, implementation, & maintenance.
• Facilitated the roll-out of Project Management Policies and Procedures to the organization.
• Work with Senior management and the Stakeholders to organize projects according to release date.
• Coordinating with various teams including offshore and onsite for the development work progress.
• Creating and updating work breakdown structure (WBS) for accurate and effective estimates.
• Provide Monthly Quality Activities reporting to senior management
• Interfaced with team members and stakeholders to manage changes to the project which may involve changes to technical requirements, business requirements, budget or schedule
• Performed ongoing review of project status; identified possible project risks.
• Recommend and implement risk mitigation solutions as approved and as appropriate.
• Tracking enhancements progress and reviewing defect sign - off documents.
• Ensured project methodology was understood by team members and followed.
• Compiled data & statistics for monthly/quarterly reporting to Senior Management.
• Ensured project documents were complete, current, and stored appropriately.
• Client interaction for requirement gathering, risk assessment, finalization of functional specifications.
• Generate and compile reports based on findings, including causes & solutions to systems issues.
• Excellent skills in writing Business Requirements Document (BRD), Business Process Document, USE Case, Functional Specifications (FRD), Systems Design Specification, Workflow and diagramming skills for drawing UML diagrams such as Use Case diagrams, Activity diagrams, State Transition diagrams, Sequence diagrams, Class diagrams, Data Flow Diagrams (DFD) and Requirement Traceability Matrix.
• Data analysis and administration to provide reliable, accurate data to meet different management needs.
• Facilitating workshops to identify and validate various features, requirements and specifications.
• Initiating and participating in Brainstorming sessions to approach areas of improvement (within the team and for the development of project).
• Experience in conducting Joint Application Development (JAD) sessions with stakeholders and other project team members for requirements gathering, analysis and design.
• Possesses strong knowledge of insurance terminology and extensive experience working on insurance projects.
• Delivering high-quality artifacts such as business requirement documents, business process models, flow diagrams, context diagrams, use cases, user stories, user interface models and mock-ups, technical specifications documents.
• Strong Communication skills: written, oral, interpersonal and presentation.
• Very good understanding of support project, incident management, and SLA management.
• Maintaining and monitoring project progress and status using MS Project, providing high level estimates of efforts for analysis, implementation and estimating delivery schedule and resource allocation.
• Maintaining knowledge repository for future reference and other team members.
• Extensive experience as an Onsite coordinator on Financial and Insurance domains.
• Gathering information from SMEs (Subject Matter Experts).
• Analyzing business issues during enhancements and providing solution on those tickets/defects raised for our team.
• Coordinating and conducting walkthrough of requirements with users, testing and development teams for queries/doubts resolution sessions.
• Attending client meetings and assisting in the coordination of Solution Definition.
• Managed tasks including Test requirement analysis, scenario design, Test Data preparation to ensure adherence to technical specifications.
• Deploys effective test suites & regimes for In-house / Client Software Application development, Information System launches and Operations System enhancements.
• Handling execution /design & review of Test Cases, conduct User Acceptance Tests, and prepare Software Fault Reports.
• Performing software testing (functional, integration and regression).
• Preparation of regression and integration test plans, their execution and documenting the test results.
• Coordinate with technical team to get the tickets resolved and provide postproduction support.
• Hands on experience in Jobs’ scheduling, cycle monitoring and abend reporting and solving.
• Rich experience in development and implementation of ETL Unix/Linux based projects.
• System testing, implementation, and checkout of new products.
• Production support activities on Unix/Linux system involving the nightly batch support, meeting online SLA’s, monitoring ControlM and ETL (Datastage) jobs.
• Exceptional Analytical, Trouble shooting, and problem solving skills.
• Project Management, Software Development and System Integration
• Requirement gathering, solution design and architecture, creating BRD and Tech/ functional specs, organizing JAD
• Estimating effort, time and budget
• Excellent organizational and time and team management and mentoring
• Good written and verbal communication
• Removing impediments, managing project scope and team with pleasant environment
• Acting as Scrum master and Product owner
• ETL Tool Datastage, Scheduler Control M
• Unix Shell Scripting, DB2, Oracle, SQL, Toad
• Understanding of BI visualization tool Cognos and Tableau
• Knowledge of cloud computing platforms
• (SaaS / PaaS) and Salesforce (SFDC)
• MS Visio, Office, One Note, SharePoint and plan, assigning task and building an efficient software solution
• Knowledge of tools like Quality Center, MS Project, Jira and RTC

PROFESSIONAL EXPERIENCE:

Confidential, Elmhurst, IL

Technical Project Manager/Lead

Responsibilities:

• Meeting with stakeholders and various team member including BAs, DBAs, Developers and testers.
• Developing a Project Plan with estimated resources, efforts, and tracking the progress.
• Designing a strategic solution after carefully assessing RAID.
• Dividing a big project into various independent modules for production release.
• Leading offshore/ onshore technical teams for System/Report Generation, depending upon the business requirements.
• Making sure the developed system is robust and thoroughly tested with required documentation.
• Conducting Status update calls, and review the application and testing it through various phases of SIT and UAT.
• Interacting with business to follow the feedback and working on enhancements to client satisfaction.

Confidential

Technical Project Manager/Lead

Responsibilities:

• Coordinating the change for datastage and following up the plans and design for this upgrade
• Maintaining the group global standard for the file systems and technology usage
• Managing the upgrade and working with admin other teams for correct configurations
• Communication amongst the various teams impacted by the upgrade.
• Oversee the testing and testing results of SIT and getting business signoff.
• Planning the implementation dates and support details.

Confidential, Elmhurst, IL

Sr. Business Analyst

Responsibilities:

• Designing and architecture of the system.
• Working closely with DBAs to get the database design ready.
• Existing data from various sources were consolidated and passed through the ETL tool of Datastage to load the database.
• Developed several detail and summary reports and sub reports according to the business requirements through Cognos.
• Testing and Support of the system and planning the production releases.

Confidential, Elmhurst, IL

Business Analyst

Responsibilities:

• Development updates and Automated Schedules.
• Gather requirements, assess timelines, bridge the communication, update checkpoint status and technical ETL and Unix support.
• Make sure the reports are according to Confidential and Confidential standards.
• ETL Datastage development.
• Automating the process of job triggering with ControlM.
• Improving the methods of monitoring the Production and Testing Control-M batches, and reporting and escalating the failures and raising Incident tickets for the failures and delays, which cut the turnaround time of issue resolution to its half.
• To maintain strict times for completion of critical path and sending continuous updates and escalations for the flow of the batch.

Confidential

Sr. Software Engineer

Responsibilities:

• Design, Development and 24/7 on-call support & maintenance of the warehouse, worked in India and UK.
• Troubleshooting the batch failures. Rectifying the failed jobs and resolving the error tickets.
• Developing and enhancing the Datastage jobs according to the Business Requirements.
• Developing the Unix script to make the process more efficient.

Confidential

Developer Intern

Responsibilities:

• Design and develop the front and back end for the system.
• Testing and documenting the requirements, and project report.